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    City attends to more than 15 000 streetlight-related requests between May and June

    City attends to more than 15 000 streetlight-related requests between May and June

    07 July 2026

    The City Energy teams attended to a massive 15 286 streetlight-related service requests.

    City completes R 2,5 million Gugulethu electrification project

    City completes R 2,5 million Gugulethu electrification project

    03 July 2026

    The rollout of electricity services is subject to land ownership and service supply arrangements

    City completes electrification project at Langa Special Quarters

    City completes electrification project at Langa Special Quarters

    17 June 2026

    ​The City’s Energy Directorate has completed an electrification project in Langa’s Special Quarters informal settlement.

    City’s Kensington overhead to underground cabling project under way

    City’s Kensington overhead to underground cabling project under way

    12 June 2026

    ​The City’s project to convert overhead electricity cables to underground infrastructure in Kensington is progressing well.

    City attends to more than 13 000 streetlight related requests between April and May

    City attends to more than 13 000 streetlight related requests between April and May

    10 June 2026

    The City’s Area East recorded the highest number of streetlight-related service requests attended to, with a total of 5 149

    City performs R2,3m electricity grid infrastructure upgrades in Lwandle

    City performs R2,3m electricity grid infrastructure upgrades in Lwandle

    04 June 2026

    The City’s Energy Directorate carried out electricity infrastructure upgrades in Lwandle, in the Strand where electricity kiosks and pole mounted sub stations were installed in the area

    City call centre handles nearly 272 000 customer interactions in May 2026

    City call centre handles nearly 272 000 customer interactions in May 2026

    03 June 2026

    The City's digital channels continue to play an increasingly important role in customer service delivery

    City undertakes underground cabling project in parts of Pinelands

    City undertakes underground cabling project in parts of Pinelands

    31 May 2026

    The City’s continued investment in underground infrastructure is also important to protecting valuable assets.

    Mayor Hill-Lewis Council Speech: City of Hope Budget amendments

    Mayor Hill-Lewis Council Speech: City of Hope Budget amendments

    27 May 2026

    Mayor Hill-Lewis Council Speech

    City attends to 9 669 streetlight related requests between March and April

    City attends to 9 669 streetlight related requests between March and April

    27 May 2026

    ​Between March and April 2026, the City recorded and resolved a total of 29 526 electricity related service requests

    City attended to more than 10 700 storm-related electricity requests, work continues

    City attended to more than 10 700 storm-related electricity requests, work continues

    15 May 2026

    Already more than 10 700 service requests have been attended to since 11 May 2026, with over 16 000 requests logged in total

    More than 8 930 electricity requests completed as City works to attend to all remaining electricity service requests

    More than 8 930 electricity requests completed as City works to attend to all remaining electricity service requests

    14 May 2026

    Since 11 May 2026, our teams attended to more than 8 930 service requests in all areas

    Some 6 000 electricity service requests attended to, more than 10 800 received over the two-day storm period

    Some 6 000 electricity service requests attended to, more than 10 800 received over the two-day storm period

    13 May 2026

    The City thanks residents for their patience and support as our teams work to restore electricity supply where required

    City attends to almost 5 000 service requests from severe power infrastructure damage, outages across the city

    City attends to almost 5 000 service requests from severe power infrastructure damage, outages across the city

    12 May 2026

    ​The City’s Electricity teams remain on the ground, attending to approximately 4 800 outstanding service requests received since yesterday morning.

    City advises of critical electricity upgrades in N2 gateway, Langa

    City advises of critical electricity upgrades in N2 gateway, Langa

    12 May 2026

    The City advises residents of parts of Langa of an upcoming critical electricity supply interruption for infrastructure upgrades and maintenance

    City teams attend to high volume storm related electricity faults

    City teams attend to high volume storm related electricity faults

    11 May 2026

    Strong winds and heavy downpours may continue to damage electricity infrastructure, leading to a high number of service requests

    Winter readiness – City teams attend to Wynberg streetlight infrastructure

    Winter readiness – City teams attend to Wynberg streetlight infrastructure

    06 May 2026

    The City’s Energy teams are actively carrying out infrastructure upgrades and repairs across the city as part of our winter readiness programme.

    City teams mobilise to repair and strengthen electricity infrastructure in Langa and Bonteheuwel

    City teams mobilise to repair and strengthen electricity infrastructure in Langa and Bonteheuwel

    30 April 2026

    The City of Cape Town’s Energy Directorate has intensified efforts on the ground to repair and upgrade critical electricity infrastructure in Langa and Bonteheuwel.

    City’s eServices offline on 1 May 2026

    City’s eServices offline on 1 May 2026

    28 April 2026

    The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable from midnight on Friday, 1 May 2026 to 07:00 on Saturday, 2 May 2026

    City launches new electricity depot boosting services, response times

    City launches new electricity depot boosting services, response times

    20 April 2026

    The official opening of the City’s brand-new state-of-the-art electricity depot in Hout Bay marks a major step forward

    City boosts flood mitigation and winter readiness as heavy rains hit Cape Town

    City boosts flood mitigation and winter readiness as heavy rains hit Cape Town

    20 April 2026

    Widespread areas across the city experienced localised flooding due to sustained downpours

    Energy teams attend to 8 532 streetlight related requests between February and March

    Energy teams attend to 8 532 streetlight related requests between February and March

    15 April 2026

    ​The City’s Energy teams attended to 8 532 streetlight-related service requests between 26 February and 25 March 2026

    Some City services offline for system maintenance

    Some City services offline for system maintenance

    14 April 2026

    The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance.

    City boosts efforts to repair and protect electricity infrastructure in Bishop Lavis

    City boosts efforts to repair and protect electricity infrastructure in Bishop Lavis

    09 April 2026

    The City’s streetlight and high mast repair and maintenance interventions form part of our broader strategy to improve service delivery and to protect our essential infrastructure in high risk areas

    Mayor Hill-Lewis speech: Tabling of 2026-27: City of Hope Budget

    Mayor Hill-Lewis speech: Tabling of 2026-27: City of Hope Budget

    31 March 2026

    Mayor Hill-Lewis City of Hope Budget Speech

    City makes progress with pilot initiatives tackling electricity infrastructure theft and vandalism

    City makes progress with pilot initiatives tackling electricity infrastructure theft and vandalism

    31 March 2026

    ​The City of Cape Town’s Energy Directorate is exploring a series of research pilot projects in hot spot areas across the metro as part of the City’s broader strategy to combat ongoing theft and vandalism

    Energy teams spark to attend to 8 881 streetlight-related requests between January – February

    Energy teams spark to attend to 8 881 streetlight-related requests between January – February

    23 March 2026

    Theft, vandalism, and illegal electricity connections remain the primary drivers of electricity infrastructure faults and outages

    City advises of critical electricity maintenance in Langa area

    City advises of critical electricity maintenance in Langa area

    03 March 2026

    ​The City advises Langa residents of upcoming critical electricity supply interruptions for infrastructure maintenance

    City fixed 6 666 streetlights to full glow between December – January

    City fixed 6 666 streetlights to full glow between December – January

    19 February 2026

    I am immensely proud and grateful for the hard work and dedication of our technical teams throughout the busy festive peak period.

    Council Speech 29 January 2026

    Council Speech 29 January 2026

    29 January 2026

    All work, no play

    City’s e-Services offline from 24 to 29 December 2025

    City’s e-Services offline from 24 to 29 December 2025

    10 December 2025

    ​The City of Cape Town would like to inform residents and the public that the City’s e-Services portal will be unavailable from 12:00 on Wednesday, 24 December 2025 to 06:30 on Monday, 29 December 2025

    City assesses Delft public lighting challenges

    City assesses Delft public lighting challenges

    04 December 2025

    The City’s Energy Directorate recently visited Delft to assess public lighting challenges.

    Summer-ready: City’s Energy teams tackle substation clean ups across metro

    Summer-ready: City’s Energy teams tackle substation clean ups across metro

    02 December 2025

    Our clean ups aim to ensure that our critical electricity infrastructure remains safe, accessible to electricity officials and protected from built-up waste and is part of our summer-ready initiatives

    More than 7 400 streetlight-related requests attended to in October

    More than 7 400 streetlight-related requests attended to in October

    24 November 2025

    As Cape Town prepares for the peak summer and holiday season, our teams remain dedicated to fixing streetlight requests as fast as possible

    City’s eServices will be offline from this afternoon until Saturday afternoon

    City’s eServices will be offline from this afternoon until Saturday afternoon

    14 November 2025

    The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable

    City lights up Atlantis streets

    City lights up Atlantis streets

    31 October 2025

    ​City teams visited the Atlantis area where new streetlights are being installed.

    Latest data shows how City Energy teams sparked to eradicate streetlight service request backlogs

    Latest data shows how City Energy teams sparked to eradicate streetlight service request backlogs

    21 October 2025

    Over the past year, we have invested a significant amount of resources to make streetlight repair and maintenance a stronger priority.

    City’s Hazendal underground cabling project nearing completion

    City’s Hazendal underground cabling project nearing completion

    19 October 2025

    ​The City’s R9 million underground electricity cabling project in Hazendal is expected to be completed mid-November.

    Good news: WhatsApp is back for water and electricity fault reporting and service requests

    Good news: WhatsApp is back for water and electricity fault reporting and service requests

    19 September 2025

    The City of Cape Town wants to inform residents that WhatsApp is available again for water and electricity fault reporting and service requests.

    City contact centres intermittently unable to receive phone calls due to maintenance

    City contact centres intermittently unable to receive phone calls due to maintenance

    17 September 2025

    The City's contact centres will be intermittently impacted for an estimated four-hour period while for maintenance

    More than 40 000 streetlight repairs, over 130 000 electricity requests completed

    More than 40 000 streetlight repairs, over 130 000 electricity requests completed

    07 September 2025

    The City’s energy teams attended to more than 41 000 streetlight requests

    9 800 streetlights repaired, 35 000 electricity service requests attended to over July

    9 800 streetlights repaired, 35 000 electricity service requests attended to over July

    12 August 2025

    City energy teams attended to more than 9 800 streetlight repairs over Jul

    e-Services maintenance: 3 August 2025

    e-Services maintenance: 3 August 2025

    01 August 2025

    The fault reporting tool and some e-Services functions will be unavailable on Sunday, 3 August 2025 due to essential maintenance.

    City’s Call Centre blankets winter woes

    City’s Call Centre blankets winter woes

    27 June 2025

    ​This year’s increased winter rain has led to flooding, sewer overflows, blockages and an increased number of service requests from residents.

    City advises of critical Bonteheuwel electricity work

    City advises of critical Bonteheuwel electricity work

    24 June 2025

    The City advises consumers in the Bonteheuwel area of an electricity supply interruption for essential infrastructure maintenance

    Streetlights repaired in Kensington

    Streetlights repaired in Kensington

    19 June 2025

    Our streetlight maintenance and infrastructure upgrade work occurs on a daily basis

    WhatsApp unavailable for fault reporting and service requests until further notice

    WhatsApp unavailable for fault reporting and service requests until further notice

    06 June 2025

    The City of Cape Town wants to inform residents that WhatsApp will be unavailable

    ​Latest City-wide LED streetlight upgrades head to Avonwood, Elsies River

    ​Latest City-wide LED streetlight upgrades head to Avonwood, Elsies River

    22 May 2025

    The City has a 25-year plan to retrofit all the streetlight fittings with energy efficient LEDs

    "Invested in Hope"

    27 March 2025

    “Invested in Hope” Budget 2025/26

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