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20 Media items

    Busy November: Make use of online vehicle disc renewal, account payments

    Busy November: Make use of online vehicle disc renewal, account payments

    06 November 2025

    City customers and motorists are encouraged to make use of online options to pay accounts and to renew their vehicle licence discs

    Go digital before December 2025: send us your account number and contact details

    Go digital before December 2025: send us your account number and contact details

    08 June 2025

    The City urges all residents to make the switch to emailed accounts before 31 December 2025.

    Sectional title property owners reminded to make sure municipal rates, services are paid

    Sectional title property owners reminded to make sure municipal rates, services are paid

    18 September 2024

    All sectional title owners are responsible for their own rates and taxes, which is billed directly to owners by the City

    QR codes on City invoices, payments easier than ever

    QR codes on City invoices, payments easier than ever

    27 October 2023

    The integration of the QR code on account holders' municipal invoices transforms payment methods, providing benefits for both the City and its residents.

    Easier than ever to switch to emailed accounts

    Easier than ever to switch to emailed accounts

    12 September 2023

    It is now easier than ever to make the switch from posted paper accounts to receiving your municipal account via email

     Post Office delays due to recent taxi unrest impacting delivery of some municipal bills

    Post Office delays due to recent taxi unrest impacting delivery of some municipal bills

    11 August 2023

    The City encourages customers who have not received their accounts via the Post Office yet to make a payment using the previous month’s City invoice as a guide

    Cable theft arrests on the rise

    Cable theft arrests on the rise

    06 March 2023

    'The theft of cables and other critical infrastructure is simply not letting up.

    City’s R4,7bn assistance campaign on the way to Lansdowne

    City’s R4,7bn assistance campaign on the way to Lansdowne

    26 October 2022

    ​The City is rolling out its indigent benefits and rates relief campaign drive throughout the metro

    City restores power to parts of Area 7

    City restores power to parts of Area 7

    21 December 2021

    The City of Cape Town’s Electricity Generation and Distribution Department has been working throughout the night to restore power to Area 7

    City prioritises restoring power to Area 7

    City prioritises restoring power to Area 7

    21 December 2021

    The City is in the process of rerouting the power supply to the Woodstock area and the reinstallation of damaged cables is well under way.

    Mayco approves Informal Trading Permit Fee Relief

    Mayco approves Informal Trading Permit Fee Relief

    08 December 2021

    This is subject to final approval at the Council Meeting on Wednesday, 15 December 2021.

    City customers reminded of festive season office closures

    City customers reminded of festive season office closures

    07 December 2021

    The City reminds customers of its customer office closures for public holidays during the festive season

    City offices closed on Women’s Day, 9 August 2021

    City offices closed on Women’s Day, 9 August 2021

    03 August 2021

    The City of Cape Town advises residents to use e-Services, where possible

    City reminds struggling residents to make payment arrangements, take up relief

    City reminds struggling residents to make payment arrangements, take up relief

    28 July 2021

    The City has a 98,9% payment ratio, which indicates most ratepayers are able to pay their municipal accounts but those who cannot should please approach the City for assistance

    ‘Talk to us if you need help’

    ‘Talk to us if you need help’

    05 March 2021

    ​The City of Cape Town has a comprehensive indigent policy and also a rebate system for pensioners

    City advises on how to obtain copies of building plans

    City advises on how to obtain copies of building plans

    25 February 2021

    All property owners should ensure that the City has a record of their plans and if not, it is the owner’s responsibility to have the built structures on the property measured and plans drawn up

    More than 53 000 payment arrangements, rebates for struggling customers

    More than 53 000 payment arrangements, rebates for struggling customers

    26 October 2020

    The City of Cape Town has sought to assist its residents and customers throughout the COVID-19 lockdown period while ensuring the municipality remains healthy to deliver basic and essential services

    City's R52,7 billion Draft Budget seeking to maintain stability amid COVID-19 disaster

    City's R52,7 billion Draft Budget seeking to maintain stability amid COVID-19 disaster

    27 March 2020

    The Draft Budget comprises a R44 billion operating allocation and a R8,7 billion capital budget.

    Residents are reminded of City customer offices closure on 21 March

    Residents are reminded of City customer offices closure on 21 March

    13 March 2020

    The customer offices, which are situated in the Liberty Promenade Mall in Mitchells Plain and Table Bay Mall in Sunningdale, will also be closed.

    City gives Prasa more time to pay

    City gives Prasa more time to pay

    05 March 2020

    In the event of further non-payment, the City of Cape Town has made the decision to disconnect some services of the Passenger Rail Agency of South Africa (PRASA).

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