Planning portal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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City Khayelitsha R3,5 m LED public lighting refurbishment project makes progress

The City Energy Directorate’s ongoing work of installing and maintaining its light-emitting diodes (LED) on public lights in Khayelitsha is making significant progress.

Mayoral Committee Member for Energy, Alderman Xanthea Limberg visited Khayelitsha where the City’s public lighting teams were doing inspections on recently installed LED infrastructure, as well as new installations of the energy efficient LED fittings. This forms part of the City’s LED refurbishment public lighting project, which is being rolled out across the city.‘This week, we visited Eyethu and the surrounding neighbourhoods in Khayelitsha to have a closer look at the LED retrofitting and refurbishment programme. The City is responsible for more than 700 high masts public lights in the metro with more than 222 high masts, as one type of public lighting, in the Khayelisha network alone. We have committed to investing R3,5 million into retrofitting of our existing high mast lights with energy efficient LEDs that more than halve energy consumption rates compared to the old fittings. This critical work requires a 40 tonne crane truck and a team of experts to carry out the inspections, retrofitting and maintenance of the high masts. <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0170.jpg" alt="" style="width:949px;" />‘The City is placing a special focus on public lighting as part of our targeted strategies to significantly increase area safety, compliment crime prevention efforts and enhance economic activities in the entire community. ‘The City’s streetlight intervention programme is also making huge progress, with more than 5 000 streetlight related repairs between 11 and 24 September 2024 across the city. While we continue protecting our staff and securing public infrastructure, vandalism, theft and intimidation continue to pose a significant challenge, undermining the City’s service delivery efforts. We ask communities to report suspicious behaviour anonymously to the City’s Public Emergency Communication Centre on 021 480 7700,’ said Alderman Limberg. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0200ssd.jpg" alt="" style="width:949px;" /> </figure> The Khayelitsha LED lighting project aims to:• Increase area visibility – improved public lighting will provide better visibility at night for all residents • Reduce crime and enhance safety – enhanced visibility at night will act as a deterrent for criminals • Improve economic benefits for the community – improved lighting can assist with boosting economic and entrepreneurial activity in the evening • Install energy-efficient infrastructure in the community – LEDs are much more energy-efficient than traditional lightingc <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0238.jpg" alt="" style="width:980px;" /> </figure>Let’s ACT: Protect Your Power Report suspicious behaviour related to theft and vandalism of electricity infrastructure to the City’s Public Emergency Communication Centre: 021 480 7700 End

2024-10-12T22:00:00Z

Two weeks left for comments on draft Code of Conduct for Witzands Aquifer Nature Reserve

Last month, the City of Cape Town extended the commenting period for the draft Code of Conduct for the Witzands Aquifer Nature Reserve (WANR) to 31 October 2024

The WANR is one of the most popular destinations in the Western Cape for recreational activities on the dunes, among which 4X4 off-roading, quad biking, and sandboarding, entry of which is controlled through a permit system. Since 2019 to 2023, however, the City has recorded a disconcerting 1 501% increase in the number of visitors and permits issued: • The total visitor numbers increased from 4 244 in 2019/20 to 67 980 in 2022/23, or over 1 501% • Quad biking and off-road motorcycles increased from 4 387 to 51 972 or nearly 1 085% • Sandboarding visitors increased from 4 057 to 4 827, or nearly 19% • Off-road vehicle activity increased from 3 369 to 5 151, or nearly 52% • The busiest months are December, January, March, and AprilGiven the exceptional increase in the above activities, the reserve has reached capacity. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/WANR%202.jpg" alt="" style="width:856px;" /> </figure>The draft Code of Conduct is proposing a number of interventions to ensure the safety and security of visitors, operators, and reserve personnel, and continued preservation of the unique natural environment. Concerns related to overcrowding • The impact on the natural and cultural environment, amongst which loss of ecosystem function, value, and attraction • Increase in adventure sport accidents • Impact on the sense of place • Impact on visitors who are not participating in motorised activities, such as schools’ programmes, birdwatchers and hikers • Littering • Increase in illegal activities such as consumption of alcohol • Impact on the reserve’s efforts to conserve energy and water • Impact on the reserve’s conservancy tank that regularly overflows during peak visitor months • Parking bay area filled to capacity and beyond <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/WANR%203.jfif" alt="" style="width:1069px;" /> </figure>‘The City is responsible for managing and conserving the Witzands Aquifer Nature Reserve, which is renowned for its water catchment source, surface biodiversity, and mobile dunes. We all agree that this is an irreplaceable natural asset that must be preserved for current and future generations. ‘However, we are also well aware that many stakeholders rely on the reserve for their business operations and that these outdoor activities contribute immensely to our local adventure tourism industry. Our intention with the proposed Code of Conduct is to find a balance between conservation and business opportunities. I believe the right balance will assist us in creating a safe and secure environment for residents and visitors to fully experience and enjoy this beautiful nature reserve,’ said the City’s Deputy Mayor and Mayoral Committee Member for Spatial Planning and Environment, Alderman Eddie Andrews.The Code of Conduct proposes: • A daily limit of 80 permits for off-road vehicles, and no individual or operator may purchase more than 50% of the daily permits • A daily limit of 250 permits for quad bikes and off-road motorcycles, and no individual or operator may purchase more than 50% of the daily permits • A daily limit of 80 permits for sandboarding, and no individual or operator may purchase more than 50% of the daily permits • All tour operators must have a valid tour guide certificate as required by the Tourism Act; and First Aid accreditation, and are responsible for the safety and wellbeing of injured clients • The wearing of personal protective equipment is mandatory • Service providers are allowed to use only one parking bay per service provider, and must park their vehicles at their depots • Day visitor pre-bookings constitute 80% of the daily visitor limit, with 20% being kept open for visitors on a first-come-first-served basis • Mondays are reserved for non-motorised activities, such as nature based education, walking and bird watching, except when a Monday falls on a public holiday • Any person who contravenes the City of Cape Town Nature Reserve By-law or the proposed Code of Conduct may be liable for a compliance notice, a fine, or be banned from the reserve for a period of timeThe relevant documents with all of the information and applicable background are available on the City’s website at www.capetown.gov.za/haveyoursay, and at the Avondale and Wesfleur public libraries.Importantly, the City intends to implement the Code of Conduct as from 1 February 2025, if all goes as planned. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/WANR%205.jpg" alt="" style="width:802px;" /></figure>How to comment: • Online, at www.capetown.gov.za/haveyoursay • By email to Witzandsnature.Reserve@capetown.gov.za • By hand at your local Subcouncil officeCaption: The Witzands Aquifer Nature Reserve is one of the most popular destinations in the Western Cape for recreational activities on the dunes, among which 4X4 off-roading, quad biking, and sandboarding. Given the exceptional increase in visitor numbers the City is proposing a Code of Conduct to limit the number of visitors and operators in the interest of safety and security, and the conservation of this unique natural asset. Residents are encouraged to submit their comments by 31 October 2024. Alderman Eddie Andrews visited the nature reserve earlier this week and took a short ride on a quadbike himself. End <figure class="subtopic-fullsize-img"> </figure>

2024-10-12T22:00:00Z

Hockey legands show they still have game

City of Cape Town is a sponsor partner in the World Masters Hockey Wolrd Cup

Approximately 2 300 athletes from more than 20 countries are taking part in the biennial tournament. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/AAA%20World%20%20Masters%20Hockey%20GER%20vs%20RSA%20-%20Men%20WHM.jpg" alt="" style="width:949px;" /> </figure>Held at the Hartleyvale Hockey Stadium, Western Province Cricket Club and the astro turfs at the Wynberg Boys’ and Girls’ High Schools, the World Masters Hockey World Cup runs until 21 October 2024. The tournament will feature women’s teams in the over 35 and over 40 categories. In the men’s section, teams will compete in the over 35, over 40, over 65, over 70, over 75, and over 80 categories.It is the second time the competition is being held in Cape Town, with the Mother City playing host to the inaugural World Masters Hockey World Cup 2022.‘The event in 2022, which was the first ever on the African continent, was a wonderful addition to Cape Town’s already diverse events calendar. The World Masters Hockey World Cup presents an opportunity to put on another world-class event that will showcase not only the sport of field hockey, but will shine the spotlight on Cape Town as a premier tourism destination to the over 2 000 visiting players, their families and the global audience who will be watching this tournament on livestream,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith.The City is partnering with the SA Masters Hockey, the organisation responsible for masters field hockey for the last 50 years. ‘A massive spin-off of the World Cup is that the age divisions attract players who make it more than just playing in a hockey tournament, often including options such as safaris in their visits, creating an impact on the economy.‘If you consider that about 2 300 athletes will be coming to South Africa, from a tourism perspective, we estimate that anything between R150 million and R250 million will be injected into the Cape Town economy,’ said SA Masters Hockey president Reg Marais. The tournament will also host a series of other side events for the visiting players to explore Cape Town, immerse themselves in the country’s culture and network with one another. Additionally, a legacy day will be held at the Hartleyvale Hockey Stadium to benefit emerging hockey players. Entry to all the World Masters Hockey World Cup games is free.For more information on this and other events hosted in Cape Town, visit eventsincapetown.com End

2024-10-11T22:00:00Z

City goes to school on disaster risk reduction

The IDDRR theme this year is ‘Empowering the next generation for a resilient future’.

The IDDRR theme this year is ‘Empowering the next generation for a resilient future’.The focus is on enhancing the preparedness of children and youth to safeguard their families and communities, but also the importance of schools being safe environments where children and staff are protected from all forms of risks.In alignment with this theme, the Disaster Risk Management Centre coordinated an emergency exercise at Van Riebeeck Strand Primary School in Melkbosstrand today, Friday, 11 October 2024. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0032.JPG" alt="" style="width:949px;" /> </figure>The school is in the Precautionary Action Zone (PAZ) due to its proximity to the Koeberg Nuclear Power Plant and thus the exercise focused on protective actions such as sheltering, distribution of potassium iodine tablets, and evacuation. The aim of the exercise was to demonstrate, but also test the collaboration and crisis communication between the different role-players including the DRMC and other City departments, Eskom, the Western Cape Education Department and emergency services. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0074.JPG" alt="" style="width:802px;" /> </figure>‘Emergency exercises are part and parcel of our Disaster Risk Management Centre’s operations. Not only do these exercises help the authorities in clarifying plans and identifying gaps should a major incident occur, but it also helps communities, facilities and industry get to grips with their responsibilities. Disaster prevention and mitigation is a shared responsibility, and the more involved everyone is, the higher the likelihood of a better outcome in the event that something happens,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith. <figure class="subtopic-fullsize-img"> <img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/DSC_0077.JPG" alt="" style="width:802px;" /> </figure>End

2024-10-10T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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