Eskom's load-shedding - your questions answered
01 January 1970
For the second part of our load-shedding podcast miniseries, we asked the City’s Executive Director for Energy and Climate Change, Kadri Nassiep, more of our customers’ questions.
Questions:
1. Why are some households supplied by Eskom and others by the City?
2. Why are some areas not load-shed?
3. What can a household do to reduce the pressure on the grid?
Listen here:
Second episode: https://soundcloud.com/ct-media/10112021_loadshedding-faq-part2
First episode: https://soundcloud.com/ct-media/kadri-nassiep_loadshedding_08112021
Please note:
Eskom’s blackouts typically cause power faults due to nuisance tripping and increased service requests.
Please wait at least 30 minutes before logging a service request alerting the City that the power in your area has not come back after load-shedding. Sometimes, the issue is already being resolved. City teams will do their best to attend to any outages as soon as possible.
City’s service channels (please only use one channel and don't log the same request multiple times):
SMS: 31220 (standard charges apply)
Email: power@capetown.gov.za
Online: www.capetown.gov.za/servicerequests
Be energy wise
• Turn the geyser temperature down to 60°C.
For more tips: https://savingelectricity.org.za/
End
Published by:
City of Cape Town, Media Office
Supporting Media
