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    City processing pensioner and indigent benefit applications, still time to apply

    City processing pensioner and indigent benefit applications, still time to apply

    05 August 2026

    The renewal application process must be completed before 31 August 2026

    Hello-RITA! New bot helps qualifying Cape Town residents renew their municipal benefits – fast and easy

    Hello-RITA! New bot helps qualifying Cape Town residents renew their municipal benefits – fast and easy

    14 July 2026

    Pensioners, social grant recipients and qualifying indigent residents must reapply.

    Cape Town is SA’s only ‘highly financially sustainable’ metro

    Cape Town is SA’s only ‘highly financially sustainable’ metro

    10 July 2026

    Mayor Hill-Lewis says the report ‘affirms the progress made in our vow that Cape Town will be South Africa’s beacon of hope

    Cape Town adopts City of Hope Budget, R40bn basic infrastructure investment

    Cape Town adopts City of Hope Budget, R40bn basic infrastructure investment

    29 June 2026

    This budget ensures Cape Town continues to be South Africa’s beacon of hope, offering the best services and value for ratepayer contributions

    Renew pensioner and indigent benefits before 1 July

    Renew pensioner and indigent benefits before 1 July

    11 June 2026

    Renew pensioner and indigent benefits before 1 July

    Metro Budgets compared: Cape Town offers highest household relief

    Metro Budgets compared: Cape Town offers highest household relief

    05 June 2026

    The City of Cape Town offers the most rates relief and benefits for pensioners and indigent households

    Attention Cape Town pensioners, registered indigent residents: re-apply for benefits before 1 July

    Attention Cape Town pensioners, registered indigent residents: re-apply for benefits before 1 July

    04 June 2026

    In the new Financial Year starting on 1 July, the City has proposed more than R8,3 billion in social assistance to qualifying pensioners and indigent residents

    City's Goodwood customer office permanently closed, other options available

    City's Goodwood customer office permanently closed, other options available

    28 May 2026

    Residents are encouraged to check the City’s website or call ahead before visiting the nearest office

    Mayor Hill-Lewis Council Speech: City of Hope Budget amendments

    Mayor Hill-Lewis Council Speech: City of Hope Budget amendments

    27 May 2026

    Mayor Hill-Lewis Council Speech

    City expands rates relief to shield households from court ruling impact

    City expands rates relief to shield households from court ruling impact

    27 May 2026

    The City has opened supplementary public participation on amendments to its City of Hope Budget 2026/27 following the Western Cape High Court’s ruling on tariff structures.

    City to open supplementary public participation on Budget 2026/27 amendments

    City to open supplementary public participation on Budget 2026/27 amendments

    22 May 2026

    The City of Cape Town will publish amendments to its tabled Budget 2026/27 for public comment

    Hope-at-Home: From uncertainty to security

    Hope-at-Home: From uncertainty to security

    13 May 2026

    City of Cape Town Mayoral Committee Member for Human Settlements, Councillor Carl Pophaim, today, 13 May 2026, announced a critical new lease regularisation programme, it allows qualifying residents to become regularised tenants with valid leases.

    City’s eServices offline on 1 May 2026

    City’s eServices offline on 1 May 2026

    28 April 2026

    The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable from midnight on Friday, 1 May 2026 to 07:00 on Saturday, 2 May 2026

    Some City services offline for system maintenance

    Some City services offline for system maintenance

    14 April 2026

    The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance.

    City helps customers with some R8,3 bn in rates and tariff relief

    City helps customers with some R8,3 bn in rates and tariff relief

    02 April 2026

    In addition to the R8,3 billion proposed in rates and services relief, around 60% of homes are set to get a property rates decrease or no change in rates at all

    Cape Town tables R40 billion basic infrastructure budget to improve services to all

    Cape Town tables R40 billion basic infrastructure budget to improve services to all

    31 March 2026

    Cape Town is SA’s one city that works, and with these investments we are building a city of hope for all, in line with our long-term vision

    City office closures March to May 2026

    City office closures March to May 2026

    19 March 2026

    The City's Customer Interaction Centres will be closed on certain days during the next few months

    Apply now for City indigent and pensioner support

    Apply now for City indigent and pensioner support

    12 March 2026

    Help is available and we encourage indigent residents and pensioners to apply for support with service and rates costs

    Cape Town to lower property rates formula by 10,2% following GV2025

    Cape Town to lower property rates formula by 10,2% following GV2025

    19 February 2026

    The lower rate-in-rand is among several proposed measures to help keep property rates increases to a minimum for most homeowners

    Pensioner, indigent assistance available, thank you for account payments

    Pensioner, indigent assistance available, thank you for account payments

    04 February 2026

    ​The City would like to remind residents that support is available to those who are struggling financially.

    Apply now! City indigent and pensioner support: everything residents need to know

    Apply now! City indigent and pensioner support: everything residents need to know

    20 November 2025

    We’re asking our indigent residents and pensioners to apply for help with service and rates costs

    Get relief – Apply for the City’s R2,2 bn debt write-off programme; R5,1 bn indigent, elder support

    Get relief – Apply for the City’s R2,2 bn debt write-off programme; R5,1 bn indigent, elder support

    25 August 2025

    ​The City is helping residents with their municipal debt and encourages customers to make use of the support available to lighten the load.

    City avails R5,1 bn to help qualifying residents with rates and service costs

    City avails R5,1 bn to help qualifying residents with rates and service costs

    20 August 2025

    ​The City has availed more than R5,1 bn in rates and service assistance to qualifying residents.

    Prepaid electricity: Tips to save and myths busted

    Prepaid electricity: Tips to save and myths busted

    13 August 2025

    We are committed to assisting prepaid electricity customers take control of their electricity usage

    Here's how you can qualify for the City's debt write-off initiative

    Here's how you can qualify for the City's debt write-off initiative

    03 August 2025

    ​The City has various incentives and initiatives available to residents as part of its new 2025/26 budget.

    Here's how you can qualify for the City's debt write-off initiative

    Here's how you can qualify for the City's debt write-off initiative

    17 July 2025

    City Council approved the debt write-off of approximately R2,2 billion in old debt for qualifying beneficiaries.

    Cape Town adopts Invested in Hope Budget, R40bn record infrastructure plan

    Cape Town adopts Invested in Hope Budget, R40bn record infrastructure plan

    26 June 2025

    The City’s Invested in Hope Budget for 2025/26

    Expanded rates relief measures tabled at City Council

    Expanded rates relief measures tabled at City Council

    28 May 2025

    The City of Cape Town has tabled expanded rates relief measures and other changes to the proposed

    Cape Town set to soften tariff increases for higher value properties

    Cape Town set to soften tariff increases for higher value properties

    30 April 2025

    The City is looking to extend rates rebates to more property owners and pensioners.

    Cape Town offers lowest monthly bill, best services for 2025_26

    Cape Town offers lowest monthly bill, best services for 2025_26

    23 April 2025

    The City of Cape Town offers the lowest monthly municipal bill of South Africa’s ‘big five’ metros

    Cape Town tables most inclusive social package for indigents relief, pensioners

    Cape Town tables most inclusive social package for indigents relief, pensioners

    15 April 2025

    City of Cape Town has tabled the most inclusive social assistance package for indigent relief and rates rebates based on an analysis of the 2025_26 draft budgets for each metro

    City Customer Interaction Centre public holiday closures

    City Customer Interaction Centre public holiday closures

    15 April 2025

    Residents are encouraged to make use of the City’s easy and convenient online services during this time.

    Cape Town offers best value property rates of SA’s cities for 2025_2026

    Cape Town offers best value property rates of SA’s cities for 2025_2026

    09 April 2025

    The rate-in-rand is a statutory formula used by municipalities to calculate property rates

    "Invested in Hope"

    27 March 2025

    “Invested in Hope” Budget 2025/26

    Record infrastructure, safety plans in Cape Town’s -Invested in Hope- Budget draft for 2025/2026

    Record infrastructure, safety plans in Cape Town’s -Invested in Hope- Budget draft for 2025/2026

    27 March 2025

    Cape Town Mayor Geordin Hill-Lewis has announced a South African-record infrastructure investment of R39,7bn over three years in an address to City Council

    City Customer Interaction Centre closures March to May 2025

    City Customer Interaction Centre closures March to May 2025

    14 March 2025

    The Customer Interaction Centres at our municipal offices will be closed on certain days during the next few months

    Closure of Kuils River revenue office for electricity upgrades

    Closure of Kuils River revenue office for electricity upgrades

    13 March 2025

    Residents are encouraged to make use of the various convenient online payment options.

    Mayor welcomes Cape Town’s Clean Audit from AG

    Mayor welcomes Cape Town’s Clean Audit from AG

    30 January 2025

    ​Cape Town’s City Council today adopted the metro’s latest Annual Report for 2023/24, which includes a clean audit report from the Auditor General (AG).

    Payments essential for City services, thank you

    Payments essential for City services, thank you

    16 January 2025

    ​The City thanks residents who have already paid their municipal accounts this month.

    City reminds residents of Ocean View Customer Interaction Centre closure

    City reminds residents of Ocean View Customer Interaction Centre closure

    23 December 2024

    The decision to close the office was made after long deliberations, it was advertised and also discussed at open meetings of the subcouncil.

    City reminds residents to do business online this busy December

    City reminds residents to do business online this busy December

    20 December 2024

    The City’s Customer Interaction Centres are usually busier over the festive period as many residents choose this period to pay their municipal accounts, renew licence discs and attend to other urgent business

    Closure of Ocean View Customer Interaction Centre

    Closure of Ocean View Customer Interaction Centre

    10 December 2024

    Residents are encouraged to visit another interaction centre, particularly the new Fish Hoek Customer Interaction Centre, and to make use of the City’s various, convenient online options

    City Customer Office festive closures

    City Customer Office festive closures

    09 December 2024

    Residents are also urged to settle their municipal accounts using one of many online options during this period for an accurate, efficient and secure payment process

    City condemns intimidation of water debt management staff

    City condemns intimidation of water debt management staff

    24 November 2024

    The City of Cape Town strongly condemns recent incidents of intimidation, directed at staff while they are executing their duties.

    City recognises tenants who pay their way

    City recognises tenants who pay their way

    19 November 2024

    The City recognised 50 of its Manenberg Community Residential Unit (CRU) tenants who have consistently paid their rent over the past few years.

    Disaster donation drive kicks off

    Disaster donation drive kicks off

    15 November 2024

    Next to public safety, humanitarian relief in a crisis or disaster scenario is essential

    City’s free basic energy, lifeline assistance improving lives

    City’s free basic energy, lifeline assistance improving lives

    14 August 2024

    With more than 30% of its households receiving free basic electricity and lifeline support, the City of Cape Town stands out by caring for communities with a comprehensive social relief package

    Traffic fine (and municipal accounts) roadshow loading for Mitchells

    Traffic fine (and municipal accounts) roadshow loading for Mitchells

    24 July 2024

    The next roadshow will take place at the Lentegeur Civic in Merrydale Road, Mitchells Plain from 29 to 31 July 2024.

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