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    Attention Cape Town pensioners, registered indigent residents: re-apply for benefits before 1 July

    Attention Cape Town pensioners, registered indigent residents: re-apply for benefits before 1 July

    04 June 2026

    In the new Financial Year starting on 1 July, the City has proposed more than R8,3 billion in social assistance to qualifying pensioners and indigent residents

    Council Address - Acting Mayor Eddie Andrews

    Council Address - Acting Mayor Eddie Andrews

    30 April 2026

    Council Address - Acting Mayor Eddie Andrews

    City helps customers with some R8,3 bn in rates and tariff relief

    City helps customers with some R8,3 bn in rates and tariff relief

    02 April 2026

    In addition to the R8,3 billion proposed in rates and services relief, around 60% of homes are set to get a property rates decrease or no change in rates at all

    Proposed Short-Term Letting By-law aims to improve Rates Policy compliance for commercial-scale short-term letting

    Proposed Short-Term Letting By-law aims to improve Rates Policy compliance for commercial-scale short-term letting

    09 February 2026

    ​All premises primarily used for commercial accommodation businesses (including short-term letting) are required to pay commercial property rates under the City's existing Rates Policy

    Response to Memorandum dated 28 August 2023

    Response to Memorandum dated 28 August 2023

    02 September 2023

    Response to Memorandum dated 28 August 2023

    City maintains resilient payment ratio

    City maintains resilient payment ratio

    02 June 2023

    The City has an annual payment ratio of 97,01% and a monthly payment ratio of 108,62% as at 31 March 2023

    A Budget that builds hope for all

    A Budget that builds hope for all

    31 May 2023

    Budget Vote Speech

    City of Cape Town passes 52% rates relief increase for lower and middle income ratepayers

    City of Cape Town passes 52% rates relief increase for lower and middle income ratepayers

    24 February 2023

    ​Cape Town’s City Council has passed a 52% rates relief increase for all residential properties of R5 million and under.

    Cape Town rates rebate proposals aim to help lower and middle income ratepayers

    Cape Town rates rebate proposals aim to help lower and middle income ratepayers

    21 February 2023

    We are increasing the rates exemption for all properties under R5 million

    General Valuation Roll 2022 live in February

    General Valuation Roll 2022 live in February

    26 January 2023

    Property valuations are determined by professional registered valuers based on the market value of properties at a certain date. For GV2022, the valuation date is 1 July 2022.

    City maintains strong payment ratio

    City maintains strong payment ratio

    12 October 2022

    ​The City’s strong annual payment ratio of more than 97% shows that most residents continue to pay their accounts.

    City encourages residents to apply for R4,7bn social relief

    City encourages residents to apply for R4,7bn social relief

    08 September 2022

    The cost of the City's social package for the 2022/23 financial year amounts to R4,7 billion, and includes R2,3 billion for indigent relief and R1,45 billion for rates relief.

    City retains stable rating outlook, maintains low debt levels

    City retains stable rating outlook, maintains low debt levels

    29 August 2022

    ​The ratings agency Moody’s has retained the City of Cape Town's outlook as stable

    Help is available - apply for a debt write off before 30 June

    Help is available - apply for a debt write off before 30 June

    18 June 2022

    Help is available and the City encourages residents to make use of the debt write off incentive opportunity before the end of June 2022.

    City avails R3,75bn in rates and tariffs help in new financial year

    City avails R3,75bn in rates and tariffs help in new financial year

    01 June 2022

    It takes a well-run city to manage debt sustainably and ensure that the City remains healthy enough to deliver on its core mandate

    A Budget for Hope

    A Budget for Hope

    31 May 2022

    Address to Council on Tabling of the 2022/2023 Budget

    City has relief options available, ask us if you need help

    City has relief options available, ask us if you need help

    24 February 2022

    The City of Cape Town has a comprehensive suite of financial relief options available for residents

    City tariffs at a level required to keep municipality healthy enough to deliver services

    City tariffs at a level required to keep municipality healthy enough to deliver services

    05 September 2021

    The City of Cape Town uses all income from tariffs for the provision of services

    City reaches out to residents to apply for R3,4bn indigent relief

    City reaches out to residents to apply for R3,4bn indigent relief

    02 September 2021

    The City this week launched an Indigent Grant Campaign Drive which will be going to different areas across the city, to inform residents about the indigent relief

    City reminds struggling residents to make payment arrangements, take up relief

    City reminds struggling residents to make payment arrangements, take up relief

    28 July 2021

    The City has a 98,9% payment ratio, which indicates most ratepayers are able to pay their municipal accounts but those who cannot should please approach the City for assistance

    What residents need to know about the Council-approved new water metering approach

    What residents need to know about the Council-approved new water metering approach

    22 June 2021

    Over the coming months, the City of Cape Town will be implementing its revised approach to domestic metering, which encourages residents to manage their own water usage

    ‘Talk to us if you need help’

    ‘Talk to us if you need help’

    05 March 2021

    ​The City of Cape Town has a comprehensive indigent policy and also a rebate system for pensioners

    City has helped 152 guest houses with R2,7 million worth of rates relief during COVID-19 pandemic

    City has helped 152 guest houses with R2,7 million worth of rates relief during COVID-19 pandemic

    13 August 2020

    The COVID-19 pandemic has affected us all and the City is making every effort to help where possible

    City’s annual report tabled at Council

    City’s annual report tabled at Council

    29 January 2020

    Statement by the City's Executive Deputy Mayor, Alderman Ian Neilson

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