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    City's Goodwood customer office permanently closed, other options available

    City's Goodwood customer office permanently closed, other options available

    28 May 2026

    Residents are encouraged to check the City’s website or call ahead before visiting the nearest office

    City cautions power users about WhatsApp payment scam

    City cautions power users about WhatsApp payment scam

    05 March 2026

    The City reminds customers that it would never approach a customer via WhatsApp about payments

    Council Speech 29 January 2026

    Council Speech 29 January 2026

    29 January 2026

    All work, no play

    Prepaid electricity: Tips to save and myths busted

    Prepaid electricity: Tips to save and myths busted

    13 August 2025

    We are committed to assisting prepaid electricity customers take control of their electricity usage

    City condemns intimidation of water debt management staff

    City condemns intimidation of water debt management staff

    24 November 2024

    The City of Cape Town strongly condemns recent incidents of intimidation, directed at staff while they are executing their duties.

    Threats against City electricity meter staff and contractors appear politically driven

    Threats against City electricity meter staff and contractors appear politically driven

    11 September 2024

    The City treats the emerging threats against City staff and contractors performing their official duties in these areas as unacceptable

    Building stronger communities: City's Ottery social housing project open day

    Building stronger communities: City's Ottery social housing project open day

    03 September 2024

    Social Housing has been shown to have numerous advantages for the surrounding area through the provision of clean and safe living spaces contributing to improved surveillance at a neighbourhood scale

    City provides smart parking solution to Artscape patrons and staff

    City provides smart parking solution to Artscape patrons and staff

    06 August 2024

    ​The City of Cape Town will now offer a parking solution to all Artscape Theatre patrons for the various shows on offer at the much loved Cape Town theatre.

    Easier than ever to switch to emailed accounts

    Easier than ever to switch to emailed accounts

    12 September 2023

    It is now easier than ever to make the switch from posted paper accounts to receiving your municipal account via email

    While the President dithers, we’ll get on with ending load-shedding in Cape Town

    While the President dithers, we’ll get on with ending load-shedding in Cape Town

    26 January 2023

    Council Speech by Cape Town Mayor, Geordin Hill-Lewis

    Speech to Council by Mayor Geordin Hill-Lewis

    Speech to Council by Mayor Geordin Hill-Lewis

    08 December 2022

    ​Speech to Council by Mayor Geordin Hill-Lewis

    Thousands can now own their Council rental flats

    Thousands can now own their Council rental flats

    27 October 2022

    Council Speech by Mayor Geordin Hill-Lewis

    More customers continue to make the billing switch to email, eServices

    More customers continue to make the billing switch to email, eServices

    30 September 2022

    Currently, more than 517 377 customers (half of the total number of billable customers) are accessing their monthly municipal accounts either via eBilling (accounts via email) or eServices.

    City’s financial results show resilience despite challenges

    City’s financial results show resilience despite challenges

    31 August 2022

    The City's performance has shown an overall improvement, despite an approved budgeted deficit.

    Help is available - apply for a debt write off before 30 June

    Help is available - apply for a debt write off before 30 June

    18 June 2022

    Help is available and the City encourages residents to make use of the debt write off incentive opportunity before the end of June 2022.

    City avails R3,75bn in rates and tariffs help in new financial year

    City avails R3,75bn in rates and tariffs help in new financial year

    01 June 2022

    It takes a well-run city to manage debt sustainably and ensure that the City remains healthy enough to deliver on its core mandate

    How to reduce household budget crunch, rising costs

    How to reduce household budget crunch, rising costs

    18 March 2022

    By making small changes, it’s possible to reduce household costs to absorb some of the price increases and reduce the budget crunch.

    Solid growth in paperless billing as City customers make the switch from paper to email, eServices

    Solid growth in paperless billing as City customers make the switch from paper to email, eServices

    09 March 2022

    Since June 2020, shortly after the start of the Covid-19 pandemic and lockdowns, eBilling (accounts via email) has grown by about 16%

    Driving licence card renewals backlog a national issue

    Driving licence card renewals backlog a national issue

    19 January 2022

    The machine used in the production of the cards broke down in late November, and is currently abroad for repairs.

    City tariffs at a level required to keep municipality healthy enough to deliver services

    City tariffs at a level required to keep municipality healthy enough to deliver services

    05 September 2021

    The City of Cape Town uses all income from tariffs for the provision of services

    City tariffs at a level required to keep municipality healthy enough to deliver services

    City tariffs at a level required to keep municipality healthy enough to deliver services

    03 September 2021

    The City of Cape Town uses all income from tariffs for the provision of services.

    Getting to know your water meter to avoid bill shocks

    Getting to know your water meter to avoid bill shocks

    13 August 2021

    ​Did you know: More than 673 000 meters are recording the amount of water being used at properties across the city.

    Electricity tariff myths busted and misinformation fact checker

    Electricity tariff myths busted and misinformation fact checker

    03 August 2021

    The City of Cape Town would like to correct some of the misinformation about its electricity tariffs that are being driven by some groups.

    One week left to comment on proposal: revised approach to domestic water metering

    One week left to comment on proposal: revised approach to domestic water metering

    26 April 2021

    The Water and Sanitation Department is proposing that, from July 2021, the City no longer installs new water management device meters

    Have your say on proposal: revised approach to domestic water metering

    Have your say on proposal: revised approach to domestic water metering

    18 April 2021

    The Water and Sanitation Department is proposing that, from July 2021, the City no longer installs new water management device meters (WMDs), and that WMDs currently in service be replaced by the conventional meters with the latest metering technology

    ‘Talk to us if you need help’

    ‘Talk to us if you need help’

    05 March 2021

    ​The City of Cape Town has a comprehensive indigent policy and also a rebate system for pensioners

    City licensed more than 1,3 million vehicles in less than six months

    City licensed more than 1,3 million vehicles in less than six months

    21 February 2021

    The City of Cape Town managed to license and register the more than 1,3 million registered vehicles in Cape Town in only six months

    City customers reminded to use online options, switch to eBilling

    City customers reminded to use online options, switch to eBilling

    14 January 2021

    Reminder to customers to switch to eBilling.

    More than 300 000 City customers now using eBilling

    More than 300 000 City customers now using eBilling

    15 December 2020

    Year-on-year there has been a 10% increase in customers opting for paperless invoicing

    Rollout of prepaid electricity meters continues

    Rollout of prepaid electricity meters continues

    22 October 2020

    The City of Cape Town is continuing to roll out its R40 million replacement programme to convert old electricity meters to prepaid meters

    Mayor Plato welcomes Constitutional Court ruling upholding the City of Cape Town’s by-laws

    Mayor Plato welcomes Constitutional Court ruling upholding the City of Cape Town’s by-laws

    26 June 2020

    Mayor Dan Plato welcomes the Constitutional Court ruling

    Arrangements for reopening of the City’s Driving License Testing Centres

    Arrangements for reopening of the City’s Driving License Testing Centres

    03 June 2020

    The City of Cape Town will reopen ten of its Driving License Testing Centres on Tuesday, 9 June 2020.

    Rental relief options for City’s business lessees

    Rental relief options for City’s business lessees

    01 June 2020

    The rapid onset of the COVID-19 crisis and the national government’s swift introduction of a lockdown to contain its health impacts has undoubtedly disrupted the Cape Town economy.

    Scam advisory and COVID-19 messages to take note of

    Scam advisory and COVID-19 messages to take note of

    27 March 2020

    City residents are warned to be aware of scammers

    City continues to disconnect PRASA services that do not affect operation of trains

    City continues to disconnect PRASA services that do not affect operation of trains

    10 March 2020

    The City of Cape Town continues to disconnect services of the Passenger Rail Agency of South Africa (PRASA). The disconnections should not affect the operation of the trains and thus commuters.

    Report points to national issues worsening some of City’s biggest challenges

    Report points to national issues worsening some of City’s biggest challenges

    20 February 2020

    Statement by the City's Executive Deputy Mayor, Alderman Ian Neilson

    Customers enjoy benefits of switching to prepaid electricity meters

    Customers enjoy benefits of switching to prepaid electricity meters

    05 February 2020

    Prepaid electricity meters provide numerous benefits to customers, including direct control over usage and making budgeting easier.

    Customers increasingly switching to prepaid electricity meters to reap the benefits

    Customers increasingly switching to prepaid electricity meters to reap the benefits

    16 January 2020

    Prepaid electricity meters give customers direct control over their usage, makes budgeting easier and brings lifeline benefits to those who qualify for assistance.

    More staff for Driving Licence Testing Centres to ease long queues

    More staff for Driving Licence Testing Centres to ease long queues

    09 January 2020

    Thousands of clients visit the City of Cape Town's 18 Driving Licence Testing Centres (DLTCs) every week for all card renewals, driving licence and learner licence tests.

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