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12 March 2026
The City invites members of the public to meet the City’s new Ombudsman, Zetu Makamandela-Mguqulwa
09 December 2025
The City’s Ombud advises residents of office closures during the festive seaso
20 October 2025
The Ombudsman’s Office deals with municipal-related complaints about the City’s administration as an office of last resort.
09 May 2025
'The City’s Office of the Ombudsman’s satellite office in Mitchells Plain will be relocating from Tuesday, 13 May 2025 to the Lentegeur Administrative Building.
13 March 2025
The Office of the City Ombudsman will be hosting the commemoration for celebration and solidarity within the international consumer movement, acknowledged internationally on 15 March each year.
10 December 2024
The Cape Town Civic Centre Walk-in Office will be closed from 23 to 31 December 2024 and will reopen on 2 January 2025.
20 November 2024
In commemoration of International Fraud Awareness Week, the City’s Ethics and Forensic Services Department embarked on a number of initiatives to educate and engage residents on how not to become a victim of fraud
31 October 2024
City departments and industry regulatory bodies hosted information tables to provide advice and assist members of the public to lodge complaints.
15 October 2024
Ombuds Day is recognised around the world during October.
11 September 2024
The City treats the emerging threats against City staff and contractors performing their official duties in these areas as unacceptable
03 September 2024
The Office of the City Ombudsman and SASSA's Wynberg mobile service have teamed up to provide voluntary and free services at various City venues within the southern peninsula
24 July 2024
Residents are encouraged to comment on proposed amendments to the City Ombudsman By-law 2015 and City Ombudsman Policy 2014
27 June 2024
A new Ombudsman satellite office will open its doors tomorrow, 28 June 2024, at the Desmond and Leah Tutu House in Harrington Street, Cape Town
09 June 2024
The City’s Water and Sanitation Directorate will be doing planned work in the identified areas, which will result in water supply disruptions.
14 March 2024
The Office of the City Ombudsman will be hosting its annual exhibition in celebration of World Consumer Rights Day tomorrow, 15 March 2024
04 March 2024
Residents are invited to a meet and greet session with the City Ombudsman, Vusumzi Magwebu, at the Khayelitsha Shopping Mall on 8 March 2024.
27 February 2024
Today’s, 27 February 2024, meet and greet session with the City Ombudsman has been rescheduled. A new date will be advised as soon as possible.
26 February 2024
The Office of the City Ombudsman will tomorrow, 27 February 2024, launch a new look and feel, following on from the establishment of the service by Council resolution in 2022.
24 October 2023
The City’s Office of the Ombudsman’s satellite office in Kuils River will be relocating from today, 24 October 2023 to the Kuils River Municipal Complex.
12 October 2023
The City’s Ombudsman’s office plays an instrumental role in ensuring complaints from members of the public against the City are resolved.
06 October 2023
Next week, the City of Cape Town’s Mobile Office will be taking municipal services to Athlone, Gugulethu and Steurhof. International Ombuds Day will also take place in Athlone.
04 September 2023
This information sessions is important to promote the Ombudsman's services
25 July 2023
The City’s Office of the Ombudsman will launch a new office at the Stocks and Stocks Building, Ntlakohlaza Road, Khayelitsha, on Tuesday, 1 August 2023
27 June 2023
Two new Ombudsman's offices will open their doors today, 27 June 2023
07 December 2022
The Office of the City Ombudsman will be closed from Tuesday, 13 December 2022
23 November 2022
The City's Ombudsman office will be hosting an information day at the entrance of the building next week on Tuesday, 29 November 2022.
05 October 2022
Cape Town residents are encouraged to reach out to the City of Cape Town’s independent Ombudsman’s Office on Wednesdays throughout the month of October 2022 at the Cape Town Civic Centre.
30 August 2022
The City encourages residents to make use of the alternative convenient options while the Office of the Ombud is temporarily closed for walk-in enquiries.
29 June 2022
The City of Cape Town’s Ombudsman Office will from July 2022 have a permanent presence at four City municipal office
15 March 2022
The City of Cape Town’s Ombudsman Office invited members of the public to pop by its exhibition at the Cape Town Civic Centre between 09:00 and 12:00 today
22 December 2021
The City encourages residents to make use of the alternative convenient options while the Office of the Ombud is closed for walk-in enquiries.
14 October 2021
Today, 14 October 2021, on International Ombudsman’s Day, the City of Cape Town’s independent Ombudsman Office took to engaging with City customers at the Cape Town Civic Centre to drive awareness of the services that the Ombud offers and to ensure that the City is kept on its toes.
13 October 2021
With the reopening of our walk-in service, the City’s Ombud services are once again even more accessible to Cape Town residents
15 March 2021
The City of Cape Town’s Ombudsman Office has launched an SMS service to make it easier for residents to seek assistance and to keep the City on its toes.
07 January 2021
Only lodge a complaint with the Ombudsman if the department to which you have submitted a complaint has not responded sufficiently
18 December 2020
If a member of the public has lodged an enquiry with a City line department and an insufficient response has been received, the Office of the City Ombudsman
22 July 2020
Vusumzi Magwebu has taken up the role as the City’s Ombudsman and succeeds Mongezi Menye
7 August - 11 September 2026, Vasco Estate (Goodwood)
The Recreation and Parks Department is responsible for 201 Civic Centres, including Community Halls, Centres, Recreation Hubs and Multi-purpose centres around the metro.
The City of Cape Town today signed a Memorandum of Understanding with the Local Government Sector Education and Training Authority (LGSETA), establishing a multi-year strategic partnership to expand skills development
See all tenders received by the City of Cape Town.
The Killarney Drop-off facility accepts clean, garage or garden waste, recyclables and ru...
3 August - 4 September 2026
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