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08 July 2026
The City's bursary applications are set to open in August/September 2026
03 June 2026
The City's digital channels continue to play an increasingly important role in customer service delivery
30 March 2026
Cape Town football fans have a big one to look forward to. Bafana Bafana face Panama in an international friendly at DHL Stadium
12 December 2025
We look forward to hosting this market each year
18 August 2025
This project was conceptualised and implemented by women to create new opportunities for women in trades historically dominated by men.
27 June 2025
This year’s increased winter rain has led to flooding, sewer overflows, blockages and an increased number of service requests from residents.
14 May 2025
The City of Cape Town’s Corporate Services directorate hosted its inaugural Citizen Interface Reward and Recognition Event
23 April 2025
This year’s Water Star Rating Awards took place at the Old Mutual Head Office in Pinelands on Thursday, 10 April 2025.
05 February 2025
The City of Cape Town’s Human Settlements Housing Queue has gone live as part of the City’s One Contact Centre for Non-Emergencies (OCCNE) programme.
18 September 2024
All sectional title owners are responsible for their own rates and taxes, which is billed directly to owners by the City
01 August 2024
The City of Cape Town is pleased to announce its continued excellence in logging an impressive volume of service requests from our residents
12 July 2024
Assessments by the Disaster Risk Management Centre and Human Settlements Department to date indicate that just over 33 000 households have been affected across the metropole
28 June 2024
The City of Cape Town’s 24-hour Customer Relations call centre has extended its WhatsApp channel to include electricity related faults and service requests.
23 May 2024
The Disaster Management Advisory Forum meets quarterly, to discuss, assess, and plan for potential risks to public safety.
12 October 2023
The City’s Ombudsman’s office plays an instrumental role in ensuring complaints from members of the public against the City are resolved.
04 September 2023
Research indicates that women are more likely to engage in activities in industries that enhance job creation, meaning that women's entrepreneurship is critical to boosting the country's economy.
25 July 2023
The City’s Office of the Ombudsman will launch a new office at the Stocks and Stocks Building, Ntlakohlaza Road, Khayelitsha, on Tuesday, 1 August 2023
13 June 2023
The City’s Customer Office load-shedding readiness roll out plan is on track with 22 Customer Offices installed with back-up power supply during Eskom’s load-shedding
01 June 2023
The City of Cape Town would like to advise residents who make use of its online services that a scheduled power outage for its data centres has been planned for this weekend
02 April 2023
The City of Cape Town’s Health Department has received nearly 200 generator noise complaints over a 12-month period.
22 February 2023
This project was initiated to address the dual challenges of poverty and illegal dumping that are both prevalent in the area
The City of Cape Town is busy installing generators and inverter systems at City facilities where the public has direct interaction with officials
02 November 2022
The City is continuing its indigent benefits and rates relief campaign drive throughout the metro, with the next stops in Lansdowne tomorrow, 3 November 2022, and in Lotus River next week on 10 November 2022
12 October 2022
The City of Cape Town is pleased to announce that Artscape Theatre patrons can once again park at the Civic Centre after hours on weekdays and on weekends
05 October 2022
Cape Town residents are encouraged to reach out to the City of Cape Town’s independent Ombudsman’s Office on Wednesdays throughout the month of October 2022 at the Cape Town Civic Centre.
21 September 2022
Mobile Office in collaboration with the Basket of Services to be deployed at Scottsdene.
13 September 2022
On Thursday, 15 September 2022, the City’s Mobile Office will be deployed at the Leonsdale Civic Centre, 12th Avenue in Leonsdale
12 August 2022
Pearl Noluthando Nognqongqo's Women's Month profile.
04 August 2022
CapeBPO is the City of Cape Town and the Western Cape's strategic business partner responsible for the growth and development of the BPO industry in Cape Town.
03 August 2022
The City of Cape Town wants to encourage residents who are reporting service requests to the City’s Contact Centre to please participate in the Post-Call Survey
07 July 2022
The City apologises for the inconvenience while important and unavoidable system upgrades are implemented during this time
29 June 2022
The City of Cape Town’s Ombudsman Office will from July 2022 have a permanent presence at four City municipal office
21 June 2022
The new Customer Relations WhatsApp channel is now available on 060 018 1505
15 March 2022
The City of Cape Town’s Ombudsman Office invited members of the public to pop by its exhibition at the Cape Town Civic Centre between 09:00 and 12:00 today
08 February 2022
The City’s Customer Care Centre can be reached 24/7 on 0860 103 089
01 February 2022
The City of Cape Town’s Corporate Services Directorate wants to warn residents and jobseekers of fraudsters and scammers that pry on unsuspecting and desperate people about fake opportunities with the City.
17 December 2021
The operating hours of the City’s Corporate Contact Centre for accounts and general enquiries have been revised to 07:00 to 17:30, Mondays to Fridays, as from today, 15 December 2021, until Wednesday, 5 January 2022.
15 December 2021
Calls related to water service faults, and any other urgent service related enquiries will remain available as per normal – that is, 24/7 over the festive season.
30 November 2021
As the new political head of this directorate, I will be prioritising areas for improvement and excellence to make sure we meet and exceed the very high service delivery standards of residents and the business community
28 October 2021
Technicians are currently busy working on resolving the issue, which is affecting all of the City’s customer-related phone channels for fault reporting
14 October 2021
Today, 14 October 2021, on International Ombudsman’s Day, the City of Cape Town’s independent Ombudsman Office took to engaging with City customers at the Cape Town Civic Centre to drive awareness of the services that the Ombud offers and to ensure that the City is kept on its toes.
31 August 2021
Bilqees Essop' Women Month story.
12 August 2021
Business Hub impact.
15 March 2021
The City of Cape Town’s Ombudsman Office has launched an SMS service to make it easier for residents to seek assistance and to keep the City on its toes.
07 January 2021
Only lodge a complaint with the Ombudsman if the department to which you have submitted a complaint has not responded sufficiently
18 December 2020
If a member of the public has lodged an enquiry with a City line department and an insufficient response has been received, the Office of the City Ombudsman
05 November 2020
With the commencement of the hard lockdown on 27 March 2020, the City of Cape Town had to change its way of working almost overnight.
12 April 2020
While the response for assistance for vulnerable groups has been commendable, the lockdown extension also means an increased need among the city’s most vulnerable residents.
07 January 2020
Statement by the City's Mayoral Committee member for Safety and Security, Alderman JP Smith
7 August - 11 September 2026, Vasco Estate (Goodwood)
The Recreation and Parks Department is responsible for 201 Civic Centres, including Community Halls, Centres, Recreation Hubs and Multi-purpose centres around the metro.
The City of Cape Town today signed a Memorandum of Understanding with the Local Government Sector Education and Training Authority (LGSETA), establishing a multi-year strategic partnership to expand skills development
See all tenders received by the City of Cape Town.
The Killarney Drop-off facility accepts clean, garage or garden waste, recyclables and ru...
3 August - 4 September 2026
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