City of Cape Town Link

How to make a walk-in centre booking

<span> <h2 class="sectHeading">About</h2></span> <p> Want to avoid those long queues? The City of Cape Town is introducing a new booking system which will allow you to make your own online booking for motor vehicle licensing or registration, or for municipal account payments, enquiries or to make account payment arrangements at a few selected branches. </p> <span> <h2 class="sectHeading">Booking Process</h2></span> <ul><li>Select your walk-in centre branch</li><li>Select a service</li><li>Select a date and time for your booking</li><li>Enter your contact details and confirm your name, telephone and email address</li></ul><p> <strong>Please note</strong>: Bookings will only be valid from 15 minutes before until 15 minutes after your appointment time. If you arrive later, your appointment will automatically be cancelled.</p><p>You will receive an SMS and email confirmation with your booking reference, which will be required for check-in on the day of your appointment.</p> <span> <h2 class="sectHeading">Checking in<br></h2> </span> <p>On arrival at the walk-in centre where you’ve made a booking, insert your booking reference number on the touch screen terminal to confirm your arrival and receive your unique QMS ticket number. Wait for the next available consultant to call your QMS ticket number.</p> <span> <center> <a href="https://bookings.capetown.gov.za/" target="_blank" title="Make a booking" style="text-decoration:none;"> <div style="padding:10px;font-weight:bold;background-color:#00ccdd;color:#ffffff;border:0px;width:180px;text-decoration:none;margin-bottom:30px;">Make a booking<br></div> </a> </center> </span><span> <h2 class="sectHeading">Contact us<br></h2> </span><span> <div class="contact"><address><ul><li>For more information, contact:<br><br><strong>Customer Call Centre:</strong><br>086 010 3089</li><li> <a href="mailto:contact.us@capetown.gov.za"> <em>contact.us@capetown.gov.za</em></a><br></li></ul></address></div> </span><br>

Make a motor vehicle licensing or registration booking or customer walk-in centre booking.

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