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132 Media items

    City and Western Cape Government unite to drive innovation ecosystem at Intergovernmental Exchange

    City and Western Cape Government unite to drive innovation ecosystem at Intergovernmental Exchange

    01 May 2026

    The City and the Western Cape Government joined forces for a high-level Intergovernmental Innovation Exchange.

    Some City services offline for system maintenance

    Some City services offline for system maintenance

    14 April 2026

    The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance.

    City office closures March to May 2026

    City office closures March to May 2026

    19 March 2026

    The City's Customer Interaction Centres will be closed on certain days during the next few months

    Use City online services book an appointment

    Use City online services book an appointment

    12 February 2026

    ​Customers and motorists are encouraged to make use of convenient online payment and motor licence renewal options

    Bellville MVRL closed for necessary maintenance

    Bellville MVRL closed for necessary maintenance

    09 February 2026

    The City’s Bellville motor vehicle registration and licensing (MVRL) located in Reed Street will be closed for approximately six weeks from Monday, 16 February 2026, for maintenance

    Pensioner, indigent assistance available, thank you for account payments

    Pensioner, indigent assistance available, thank you for account payments

    04 February 2026

    ​The City would like to remind residents that support is available to those who are struggling financially.

    Pay online, make an appointment – avoid queues

    Pay online, make an appointment – avoid queues

    16 January 2026

    ​The City encourages customers and motorists to book ahead of visiting a customer office to pay their accounts and renew their licence discs.

    Additional City offices festive season closures

    Additional City offices festive season closures

    12 December 2025

    The City’s Revenue Department offices as well as Traffic Services’ driving licence testing centres, Human Settlements’ offices and municipal courts will be closed on various days over the festive season

    City offices festive season closures

    City offices festive season closures

    04 December 2025

    December holidays will impact the operating hours of the City’s Customer Offices.

    Busy November: Make use of online vehicle disc renewal, account payments

    Busy November: Make use of online vehicle disc renewal, account payments

    06 November 2025

    City customers and motorists are encouraged to make use of online options to pay accounts and to renew their vehicle licence discs

    City seeking clarity on new national requirement for vehicle registration and licensing

    City seeking clarity on new national requirement for vehicle registration and licensing

    24 October 2025

    ​From 1 November 2025, original certified identification documentation will be required at all City Motor Vehicle Registration and Licensing (MVRL) offices.

    New requirement for original certified IDs at licensing offices, driving licence testing centres

    New requirement for original certified IDs at licensing offices, driving licence testing centres

    23 October 2025

    ​From 1 November 2025, original certified identification documentation will be required at all City Motor Vehicle Registration and Licensing (MVRL) offices and driving licence testing centres

    Renew your vehicle licence disc before busy year-end period

    Renew your vehicle licence disc before busy year-end period

    10 October 2025

    The City encourages motorists to renew their vehicle licence discs early to avoid the rush ahead of the busy November and December period.

    City’s first vehicle licensing renewal ‘drive-through’ now open

    City’s first vehicle licensing renewal ‘drive-through’ now open

    09 September 2025

    Motorists can renew their vehicle licence discs without leaving their cars.

    1100+ operating licences available for metered taxi and e-hailing operators

    1100+ operating licences available for metered taxi and e-hailing operators

    18 June 2025

    Initiating a two-phase process to support operating licences to meet the demand for metered taxi and e-hailing services within the city

    City Customer Interaction Centre public holiday closures

    City Customer Interaction Centre public holiday closures

    15 April 2025

    Residents are encouraged to make use of the City’s easy and convenient online services during this time.

    City frustrated by ongoing driving licence card renewal woes

    City frustrated by ongoing driving licence card renewal woes

    09 April 2025

    The City’s Driving Licence Testing Centres (DLTCs) have processed nearly 60 000 applications for new driving licences and Public Driving Permits (PrDPs) since the beginning of the year.

    City Customer Interaction Centre closures March to May 2025

    City Customer Interaction Centre closures March to May 2025

    14 March 2025

    The Customer Interaction Centres at our municipal offices will be closed on certain days during the next few months

    Closure of Kuils River revenue office for electricity upgrades

    Closure of Kuils River revenue office for electricity upgrades

    13 March 2025

    Residents are encouraged to make use of the various convenient online payment options.

    DLTCs drive to ease the wait

    DLTCs drive to ease the wait

    08 February 2025

    In December 2024, the average waiting times were 25 days for a learner's licence appointment and 37 days for a driving licence appointment.

    Payments essential for City services, thank you

    Payments essential for City services, thank you

    16 January 2025

    ​The City thanks residents who have already paid their municipal accounts this month.

    City reminds residents of Ocean View Customer Interaction Centre closure

    City reminds residents of Ocean View Customer Interaction Centre closure

    23 December 2024

    The decision to close the office was made after long deliberations, it was advertised and also discussed at open meetings of the subcouncil.

    City reminds residents to do business online this busy December

    City reminds residents to do business online this busy December

    20 December 2024

    The City’s Customer Interaction Centres are usually busier over the festive period as many residents choose this period to pay their municipal accounts, renew licence discs and attend to other urgent business

    Closure of Ocean View Customer Interaction Centre

    Closure of Ocean View Customer Interaction Centre

    10 December 2024

    Residents are encouraged to visit another interaction centre, particularly the new Fish Hoek Customer Interaction Centre, and to make use of the City’s various, convenient online options

    City Customer Office festive closures

    City Customer Office festive closures

    09 December 2024

    Residents are also urged to settle their municipal accounts using one of many online options during this period for an accurate, efficient and secure payment process

    Early closure of City revenue offices

    Early closure of City revenue offices

    27 November 2024

    ​Residents are advised that Revenue Department offices at City buildings will close at 12:30 on Friday, 6 December 2024.

    Remember to pay your municipal accounts this holiday season

    Remember to pay your municipal accounts this holiday season

    12 November 2024

    We urge our customers to please set aside money for their municipal accounts as without this income, we cannot provide services. The income we get from rates and tariffs pays for service delivery

    Temporary closure of Kuils River Driving Licence Testing Centre

    Temporary closure of Kuils River Driving Licence Testing Centre

    08 November 2024

    The Kuils River Driving Licence Testing Centre will be closed for maintenance from 14 November unitl 2 December 2024

    Use the City’s online options this busy holiday season

    Use the City’s online options this busy holiday season

    31 October 2024

    We remind residents to keep the busy holiday season in mind when visiting a City interaction centre during the next few months

    Simplify life with emailed City accounts: just send an email or SMS and it’s done

    Simplify life with emailed City accounts: just send an email or SMS and it’s done

    17 October 2024

    The City encourages residents to sign up to receive emailed accounts

    City Customer Offices closed on 5 to 7 October 2024

    City Customer Offices closed on 5 to 7 October 2024

    04 October 2024

    ​The City’s customer offices will be closed this weekend on 5 to 7 October 2024 due to necessary system maintenance

    City Ambassadors gain valuable job experience and skills at the metro

    City Ambassadors gain valuable job experience and skills at the metro

    01 September 2024

    The initial intake for the Facilities Management Ambassador Programme in August 2022 saw 28 individuals selected from all over the metro to serve as City Ambassadors at various customer facing subcouncil offices

    Don’t fake it ‘til you make it

    Don’t fake it ‘til you make it

    25 August 2024

    Between July 2023 and June 2024, the City's DLTCs recorded 430 incidents where documents submitted were questionable.

    Embrace convenience: Register to use the City’s emailed account service

    Embrace convenience: Register to use the City’s emailed account service

    24 August 2024

    The City is committed to providing residents with the most efficient and convenient service

     Closure of Plumstead customer office for maintenance

    Closure of Plumstead customer office for maintenance

    14 June 2024

    The City advises residents of the closure of the Plumstead customer office on Saturday, 15 June 2024, due to building maintenance.

    Closure of Brackenfell revenue office for electricity upgrades

    Closure of Brackenfell revenue office for electricity upgrades

    03 June 2024

    ​Residents are advised of the closure of the City’s Brackenfell Revenue Department offices on Saturday, 8 June 2024.

    City Customer Offices closed this weekend

    City Customer Offices closed this weekend

    03 May 2024

    The City’s customer offices will be closed this weekend on 4 to 6 May 2024 due to necessary system maintenance.

    City online booking system opens in Strand and Brackenfell

    City online booking system opens in Strand and Brackenfell

    17 February 2024

    Customers are encouraged to make use of the online booking system when planning to visit a City customer office

    Register to use the City’s convenient emailed accounts service

    Register to use the City’s convenient emailed accounts service

    08 February 2024

    ​The City reminds residents, especially commercial customers, to sign up for and to make use of its convenient emailed accounts service.

    Your payments keep City services going

    Your payments keep City services going

    31 January 2024

    ​City customers are reminded and encouraged to pay their municipal accounts this month.

    Make an online booking for motor licences, accounts to avoid queues

    Make an online booking for motor licences, accounts to avoid queues

    10 October 2023

    The City's Cash offices and Motor Vehicle Registration and Licensing offices are usually busier from October to December, with the large majority of customers choosing to do their business in the festive season.

    Response to Memorandum dated 28 August 2023

    Response to Memorandum dated 28 August 2023

    02 September 2023

    Response to Memorandum dated 28 August 2023

    Pending applications exceeding number of new operating licences available to metered-taxi operators

    Pending applications exceeding number of new operating licences available to metered-taxi operators

    31 August 2023

    The moratorium on new applications for metered-taxi operating licences was lifted in February 2023 and has been executed in two phases.

     Warrant dodgers netted

    Warrant dodgers netted

    25 August 2023

    Traffic Service officers arrested offenders

    Top 100 warrant dodgers owe R9 million+ in unpaid fines and penalties

    Top 100 warrant dodgers owe R9 million+ in unpaid fines and penalties

    21 July 2023

    ​Cape Town’s Top 100 list has been in place for at least five years, detailing the motorists with the highest number of outstanding warrants.

    Total of 1 296 new operating licences still available to metered-taxi operators

    Total of 1 296 new operating licences still available to metered-taxi operators

    04 May 2023

    The two-year moratorium on new applications for metered-taxi operating licences was lifted in February 2023 and is being executed in two phases.

    City plans R25m spend to improve customer offices

    City plans R25m spend to improve customer offices

    14 April 2023

    The City is constantly looking for new ways to enhance and streamline its service offering to residents across the metro

    Total of 2 643 new operating licences available to metered-taxi operators

    Total of 2 643 new operating licences available to metered-taxi operators

    09 February 2023

    Joint Statement by the Western Cape Department of Transport and Public Works and The City of Cape Town

    City urges residents to make use of Walk-in Centre online booking system

    City urges residents to make use of Walk-in Centre online booking system

    06 October 2022

    ​In September, the City of Cape Town launched its new online booking system for motor vehicle licence renewals, as well as for account payments and queries

    City launches Walk-in Centre online booking system

    City launches Walk-in Centre online booking system

    02 September 2022

    ​Today, 2 September 2022, the City of Cape Town launched its new online booking system for motor vehicle licence renewals

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