| Pay your rent for City housing | Pay your rent for City housing | | <img alt="City Connect" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER:0px solid;" /> | <div class="ExternalClass11AA7DB65D00453F9B4F4F644101B10F">
<p>The City offers a number of ways to pay rent if you live in rental housing to make paying rent easier for you. You can select any one of the methods detailed below.</p></div> | <span>
<h2 class="sectHeading">Pay your rent for City housing using TraceOnline</h2></span><span>
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<i class="info note"></i> </div><div class="desc"><h4>rental arrears</h4><p>If you owe rent for your rental housing, you can find out how to
<a href="https://www.capetown.gov.za/City-Connect/Pay/Housing-and-property/City-housing-rent/Pay-your-rent-arrears-for-City-housing"> pay your rental arrears</a> and clear your account.</p></div></div></span>
<p>
<a href="https://www.traceonline.co.za/" target="_blank">TraceOnline<i class="icon link-external"></i></a> will contact you and ask you to set a day in the month when they can collect your rent from you. They can collect your rent either from your apartment or your place of work, and will return every month for rental collection on the day you have selected. </p><p>The collection agent must immediately issue you with a printed receipt. Always ask TraceOnline for their identification when they come to your door and keep your receipts as proof of payment.</p>
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<h2 class="sectHeading">Pay your rent for City housing through City paypoints</h2>
<p>You can pay your rent at a number of City paypoints throughout Cape Town:</p>
<ul><li>
<a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Housing%20offices">Housing offices</a>.</li><li>Online:
<a href="https://www.easypay.co.za/">www.Easypay.co.za<i class="icon link-external"></i></a> or
<a href="https://www.powertime.co.za/">www.powertime.co.za<i class="icon link-external"></i></a> </li><li>EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference</li><li>Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar stores</li><li>ATM: contact your bank to add the City as an ATM beneficiary</li><li>TraceOnline paypoints</li></ul>
<p>Please bring along your original ID document as well as proof of address in order to complete the payment.</p>
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<h2 class="sectHeading">Month to month contracts</h2></span>
<p>If you are not the registered occupant of the property you live in, you will have to provide your personal details to the TraceOnline agent and call the local housing office with your documentation to check whether you qualify for tenancy.</p>
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<h2 class="sectHeading">Contact us</h2></span><span>
<div class="contact"><h4>TraceOnline</h4><p>
<em>Telephone: </em>
<br>
<a>
<em>0861 997 777</em></a><br><br><em> </em> You can also visit your nearest
<a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Housing-offices"> housing office</a>. </p></div></span></span> | | GP0|#299b59ba-3467-432a-b088-a4c6abebe426;L0|#0299b59ba-3467-432a-b088-a4c6abebe426|City housing rent;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#7b300e7a-1664-4c31-bfa0-7ba4402848f9;GPP|#d36c9e28-9810-4cff-bcbb-7a6f41899a5d | | | | | | | | | | | | | | | | TraceOnline will collect the rent you owe for your community housing apartment at your dwelling or your place of work. | 0 |
