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City temporarily suspends new restrictions for water debt during COVID-19 emergency: All other debt management actions continue <p>The City urges customers to accept this temporary action in good faith and to continue to use water sparingly and only for health and hygiene purposes. </p><p>At the same time, customers must continue to pay for services to ensure the City remains financially healthy and is able to provide the necessary services especially during a time of crisis. </p><p>A careful balance is needed as it can be reasonably expected the City’s finances could become strained as measures are implemented to help manage the crisis. </p><p>Customers should also remain mindful of water consumption during Cape Town’s drought conditions and continued rainfall unpredictability while ensuring appropriate personal hygiene measures are adhered to. </p><p>The City will communicate further as more interventions and decisions are taken. </p><p>Please see <a href=""></a></p><p>For more information go to <a href=""></a></p><p>Numerous resources have been made available to members of the public regarding COVID-19. These include:</p><ul><li>The NICD Hotline on 0800 029 999 operates seven days a week, 24 hours a day</li><li>The Western Cape Provincial Government Hotline on 021 928 4102</li><li> <a href=""></a></li><li><a href=""></a></li><li><a href=""></a></li><li>WhatsApp:  0600 123 456</li></ul><p><br><strong>End</strong></p>2020-03-19T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#616d06d3-df1e-4f8f-8f3f-46854851d694;L0|#0616d06d3-df1e-4f8f-8f3f-46854851d694|Finance;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#8f0aed5b-4ba7-472c-92c5-c1c5bc737567;L0|#08f0aed5b-4ba7-472c-92c5-c1c5bc737567|water restrictions;GP0|#82e99828-bc01-4927-9aaa-19388c6a0392;L0|#082e99828-bc01-4927-9aaa-19388c6a0392|debt1

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