| Apply for pensioner or social grant support | Apply for pensioner or social grant support | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER:0px solid;" /> | <div class="ExternalClass5CE05D9570DE41F2814427ACCBCDB53F"><p>Registered owners of residential properties <span aria-hidden="true"></span>who are dependent on pensions or social grants may qualify for special rebates according to the gross monthly household income of everyone residing on that property.</p></div> | <span>
<h2 class="sectHeading">Pensioner or social grant rebates </h2></span>
<p>If you are dependent on a pension or social grant, and are 60 years or older earning R10 000 or less gross income a month, you may qualify for a 100% rates rebate. Pensioners aged 60 years or older earning more than R10 001, but no more than R27 000 a month, may qualify for a 10% - 90% rates rebate. </p><h2 class="sectHeading">How to apply </h2><p>
<strong>Step 1: </strong>Download the form in the download section below and complete the Rates Rebate (Owners dependent on Pension or Social Grant) section.</p><div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p>
<b>Please include with your application:</b></p><ul><li>proof of income for the owner and spouse/partner and three months’ original, printed bank statements for all banking accounts;</li><li>copies of ID of owner and spouse/partner;</li><li>proof of pension or social grant;<br></li><li>proof of investments or dividends;</li><li>proof of usufruct/habitation/executor/administrator or curator; </li><li>proof of trust document and income of all beneficiaries;</li><li></li><li>a copy of the applicant’s ID and proof of income for all owners if the property is registered to multiple owners; </li><li>a copy of the applicant’s (person residing) ID and proof of income for all other members if the property is registered as a Close Corporation (CC); </li><li>a copy of death certificate or Will, if applicable; </li><li>any other documents that City may deem necessary</li></ul></div></div><p><strong>Step 2: </strong>Once you have completed your form, you can hand-deliver the necessary information to your nearest
<a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a>, email it to
<a href="mailto:rates.rebate@capetown.gov.za"><em>rates.rebate@capetown.gov.za</em></a> or submit it via post to:</p><p>
<em>Department: Revenue</em><br><em> Civic Centre</em><br><em> 12 Hertzog Boulevard</em><br><em> PO Box 655</em><br><em> Cape Town</em><br><em> 8000</em></p><p>You can also apply for rebates via
<a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Services<i class="icon link-external"></i></a>. To apply, you will first need to
<a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">register for e-Services</a>.</p><span>
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<i class="info note"></i> </div><div class="desc"><h4>PLEASE NOTE</h4><p> The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead.
<br><br>Our applications are best viewed using the latest versions of the following web browsers:
<br>Microsoft Edge 138+, Google Chrome 138+, Mozilla Firefox 139+, Apple Safari 18+, Internet Explorer 11 – Final version: 11.0.9600.22617 (Note: End of Life – use Microsoft Edge in IE Mode if required). </p></div></div></span>
<h2 class="sectHeading">Contact us</h2><h4>City Call Centre</h4><p>
<em>Telephone:
<br>
<a>0860 103 089</a><br><br>Email:
<br>
<a title="title" href="mailto:rates.rebate@capetown.gov.za">rates.rebate@capetown.gov.za</a></em></p> | | GP0|#9d6149c1-d493-485d-80f4-c2b8b799a399;L0|#09d6149c1-d493-485d-80f4-c2b8b799a399|Individuals;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#8654e611-7eaa-4a32-9efa-47748ee5797d;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4 | | | | | | | | | | | | | | | | The City offers a host of rebates and concessions on your monthly municipal bills. | 0 |
