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Eskom's load-shedding - your questions answered<p>​Questions: <br>1. Why are some households supplied by Eskom and others by the City? <br>2. Why are some areas not load-shed? <br>3. What can a household do to reduce the pressure on the grid? </p><p>Listen here: <br>Second episode: <a href=""></a><br>First episode: <a href=""></a></p><p>Please note: <br>Eskom’s blackouts typically cause power faults due to nuisance tripping and increased service requests. <br>Please wait at least 30 minutes before logging a service request alerting the City that the power in your area has not come back after load-shedding. Sometimes, the issue is already being resolved. City teams will do their best to attend to any outages as soon as possible. <br> <br>City’s service channels (please only use one channel and don't log the same request multiple times):<br>SMS: 31220 (standard charges apply)<br>Email: <a href=""></a><br>Online: <a href=""></a><br> <br>Be energy wise<br>• Turn the geyser temperature down to 60°C. <br>For more tips: <a href=""></a><br> </p>2021-11-11T22:00:00ZGP0|#e3c03ac1-845c-4119-815d-e796340463ba;L0|#0e3c03ac1-845c-4119-815d-e796340463ba|Community news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#b195be29-9300-4dc7-ac99-92629ce847ac;L0|#0b195be29-9300-4dc7-ac99-92629ce847ac|electricity;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb10

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