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Lodge an appealLodge an appeal<img alt="City Connect" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER:0px solid;" /><div class="ExternalClass823A21A6062B4AF08FAE638B6D0C5350"><p>​If you feel like your rights have been infringed by a decision taken by the City of Cape Town, then you can lodge an appeal by following the process below.</p></div><span> <h2 class="sectHeading">​​​​​​​​How to lodge an appeal</h2>​​</span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p>Appeals can only be made within 21 days of the notice of a decision taken by the City.</p></div></div><p> <strong>Step 1:</strong> Compose your appeal notice.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>Your notice must:</b></p><ul><li>be in writing;</li><li>state the reasons for appeal;</li><li>detail how your rights were affected by the decision;<br></li><li>contain the remedy or solution you are seeking; and</li><li>have the original notification of the decision attached.</li></ul></div></div>​​​​​​</span> <p> <strong>Step 2: </strong>Once you have completed your notice, you can submit it via email to <a href="mailto:msa.appeals@capetown.gov.za"> <em>msa.appeals@capetown.gov.za</em></a> or fax it to <a><em>021 400 2503</em></a> or <em><a>021 400 3788</a></em>. Written notices can also be hand-delivered to: </p><p> <em>The Legal Compliance unit<br> Office of the City Manager<br> City of Cape Town<br> 20th floor, </em><em>2 Bay side<br></em><em>Tower Block</em></p><p>Or:<br></p><p> <em>The Legal Compliance unit</em><br><em>Private Bag X9181</em><br><em>Cape Town</em><br><em>8000</em></p> <span> <h2 class="sectHeading">​​​​​​​​Contact us</h2></span><span> <div class="contact"><h4>​City Call Centre</h4><address><ul><li>Telephone: <br> <a>0860 103 089</a></li><li>E-mail: <br> <a href="mailto:msa.appeals@capetown.gov.za">msa.appeals@capetown.gov.za</a></li></ul></address></div></span>GP0|#594250da-960b-4c8e-8303-1a66292d3514;L0|#0594250da-960b-4c8e-8303-1a66292d3514|Appeal a decision;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#1b55b434-a2ae-4e69-8f9e-f13081f551c3If you do not agree with the decision the City made, you can lodge an appeal.

 

 

 

 

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