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43 Media items

    City and Western Cape Government unite to drive innovation ecosystem at Intergovernmental Exchange

    City and Western Cape Government unite to drive innovation ecosystem at Intergovernmental Exchange

    01 May 2026

    The City and the Western Cape Government joined forces for a high-level Intergovernmental Innovation Exchange.

    City office closures March to May 2026

    City office closures March to May 2026

    19 March 2026

    The City's Customer Interaction Centres will be closed on certain days during the next few months

    Bellville MVRL closed for necessary maintenance

    Bellville MVRL closed for necessary maintenance

    09 February 2026

    The City’s Bellville motor vehicle registration and licensing (MVRL) located in Reed Street will be closed for approximately six weeks from Monday, 16 February 2026, for maintenance

    Additional City offices festive season closures

    Additional City offices festive season closures

    12 December 2025

    The City’s Revenue Department offices as well as Traffic Services’ driving licence testing centres, Human Settlements’ offices and municipal courts will be closed on various days over the festive season

    City offices festive season closures

    City offices festive season closures

    04 December 2025

    December holidays will impact the operating hours of the City’s Customer Offices.

    City Customer Interaction Centre public holiday closures

    City Customer Interaction Centre public holiday closures

    15 April 2025

    Residents are encouraged to make use of the City’s easy and convenient online services during this time.

    City Customer Interaction Centre closures March to May 2025

    City Customer Interaction Centre closures March to May 2025

    14 March 2025

    The Customer Interaction Centres at our municipal offices will be closed on certain days during the next few months

    Closure of Kuils River revenue office for electricity upgrades

    Closure of Kuils River revenue office for electricity upgrades

    13 March 2025

    Residents are encouraged to make use of the various convenient online payment options.

    City reminds residents of Ocean View Customer Interaction Centre closure

    City reminds residents of Ocean View Customer Interaction Centre closure

    23 December 2024

    The decision to close the office was made after long deliberations, it was advertised and also discussed at open meetings of the subcouncil.

    City reminds residents to do business online this busy December

    City reminds residents to do business online this busy December

    20 December 2024

    The City’s Customer Interaction Centres are usually busier over the festive period as many residents choose this period to pay their municipal accounts, renew licence discs and attend to other urgent business

    City Customer Office festive closures

    City Customer Office festive closures

    09 December 2024

    Residents are also urged to settle their municipal accounts using one of many online options during this period for an accurate, efficient and secure payment process

    Early closure of City revenue offices

    Early closure of City revenue offices

    27 November 2024

    ​Residents are advised that Revenue Department offices at City buildings will close at 12:30 on Friday, 6 December 2024.

    City Customer Offices closed on 5 to 7 October 2024

    City Customer Offices closed on 5 to 7 October 2024

    04 October 2024

    ​The City’s customer offices will be closed this weekend on 5 to 7 October 2024 due to necessary system maintenance

    Closure of Brackenfell revenue office for electricity upgrades

    Closure of Brackenfell revenue office for electricity upgrades

    03 June 2024

    ​Residents are advised of the closure of the City’s Brackenfell Revenue Department offices on Saturday, 8 June 2024.

    Public holiday City Customer Office closures

    Public holiday City Customer Office closures

    23 May 2024

    'The City's municipal offices will be closed on 29 May 2024 for the South African General Election.

    City Customer Offices closed this weekend

    City Customer Offices closed this weekend

    03 May 2024

    The City’s customer offices will be closed this weekend on 4 to 6 May 2024 due to necessary system maintenance.

    Reminder of public holiday City Customer Office closures

    Reminder of public holiday City Customer Office closures

    23 April 2024

    Residents are reminded that the City’s customer offices will be closed on several public holidays over the next few weeks.

    City Customer Office closures March to May 2024

    City Customer Office closures March to May 2024

    19 March 2024

    We encourage residents to use our simple and convenient e-Services options and to make an online booking when visiting a customer office in person.

    City online booking system opens in Strand and Brackenfell

    City online booking system opens in Strand and Brackenfell

    17 February 2024

    Customers are encouraged to make use of the online booking system when planning to visit a City customer office

    Use the City’s Walk-in Centre online booking system this holiday season

    Use the City’s Walk-in Centre online booking system this holiday season

    06 November 2023

    To avoid waiting in longer queues this busy holiday season, residents are urged make use of the convenient online booking system to get ahead of the queues and save time

    Cape Town Civic Centre offices closed on 24 and 25 June for necessary maintenance

    Cape Town Civic Centre offices closed on 24 and 25 June for necessary maintenance

    23 June 2023

    ​The City’s customer and motor vehicle registration and licence (MVRL) offices based at the Cape Town Civic Centre will be closed on Saturday 24 and Sunday 25 June 2023 for unavoidable maintenance.

    Use the City’s e-services or make an online booking to avoid queues at Walk-in Centres

    Use the City’s e-services or make an online booking to avoid queues at Walk-in Centres

    08 March 2023

    We urge residents to please plan their visits to a City customer office, and check the load-shedding schedule of the particular Customer office so that they avoid any queues during load-shedding

    City customers advised of revenue office closures

    City customers advised of revenue office closures

    02 December 2022

    The City’s Revenue Department offices will be closing earlier on 9 December 2022

    Use e-Services, licence discs now ready within 10 working days

    Use e-Services, licence discs now ready within 10 working days

    07 February 2022

    Residents may register online and apply to renew their licence discs via the City’s e-Services

    City restores power to parts of Area 7

    City restores power to parts of Area 7

    21 December 2021

    The City of Cape Town’s Electricity Generation and Distribution Department has been working throughout the night to restore power to Area 7

    City prioritises restoring power to Area 7

    City prioritises restoring power to Area 7

    21 December 2021

    The City is in the process of rerouting the power supply to the Woodstock area and the reinstallation of damaged cables is well under way.

    Busy customer office season ahead, use online options

    Busy customer office season ahead, use online options

    10 November 2021

    The November and December months are traditionally the busiest times for the City of Cape Town’s customer offices.

    City's Lansdowne Corner Walk-in Centre temporarily closed

    City's Lansdowne Corner Walk-in Centre temporarily closed

    10 September 2021

    Customers are encouraged to make use of e-Services, where possible, or to visit for their urgent business on Monday, 13 September 2021.

    Customers reminded that August is peak month for licence renewals; use online services

    Customers reminded that August is peak month for licence renewals; use online services

    04 August 2021

    The City of Cape Town reminds motorists who are due to renew their vehicle licence discs this month to do so sooner rather than late

    Renew vehicle licences now ahead of June, July peak

    Renew vehicle licences now ahead of June, July peak

    09 June 2021

    ​The City thanks customers for their patience during this unprecedented time

    COVID-19 ADVISORY: Please expect COVID-19 to affect basic services, City operations, office closures

    COVID-19 ADVISORY: Please expect COVID-19 to affect basic services, City operations, office closures

    13 December 2020

    The City will do its best to update service offerings and COVID-19 impacts as fast as possible. Customers are encouraged to make use of the City’s telephonic and online services.

    City processed 683 000 transactions since June to help clear COVID-19 backlog

    City processed 683 000 transactions since June to help clear COVID-19 backlog

    07 October 2020

    The City thanks customers for their patience during this unprecedented time and apologises for any inconvenience caused

    City tackles service delivery backlog due to COVID-19

    City tackles service delivery backlog due to COVID-19

    04 October 2020

    COVID-19 has definitely had a noticeable impact on the way we have been able to provide services to communities

    City offices closed on Heritage Day

    City offices closed on Heritage Day

    18 September 2020

    Customer offices that are situated in the Liberty Promenade Mall in Mitchells Plain and Table Bay Mall will also be closed

    City revenue, vehicle licence offices processed some 530 000 transactions even with COVID-19 impact

    City revenue, vehicle licence offices processed some 530 000 transactions even with COVID-19 impact

    13 September 2020

    The metro’s customer offices have processed about 530 000 transactions since June 2020, while experiencing severe backlogs as a result of the National Lockdown

    Further vehicle licence renewal extension for some motorists: renew by 22 September 2020

    Further vehicle licence renewal extension for some motorists: renew by 22 September 2020

    29 August 2020

    licences that expired on 31 March 2020, 30 April 2020 and 31 May 2020, and those whose licences will expire on 31 August, now have the chance to renew by 22 September 2020.

    August motor licence deadline likely to lead to longer queues, high transaction volumes

    August motor licence deadline likely to lead to longer queues, high transaction volumes

    27 August 2020

    Renew your licence online if possible and note there may be a delay due to backlogs and high volumes.

    Additional vehicle licensing, cash offices opened, online services recommended

    Additional vehicle licensing, cash offices opened, online services recommended

    22 July 2020

    The City has opened some of its customer offices in a phased manner since May this year

    City opens some revenue offices across the metro to members of the public

    City opens some revenue offices across the metro to members of the public

    07 June 2020

    Motorists are reminded that a 90-day grace period applies for expired driving licence cards, temporary driving licences, learner’s licences, PrDPs and vehicle registration and licence renewal discs from 1 June

    City prepares to reopen Driving License Testing Centres

    City prepares to reopen Driving License Testing Centres

    26 May 2020

    The City of Cape Town is in the process of devising operational plans for the return to service of Driving License Testing Centres (DLTCs) in the metropole.

    Grace period for motor vehicle renewals affected by COVID-19 lockdown period still applies

    Grace period for motor vehicle renewals affected by COVID-19 lockdown period still applies

    20 May 2020

    Motorists who were meant to renew their motor vehicle licences in March, April and May but have been unable to do so directly because of the COVID-19 lockdown measures, are advised that a grace period is still in effect.

    City to phase in Level 4 operations

    City to phase in Level 4 operations

    03 May 2020

    As of 1 May 2020, South Africa has moved to Level 4 containment stage in the response to COVID-19 pandemic

    City finalises plans for essential services during COVID-19 lockdown

    City finalises plans for essential services during COVID-19 lockdown

    26 March 2020

    The City of Cape Town is primed to continue delivering essential services to residents during the three-week lockdown that takes effect at midnight.

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