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105 Media items

    City’s eServices offline on 1 May 2026

    City’s eServices offline on 1 May 2026

    28 April 2026

    The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable from midnight on Friday, 1 May 2026 to 07:00 on Saturday, 2 May 2026

    Some City services offline for system maintenance

    Some City services offline for system maintenance

    14 April 2026

    The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance.

    Mayor Hill-Lewis speech: Tabling of 2026-27: City of Hope Budget

    Mayor Hill-Lewis speech: Tabling of 2026-27: City of Hope Budget

    31 March 2026

    Mayor Hill-Lewis City of Hope Budget Speech

    City honours its DRM Volunteers

    City honours its DRM Volunteers

    02 December 2025

    Cape Town has more than 550 registered Disaster Risk Management volunteers

    Get relief – Apply for the City’s R2,2 bn debt write-off programme; R5,1 bn indigent, elder support

    Get relief – Apply for the City’s R2,2 bn debt write-off programme; R5,1 bn indigent, elder support

    25 August 2025

    ​The City is helping residents with their municipal debt and encourages customers to make use of the support available to lighten the load.

    City avails R5,1 bn to help qualifying residents with rates and service costs

    City avails R5,1 bn to help qualifying residents with rates and service costs

    20 August 2025

    ​The City has availed more than R5,1 bn in rates and service assistance to qualifying residents.

    Prepaid electricity: Tips to save and myths busted

    Prepaid electricity: Tips to save and myths busted

    13 August 2025

    We are committed to assisting prepaid electricity customers take control of their electricity usage

    Here's how you can qualify for the City's debt write-off initiative

    Here's how you can qualify for the City's debt write-off initiative

    03 August 2025

    ​The City has various incentives and initiatives available to residents as part of its new 2025/26 budget.

    Here's how you can qualify for the City's debt write-off initiative

    Here's how you can qualify for the City's debt write-off initiative

    17 July 2025

    City Council approved the debt write-off of approximately R2,2 billion in old debt for qualifying beneficiaries.

    Cape Town adopts Invested in Hope Budget, R40bn record infrastructure plan

    Cape Town adopts Invested in Hope Budget, R40bn record infrastructure plan

    26 June 2025

    The City’s Invested in Hope Budget for 2025/26

    Cape Town receives upgrade from Moody’s ratings

    Cape Town receives upgrade from Moody’s ratings

    02 May 2025

    Mayor Geordin Hill-Lewis has welcomed the City’s credit rating upgrade announced by ratings agency Moody’s Investor Services on 2 May.

    City condemns intimidation of water debt management staff

    City condemns intimidation of water debt management staff

    24 November 2024

    The City of Cape Town strongly condemns recent incidents of intimidation, directed at staff while they are executing their duties.

    City’s free basic energy, lifeline assistance improving lives

    City’s free basic energy, lifeline assistance improving lives

    14 August 2024

    With more than 30% of its households receiving free basic electricity and lifeline support, the City of Cape Town stands out by caring for communities with a comprehensive social relief package

    Cape Town gets Moody’s Credit Rating Upgrade

    Cape Town gets Moody’s Credit Rating Upgrade

    01 July 2024

    The agency noted that good governance is enabling the City to fund major infrastructure investments due to the metro's healthy revenue collection rate keeping debt levels relatively low.

    Let’s pay our way: Rental payments boost safety, dignity in public housing

    Let’s pay our way: Rental payments boost safety, dignity in public housing

    19 May 2024

    The City is dependent on rental income to create safer and more dignified public housing spaces.

    Pensioners encouraged to apply for City support

    Pensioners encouraged to apply for City support

    10 March 2024

    ​All pensioners, 60 years and older, are encouraged to apply for the City’s financial support.

    City reminds pensioners to apply for pensioner support

    City reminds pensioners to apply for pensioner support

    29 November 2023

    Our teams have been assisting many residents in all areas of the city with their pensioner support applications over recent months

    Pensioner support available – approach the City for help

    Pensioner support available – approach the City for help

    23 November 2023

    The City is here to help and urges all qualifying pensioners to take advantage of the available support the City has to offer.

    Pensioner support application deadline extended to 30 November

    Pensioner support application deadline extended to 30 November

    14 November 2023

    ​All pensioners, 60 years and older, are encouraged to apply for financial support before the end of this month.

    City Indigent Support Drive heading to your area

    City Indigent Support Drive heading to your area

    03 October 2023

    ​The City’s Indigent Support Drive continues this week in areas across the metro

    City Indigent Support Drive heads to Bellville South and other areas

    City Indigent Support Drive heads to Bellville South and other areas

    20 September 2023

    The City is assisting households with an income of R7 500 or less per month.

    City launches Indigent Support campaign – we can all do with a little help

    City launches Indigent Support campaign – we can all do with a little help

    17 September 2023

    The City is launching its Indigent Support campaign this month. Our team of experts will be in communities to offer assistance and help residents to complete their applications.

    Response to Memorandum dated 28 August 2023

    Response to Memorandum dated 28 August 2023

    02 September 2023

    Response to Memorandum dated 28 August 2023

    Help for pensioners – application deadline extended to 30 November

    Help for pensioners – application deadline extended to 30 November

    29 August 2023

    ​The City is extending its pensioner support application deadline from 31 August to 30 November 2023.

    Help is available for pensioners – reach out to us

    Help is available for pensioners – reach out to us

    03 August 2023

    We urge all pensioners 60 years and older and people who receive social grants, or a pension amounting to no more than R22 000 income per month, to approach the City for assistance.

    City rates and services relief available

    City rates and services relief available

    25 July 2023

    We have expanded the qualifying threshold for pensioners and social grant recipients to enable additional residents to benefit from the Lifeline tariff and rates rebates

    Applications open for rates and services relief

    Applications open for rates and services relief

    14 July 2023

    With the start of the new municipal financial year, applications are now open for rates and services relief.

    Cape Town offering unprecedented relief for households as Eskom tariff hike commences

    Cape Town offering unprecedented relief for households as Eskom tariff hike commences

    05 July 2023

    ​As Eskom’s tariff hike enters the municipal billing cycle from July, the City of Cape Town is offering unprecedented social relief measures for households in 2023/24.

    City reminds residents to make payment arrangements, apply for support

    City reminds residents to make payment arrangements, apply for support

    20 June 2023

    Help is available for all municipal account holders, including relief for City tenants, indigent relief and assistance in the form of no-interest payment arrangements

    How to apply for indigent support

    How to apply for indigent support

    15 June 2023

    'Help is available and our staff at the various customer offices in the metro are able to assist residents with more information as well as the quick and easy application process

    A Budget that builds hope for all

    A Budget that builds hope for all

    31 May 2023

    Budget Vote Speech

    Cape Town passes the ‘Building Hope’ Budget

    Cape Town passes the ‘Building Hope’ Budget

    31 May 2023

    City Council has passed Cape Town’s ‘Building Hope’ Budget for 2023/24 today, 31 May 2023.

    General Valuation Roll 2022 live in February

    General Valuation Roll 2022 live in February

    26 January 2023

    Property valuations are determined by professional registered valuers based on the market value of properties at a certain date. For GV2022, the valuation date is 1 July 2022.

    Help is available - R4,7bn assistance campaign boosts help to hundreds of qualifying residents

    Help is available - R4,7bn assistance campaign boosts help to hundreds of qualifying residents

    07 December 2022

    The indigent benefits and rates relief campaign drive will continue in the New Year

    Atlantis next stop for City’s R4,7bn assistance campaign

    Atlantis next stop for City’s R4,7bn assistance campaign

    30 November 2022

    ​The City’s indigent benefits and rates relief campaign drive will be in Avondale, Atlantis

    City’s R4,7bn assistance campaign visits Khayelitsha

    City’s R4,7bn assistance campaign visits Khayelitsha

    23 November 2022

    ​The City will be at the Solomon Mahlangu Community Hall in Khayelitsha tomorrow, 24 November 2022

    Salt River next stop on City’s R4,7bn assistance campaign

    Salt River next stop on City’s R4,7bn assistance campaign

    16 November 2022

    The City is continuing its indigent benefits and rates relief campaign drive across the metro, with the next stops in Salt River tomorrow, 17 November 2022.

    City’s R4,7bn assistance campaign making its way to Lotus River

    City’s R4,7bn assistance campaign making its way to Lotus River

    02 November 2022

    ​The City is continuing its indigent benefits and rates relief campaign drive throughout the metro, with the next stops in Lansdowne tomorrow, 3 November 2022, and in Lotus River next week on 10 November 2022

    City’s R4,7bn assistance campaign on the way to Lansdowne

    City’s R4,7bn assistance campaign on the way to Lansdowne

    26 October 2022

    ​The City is rolling out its indigent benefits and rates relief campaign drive throughout the metro

    City’s R4,7bn assistance campaign coming to Langa

    City’s R4,7bn assistance campaign coming to Langa

    24 October 2022

    ​The City’s indigent benefits and rates relief campaign drive will be in Langa this week on Thursday, 27 October 2022

    Help is available - City urges residents to apply for R4,7bn assistance

    Help is available - City urges residents to apply for R4,7bn assistance

    17 October 2022

    Help is available and residents are encouraged to attend an upcoming event in their area to see if they are eligible for assistance.

    City maintains strong payment ratio

    City maintains strong payment ratio

    12 October 2022

    ​The City’s strong annual payment ratio of more than 97% shows that most residents continue to pay their accounts.

    Qualifying residents encouraged to apply for R4,7bn assistance

    Qualifying residents encouraged to apply for R4,7bn assistance

    07 October 2022

    Residents are encouraged to find an upcoming event happening near them or visit their nearest municipal walk-in centre and complete an application form to see if they are eligible for the available benefits

    R4,7bn assistance available, residents encouraged to visit events

    R4,7bn assistance available, residents encouraged to visit events

    27 September 2022

    The cost of the City's social package for the 2022/23 financial year amounts to R4,7 billion, and includes R2,3 billion for indigent relief and R1,45 billion for rates relief.

    R4,7bn assistance available, residents encouraged to visit events

    R4,7bn assistance available, residents encouraged to visit events

    22 September 2022

    The cost of the City's social package for the 2022/23 financial year amounts to R4,7 billion, and includes R2,3 billion for indigent relief and R1,45 billion for rates relief.

    R4,7bn assistance available, qualifying residents encouraged to apply

    R4,7bn assistance available, qualifying residents encouraged to apply

    15 September 2022

    ​The City offers a comprehensive package of social assistance. We encourage residents to make use of the financial support which is available to qualifying beneficiaries

    City encourages residents to apply for R4,7bn social relief

    City encourages residents to apply for R4,7bn social relief

    08 September 2022

    The cost of the City's social package for the 2022/23 financial year amounts to R4,7 billion, and includes R2,3 billion for indigent relief and R1,45 billion for rates relief.

    City’s financial results show resilience despite challenges

    City’s financial results show resilience despite challenges

    31 August 2022

    The City's performance has shown an overall improvement, despite an approved budgeted deficit.

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