Spatial plans and frameworks

Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

Normal

Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Informal trading

Informal trade is a very important part of Cape Town's economy and offers good employment opportunities for traders, as well as affordable goods and services to locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

Normal

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

Normal

City launches satellite clinic for youth in Belhar

The facility will further progress City Health’s continuous goal of providing a safe place for youth to receive healthcare.

<p>'This is such a positive step forward for our efforts to provide youth-centric services in a safe environment designed specifically for our young people. City Health has made huge strides in acknowledging and working to meet the health needs of our youth, as we have seen this dedicated service take hold in all of our facilities. Over time, we hope to add dedicated spaces for youth health in every area, to encourage more young people to seek help and guidance on health issues affecting them. An important part of self-care is knowing your health status, and making informed decisions, so I want to urge our youth to fully exploit these opportunities and spaces that have been established for them,' said Mayoral Committee Member for Community Services and Health, Councillor Patricia Van der Ross.<br></p><p><span></span></p><figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/image_6487323.JPG" alt="" style="width:824px;" /></figure>City Health piloted youth clinics in Site B and Site C in Khayelitsha in the early 2000s in response to young people's reluctance to visit clinics where they might run into relatives or community members.<p></p><p>Another motivating factor was the concern that they would miss out on services due to competing priorities such as school or work.</p><p>The City received ongoing support for many years from Medicines Sans Frontiers (MSF). Current partners at these facilities are the Anova APACE project and New Love Life Trust. </p><p>Among the services offered to youth, aged 12 – 24, are:</p><ul><li>Family planning, </li><li>STI assessment and treatment, </li><li>Pre-Exposure Prophylaxis (PrEP) </li><li>Post –Exposure Prophylaxis (PEP)</li><li>General HIV Care, </li><li>TB screening and treatment, </li><li>Management of minor ailments, </li><li>Basic Antenatal Care services (until 36 weeks of pregnancy), </li><li>Outreaches to schools</li></ul><p></p><p>Today, City Health offers dedicated youth hours at all of its clinics, where these services are available to clients.</p><p>These youth clinics allow younger clients to receive dedicated and focused healthcare. </p><p><span><figure class="subtopic-fullsize-img"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/image_6487325.JPG" alt="" style="width:908px;" /></figure></span>Each Sub-district also has a Youth Health Champion tasked with developing plans to better understand the challenges affecting youth healthcare, improve compassion and to encourage non-judgmental attitudes from staff towards young people.</p><p>The satellite Youth Clinic in Belhar will further progress City Health's continuous goal of providing a safe place for youth to receive healthcare.</p><p>For now, the clinic will operate between 14:00 and 16:00 on Fridays, with a view to expanding its services over time.<br></p><p>'The idea was to get youth into the clinic, but also to provide a safe space where they can do homework and connect with each other. The vision is to have this clinic be a transversal hub for the St. Vincent community. With time, we want to involve other City departments like Recreation and Parks and the Library Service and turn this space into a fully-fledged youth centre. We encourage our community at large to utilise the space and help us turn it into a model of what can be, for other areas,' said Ward Councillor, Alderman Willie Jaftha.<br></p>

2023-06-10T22:00:00Z

When it rains it pours: How to report stormwater flooding

Residents to report stormwater flooding

<p>The flooding and ponding of our roads, public open spaces, and even homes during periods of wet weather is a headache that all residents wish to have resolved in as short a time as possible. For that reason, it is important that residents are correctly informed as to how to log instances of flooding caused by blockages in our stormwater system, and not confuse this with flooding caused by bursts in our municipal, or drinking water supply pipes.</p><p>If we are experiencing, or have recently experienced rainfall, and a roadway has become flooded with water, the cause is most likely to be the stormwater drainage system being compromised in some way. In cases of extremely intense rainfall, the stormwater systems and/or canals may not have the necessary capacity to drain away the amount of rainwater that has fallen. </p><p>More commonly, however, the cause is blockages in the system created by illegal dumping. While the Urban Mobility Directorate’s Roads and Infrastructure Management teams have been hard at work clearing wind-blown and illegally dumped materials from our stormwater systems, we also rely on residents to alert us to road infrastructure problems when they see them.<br></p><div>•<span style="white-space:pre;"> </span>The most efficient way to log complaints about road infrastructure is by calling the Transport Information Centre (TIC) on 0800 65 64 63.</div><div><br></div><div>•<span style="white-space:pre;"> </span>Complaints can also be logged by email to transport.info@capetown.gov.za </div><div><br></div><div>•<span style="white-space:pre;"> </span>To report emergencies please dial 021 480 7700 from a cell phone or 107 from a landline.</div><div><br></div><div>A tracking reference number will be provided, and the request will be redirected to the appropriate department for action.</div><div><br></div><div>‘Road Infrastructure Management teams have been hard at work with pre-emptive stormwater clearing as part of the winter preparation programs in all districts across the metro. Communities must, however, be reminded of the importance of playing their part in preventing dumping and littering into our critical infrastructure. Stormwater systems are designed for exactly that, stormwater. Blockages caused by litter, refuse, building material and other inappropriate materials will cause flooding and untold misery for those affected by flooding</div><div><br></div><div>‘Dumping materials into the stormwater system and canals is illegal and residents are encouraged to report any incidents they witness,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas.</div><div><br></div><div>End<br><br></div>

2023-06-09T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

<p>Each week, we share a new video giving you a snapshot of what we are up to in your community.</p><div class="responsive-media"> <iframe width="560" height="315" src="https://www.youtube.com/embed/kUT_VFzySqM" title="YouTube video player" frameborder="0"></iframe><br></div> <br> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/EPWP%20recruits%20trained%20to%20improve%20youth%20literacy%20and%20life%20skills"> <img class="responsive" alt="EPWP recruits trained to improve youth literacy and life skills" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cti60-9-Jun-2023-EPWP.jpg" /></a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/EPWP%20recruits%20trained%20to%20improve%20youth%20literacy%20and%20life%20skills"> <strong>EPWP recruits trained to improve youth literacy and life skills</strong></a> <br>As part of the City of Cape Town's efforts to empower recruits and give them a platform to reach greater heights, the Expanded Public Works Programme (EPWP) has recruited 44 beneficiaries to be trained to provide literacy tuition, life skills training and support to young children in disadvantaged communities. <br><br> </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Future%20water%20security%20depends%20on%20sources%20other%20than%20rain"> <img class="responsive" alt="Future water security depends on sources other than rain" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cti60-9-Jun-2023-Dam.jpg" /></a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Future%20water%20security%20depends%20on%20sources%20other%20than%20rain"> <strong>Future water security depends on sources other than rain</strong></a> <br>The 10th Edition of Cape Town’s Water Outlook is now available on the City’s website for download. Published annually, its objective is to make information about the City’s water supply readily available to the public. In the last hydrological year, average rainfall was recorded as well as below average, resulting in dams not filling up. Dams were 19% lower than the year before, raising concerns that drought conditions viewed in the long-term, may be persisting. <br><br> </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Vote%20on%20name%20for%20Cape%20Town%27s%20new%20anti-litter%20mascot"> <img class="responsive" alt="Vote on name for Cape Town’s new anti-litter mascot" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/Cti60-9-Jun-2023-Dustbin.jpg" /></a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/Vote%20on%20name%20for%20Cape%20Town%27s%20new%20anti-litter%20mascot"> <strong>Vote on name for Cape Town’s new anti-litter mascot</strong></a> <br>Cape Town Mayor Geordin Hill-Lewis is calling on residents to vote to name the City’s new anti-litter mascot. A shortlist of four names has been drawn up based on suggestions received from the public. <br><br> </div> <br> <br> <br>

2023-06-08T22:00:00Z

Animal matters is a shared responsibility

The City’s Animal Control Unit has seen a sharp increase in the impoundment of animals in this financial year

<p>Over a nine-month period between July 2022 and end March 2023, the Law Enforcement Animal Control Unit has impounded 1 926 animals, including dogs, cats and livestock compared to 554 during the corresponding period in the previous year.</p><p>Animals are impounded under various circumstances, including where they've been involved in an attack on another animal or person, if they are deemed to be stray animals, or are roaming in areas where they present a danger to themselves and others, like roadways. </p><p>'The statistics are absolutely staggering and place an immense burden on our Animal Control Unit, but also the animal welfare organisations where the animals are taken for safekeeping. If they are not claimed by their owners, or rehomed, euthanasia is the unfortunate last resort. This is not fair to our animal population, who deserve far better from us,' said Chairperson of the City's Portfolio Committee on Safety and Security, Councillor Mzwakhe Nqavashe.</p><p><strong>PUBLIC RESPONSIBILITY</strong></p><p>In terms of the City's Animal Keeping By-law, there is a limitation on the number of dogs or cats that can be kept, depending on the type and size of the property. </p><ul><li>Flat/apartment duplex: two dogs and four cats</li><li>House (less than 600 sq m erf): three dogs and four cats</li><li>Houses larger than 600 sq m erf: four dogs and four cats</li><li>Agricultural property: six dogs and six cats</li></ul><p>The By-law also requires that pets be registered with the City, as well as mandatory sterilisation by the age of six months, unless an exemption is granted in terms of the by-law.</p><p>'The registration of pets is completely free, and can be done via our online portal. By registering your pets, it helps us set a benchmark for Cape Town's pet population, which in turn helps determine the scale of interventions and budget required for animal matters. We are also looking to expand the scope of the registration portal to include sterilisation exemption applications and applications to keep additional animals,' added Councillor Nqavashe.</p><p>To date, 134 679 pets have been registered – 100 522 dogs and 34 157 cats.</p><p>The public is encouraged to get online via PC, tablet or their cellphone and register their pets at <a href="https://www.capetown.gov.za/City-Connect/Register/Pets-and-animals/Register-your-pet" target="_blank">https://www.capetown.gov.za/City-Connect/Register/Pets-and-animals/Register-your-pet</a></p><p>Until further notice, applications for sterilisation exemptions can be directed to <a href="mailto:Llewellyn.Grove@capetown.gov.za" target="_blank">Llewellyn.Grove@capetown.gov.za</a></p><p> <br></p><p><strong>End</strong></p><p><br></p>

2023-06-08T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

Normal

Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

Normal

Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

Normal

Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

Normal

Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

Normal

City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

Normal

Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

Normal

District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

Normal

The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

Normal

Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

Normal

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

Normal

Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

Normal

Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

Normal

Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

Normal

The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

Normal

Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

Normal

Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

Normal

Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

Normal

Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

Normal

Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

Normal

Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

Normal

Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="https://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

Normal

Submit your water meter readings online

You can submit your water meter reading online through e-Services.

Normal

Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

Normal

Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="https://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

Normal