The City's investor relations

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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What to expect when visiting the Muizenberg beachfront

The upgrade of the Muizenberg beachfront commenced in February 2025 on the western side of Surfer’s Corner. Work is currently under way to replace the aged seawall, and early in the new year the major upgrades to public amenities will be in full swing.‘Many locals and visitors from elsewhere will be flocking to Muizenberg over the festive season as this is one of the most popular beaches in Cape Town. I visited the site earlier this week to see how the work is progressing, and to find out what measures will be in place to make holidaymakers’ outing as pleasant as possible, given that the western side of the beachfront is currently under construction. I want to thank the local community and business owners in particular, for their ongoing support and cooperation. This investment in the Muizenberg beachfront will mitigate the impact of climate change for decades to come, safeguard underground services infrastructure such as sewer, stormwater and water mains, and importantly, improve visitors’ overall experience with new and upgraded amenities,’ said the City’s Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews. <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Centre/Muizenberg%203.jpg" alt="" /> Important arrangements for the festive season: <ul> <li>Work will continue until Friday, 19 December 2025, and will resume again on 12 January 2026</li><li>There will be temporary access to the popular St James Walkway via the western parking area. The temporary access will be compacted, but unpaved, and unfortunately not yet wheelchair friendly</li><li>A small section of the western parking area next to the railway line will be available to the public – visitors must note that this will be on gravel as the area is still under construction</li><li>The bathing boxes, central ablution facilities, showers and NGO buildings will remain open and available</li><li>The bulk of the promenade and beach will remain open and accessible to the public</li><li>The work area on the beach in the western corner will be fenced off and the public is advised to stay clear of the section in the interest of safety and security, but the surf remains open</li><li>All other active work areas will be fenced off</li></ul> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Centre/Muizenberg%20A.jpg" alt="" /> The upgrade of the eastern parking area in front of the civic centre is complete and fully accessible to the public.Temporary ablutions will be available and functional during the builders’ break to be ready for when work commences early in January 2026; and the Shark Spotters office will also be placed on top of the ablution facility to be ready for when work starts in the central area next year.'Currently, the large precast sections of the new main promenade and stepped revetment section at Surfer’s Corner are being delivered in batches, and placed, using cranes. This work will continue until 19 December.‘We are excited to welcome visitors to Muizenberg this festive season. Best is to come early on the busy beach days, and to be patient as traffic flow to and from the beachfront will be slow during the peak periods. Please adhere to the signage, and stay clear of the fenced off areas, but most importantly, be safe and enjoy yourselves,’ said Alderman Andrews.End

2025-12-03T22:00:00Z

Ward-based enforcement efforts kick into gear

The teams have arrested more than 200 suspects for various crimes and confiscated over 1 000 units of drugs.

Between September and November 2025, the NSO teams - who are deployed in over 90 wards - have arrested 115 suspects for drug-related crimes and confiscated 1 070 units of drugs, including mandrax, dagga and tik. They've also made arrests for dealing in prescription medication such as Xanax and cough syrup. Through partnerships with local stakeholders including SAPS, Neighbourhood Watches and Community Policing Forums, the teams have participated in various operations and interventions, leading to the arrest of an additional 94 persons for various crimes ranging from attempted murder and burglary to the possession of dangerous weapons including knives, zip guns and imitation firearms. The NSO teams have also recovered firearms and ammunition in Atlantis, Philippi and Macassar. 'Over the last few weeks, I have joined the NSO teams on patrol in various communities including Uitsig, Plattekloof, Bonteheuewel and Manenberg. The presence of SAPS, Neighbourhood Watches, security companies and many others was a clear indication of officers who have integrated themselves into these communities. During a patrol in Rocklands, Mitchell's Plain I was impressed to see the teams had profiled every gang house, reported these issues to the necessary enforcement unit and had even reached out to assist an elderly woman whose home was affected by a recent fire, allegedly caused by drug users,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith. <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/NSO%20patrol.JPG" alt="" style="width:949px;" /></figure>The NSOs have also put their traffic enforcement training to good use, doing regular Vehicle Check Points and stop street enforcement operations, which resulted in the arrest of 31 persons for driving under the influence of alcohol.'During a stop street operation with the NSOs in Dennemere, I was introduced to a 12-year-old boy who had been struck by a motorist who had failed to stop at that very spot, resulting in serious injuries. His mother explained how he was flung in the air and suffered various injuries and had to undergo brain surgery. While many residents question this type of enforcement, the story of this little boy is a reminder why we will continue to act against all traffic violations,' added Alderman Smith. The NSOs are tasked with by-law enforcement, traffic enforcement and general crime prevention duties. The City reminds the public to report all issues and concerns by calling the Public Emergency Call Centre (PECC) on 021 480 7700 and to obtain a reference number. This is necessary for the Safety and Security Directorate to ensure effective command and control of operational staff and to develop profiles on each ward to assist in ensuring that the deployment is effective and responsive to issues reported. 'By logging service requests, the work done by the NSOs can be tracked and accountability and transparency can be ensured. The City will soon be making available an app which will allow residents to report emergencies without the need for a phone call,' Added Alderman Smith.

2025-12-03T22:00:00Z

Cape Town adopts Rail Business Plan, Vision 2050

The City regards passenger rail takeover as essential to improving integrated public transport across the metro, one of several key means to achieving its broader Long Term Plan target of 110% GDP growth by 2050. The Rail Business Plan explored nine devolution scenarios, identifying the three most viable options. All viable options involve the devolution of rail services, associated assets and infrastructure to the City with the participation of the private sector operating services on a contractual or comprehensive concession basis. The Business Plan also rules out less viable devolution scenarios where infrastructure remains owned and managed by Prasa, and where the City operates the rail service rather than the private sector. Crucially, the plan concludes that devolution is only possible with funding from the national fiscus, with no room within the rates base of the City to cross subsidise rail. The City also needs to have authority over fare-setting, access to long-term National grant-funding, and to generate local revenue through public-private partnerships and commercialisation. This is in line with the City’s constitutional mandate for integrated transport planning across different public transport modes. ‘Today is an historic milestone as Council adopts both a Business Plan for passenger rail takeover in the short-term, as well as our City’s overall long-term plan until 2050, which sets out our strategic goals over the next 25 years. ‘In the Cape Town of 2050, we’ll mostly use affordable public transport to get around, our streets will be much safer due to smart policing, we’ll source a healthy portion of our water and electricity from alternate sources for greater security, and our natural environment will be protected and restored for future generations.‘Capetonians urgently need an expanded, affordable, and reliable rail service that is integrated with other forms of transport via one ticketing system. The Rail Business Plan will now inform our engagements with national government to devolve passenger rail to the City. This is one of the critical first steps in the long-term vision to massively scale up passenger numbers, new train sets, new routes, upgrade stations, and develop surrounding precincts with affordable housing over the next two decades,’ said Mayor Geordin Hill-Lewis. ‘The National White Paper on Rail and the Constitution both recognise that local government is best positioned to deliver integrated, affordable, and accountable public transport through coordinated planning across transport modes. ‘To ensure a viable devolution handover, it is necessary for Prasa and national government to restore the rail network and operations to 2012 levels of 620 000 daily passenger trips, which existed prior to the steady collapse of rail over the last decade. The City would then work to further expand the rail service. In most scenarios, this includes a new Blue Downs rail link and potentially further expansion dependent on the national fiscus,’ said the City’s Mayoral Committee for Urban Mobility, Councillor Rob Quintas. The City’s Rail Business Plan follows the inception phase of the Rail Feasibility Study, followed by a Baseline Analysis (October 2023) that assessed the current state of rail operations and infrastructure in Cape Town. This was succeeded by the development of the Alternative Institutional Options Report (October 2024), which identified and evaluated viable network and governance models. Following Council’s approval of the preferred institutional options in December 2024, the Business Plan Phase commenced in January 2025. The Business Plan was developed using in-depth research into the state of the local rail system as well as stakeholder engagement to provide a credible basis for negotiations with national government and further long-term planning. Cape Town’s Vision 2050 Cape Town’s Vision 2050 is based on the twin goals of creating a city of opportunities for all, and a metro that is future-fit for the challenges of the next 25 years. The Long-Term plan adopted by Council today captures various City initiatives in support of these aims. Highlights include: Raised infrastructure investment and Ease-of-Doing-Business targets, aiming for a 120% increase to GDP by 2050<ul><ul><li>Smart policing that is data and tech-driven for a safer Cape TownReinstating passenger rail as the backbone of an expanded transport network under the City’s management</li><li>Residents use public transport for 75% of all trips by 2050, and no Capetonian spends more than 10% of their disposable income on transport</li><li>Improved use of digital technology and artificial intelligence for better governance and communication with residents Meeting 35% of electricity demand with alternative energy sources by 2030 and grid upgrades for a decentralised, energy-trading future</li><li>Targeting 25% of Cape Town’s water from alternative non-surface water sources by 2040</li><li>Increase new housing opportunities to 50 000 per year via land release, private sector-led development, upgrades to informal settlements, and support for micro-developers to build safe and compliant affordable rental housing</li><li>Major sanitation investments including wastewater treatment works to protect inland and coastal ecosystem</li><li>Diverting 70% of waste from landfill by 2050, with improved waste collection, landfill, recycling and waste minimisation</li><li>Bio-diversity protections and upping annual tree-planting rates to plant 100 000 trees by 2050 to combat climate change in line with the City’s Urban Forest Policy</li><li>Disaster risk capacity to deal with climate challenges, from fires to drought and flood</li></ul>End </ul>

2025-12-03T22:00:00Z

Council approves amendments to give ECDs a hand up

Several years ago, the City identified development charges as a stumbling block to Early Childhood Development Centres, which gave rise to the Development Charges Exemption Criteria for ECDs.

Development charges are applicable to any building or infrastructure development project in Cape Town. The once-off fee is imposed at the time of a land development application or when an application is made to change the lawful land use or zoning of a property. Several years ago, the City identified this as a stumbling block to Early Childhood Development Centres, which gave rise to the Development Charges Exemption Criteria for ECDs – approved by Council in October 2020. Any ECD that meets the criteria can therefore be exempted from paying the development costs. Five years later, the criteria has been further refined, following a series of engagements with the sector, and the public at large. Key changes are that the City will consider applications for ECDs on government-owned properties under certain conditions and simplifying tax-related documentation required for applications.'The review is more than an administrative adjustment; it is another step in building an enabling environment for those who carry one of the city's most important responsibilities - the early development and safety of our youngest children. 'This will not only reduce financial burdens on community-based and low-fee ECDs, but it will also support compliance and registration, by helping more centres meet City and provincial standards, and promote equitable access to early learning, particularly in vulnerable and under-serviced areas,' said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. ECDs can find out more about the exemption framework and how to apply, by sending an email to <a href="mailto:CACD.ECD@capetown.gov.za">CACD.ECD@capetown.gov.za</a>Since the start of the current financial year in July, the City has processed exemptions to the value of nearly R600 000. 'At its core, this is about shifting from a compliance-first system to a partnership-first system that supports and acknowledges the important role ECDs play as social infrastructure. The amendments that were approved by Council address the challenges that the sector raised with us at the two indabas we hosted in August and November this year. These improvements also maintain policy consistency and fiscal responsibility, as required by legislation. These amendements ensure that becoming compliant is not a luxury only available to the well-resourced. If we want safer children, better early learning outcomes, and more opportunity for working parents then we must continue breaking down the barriers that prevent ECD centres from entering the formal system,' said the City's Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews. The refinement of the Development Charges Exemption Criteria forms part of a much broader commitment by the Community Services and Health Directorate to strengthen the ECD ecosystem. This includes safety audits and classroom aids to help them towards compliance; educational programming; storytelling initiatives and learning resources through the City's libraries, and targeted health support from City Health. The Community, Arts and Culture Development Department works with centres on governance, early learning environments, practitioner development, and linkages to social assistance. 'And with the launch of the new ECD training handbook which is shared at workshops across the City, we are giving operators a single, accessible roadmap to navigate City processes, access support, and understand exactly what is required to operate safely and legally. This is about building a system where ECDs are not left to struggle alone, but are backed by a City that walks the compliance journey with them,' added Councillor Higham.

2025-12-03T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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