Property problems and disputes

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

Each week, we share a new video giving you a snapshot of what we are up to in your community.<div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/KViLYGde6uY?si=rOXMW3qHz-yT4O_F" frameborder="0"></iframe> </div> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Acting%20Mayor%20conducts%20oversight%20visits%20to%20flood-affected%20informal%20settlements"> <img class="responsive" alt="Acting Mayor conducts oversight visits to flood-affected informal settlements" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Eddie-visits-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Acting%20Mayor%20conducts%20oversight%20visits%20to%20flood-affected%20informal%20settlements"> Acting Mayor conducts oversight visits to flood-affected informal settlements</a> After heavy storms, our teams were on the ground helping communities. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Cape%20Flats%20water%20plant%20wins%20top%20international%20architecture%20honours"> <img class="responsive" alt="Cape Flats water plant wins top international architecture honours" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/WaterPlant-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Cape%20Flats%20water%20plant%20wins%20top%20international%20architecture%20honours"> Cape Flats water plant wins top international architecture honours</a> Water and Sanitation clinched a global award! </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Energy%20budget%20set%20to%20enhance%20streetlight%20programmes%2c%20renewable%20energy%20and%20boost%20Steenbras"> <img class="responsive" alt="Energy budget set to enhance streetlight programmes, renewable energy and boost Steenbras" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Steenbras-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Energy%20budget%20set%20to%20enhance%20streetlight%20programmes%2c%20renewable%20energy%20and%20boost%20Steenbras"> Energy budget set to enhance streetlight programmes, renewable energy and boost Steenbras </a> Multibillion rand Energy budget is powering up energy upgrades. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/New%20murals%20transform%20City%20buildings"> <img class="responsive" alt="New murals transform City buildings" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Murals-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/New%20murals%20transform%20City%20buildings"> New murals transform City buildings </a> New murals in Grassy Park and Mfuleni! </div>

2025-07-10T22:00:00Z

City embarks on temporary pothole repairs this winter

During winter, and as a result of heavy and ongoing rains, water seeps into cracks on the road surface

‘During winter, and as a result of heavy and ongoing rains, water seeps into cracks on the road surface. These cracks widen, and turn into potholes that damage tyres and cause accidents. Permanent pothole repairs require dry, warm conditions, thus during the wet months, we have to do cold mix asphalt repairs. In summer, we will return to monitor the performance of the cold mix and do permanent repairs with hot mix asphalts, where needed,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas.Excessive mountain run-off that includes leaves blocked drains and led to flooding in some of our areas. Whereas in Gugulethu and Manenberg, the City found that illegal dumping of tyres, rocks and even mattresses into stormwater drains increased the severity of flooding as the drains were blocked. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_1841.jpg" alt="" style="width:1000px;" /> </figure>‘Another issue is illegal outlets or the dumping of greywater which contains chemicals that damage road surfaces and causes potholes. This greywater contains soaps, and detergents and comes from baths, clothes, dishes and car washing. Our teams are working hard to clear blocked drains and keep roads safe this winter, but we need your help. Please dispose of greywater properly through the sewer system so it can be treated and re-used, and keep it off our road surfaces. Together, we can reduce winter flooding and prevent the forming of new potholes,’ said Councillor Quintas. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_1874.jpg" alt="" style="width:943px;" /> </figure>Residents are encouraged to report incidents of flooding and related issues to the City’s call centre at 0860 103 089, via the City App, or alternatively via email on <a href="mailto:transport.info@capetown.gov.za">transport.info@capetown.gov.za</a>. End

2025-07-10T22:00:00Z

Recreational holiday programmes kick winter into touch

The programme is scheduled to run until Friday, 19 July 2025 at 45 Recreation facilities.

The programme is scheduled to run until Friday, 19 July 2025 at 45 Recreation facilities. A comprehensive list can be accessed via the link <a title="Original URL: https://bit.ly/4lS5GcV. Click or tap if you trust this link." href="https://eur03.safelinks.protection.outlook.com/?url=https://bit.ly/4lS5GcV&data=05%7c02%7cJanine.Willemans%40capetown.gov.za%7c5e4ae2b86585429d3ffa08ddc084e0c3%7cff731495b3c844b393f86fca8fc5a699%7c0%7c0%7c638878399118375607%7cUnknown%7cTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7c0%7c%7c%7c&sdata=/yu/nFxvpg2oiSJbcNgXTUBTlo4ZvOYJnUzWO/vSKxQ%3D&reserved=0" target="_blank" rel="noopener noreferrer" data-linkindex="1" data-auth="NotApplicable">https://bit.ly/4lS5GcV</a>'Participants have access to a range of fun games and activities from 08:00 daily until late afternoon. Most of the activities take place indoors, so even with the inclement weather during the winter school holidays, the City’s Halls and Recreation Centres offer a dry, safe and accessible space for youth to enjoy themselves and stay active. We have qualified and vetted staff and volunteers on hand to help make a day of it, but I also encourage parents to pop by and see what is available to their young ones,' said Mayoral Committee Member for Community Services and Health, Councillor Francine Higham. <span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-stretch:inherit;font-feature-settings:inherit;"> <figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/E_9893.JPG" alt="" /></figure>Caption 1: Children playing 5-a-side soccer at Endlovini Recreation Centre in Nyanga. <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/F_9755.jpg" alt="" style="width:1332px;" />Caption 2: Children getting ready for a sack race at the Finsantekraal Multipurpose Centre. <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/S_9959.jpg" alt="" style="width:1311px;" />Caption 3: Mika-eel Brown (18) teaching a young boy chess at the Steenberg Community Centre. <span style="margin:0px;padding:0px;border:0px currentcolor;color:black !important;line-height:inherit;font-family:"century gothic", sans-serif;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;vertical-align:baseline;font-stretch:inherit;font-feature-settings:inherit;">

2025-07-10T22:00:00Z

Planned water supply maintenance for 14 July to 16 July 2025

The City’s Water and Sanitation Directorate will be doing planned work in the identified areas

Maintenance work, including pipe and valve installations, repairs and replacements Residents are advised to store enough water in advance as a precautionary measure. Water should be stored in clean, sealed containers.Planned maintenance work will result in water supply disruption to these areas: Bloekombos and WallacedeneThe Glen Garry Reservoir will shut down from Monday, 14 July 2025, until Friday, 15 August 2025, for essential annual cleaning and maintenance. This process is critical to ensuring the continued quality and safety of our water supply. During this period, an alternate water supply is being rerouted to the Glen Garry area, but at lower than usual pressure. The Wemmershoek Water Treatment Plant will supply the Wemmershoek pipeline and the Blackheath Water Treatment Plant will supply the link pipeline. The combination of these water treatment plants will supply the Tygerberg Reservoir. Saxonsea, Avondale and RobinvaleRehabilitation work and the installation of new water mains will be carried out on the water infrastructure serving the Saxonsea and Avondale areas from 08:00 to 17:00 on Tuesday, 15 July 2025. The entire Saxonsea, Avondale and Robinvale areas will be without water during this period. KirstenboschA City-appointed contractor will conduct a test shut-off of the water main in Bishopscourt from 10:00 to 14:00 on Tuesday, 15 July 2025. This forms part of preparation for the full shut-off scheduled from 09:00 to 16:00 on Wednesday, 16 July 2025, to enable the installation of a new connection on the existing water supply infrastructure. Residents in Kirstenbosch Drive, St Albans Close, Riverside Road and surrounding areas will be without water during both periods.This work forms part of the Water and Sanitation Directorate’s proactive infrastructure maintenance and upgrade programme, which ensures the future continuity of water supply by addressing the issue of unaccounted for water. The City sincerely regrets any inconvenience. What residents need to know about larger-scale planned water supply disruptions:Careful consideration has been given to the planning of this work to ensure it is being done at a time that is least disruptive to the water supply.All sites where water and sanitation repairs and upgrades are conducted are deemed to be construction sites and, as such, are off-limits to members of the public.Sometimes the maintenance work can be more complex than anticipated, which means the work could take longer.For a short period after the supply has been restored, the water may be discoloured or look milky. This is because of trapped air in the pipes. If left to stand in a glass, the appearance will become clear, like normal.For updates on the maintenance work (and location of tankers where applicable), follow <a href="https://x.com/CityofCTAlerts">@CityofCTAlerts which is a City of Cape Town X account.</a> How residents are advised to prepare for planned water supply disruptions:Store enough water in clean, sealed containers in advance for use during this period.Keep your taps closed to prevent any water loss and/or damage when the water supply is restored.

2025-07-10T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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