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    City Customer Interaction Centres closed for Women’s Day

    City Customer Interaction Centres closed for Women’s Day

    05 August 2026

    ​The City's Customer Interaction Centres will be closed for Women’s Day

    Hello-RITA! New bot helps qualifying Cape Town residents renew their municipal benefits – fast and easy

    Hello-RITA! New bot helps qualifying Cape Town residents renew their municipal benefits – fast and easy

    14 July 2026

    Pensioners, social grant recipients and qualifying indigent residents must reapply.

    City Customer Interaction Centres closed on 16 June public holiday

    City Customer Interaction Centres closed on 16 June public holiday

    12 June 2026

    ​The City’s Customer Interaction Centres will be closed on Tuesday,16 June 2026, for the Youth Day public holiday

    City's Goodwood customer office permanently closed, other options available

    City's Goodwood customer office permanently closed, other options available

    28 May 2026

    Residents are encouraged to check the City’s website or call ahead before visiting the nearest office

    Traffic fine roadshow heads to Brackenfell

    Traffic fine roadshow heads to Brackenfell

    13 May 2026

    The roadshows make the often arduous task of fine and warrant representations across different magisterial districts far easier

    City’s eServices offline on 1 May 2026

    City’s eServices offline on 1 May 2026

    28 April 2026

    The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable from midnight on Friday, 1 May 2026 to 07:00 on Saturday, 2 May 2026

    Some City services offline for system maintenance

    Some City services offline for system maintenance

    14 April 2026

    The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance.

    City office closures March to May 2026

    City office closures March to May 2026

    19 March 2026

    The City's Customer Interaction Centres will be closed on certain days during the next few months

    Apply now for City indigent and pensioner support

    Apply now for City indigent and pensioner support

    12 March 2026

    Help is available and we encourage indigent residents and pensioners to apply for support with service and rates costs

    Athlone customer office closed for necessary maintenance

    Athlone customer office closed for necessary maintenance

    06 March 2026

    The City’s Athlone Customer Interaction Centre will be closed for approximately a week.

    City cautions power users about WhatsApp payment scam

    City cautions power users about WhatsApp payment scam

    05 March 2026

    The City reminds customers that it would never approach a customer via WhatsApp about payments

    Use City online services book an appointment

    Use City online services book an appointment

    12 February 2026

    ​Customers and motorists are encouraged to make use of convenient online payment and motor licence renewal options

    Bellville MVRL closed for necessary maintenance

    Bellville MVRL closed for necessary maintenance

    09 February 2026

    The City’s Bellville motor vehicle registration and licensing (MVRL) located in Reed Street will be closed for approximately six weeks from Monday, 16 February 2026, for maintenance

    Pensioner, indigent assistance available, thank you for account payments

    Pensioner, indigent assistance available, thank you for account payments

    04 February 2026

    ​The City would like to remind residents that support is available to those who are struggling financially.

    Human Settlements Roadshow brings services to Lotus River residents

    Human Settlements Roadshow brings services to Lotus River residents

    29 January 2026

    This week, City Human Settlements teams were in Lotus River, providing residents with real-time assistance and solutions to a wide range of Human Settlements related enquiries

    Don’t miss the Title Deeds Express: New human settlements service bus to expand delivery

    Don’t miss the Title Deeds Express: New human settlements service bus to expand delivery

    22 January 2026

    This bus is about access. It’s about meeting residents where they are and making sure Human Settlements services feel reachable and responsive

    Pay online, make an appointment – avoid queues

    Pay online, make an appointment – avoid queues

    16 January 2026

    ​The City encourages customers and motorists to book ahead of visiting a customer office to pay their accounts and renew their licence discs.

    City warns residents to stay alert to housing scams

    City warns residents to stay alert to housing scams

    14 January 2026

    The City reiterates that City housing opportunities are free and qualifying residents will never be asked to pay for placement on the City’s Housing Needs Register, or for allocation of housing opportunities

    Additional City offices festive season closures

    Additional City offices festive season closures

    12 December 2025

    The City’s Revenue Department offices as well as Traffic Services’ driving licence testing centres, Human Settlements’ offices and municipal courts will be closed on various days over the festive season

    City offices festive season closures

    City offices festive season closures

    04 December 2025

    December holidays will impact the operating hours of the City’s Customer Offices.

    Be aware, report water disconnection scams

    Be aware, report water disconnection scams

    02 December 2025

    ​Residents are reminded to be alert and aware of scammers posing as City Water and Sanitation staff soliciting payment from customers to avoid supposed water restrictions/disconnections

    Beware of electricity festive season scammers

    Beware of electricity festive season scammers

    25 November 2025

    ​The City’s Energy Directorate urges residents to be alert to electricity scams and encourages all Capetonians to be vigilant of individuals posing as City officials

    Apply now! City indigent and pensioner support: everything residents need to know

    Apply now! City indigent and pensioner support: everything residents need to know

    20 November 2025

    We’re asking our indigent residents and pensioners to apply for help with service and rates costs

    Busy November: Make use of online vehicle disc renewal, account payments

    Busy November: Make use of online vehicle disc renewal, account payments

    06 November 2025

    City customers and motorists are encouraged to make use of online options to pay accounts and to renew their vehicle licence discs

    City Customer Offices closed for Heritage Day

    City Customer Offices closed for Heritage Day

    18 September 2025

    ​The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed on the public holiday, 24 September 2025

    City’s first vehicle licensing renewal ‘drive-through’ now open

    City’s first vehicle licensing renewal ‘drive-through’ now open

    09 September 2025

    Motorists can renew their vehicle licence discs without leaving their cars.

    Receive emailed accounts: City customers urged to submit account number, cell phone number and email address

    Receive emailed accounts: City customers urged to submit account number, cell phone number and email address

    01 September 2025

    From 31 December 2025, the City will only send emailed accounts and it will no longer send bills via the postal service

    Beware of Electricity WhatsApp scammers

    Beware of Electricity WhatsApp scammers

    28 August 2025

    ​The City of Cape Town’s Electricity Department warns residents about a new electricity scam and urges everyone to be vigilant of individuals posing as City officials.

    Temporary closure of City Strand Customer Interaction and Motor Vehicle Licencing office

    Temporary closure of City Strand Customer Interaction and Motor Vehicle Licencing office

    13 August 2025

    ​The City wishes to inform residents that the Strand Customer Interaction and Motor Vehicle Registration and Licencing office will be closed until further notice

    Prepaid electricity: Tips to save and myths busted

    Prepaid electricity: Tips to save and myths busted

    13 August 2025

    We are committed to assisting prepaid electricity customers take control of their electricity usage

    City Customer Offices closed for Women’s Day

    City Customer Offices closed for Women’s Day

    05 August 2025

    ​The City’s customer offices will be closed on Saturday.

    Here's how you can qualify for the City's debt write-off initiative

    Here's how you can qualify for the City's debt write-off initiative

    03 August 2025

    ​The City has various incentives and initiatives available to residents as part of its new 2025/26 budget.

    eBill deadline approaching: send your account number and contact details to the City

    eBill deadline approaching: send your account number and contact details to the City

    29 July 2025

    ​City customers are advised of the looming eBill deadline that will see all municipal accounts being sent via email and not via the postal service.

    Here's how you can qualify for the City's debt write-off initiative

    Here's how you can qualify for the City's debt write-off initiative

    17 July 2025

    City Council approved the debt write-off of approximately R2,2 billion in old debt for qualifying beneficiaries.

    Scam alert: fake health officials at it again

    Scam alert: fake health officials at it again

    02 July 2025

    Scammers posing as City health inspectors are once again targeting businesses, demanding payment for fake 'health certificates'.

    Cape Town adopts Invested in Hope Budget, R40bn record infrastructure plan

    Cape Town adopts Invested in Hope Budget, R40bn record infrastructure plan

    26 June 2025

    The City’s Invested in Hope Budget for 2025/26

    Cape Town asks Concourt to invalidate Public Procurement Bill

    Cape Town asks Concourt to invalidate Public Procurement Bill

    11 June 2025

    The City has wide-ranging concerns about new red tape introduced in the Bill

    City Customer Offices closed for Youth Day

    City Customer Offices closed for Youth Day

    10 June 2025

    The City’s customer offices will be closed on Monday, 16 June 2025.

    Go digital before December 2025: send us your account number and contact details

    Go digital before December 2025: send us your account number and contact details

    08 June 2025

    The City urges all residents to make the switch to emailed accounts before 31 December 2025.

    Reminder to switch to emailed municipal accounts before 2025 deadline

    Reminder to switch to emailed municipal accounts before 2025 deadline

    19 May 2025

    ​The City reminds all residents to make the switch to emailed municipal accounts before 31 December 2025.

    Mayor Hill-Lewis honours Elsies River tenants who pay their way

    Mayor Hill-Lewis honours Elsies River tenants who pay their way

    15 May 2025

    ​The City recognised 50 of its senior Community Residential Unit (CRU) tenants.

    City Customer Interaction Centre public holiday closures

    City Customer Interaction Centre public holiday closures

    15 April 2025

    Residents are encouraged to make use of the City’s easy and convenient online services during this time.

    Send an SMS or email with your account number, contact details to switch to emailed accounts

    Send an SMS or email with your account number, contact details to switch to emailed accounts

    14 April 2025

    All residents should note the deadline to switch to emailed municipal accounts before 31 December 2025

    City frustrated by ongoing driving licence card renewal woes

    City frustrated by ongoing driving licence card renewal woes

    09 April 2025

    The City’s Driving Licence Testing Centres (DLTCs) have processed nearly 60 000 applications for new driving licences and Public Driving Permits (PrDPs) since the beginning of the year.

    City Customer Interaction Centre closures March to May 2025

    City Customer Interaction Centre closures March to May 2025

    14 March 2025

    The Customer Interaction Centres at our municipal offices will be closed on certain days during the next few months

    Closure of Kuils River revenue office for electricity upgrades

    Closure of Kuils River revenue office for electricity upgrades

    13 March 2025

    Residents are encouraged to make use of the various convenient online payment options.

    City proposes revised policy for public transport fares

    City proposes revised policy for public transport fares

    09 March 2025

    The City of Cape Town is proposing a revised fares policy for public transport services

    Traffic Fine Roadshow drives to Parow

    Traffic Fine Roadshow drives to Parow

    28 February 2025

    ​The City of Cape Town’s Traffic Service, in collaboration with Municipal Courts, Revenue Services, and other key departments, will host its annual public roadshow at the Parow Civic Centre, corner of Voortrekker and Talent Streets, Parow.

    Emailed accounts: As easy as sending an SMS or email to make the switch

    Emailed accounts: As easy as sending an SMS or email to make the switch

    27 February 2025

    ​The City will no longer send printed bills via the South African Postal Service after 31 December 2025 as part of its efforts to move accounts to email

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