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Apply for pensioner or social grant support

<span> <h2 class="sectHeading">Pensioner or social grant rebates </h2> </span> <p>If you are dependent on a pension or social grant, and are 60 years or older earning R7 500 or less gross income a month, you may qualify for a 100% rates rebate. Pensioners aged 60 years or older earning more than R7 501, but no more than R22 000 a month, may qualify for a 10% - 95% rates rebate. </p><h2 class="sectHeading">How to apply </h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>renewal of pensioners benefits moved to 2023</h4><p> If you are a property owner, currently dependent on pension or social grants for your livelihood, you will only need to renew your application after 1 July 2023. If you are a first-time (new) pensioner, you can apply as and when you qualify.</p></div></div></span> <p> <strong>Step 1: </strong>Download and complete the Rates Rebate Application for Owners Dependent on Social Grants Form in the download section below.</p><div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>Please include with your application:</b></p><ul><li>proof of income for the owner and spouse/partner and three months’ original, printed bank statements for all banking accounts;</li><li>copies of ID of owner and spouse/partner;</li><li>proof of pension or social grant;<br></li><li>proof of investments or dividends;</li><li>proof of usufruct/habitation/executor/administrator or curator; </li><li>proof of trust document and income of all beneficiaries;</li><li></li><li>a copy of the applicant’s ID and proof of income for all owners if the property is registered to multiple owners; </li><li>a copy of the applicant’s (person residing) ID and proof of income for all other members if the property is registered as a Close Corporation (CC); </li><li>a copy of death certificate or Will, if applicable; </li><li>any other documents that City may deem necessary</li></ul></div></div><p><strong>Step 2: </strong>Once you have completed your form, you can hand-deliver the necessary information to your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a>, email it to <a href="mailto:rates.rebate@capetown.gov.za"><em>rates.rebate@capetown.gov.za</em></a> or submit it via post to:</p><p> <em>Department: Revenue</em><br><em> Civic Centre</em><br><em> 12 Hertzog Boulevard</em><br><em> PO Box 655</em><br><em> Cape Town</em><br><em> 8000</em></p><p>You can also apply for rebates via <a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Services<i class="icon link-external"></i></a>. To apply, you will first need to <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">register for e-Services</a>.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>PLEASE NOTE</h4><p> The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead. <br>Our applications are best viewed using the latest versions of the following web browsers, Internet Explorer 11, Chrome 72+, Firefox 65+ or Safari 12+. </p></div></div></span> <h2 class="sectHeading">Contact us</h2><h4>City Call Centre</h4><p> <em>Telephone: <br> <a>0860 103 089</a><br> <br>Email: <br> <a title="title" href="mailto:rates.rebate@capetown.gov.za">rates.rebate@capetown.gov.za</a></em></p>

The City offers a host of rebates and concessions on your monthly municipal bills.

Rates Rebate Application For Owners Dependent On Pension Or Social Grants (Afrikaans)	285291	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2023-06-08T22:00:00Z
Rates Rebate Application For Owners Dependent On Pension Or Social Grants (English)	288485	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2023-06-09T10:00:00Z
Rates Rebate Application For Owners Dependent On Pension Or Social Grants (isiXhosa)	277825	GP0\|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0\|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7\|Application form;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2023-06-09T10:00:00Z