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55 Media items

    City’s Graffiti Unit tackles youth gang tags

    City’s Graffiti Unit tackles youth gang tags

    20 February 2026

    The City’s Graffiti Unit hosted a community clean-up in Manenberg this week targeting gang tags made by youth as they mark their territories.

    Facts on awarding of outdoor video display screens tender

    Facts on awarding of outdoor video display screens tender

    13 February 2026

    The City absolutely rejects spurious allegations of fraud and corruption made by an unhappy unsuccessful bidder pertaining to the tender process of outdoor video display screens.

    Weekly statistics highlight the struggles of the festive season

    Weekly statistics highlight the struggles of the festive season

    22 December 2025

    The City’s Public Emergency Communication Centre was the first response to requests for assistance in 1 853 incidents this past weekend.

    City Ombud advises of festive office closures

    City Ombud advises of festive office closures

    09 December 2025

    The City’s Ombud advises residents of office closures during the festive seaso

    Nothing hazy about the impact of diesel emissions

    Nothing hazy about the impact of diesel emissions

    29 October 2025

    The emission of dark smoke from vehicles that are using public roads is a contravention of the City’s Air Quality Management By-law 2016.

    CCTV proves to be the undoing of a number of suspects

    CCTV proves to be the undoing of a number of suspects

    12 September 2025

    The Metro Police Strategic Surveillance Unit had a number of successes in the past week

    Thieving trio tripped up in tense chase

    Thieving trio tripped up in tense chase

    23 June 2025

    Metro Police officers arrested 75 suspects in the past week

    City Ombudsman’s Liberty Promenade Mall Office relocation

    City Ombudsman’s Liberty Promenade Mall Office relocation

    09 May 2025

    'The City’s Office of the Ombudsman’s satellite office in Mitchells Plain will be relocating from Tuesday, 13 May 2025 to the Lentegeur Administrative Building.

    City Ombudsman celebrates World Consumer Rights Day 2025

    City Ombudsman celebrates World Consumer Rights Day 2025

    13 March 2025

    The Office of the City Ombudsman will be hosting the commemoration for celebration and solidarity within the international consumer movement, acknowledged internationally on 15 March each year.

    City Ombud advises of festive season office closures

    City Ombud advises of festive season office closures

    10 December 2024

    The Cape Town Civic Centre Walk-in Office will be closed from 23 to 31 December 2024 and will reopen on 2 January 2025.

    Domestic violence suspects end up in cuffs

    Domestic violence suspects end up in cuffs

    11 November 2024

    Metro Police Officers confiscated various quantities of drugs including cocaine with an estimated street value of R10 000, tik, mandrax and heroin, cash, and an imitation firearm.

    City’s Mobile Office heads to Oakglen and Shirley Park

    City’s Mobile Office heads to Oakglen and Shirley Park

    01 November 2024

    Next week the City of Cape Town’s Mobile Office will be taking municipal services to the Nederduitsch Hervormde Kerk in Oakglen

    City Ombud highlights it’s ‘here to hear you’ in recognition of international day

    City Ombud highlights it’s ‘here to hear you’ in recognition of international day

    31 October 2024

    City departments and industry regulatory bodies hosted information tables to provide advice and assist members of the public to lodge complaints.

    Lodge complaints with City Ombud, correct regulatory bodies during October

    Lodge complaints with City Ombud, correct regulatory bodies during October

    15 October 2024

    Ombuds Day is recognised around the world during October.

    Unlocking emergency services access for Deaf and Hard-of-Hearing persons

    Unlocking emergency services access for Deaf and Hard-of-Hearing persons

    30 September 2024

    The launch was the culmination of a commitment to find a mechanism to allow deaf or hard-of-hearing persons to report an emergency.

    Marked decrease in drunk driving arrests

    Marked decrease in drunk driving arrests

    02 September 2024

    The drop in drunk driving arrests is significant as it breaks the usual cycle of payday weekend inebriation spilling onto the city's roads.

    City’s Mobile Office goes out to Belhar next week

    City’s Mobile Office goes out to Belhar next week

    23 August 2024

    The City of Cape Town’s Mobile Office will be taking municipal services to Belhar next week Thursday, 29 August 2024.

    Celebrate World Consumer Rights Day 2024 with City Ombudsman

    Celebrate World Consumer Rights Day 2024 with City Ombudsman

    14 March 2024

    The Office of the City Ombudsman will be hosting its annual exhibition in celebration of World Consumer Rights Day tomorrow, 15 March 2024

    City Ombudsman new look and feel launch date

    City Ombudsman new look and feel launch date

    04 March 2024

    Residents are invited to a meet and greet session with the City Ombudsman, Vusumzi Magwebu, at the Khayelitsha Shopping Mall on 8 March 2024.

    City Ombudsman new look and feel launch to be rescheduled

    City Ombudsman new look and feel launch to be rescheduled

    27 February 2024

    Today’s, 27 February 2024, meet and greet session with the City Ombudsman has been rescheduled. A new date will be advised as soon as possible.

    City Ombudsman launches new look and feel

    City Ombudsman launches new look and feel

    26 February 2024

    The Office of the City Ombudsman will tomorrow, 27 February 2024, launch a new look and feel, following on from the establishment of the service by Council resolution in 2022.

    City Ombudsman Kuils River satellite office relocates

    City Ombudsman Kuils River satellite office relocates

    24 October 2023

    The City’s Office of the Ombudsman’s satellite office in Kuils River will be relocating from today, 24 October 2023 to the Kuils River Municipal Complex.

    Smash and grabs on the up

    Smash and grabs on the up

    20 October 2023

    Smash and grabs have increased month on month from April to September this year, while the theft from motor vehicles decreased slightly.

    City celebrates World Ombudsman Day

    City celebrates World Ombudsman Day

    12 October 2023

    ​The City’s Ombudsman’s office plays an instrumental role in ensuring complaints from members of the public against the City are resolved.

    Ombudsman’s office hosts information session in Kuils River

    Ombudsman’s office hosts information session in Kuils River

    04 September 2023

    This information sessions is important to promote the Ombudsman's services

     Officers arrest nearly 280 suspects

    Officers arrest nearly 280 suspects

    21 August 2023

    Arrests made and fines issued by the City's enforcement officers

    City Mobile Office comes to Silversands in Blue Downs

    City Mobile Office comes to Silversands in Blue Downs

    02 August 2023

    ​The City’s Mobile Office will be availing municipal services to Silversands next week.

    Launch of new Ombudsman’s office in Khayelitsha

    Launch of new Ombudsman’s office in Khayelitsha

    25 July 2023

    The City’s Office of the Ombudsman will launch a new office at the Stocks and Stocks Building, Ntlakohlaza Road, Khayelitsha, on Tuesday, 1 August 2023

    Launch of new Ombudsman’s offices in Atlantis and Khayelitsha

    Launch of new Ombudsman’s offices in Atlantis and Khayelitsha

    27 June 2023

    Two new Ombudsman's offices will open their doors today, 27 June 2023

    Metro Police note marked increase in domestic violence cases

    Metro Police note marked increase in domestic violence cases

    26 June 2023

    Metro Police are continuing to see more cases of domestic violence reported over the past two weeks.

    Generator noise complaints more than triple in the past year

    Generator noise complaints more than triple in the past year

    02 April 2023

    The City of Cape Town’s Health Department has received nearly 200 generator noise complaints over a 12-month period.

    Weekly statistics decline, but interpersonal violence calls and DWIs remain a concern

    Weekly statistics decline, but interpersonal violence calls and DWIs remain a concern

    09 January 2023

    In the past week, Cape Town Traffic Officers arrested 57 motorists for driving under the influence, and three more for reckless and negligent driving

    Arrests, fines, incidents decrease week on week

    Arrests, fines, incidents decrease week on week

    03 January 2023

    The City of Cape Town’s enforcement agencies arrested 121 suspects and issued nearly 18 000 fines for various transgressions.

    Festive period closure of City’s Ombudsman satellite offices

    Festive period closure of City’s Ombudsman satellite offices

    07 December 2022

    The Office of the City Ombudsman will be closed from Tuesday, 13 December 2022

    Relocation of City’s Ombudsman office in Kuilsriver

    Relocation of City’s Ombudsman office in Kuilsriver

    23 November 2022

    The City's Ombudsman office will be hosting an information day at the entrance of the building next week on Tuesday, 29 November 2022.

     Graffiti Unit on a (paint) roll

    Graffiti Unit on a (paint) roll

    16 October 2022

    Graffiti Unit work to clean illegal graffiti metrowide

    Reaching out in celebration of International Ombudsman Month

    Reaching out in celebration of International Ombudsman Month

    05 October 2022

    Cape Town residents are encouraged to reach out to the City of Cape Town’s independent Ombudsman’s Office on Wednesdays throughout the month of October 2022 at the Cape Town Civic Centre.

    Public Protector dismisses Salt River Market complaint

    Public Protector dismisses Salt River Market complaint

    02 October 2022

    'The dismissal of these allegations finally puts to bed long-standing misinformation by Mr Herron that the Salt River Market site release was obstructed.

    Office of the City Ombudsman temporarily closed for walk-in enquiries

    Office of the City Ombudsman temporarily closed for walk-in enquiries

    30 August 2022

    The City encourages residents to make use of the alternative convenient options while the Office of the Ombud is temporarily closed for walk-in enquiries.

    City’s Ombudsman Office is in an area near you

    City’s Ombudsman Office is in an area near you

    29 June 2022

    The City of Cape Town’s Ombudsman Office will from July 2022 have a permanent presence at four City municipal office

    City updates Standard Operating Procedure (SOP) to confirm that 'noise nuisance' complaints do not apply to Places of Worship with appropriate zoning

    City updates Standard Operating Procedure (SOP) to confirm that 'noise nuisance' complaints do not apply to Places of Worship with appropriate zoning

    27 April 2022

    The ‘Noise Nuisances’ section of Cape Town’s Streets, Public Places, and Prevention of Noise Nuisances By-Law does not apply to Places of worship operating within an appropriate zoning

    City celebrates World Consumer Rights Day

    City celebrates World Consumer Rights Day

    15 March 2022

    The City of Cape Town’s Ombudsman Office invited members of the public to pop by its exhibition at the Cape Town Civic Centre between 09:00 and 12:00 today

    City’s Ombudsman office closed for walk-in enquiries

    City’s Ombudsman office closed for walk-in enquiries

    22 December 2021

    The City encourages residents to make use of the alternative convenient options while the Office of the Ombud is closed for walk-in enquiries.

    ATM scam suspect pinned by Auxiliary Law Enforcement officers

    ATM scam suspect pinned by Auxiliary Law Enforcement officers

    13 December 2021

    Auxiliary Law Enforcement officers received a tip off on Saturday, 11 December 2021, of a vehicle suspected to be involved in ATM scamming.

    Big brother keeping City on its toes

    Big brother keeping City on its toes

    14 October 2021

    Today, 14 October 2021, on International Ombudsman’s Day, the City of Cape Town’s independent Ombudsman Office took to engaging with City customers at the Cape Town Civic Centre to drive awareness of the services that the Ombud offers and to ensure that the City is kept on its toes.

    City condemns attacks on firefighters

    City condemns attacks on firefighters

    04 October 2021

    The Law Enforcement Department made 79 arrests and issued 3 922 notices, while their Metro Police Department made 51 arrests and 1 996 fines

    Robber scores own goal

    Robber scores own goal

    26 July 2021

    Crime doesn’t pay and our officers ensure criminals are brought to book

    Enforcement priorities keep City staff on their toes

    Enforcement priorities keep City staff on their toes

    12 July 2021

    The City’s enforcement agencies are juggling a number of enforcement priorities in addition to their day-to-day operations.

    Ombud’s new SMS service helps residents hold City to account

    Ombud’s new SMS service helps residents hold City to account

    15 March 2021

    The City of Cape Town’s Ombudsman Office has launched an SMS service to make it easier for residents to seek assistance and to keep the City on its toes.

    How to lodge a complaint with the Ombudsman

    How to lodge a complaint with the Ombudsman

    07 January 2021

    Only lodge a complaint with the Ombudsman if the department to which you have submitted a complaint has not responded sufficiently

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