| Comment on the City’s draft Fares Policy for contracted road-based public transport | Comment on the City’s draft Fares Policy for contracted road-based public transport | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/CityConnectHeader.png" style="BORDER:0px solid;" /> | <div class="ExternalClass75461D0675454344A80A9A622C62CD01"><p>The City has updated its Fares Policy, and we want your input.</p></div> | <span>
<h2 class="sectHeading">About the policy</h2></span><p>The <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Fares%20Policy%20for%20Contracted%20Road-based%20Public%20Transport%20-%20%28Policy%20number%2021144K%29%20approved%20on%2029%20May%202015.pdf" target="_blank">Fares Policy for contracted road-based public transport (2015)</a> sets out the primary objectives and principles for structuring and implementing the City’s public transport fares for services under its control. </p><p>
It also supports the City’s vision for transport outlined in its <a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/CITP_2023-2028.pdf" target="_blank">2023 -2028 Comprehensive Integrated Transport Plan (CITP)</a>, which is:
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<em>All people have efficient access to a range of transport opportunities in a manner that is sustainable and provides dignity.</em> </p><p>
We have reviewed the Fares Policy to investigate the appropriate fares structure for the City in the future. </p><p>
A key outcome of the update to the policy is the consideration of changing from the current distance band-based fares structure to a zonal fares structure for all road-based public transport modes under the City’s control, including the MyCiTi and Dial-a-Ride services.</p><h4>The updates aim to:</h4><ul><li>Simplify the fares system for passengers.
</li><li>Improve access to public transport by increasing the number of loading and payment options, such as credit cards, debit cards, mobile phone payment apps, MyCiTi cards.
</li><li>Create a cheaper, simpler and more flexible fares system to operate, manage and maintain.
</li><li>Improve integration between public transport modes and services.</li></ul><p>The updated Fares Policy will come into effect once approved by Council.</p><p>In terms of section 17 of the Local Government: Municipal Systems Act, Act 32 of 2000, you can submit comments to the municipality in respect of the draft policy.</p><h4>Access the documents:</h4><ul><li><a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Draft_Fares_Policy.pdf" target="_blank">Draft Fares Policy for Contracted Road-based Public Transport</a></li><li><a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Draft_FaresPolicy-ExecutiveSummary.pdf" target="_blank">Executive Summary</a></li></ul><h4>You can also access the information at:</h4><ul><li><a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries">City libraries</a></li><li><a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil">Subcouncil offices</a></li><li>In the document downloads section below</li></ul><h2 class="sectHeading">Comment period</h2><p>Submit your comments from <strong>7 March - 7 April 2025</strong>.</p><h2 class="sectHeading">Submit your comment</h2><p>Submit your comments and recommendations via the following channels:
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<strong>Online
</strong><br><a href="https://web1.capetown.gov.za/web1/websitefeedback/?id=6afc0166-40ba-4250-907b-477998fb61ae" target="_blank">Submit your comment online</a>.
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<strong>Email
</strong><br>Email your comments to <a href="mailto:UrbanMobility.CT@capetown.gov.za?subject=Draft%20Fares%20Policy">UrbanMobility.CT@capetown.gov.za</a> </p><p>
<strong>Delivery
</strong><br>Deliver your written comments to your nearest <a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil">Subcouncil office</a> or <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries">City library</a>. <br>
(Submissions must be marked Attention: ED: Urban Mobility, Draft Fares Policy)</p>
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<i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p>Our Public Participation Unit will assist you if you would like to submit comments but have a disability or are unable to read or write. See contact details below.
</p></div></div></span><h4>Zandile Mahlasela</h4><p><em>Telephone:<br>
<a>021 400 5501</a><br><br>
Email:<br>
<a href="mailto:zandile.mahlasela@capetown.gov.za">zandile.mahlasela@capetown.gov.za</a> </em></p><h2 class="sectHeading">Contact us</h2><p>For more information and general enquiries, contact:</p><h4>Kapil Singh</h4><p><em>Telephone:<br>
<a>021 400 9138</a><br><br>
Email:<br>
<a href="mailto:kapil.singh@capetown.gov.za">kapil.singh@capetown.gov.za</a> </em></p><h4>Public Participation Unit</h4><p><em>Telephone: <br>
<a>0800 212 176</a>
</em></p> | | GP0|#cc1f7b28-f43b-45ab-a0f2-08b4fefef7ed;L0|#0cc1f7b28-f43b-45ab-a0f2-08b4fefef7ed|Issues open for public comment;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#79e6adda-2aa2-4523-bc29-296828216c93 | | | | | | | | | | | | | | | | 7 March – 7 April 2025 | 0 |
