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53 Media items

    Cape Town switches on first smart water meter

    Cape Town switches on first smart water meter

    29 April 2026

    The City has allocated approximately R1,1 billion to the first phase of the programme

    City’s eServices offline on 1 May 2026

    City’s eServices offline on 1 May 2026

    28 April 2026

    The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable from midnight on Friday, 1 May 2026 to 07:00 on Saturday, 2 May 2026

    City’s Mobile Office provides services from Bloekombos ward office

    City’s Mobile Office provides services from Bloekombos ward office

    24 April 2026

    The City of Cape Town’s Mobile Office will once again be on the move to provide residents with convenient access to essential municipal services

    Some City services offline for system maintenance

    Some City services offline for system maintenance

    14 April 2026

    The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance.

    Water experts explore Cape Town’s smart water and off-grid sanitation solutions

    Water experts explore Cape Town’s smart water and off-grid sanitation solutions

    29 March 2026

    Cape Town’s approach to smart water management and innovative sanitation solutions took international spotlight this week.

    First advanced water meter installations kick off third week of April

    First advanced water meter installations kick off third week of April

    25 March 2026

    The City’s Advanced Metering Infrastructure (AMI) programme officially launches in April, following the appointment of a contractor to replace about 83 000 mechanical water meters with smart, modern metering technology

    Cape Town’s water resilience measures draws interest from Malaysia

    Cape Town’s water resilience measures draws interest from Malaysia

    13 February 2026

    The City’s Water and Sanitation Directorate recently hosted a delegation from the Penang Water Supply Corporation (PWSC).

    Mayor tables R114m N2 Edge safety project

    Mayor tables R114m N2 Edge safety project

    29 January 2026

    ​Cape Town Mayor Geordin Hill-Lewis says the City has allocated R114m in its adjustment budget for the N2 Edge safety project

    City’s e-Services offline from 24 to 29 December 2025

    City’s e-Services offline from 24 to 29 December 2025

    10 December 2025

    ​The City of Cape Town would like to inform residents and the public that the City’s e-Services portal will be unavailable from 12:00 on Wednesday, 24 December 2025 to 06:30 on Monday, 29 December 2025

    Receive emailed accounts: City customers urged to submit account number, cell phone number and email address

    Receive emailed accounts: City customers urged to submit account number, cell phone number and email address

    01 September 2025

    From 31 December 2025, the City will only send emailed accounts and it will no longer send bills via the postal service

    Water and Sanitation spends 94,1% of its capital budget

    Water and Sanitation spends 94,1% of its capital budget

    18 August 2025

    The City of Cape Town's Water and Sanitation Directorate has delivered outstanding results for the 2024/2025 financial year

    Deputy Mayor champions City Improvement Districts at Western Cape Property Developers Forum

    Deputy Mayor champions City Improvement Districts at Western Cape Property Developers Forum

    05 June 2025

    Cape Town currently boasts more than 50 active City Improvement Districts

    Payments essential for City services, thank you

    Payments essential for City services, thank you

    16 January 2025

    ​The City thanks residents who have already paid their municipal accounts this month.

    Remember to pay your municipal accounts this holiday season

    Remember to pay your municipal accounts this holiday season

    12 November 2024

    We urge our customers to please set aside money for their municipal accounts as without this income, we cannot provide services. The income we get from rates and tariffs pays for service delivery

    Use the City’s online options this busy holiday season

    Use the City’s online options this busy holiday season

    31 October 2024

    We remind residents to keep the busy holiday season in mind when visiting a City interaction centre during the next few months

    Ditch estimated water bills – log your meter readings with the City

    Ditch estimated water bills – log your meter readings with the City

    21 October 2024

    ​Residents are reminded that they are able to submit their monthly water meter readings to the City of Cape Town

    Sectional title property owners reminded to make sure municipal rates, services are paid

    Sectional title property owners reminded to make sure municipal rates, services are paid

    18 September 2024

    All sectional title owners are responsible for their own rates and taxes, which is billed directly to owners by the City

    Caught in the Act: City’s MTU busts suspected meter fraudster

    Caught in the Act: City’s MTU busts suspected meter fraudster

    21 August 2024

    The City of Cape Town’s Metal Theft Unit has apprehended a person in connection with the tampering of the City's electricity metering infrastructure.

    Your payments keep City services going

    Your payments keep City services going

    31 January 2024

    ​City customers are reminded and encouraged to pay their municipal accounts this month.

    City partners with SWAN Forum to host first international smart water metering workshop in February

    City partners with SWAN Forum to host first international smart water metering workshop in February

    09 January 2024

    The City looks forward to welcoming members of the Smart Water Network Forum, and other international utilities, for a specialised workshop about advanced water metering infrastructure.

    City of Cape Town Blue Drop performance flourishes at 98%

    City of Cape Town Blue Drop performance flourishes at 98%

    12 December 2023

    ​The City of Cape Town successfully maintained its Blue Drop status, achieving second place nationally, for the best-performing water services institution

    Scan, click, pay — City payment done!

    Scan, click, pay — City payment done!

    12 December 2023

    ​City customers can make use of easy and convenient online options, including scanning QR codes on their municipal invoices, to pay their accounts.

    City’s e-Services and SAP system will be offline for maintenance over the weekend

    City’s e-Services and SAP system will be offline for maintenance over the weekend

    27 November 2023

    The maintenance is required and is being done over the weekend to limit the impact on customers as much as possible.

    QR codes on City invoices, payments easier than ever

    QR codes on City invoices, payments easier than ever

    27 October 2023

    The integration of the QR code on account holders' municipal invoices transforms payment methods, providing benefits for both the City and its residents.

    City online services unavailable this weekend

    City online services unavailable this weekend

    01 June 2023

    The City of Cape Town would like to advise residents who make use of its online services that a scheduled power outage for its data centres has been planned for this weekend

    Budgeting to make Cape Town the easiest place to do business

    Budgeting to make Cape Town the easiest place to do business

    02 April 2023

    The City’s draft 2023/24 budget builds on our work thus far in making Cape Town the easiest and best place to do business.

    A Budget for Building Hope

    A Budget for Building Hope

    29 March 2023

    It is about building the future we want for Cape Town. Building a City of Hope for All.

    ‘Hit the stupid rule button’, Mayor encourages City staff in red-tape cutting bid

    ‘Hit the stupid rule button’, Mayor encourages City staff in red-tape cutting bid

    03 February 2023

    ​The City of Cape Town has introduced a stupid rule button for staff which aims to promote an ease of doing business mindset amongst staf

    Cash for power: Cape Town gets Treasury exemption to pay businesses and residents directly

    Cash for power: Cape Town gets Treasury exemption to pay businesses and residents directly

    24 January 2023

    ​Cape Town Mayor Geordin Hill-Lewis has announced the City can now pay cash for power fed into the local electricity grid.

    ‘Watt’ great news- Bellville WWTP is South Africa’s first municipal wastewater treatment plant to achieve global energy management standard

    ‘Watt’ great news- Bellville WWTP is South Africa’s first municipal wastewater treatment plant to achieve global energy management standard

    10 November 2022

    ​Today Thursday 10 November, on World Quality Day, the City’s Bellville Wastewater Treatment Plant (WWTP) received ISO 50001 certification, which recognises this facility for its leading efforts in energy efficiency.

    City launches digital internships

    City launches digital internships

    28 September 2022

    These are paid internships and are limited to the institutions in the Western Cape, however, graduates from other universities outside the province will be considered if they reside in Cape Town

    New third party payment channels for City’s traffic fine, by-law contravention notices

    New third party payment channels for City’s traffic fine, by-law contravention notices

    29 June 2022

    The City of Cape Town’s contracts with its current third party service providers of payment channels for traffic fine and by-law contravention notices will end on 30 June 2022.

    e-Services unavailable on Tuesday evening, 14 June 2022

    e-Services unavailable on Tuesday evening, 14 June 2022

    14 June 2022

    The City’s e-Services functionality will be unavailable between 18:00 and 20:00 on Tuesday, 14 June 2022 due to necessary maintenance.

    City avails R3,75bn in rates and tariffs help in new financial year

    City avails R3,75bn in rates and tariffs help in new financial year

    01 June 2022

    It takes a well-run city to manage debt sustainably and ensure that the City remains healthy enough to deliver on its core mandate

    Doing more to increase energy security: City launches pilot electricity wheeling project

    Doing more to increase energy security: City launches pilot electricity wheeling project

    12 May 2022

    The City of Cape Town is excited to launch its first electricity wheeling pilot research project

    Logging your own water meter readings is a click or call away

    Logging your own water meter readings is a click or call away

    28 April 2022

    More than 673 000 meters are recording an amount of water being used at properties across the City

    Solid growth in paperless billing as City customers make the switch from paper to email, eServices

    Solid growth in paperless billing as City customers make the switch from paper to email, eServices

    09 March 2022

    Since June 2020, shortly after the start of the Covid-19 pandemic and lockdowns, eBilling (accounts via email) has grown by about 16%

    Reminder to residents that draft water services and waste management sector plans are open for comment

    Reminder to residents that draft water services and waste management sector plans are open for comment

    12 November 2021

    ​The City of Cape Town is encouraging the public to comment on the draft Water Services Development Plan 2022 – 2027 and the Integrated Waste Management Plan 2022 – 2027 which sets out how it intends to achieve its objectives over the next five years.

    Have your say on draft water services and waste management sector plans

    Have your say on draft water services and waste management sector plans

    28 October 2021

    ​The City of Cape Town is encouraging the public to comment on the draft Water Services Development Plan 2022 – 2027 and the Integrated Waste Management Plan 2022 – 2027

    City reaches out to residents to apply for R3,4bn indigent relief

    City reaches out to residents to apply for R3,4bn indigent relief

    02 September 2021

    The City this week launched an Indigent Grant Campaign Drive which will be going to different areas across the city, to inform residents about the indigent relief

    Getting to know your water meter to avoid bill shocks

    Getting to know your water meter to avoid bill shocks

    13 August 2021

    ​Did you know: More than 673 000 meters are recording the amount of water being used at properties across the city.

    City reminds struggling residents to make payment arrangements, take up relief

    City reminds struggling residents to make payment arrangements, take up relief

    28 July 2021

    The City has a 98,9% payment ratio, which indicates most ratepayers are able to pay their municipal accounts but those who cannot should please approach the City for assistance

    Public reminded to comment on the City’s proposed Water and Sanitation Policy

    Public reminded to comment on the City’s proposed Water and Sanitation Policy

    28 July 2021

    ​The City of Cape Town wants to remind residents and interested and affected parties to comment on the City’s first proposed Water and Sanitation Policy

    Have your say on City’s proposed Water and Sanitation Policy

    Have your say on City’s proposed Water and Sanitation Policy

    01 July 2021

    From today, Thursday 1 July, the public will have the opportunity to comment on the City of Cape Town’s first proposed Water and Sanitation Policy.

    City embraces POPIA

    City embraces POPIA

    01 July 2021

    The City’s Customer Relations Call Centre provides a customer relations service to Cape Town residents and small businesses

    City customers reminded to use online options, switch to eBilling

    City customers reminded to use online options, switch to eBilling

    14 January 2021

    Reminder to customers to switch to eBilling.

    More than 300 000 City customers now using eBilling

    More than 300 000 City customers now using eBilling

    15 December 2020

    Year-on-year there has been a 10% increase in customers opting for paperless invoicing

    Necessary system upgrade to City's e-Services today

    Necessary system upgrade to City's e-Services today

    13 November 2020

    SAP offline from 12:00 to 14:00 on Friday, 13 November 2020.

    Team Cape Town, let’s be water wise as our new chapter begins

    Team Cape Town, let’s be water wise as our new chapter begins

    01 November 2020

    For the first time in six years, thanks to a massive collective efforts from Team Cape Town, our city will be without drought-linked water restrictions.

    Necessary system upgrade to City's e-Services over the weekend

    Necessary system upgrade to City's e-Services over the weekend

    22 October 2020

    The City’s e-Services will not be available and it will effect online transactions and the submission of development applications.

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