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Think water<h2 class="sectHeading">Our shared water future</h2><p>Cape Town has initiated a collaborative approach to our water future.</p><p>Learn about the <a href="https://www.capetown.gov.za/general/cape-town-water-strategy" target="_blank">Cape Town Water Strategy</a> and Cape Town's plan for a more resilient future with sufficient water for all.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​</p> <span> <div class="notification with-heading dark-copy light-blue bg-light-grey"><div class="graphic with-border"> <i class="info fastfact">​​</i></div><div class="desc"><h4>Water reuse​</h4><p>Water reuse is one of the ways that we are bringing new sources of water into our city. <a href="https://youtu.be/Xfh_c--7JHQ">View our video</a> and <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT_Water_Reuse_Booklet.pdf" target="_blank">Water Reuse Booklet</a> to learn more about <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-reuse">water reuse</a> in Cape Town.<br></p></div></div></span> <h2 class="sectHeading">Water restrictions</h2><p>​Even though our dam levels have increased, rainfall remains well below the long-term average. Protect our water resources by adhering to water restrictions.<br></p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Water restrictions</h4><p> <strong>No water restrictions are in effect from 1 November 2020</strong>. In terms of the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Unofficial_Consolidated_Water_By-law_2010_2018.pdf" target="_blank">Water By-law</a>, <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Water%20use%20regulations%20permanently%20in%20place_2020.pdf" target="_blank">permanent water-saving regulations </a>remain in place. Continue to use water responsibly - failure to comply may result in a fine or prosecution.</p></div></div></span> <p>Find out more about <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-restrictions-explained">water restrictions</a>.</p> <span> <h2 class="sectHeading">​​​​​​​​​​Water tariffs</h2></span> <p> Find out more about water and sanitation costs for <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-water-and-sanitation-services/Water-and-sanitation-services-and-costs-for-formal-housing">residential</a> and <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-water-and-sanitation-services/Water-and-sanitation-services-for-businesses">commercial users</a>.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>current tariff level</h4><p>The lowest (no restriction) tariff is in effect from 1 November 2020.</p></div></div></span> <p>See our simplified guide for the most common <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/L3-WaterSanitationRestrictionTariffs.pdf" target="_blank">water and sanitation tariffs​</a>.  </p> <span> <div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard">​​</i></div><div class="desc"><h4>City Connect</h4><p> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account">Pay your rates and services account</a></p></div></div></span> <h2 class="sectHeading">​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Saving water</h2><p>Cape Town is the number one water-saving city in the world. Read more below to find out how you can <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/saving-water">help us to save water</a>.</p><ul><li>Water-saving Tips (<a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Water%20Saving%20Checklist%20to%20Avoid%20Day%20Zero.pdf" target="_blank">English </a>| <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Water-saving%20checklist%20to%20avoid%20Day%20Zero%20Afr.pdf" target="_blank">Afrikaans</a> |<a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Water-saving%20checklist%20to%20avoid%20Day%20Zero%20Xho.pdf" target="_blank"> isiXhosa</a>)</li><li>Guide to Fixing Leaks on Your Property (<a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Find%20and%20Fix%20Water%20Leaks%20at%20home.pdf" target="_blank">English</a> | <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Find%20and%20Fix%20Water%20Leaks%20at%20home_Afrikaans.pdf" target="_blank">Afrikaans </a>| <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Find%20and%20Fix%20Water%20Leaks%20at%20home_Xhosa.pdf" target="_blank">isiXhosa</a>)</li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>DAM LEVELS</h4><p>View the <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">dam levels</a> page for detailed information on current water levels of the dams serving the Cape Town municipal supply area.</p></div></div></span> <h4> Alternative water sources</h4><p>By using <a href="https://www.capetown.gov.za/Work%20and%20business/Commercial-utility-services/Commercial-water-and-sanitation-services/alternative-water-sources">alternative water sources</a> such as grey water, groundwater, rain water, treated effluent, boreholes and wells, you can help conserve our drinking water resources and reduce costs.</p><p>However, alternative water must be used responsibly and in accordance with rules and regulations to ensure safety. Before going this route, please consult our <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Guidelines%20for%20Alternative%20Water%20Installations.pdf" target="_blank">Guidelines for the installation of alternative water systems</a> and the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Summary%20guide%20to%20installation%20of%20alternative%20water%20systems.pdf" target="_blank">summary guide</a>.</p> <span> <div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard">​​</i></div><div class="desc"><h4>City Connect</h4><p> <a href="https://www.capetown.gov.za/City-Connect/Register/Water-and-sanitation/Register-a-borehole">Register a borehole or wellpoint</a><br><a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Water-and-sanitation/apply-to-install-and-use-an-alternative-water-system">Apply to install an alternative water system</a></p></div></div></span> <h2 class="sectHeading">New water supply projects</h2><p>Learn about projects that are under way to increase and diversify Cape Town's water supply.</p><ul><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-water-and-sanitation-services/groundwater-extraction">Groundwater extraction</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-reuse">Water reuse</a><br></li><li>Clearing of invasive alien vegetation</li><li>Berg River Augmentation Scheme</li><li>Temporary and permanent desalination (<a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Desalination_Booklet_English.pdf" target="_blank">English</a> | <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Desalination_Booklet_Afrikaans.pdf" target="_blank">Afrikaans</a> | <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Desalination_Booklet_Xhosa.pdf" target="_blank">isiXhosa</a>)</li><li>Spring water extraction</li><li>Lourens River water extraction</li><li>Water demand management</li></ul><p>See an overview of our <a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Status%20of%20Water%20Augmentation%20and%20Diversification%20Projects%20Report.pdf" target="_blank">water augmentation and diversification of supply projects</a>.</p> <span> <h2 class="sectHeading">​​​​​​​​​​Inland water quality</h2> <p>Cape Town's long-term aim is to be a water-sensitive city where rivers, wetlands, canals and streams are accessible, inclusive and safe to use. </p> <p>Read the full <a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Inland_Water_Quality_Report_FULL.pdf" target="_blank"> 2019 Inland Water Quality Report </a>or the <a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CT_inland_water_quality_report_summary.pdf" target="_blank">summary report </a>for more information on the current situation.</p></span> <h2 class="sectHeading">​​​​​​​​​​​Tools and resources​​​​​​​</h2><ul><li> <a href="https://www.capetown.gov.za/general/cape-town-water-strategy" target="_blank">Cape Town Water Strategy</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/Find-a-qualified-registered-plumber-in-Cape-Town">Find a qualified, registered plumber​​</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-water-and-sanitation-services/groundwater-extraction">Groundwater extraction</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/WaterJourney-WaterAndSanitation.pdf" target="_blank">Our water journey poster</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Treated%20Effluent%20FAQs_branded.pdf" target="_blank">Treated effluent FAQ</a></li><li> <a href="https://www.capetown.gov.za/Departments/Water%20and%20Sanitation%20Department">Water and Sanitation Department</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/City-publications/publications-and-reports/water-and-sanitation">Water and sanitation reports and publications</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Water_Outlook_Report_October_2020.pdf" target="_blank">Water Outlook Report 2020</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-water-and-sanitation-services/water-quality">Water quality</a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Education-and-research-materials/Graphics-and-educational-material/water-saving-resources">Water-saving ​toolk​its</a>: download posters, sticker and card templates for your home, business or guest house</li><li> <a href="https://coct.co/thinkwater/" target="_blank">Water usage calculator<i class="icon link-external"></i>​​</a></li><li> <a href="https://www.youtube.com/channel/UC6skQQ7uq-fyJj6cQlzOUjA" target="_blank">Youtube channel<i class="icon link-external"></i>​​</a><br></li></ul><h2 class="sectHeading">​​​Report water issues and offences​​​​​​​</h2><p>Help us save water, report water issues (e.g. burst pipes or faulty meters) and restriction offences:</p><ul><li>Call <i> <a>0860 103 089</a> </i> (choose option 2: water-related faults) </li><li>Email <em> <a href="mailto:water@capetown.gov.za"> <em>water@capetown.gov.za</em></a> </em></li> <em> </em> <li>Online through our <a href="https://www.capetown.gov.za/servicerequests" target="_blank">Service Requests tool<span class="icon link-external"></span></a></li><li>SMS <em> <a>31373</a></em> (<em>free SMSes do not apply</em>)</li></ul><h2 class="sectHeading">​​​​​​​​​​​Contact us</h2><p> <strong><a href="https://www.capetown.gov.za/Departments/Water%20and%20Sanitation%20Department">Water and Sanitation Department</a></strong></p><p> <em>Telephone:</em><br><a> 0860 103 089</a><br><br> Email:<br><a href="mailto:Water@capetown.gov.za"> Water@capetown.gov.za</a></p>GP0|#ad6b28de-aecf-4e39-a7a5-03ae316f997a;L0|#0ad6b28de-aecf-4e39-a7a5-03ae316f997a|Think water;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#b7d85630-8bda-4b28-adc9-6def4cb10e31;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711We need your help to conserve water.0

 

 

Augmentation and Additional Water Projects FAQs495506GP0|#7d9df7be-4d49-4007-95e2-153219f9c783;L0|#07d9df7be-4d49-4007-95e2-153219f9c783|FAQs;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-05-25T13:00:00Z
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Cape Town Water Strategy: February 20203139781GP0|#bb3e3c24-a53e-46bf-bfce-cc8d4ebdaa59;L0|#0bb3e3c24-a53e-46bf-bfce-cc8d4ebdaa59|Strategy;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#4a698fa1-48a1-4def-afa7-749a0e063169;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-02-18T22:00:00Z
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Water and Sanitation-Water Tariffs623420GP0|#fe9c9791-d3b1-479c-9447-8be3f4d5e139;L0|#0fe9c9791-d3b1-479c-9447-8be3f4d5e139|Budget annexure;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#6f477a30-54ff-4877-a387-889f32ddb0f9;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#cd8d1412-d058-4a6b-aecb-9c6bd8dbc168;L0|#0cd8d1412-d058-4a6b-aecb-9c6bd8dbc168|Tariff;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f822021-06-30T22:00:00Z

 

 

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