Plans, policies, frameworks and guidelines

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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25 Emerging Artists complete City-backed programme to turn talent into careers

The City of Cape Town's Community, Arts and Culture Development (CACD) Emerging Artists Programme has celebrated the successful completion of its annual programme

The Community, Arts, and Culture Development’s Emerging Artist Programme Annual Capacity Building Training has been running since 2019 and supports artists with the often-overlooked business side of creative work, helping participants strengthen skills in financial planning, marketing, exhibition preparation and long-term career development. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/SeeingtheInvisibleOpening-6.jpg" alt="" style="width:949px;" /> </figure>The programme culminates in a public exhibition showcasing the artists’ work and providing valuable experience in presenting and promoting themselves as professional practitioners.The exhibition draws to a close today, 13 June. ‘Cape Town is home to extraordinary creative talent, but talent alone is not always enough to build a sustainable career in the arts. Emerging artists also need mentorship, practical skills and opportunities to grow. This programme helps artists strengthen their confidence, understand the business side of creative work and prepare for future opportunities. We are incredibly proud of what this year’s group has achieved and excited to see how they continue to grow and contribute to Cape Town’s vibrant cultural landscape,’ said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/SeeingtheInvisibleOpening-8.jpg" alt="" style="width:679px;" /> </figure>The Capacity Building Training is structured into four focused phases: 1. Foundations of Professional Practice 2. Visibility and Marketing 3. Exhibition and Sales Readiness 4. Planning for Growth This year’s programme included 20 workshop sessions hosted at the Lab in Woodstock, including gallery excursions. Each of the 25 participating artists had three one-on-one mentorship sessions and two group peer-review sessions. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/SeeingtheInvisibleOpening-3.jpg" alt="" style="width:949px;" /> </figure>The sessions were designed to impart core training and skills, culminating in a month-long group exhibition. This year’s exhibition was titled ‘Seeing the Invisible’ and offered the group an opportunity to apply their new skills, preparing them as practicing professional artists for their careers ahead. The exhibition included artist walkabouts, talks, and public engagement activities to help participants build confidence in presenting their work and engaging audiences. The CACD is finalising its Emerging Artists programme for the new financial year, which starts in July. Emerging artists are welcome to contact the department for more information about the programme by emailing <a href="mailto:emerging@capetown.gov.za" target="_blank">emerging@capetown.gov.za</a> End

2026-06-12T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/oo8JSb5Lq9o?si=Vn2hDC4bmHCADn7A" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20performs%20R2%2c3m%20electricity%20grid%20infrastructure%20upgrades%20in%20Lwandle"> <img class="responsive" alt="City performs R2,3m electricity grid infrastructure upgrades in Lwandle" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/elec-infra-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20performs%20R2%2c3m%20electricity%20grid%20infrastructure%20upgrades%20in%20Lwandle"> City performs R2,3m electricity grid infrastructure upgrades in Lwandle</a> R4bn invested in a more reliable electricity network. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Renew%20pensioner%20and%20indigent%20benefits%20before%201%20July"> <img class="responsive" alt="Renew pensioner and indigent benefits before 1 July" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/pensioner-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Renew%20pensioner%20and%20indigent%20benefits%20before%201%20July"> Renew pensioner and indigent benefits before 1 July</a> Pensioners and indigent beneficiaries: reapply before 1 July. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Manzi%20inspires%20young%20water%20champions%20at%2095%20schools"> <img class="responsive" alt="Manzi inspires young water champions at 95 schools" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/manzi-4-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Manzi%20inspires%20young%20water%20champions%20at%2095%20schools"> Manzi inspires young water champions at 95 schools</a> Water awareness has reached 95+ schools this year. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/City-Connect/Report/Lodge-a-formal-complaint/Lodge-a-complaint"> <img class="responsive" alt="Toy libraries reach more than 11 000 children as City celebrates World Play Day" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/ombudsman-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/City-Connect/Report/Lodge-a-formal-complaint/Lodge-a-complaint"> Ombudsman investigates unresolved complaints</a> The Ombud can help with unresolved complaints against the City. </div>

2026-06-11T22:00:00Z

Metro Police officers honoured in ranking ceremony

Nearly 200 staff members have been promoted or appointed to sergeant or inspector

The Metro Police Department introduced a process to provide opportunities for advancement to qualifying staff members.Staff who met the relevant criteria were either advanced, or could apply for the rank of sergeant or inspector.Through the process, 107 staff members have taken on the rank of sergeant and 84 are now inspectors – a new rank introduced to expand the department’s career progression framework. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/CoCT%20CTMPD%20Donning%20of%20ranks%20Parade%2c%20Edgemead%20Community%20Hall%2c%2010%20June%202026-46.jpg" alt="" style="width:948px;" /> </figure>The introduction of the inspector rank aims to strengthen middle management capacity and provide opportunities for experienced sergeants to take on greater operational and supervisory responsibilities. The promotion of additional sergeants and inspectors within the policing environment represents a significant investment in operational leadership, supervision, and service delivery. The ranks strengthen the command structure by providing experienced officers with greater responsibility to lead teams, coordinate operations, mentor junior members, and ensure effective policing outcomes. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Sgt%20Menechia%20Gaffoor%20and%20Metro%20Police%20Chief%20Wayne%20Le%20Roux.jpg" alt="" style="width:948px;" /> </figure>‘This achievement is particularly meaningful as many of the members who were promoted have demonstrated remarkable dedication, perseverance, and commitment over a period spanning nearly two decades. This is a well-deserved recognition of their experience, sacrifice, and unwavering commitment to public service. It also boosts employee morale and showcases the existence of greater opportunities which leads to increased productivity and a more positive work culture,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/CoCT%20CTMPD%20Donning%20of%20ranks%20Parade%2c%20Edgemead%20Community%20Hall%2c%2010%20June%202026-19.jpg" alt="" style="width:948px;" /> </figure>Captions: The Metro Police Department ranking ceremony at Edgemead Community Hall on Wednesday, 10 June 2026 End

2026-06-11T22:00:00Z

City Customer Interaction Centres closed on 16 June public holiday

The City’s Customer Interaction Centres will be closed on Tuesday,16 June 2026, for the Youth Day public holiday

The City's Customer Interaction Centres will be closed on Youth Day, Tuesday 16 June 2026 and residents are reminded to use our simple and convenient e-Services. The Accounts and Motor Vehicle Registration and Licencing offices situated at Liberty Promenade Mall, Table Bay Mall and Lansdowne Corner Mall will also be closed on Tuesday, 16 June 2026. Municipal account payment services are available online via the City’s eServices, by using the QR code on your account statement or by making payments via EFT. You can also pay your accounts at Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths, all Spar stores, MassMart Group (Game, Builders Warehouse + Makro) and Nedbank branches. For more information on the City’s payment and support options, please visit: <a href="https://bit.ly/CCT_PaymentSupport" target="_blank">https://bit.ly/CCT_PaymentSupport</a> End

2026-06-11T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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