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Apply for a wheelie bin<span> <h2 class="sectHeading">​​​​Apply for a new bin​​​​​</h2></span> <p>The registered property owner or property managing agent must download and complete the Supply of Services Application Form from the document downloads section below. Ensure that you fill in all the sections related to refuse removal.</p><p> <strong>If you are renting, you will need to submit a letter of authority from the property owner or managing agent with your application form.</strong> </p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info remember">​​​</i> </div><div class="desc"><h4>Remember</h4><p>You can mark your wheelie bin for identification purposes, but advertising on City wheelie bins without permission will result in a fine.<br></p></div></div></span> <p> Submit your application with a certified copy of your ID at your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres" target="_blank">Walk-in Centre</a> or email it to <a href="mailto:wastewise.user@capetown.gov.za">wastewise.user@capetown.gov.za</a>. </p><p> Tenants living in Council rental stock must visit the nearest <a href="https://www.capetown.gov.za/Family%20and%20home/see-all-city-facilities/our-service-facilities/Housing%20offices/">housing office</a> to apply for a new wheelie bin. Please remember to bring along your original ID. </p><h2 class="sectHeading">Replace a stolen or damaged bin</h2><p>If your bin has been stolen, you will need to report the theft of your bin at the nearest SAPS office to obtain an affidavit.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>A replacement wheelie bin is free, but if you are proven to have been negligent (leaving the bin on the pavement overnight, etc.) then you will be charged a replacement fee.<br></p></div></div></span> <p>Send an email to <a href="mailto:wastewise.user@capetown.gov.za">wastewise.user@capetown.gov.za</a> with the following information: </p><ul><li>Municipal account number</li><li>Residential address</li><li>Name and contact number</li><li>Copy of affidavit (if the bin was stolen)</li><li> <strong>If you are renting, include a letter of authority from the owner or managing agent.</strong></li></ul><p>You will be issued with a reference number and your new bin should be delivered within ten working days. The City will ensure that your waste is collected during the waiting period.</p><p>If you are a tenant living in Council rental stock, visit your <a href="https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Housing%20offices">nearest housing office</a> for further information on the replacement process.</p><h2 class="sectHeading">Apply for a lockable baboon bin</h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>bins unavailable</h4><p> Lockable bins are currently unavailable until further notice. Keep an eye on this page for updates. We apologise for any inconvenience caused. </p><p> </p><p>For more information, call <em><a>021 444 7126</a></em><em> / <a>021 444 7122</a></em>.</p></div></div></span> <p>Lockable baboon-proof bins are available for those who live in baboon-affected areas. A Lockable bin will not only prevent baboons from gaining access to the waste in your bin, but also possibly deter troops from revisiting your property, once they realise there is no food available. </p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Waste services</h4><p>If you are not currently billed for refuse removal services (i.e. you do not receive a monthly rates account) you will need to apply for waste services before you can apply for a lockable bin.</p></div></div></span> <p>If you live in one of the following baboon-affected suburbs, you should apply for a baboon-proof bin (at no extra cost):</p><p>Constantia; Capri; Castle Rock; Da Gama; Gordon’s Bay; Imhoff’s Gift; Kommetjie; Misty Cliffs; Murdoch Valley; Ocean View; Pine Haven; Plateau Road; Scarborough; Simon’s Town; Smitswinkel Bay; Tokai; Welcome Glen; Zwaanswyk.</p><p>If you aren't sure, email <a href="mailto:baboons@capetown.gov.za">baboons@capetown.gov.za</a> to find out if you qualify for a lockable bin.</p><p>Download the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/SW_Leaflet_Baboon_Bin.pdf" target="_blank">Baboon Bin Pamphlet </a>for more information.</p><p> <strong>Step 1: </strong>Download and complete the Supply of Services Application Form from the document downloads section below.</p><p>Make sure you complete all the relevant sections and provide your account number.</p><p> <strong>Step 2: </strong>Submit the completed application together with a certified copy of your ID at your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a> or email it to <a href="mailto:wastewise.user@capetown.gov.za">wastewise.user@capetown.gov.za</a>.</p><h2 class="sectHeading">Contact us​​​​​</h2> <span> <div class="contact"><h4>City Call Centre<br></h4><address><ul><li>Telephone: <br> <a title="title" href="#">0860 103 089</a></li><li>Email: <br> <a title="title" href="mailto:wastewise.user@capetown.gov.za">wastewise.user@capetown.gov.za</a>​</li></ul></address></div></span>GP0|#89c0ab53-0bf5-4c0d-a09e-280ae6ccaaef;L0|#089c0ab53-0bf5-4c0d-a09e-280ae6ccaaef|Solid waste;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#6c293e71-0db4-42d2-a348-6d21e8d13030;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4If you are a private property owner, you can apply for a new wheelie bin from the City.0

 

 

Bin Theft Notice and FAQs154359GP0|#7d9df7be-4d49-4007-95e2-153219f9c783;L0|#07d9df7be-4d49-4007-95e2-153219f9c783|FAQs;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#c3444de2-1204-414d-a436-593b4be81c13;L0|#0c3444de2-1204-414d-a436-593b4be81c13|Notice;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f822008-12-31T22:00:00Z
Solid Waste Management Lockable Baboon Bin Pamphlet4458495GP0|#367c7831-4239-4ad6-824a-c4325897c033;L0|#0367c7831-4239-4ad6-824a-c4325897c033|Pamphlet;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#5340fe0b-73a7-472c-bef7-04e450fb5c4f;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-12-23T22:00:00Z
Solid Waste Supply Of Services Application Form498616GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-09-29T22:00:00Z
Supply of Services Application Form (English)120359GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-05-31T22:00:00Z

 

 

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