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Apply for pensioner or social grant support<span> <h2 class="sectHeading">Pensioner or social grant rebates </h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>rates rebates</h4><p>We have <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/COVID-19_Billing_and_Relief_FAQs.pdf" target="_blank"> adjusted the processes of our indigent, disabled and pensioner rebate applications </a>to enable those severely affected by Covid-19 to qualify faster for these benefits. </p></div></div></span> <p>If you are dependent on a pension or social grant, and are 60 years or older earning R4 500 or less gross income a month, you may qualify for a 100% rates rebate. Pensioners aged 60 years or older earning more than R4 501, but no more than R17 500 a month, may qualify for a 10% - 95% rates rebate. </p> </span> <h2 class="sectHeading">How to apply </h2><p> <strong>Step 1: </strong>Download and complete the Rates Rebate Application for Owners Dependent on Social Grants Form in the download section below.</p><div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>Please include with your application:</b></p><ul><li>proof of income for the owner and spouse/partner and three months’ original, printed bank statements for all banking accounts;</li><li>copies of ID of owner and spouse/partner;</li><li>copies of lease agreement if you own additional property;</li><li>proof of pension or social grant;</li><li>proof of investments or dividends;</li><li>proof of usufruct/habitation/executor/administrator or curator; </li><li>proof of trust document and income of all beneficiaries;</li><li></li><li>a copy of the applicant’s ID and proof of income for all owners if the property is registered to multiple owners; </li><li>a copy of the applicant’s (person residing) ID and proof of income for all other members if the property is registered as a Close Corporation (CC); </li><li>a copy of death certificate or Will, if applicable; </li><li>any other documents that City may deem necessary</li></ul></div></div><p>​​​​​​<strong>Step 2: </strong>Once you have completed your form, you can hand-deliver the necessary information to your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a>, email it to <a href="mailto:rates.rebate@capetown.gov.za">rates.rebate@capetown.gov.za</a> or submit it via post to:</p><p> <em>Department: Revenue</em><br><em> Civic Centre</em><br><em> 12 Hertzog Boulevard</em><br><em> PO Box 655</em><br><em> Cape Town</em><br><em> 8000</em></p><p>You can also apply for rebates via <a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Services<i class="icon link-external"></i></a>. To apply, you will first need to <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">register for e-Services</a>.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>PLEASE NOTE</h4><p> The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead. <br>Our applications are best viewed using the latest versions of the following web browsers, Internet Explorer 11, Chrome 72+, Firefox 65+ or Safari 12+. </p></div></div></span> <h2 class="sectHeading">​​​​​​​​Contact us​​​​​</h2> <span> <div class="contact"><h4>City Call Centre</h4><address><ul><li>Telephone: <br> <a>0860 103 089</a></li><li>Email: <br> <a title="title" href="mailto:rates.rebate@capetown.gov.za">rates.rebate@capetown.gov.za</a>​</li></ul></address></div></span><em></em>GP0|#9d6149c1-d493-485d-80f4-c2b8b799a399;L0|#09d6149c1-d493-485d-80f4-c2b8b799a399|Individuals;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#8654e611-7eaa-4a32-9efa-47748ee5797d;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4The City offers a host of rebates and concessions on your monthly municipal bills.0

 

 

Rates Rebate Application For Owners Dependent On Pension Or Social Grants 2019-2022 (Afrikaans)482483GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-06-17T22:00:00Z
Rates Rebate Application For Owners Dependent On Pension Or Social Grants 2019-2022 (English)482110GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-06-18T10:00:00Z
Rates Rebate Application For Owners Dependent On Pension Or Social Grants 2019-2022 (isiXhosa)483482GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-06-18T10:00:00Z

 

 

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