Skip to content





Apply for a special waste permit<span> <h2 class="sectHeading">What is special waste?</h2></span> <p>Special waste includes solid waste or waste requiring special handling. This includes, among others:</p><ul><li>low hazard wastes of hazard rating 3 or 4;</li><li>animal carcasses;</li><li>de-listed sanitary waste; and</li><li>incinerator ash. </li></ul><p>We do not accept any liquid waste, or waste with a moisture content of more than 40%.</p><h2 class="sectHeading">How to apply​​​​​​</h2><p> ​​​​​​​You must apply for a permit if you have hazardous waste or waste that requires special treatment, as per the <a href="">Tariff Policy</a>. This applies to businesses and residents who have loads of waste weighing more than 50 kg. </p><div>Before we can issue a special waste permit, you need to have a Waste Information Regulations (WIR) number. Make sure you are registered with the <a href="">Western Cape Government’s Department of Environmental Affairs and Development Planning</a> Integrated Pollutant and Waste Information System, and obtain a WIR certificate. <br></div><p>You can register at <a href=""></a>. If you need help registering please contact <a href=""></a> or <a href=""></a></p><div> <strong>Application process</strong></div><div> <strong>Step 1:</strong> Download and complete the VH Application form below.</div><div> <strong>Step 2:</strong> Contact the City's <a href="">Scientific Services Branch</a>. Our departmental representative will assist you.</div><div> <strong>Step 3:</strong> Submit the following at the Athlone Wastewater Treatment Plant (email <a href=""><em></em></a><em> </em>or call <a> <em>021 444 9156</em></a><em> </em>for more information):<br></div><div><div><ul><li>a sample of your waste for analysis,</li><li>a completed Vissershok (VH) Waste Disposal Form, and</li><li>a material safety data sheet (if required).</li></ul></div><div><div>If approved, you will receive a VH number (for our Vissershok disposal facility), which allows you to request a special waste permit. <br></div><p>To request a special waste permit, contact us on <a href=""></a> or <a>0860 103 089</a>. A permit quotation will be emailed to you, and you can pay the quotation at any of our <a href="">Walk-in Centres</a> or via EFT. If paying by EFT, you will need to request a reference number from the departmental representative before transacting. </p><div> <p> Remember: Your payment to the City can take a few days it to reflect, so please apply timeously. Once payment has been confirmed, the permit will be processed and we will let you know your collection date.<br>    </p></div></div></div><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>Vissershok landfill site is open for special/hazardous waste disposal Monday - Friday, from 08:00 - 14:00.<br></p></div></div> <span> <h2 class="sectHeading">​​​​​​​​​​Disposal coupons​</h2></span> <p>Once registered you will be able to apply for coupons, based on your need. The coupons can only be used for Clean Builders Rubble and General Waste. In order to qualify for the bulk waste disposal coupons, purchase process, you need to regularly buy more than 5 books (100 Coupons) at a time.</p><p>If you want to buy bulk disposal coupons, you will need to email your company details, such as name and contact details, to one of the recipients below. They will assist you with the once-off process. </p><p>If you are paying via EFT, a reference number will be created so that the payments can be routed correctly. Once payment has cleared you will be notified when to collect your waste disposal coupons at 4 Glen Roy Road, Pinelands. If you want to buy bulk coupons once, you can do so at one of our <a href="">cash offices</a>.</p><p>If you would like to regularly buy bulk disposal coupons, you can email your company name and contact details to <a href=""></a> or contact <a>0860 103 089</a>.</p> <span> <h2 class="sectHeading">​​​​​​​​​​Coupon or permit refunds​​​​​​​</h2></span> <p>If you no longer require coupons or a permit, or if they are no longer valid, you can apply for a refund. Validity of coupons and permits end on 30 June each year, as new tariffs are implemented on 1 July.</p><div> <strong>Apply for a refund</strong></div><p>You will need to supply the following:</p><ul><li>A completed <a href="" target="_blank">Refund of Disposal Coupons and Permits application form</a>.</li><li>The unused coupons (both sides), or complete special waste permit.</li><li>A copy of your ID or drivers licence.</li><li>Proof of payment/receipt (if you can’t produce the receipt, you will need to supply an affidavit).</li><li>Proof of bank details accepted: Bank statement, Letter from the Bank, Cancelled Cheque</li></ul><p>Please submit the above in person to the Solid Waste Department, 4 Glen Roy Road, Pinelands.</p><h2 class="sectHeading">​​​​​​​​​​Contact us</h2><p> <br> <em>Email:</em><br><a href=""><em></em></a><em> </em></p><p> <em> Telephone:</em><br><a><em>0860 103 089</em></a></p>GP0|#fe449635-7a0f-4bda-acd0-69ce5e06d157;L0|#0fe449635-7a0f-4bda-acd0-69ce5e06d157|Business and trade;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#4fafd405-ee2c-4ec8-87ee-79828064c3d1;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4The disposal of hazardous waste requires a special waste permit, and waste will need to be tested by the Scientific Services Branch.0



Application for Authority to Dispose of Special Waste at Vissershok Disposal Site921684GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-12-19T22:00:00Z
Refund of Disposal Coupons and Special Waste Permits Form236555GP0|#aee51318-6034-483d-992c-02e7b211df9a;L0|#0aee51318-6034-483d-992c-02e7b211df9a|Form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2021-09-20T22:00:00Z
Solid Waste Disposal Facility 2024/25 Tariff Notice253787GP0|#c3444de2-1204-414d-a436-593b4be81c13;L0|#0c3444de2-1204-414d-a436-593b4be81c13|Notice;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#cd8d1412-d058-4a6b-aecb-9c6bd8dbc168;L0|#0cd8d1412-d058-4a6b-aecb-9c6bd8dbc168|Tariff2024-06-30T22:00:00Z
Waste Generator Application Form607996GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2017-07-06T22:00:00Z



You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.