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City brings customer services to Kraaifontein and KhayelitshaCity brings customer services to Kraaifontein and Khayelitsha<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/%28Treasury%29%20Policies%20and%20publications%20Header.jpg" style="BORDER:0px solid;" /><p>​The City of Cape Town’s Mobile Office is bringing its customer relations team to residents to assist with a wide range of municipal enquiries and service requests. Next week the mobile office will be visiting Kraaifontein and Khayelitsha. <br></p><p>The details are as follows:</p><ul><li>Thursday, 22 June 2023, from 09:30 to 13:30 at the Kraaifontein Civic Centre Main Hall, Brighton Road, Kraaifontein</li></ul>Friday, 23 June 2023, from 09:30 to 15:00 at the Solomon Tshuku Hall, Site C Plaza, Khayelitsha<br><br> <br>The intention is to take customer services to the communities that are far from municipal facilities. The City's Customer Relations Department's mobile team will assist residents with logging queries and service requests electronically. Customers can engage with the City in a wide range of non-emergency enquiries such as rates, sewerage, electricity, water, refuse collections, and all other account enquiries. <br> <br><br>To date, the mobile office team has been very effective in resolving long outstanding queries for residents.<br><br> <br>'The City is taking services to Khayelitsha and Kraaifontein residents to afford them the opportunity to enquire and to solve issues without having to leave their area. I encourage residents to take full advantage of this opportunity and to get the answers that they need about their general municipal matters,' said the City's Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.<br><br><strong> </strong><br><br> <br><br><strong>End</strong><br><p><br></p>2023-06-14T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#ada69023-b456-4376-8646-f13edaaa3e9b;L0|#0ada69023-b456-4376-8646-f13edaaa3e9b|customer service;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#1b9d0bba-e950-413c-a098-30ae46bbacf5;L0|#01b9d0bba-e950-413c-a098-30ae46bbacf5|Kraaifontein;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb10

 

 

Power Heroes Programme Power Heroes Programme Residential and small commercial customers in City-supplied areas can now sign up to be Power Heroes.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Power_heroes_header.png" style="BORDER:0px solid;" />GP0|#7a21350b-1005-45fc-8da5-513d9bb2b4ab;L0|#07a21350b-1005-45fc-8da5-513d9bb2b4ab|Power Heroes Programme;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#034940d1-0e3a-4366-8246-c524fcee34b2;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#469d67f0-885e-49ee-a1e6-219da27baaae;L0|#0469d67f0-885e-49ee-a1e6-219da27baaae|Power Heroes Programme;GPP|#9a52d66f-57c1-4cb8-b297-6994dd682ede;GPP|#99fac000-f3ac-4774-9ffd-e5e59a130e21;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24
Support for vulnerable groupsSupport for vulnerable groupsWe run awareness campaigns and offer training programmes for vulnerable groups in Cape Town. <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Vulnerable_Groups_header.jpg" style="BORDER:0px solid;" />GP0|#8aa026d5-76b7-4a35-b20e-5289e9d81096;L0|#08aa026d5-76b7-4a35-b20e-5289e9d81096|Support for vulnerable groups;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#91fa9e76-1a04-4a62-b784-d6e2f4b854c1;GPP|#a7bec65e-58d7-4b23-812f-85fb439d45a1;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#d19b87ab-fa60-424f-b7b7-5209eb182382;L0|#0d19b87ab-fa60-424f-b7b7-5209eb182382|Support for vulnerable groups;GPP|#a947ad31-e011-494a-9f96-d7b10ee12b2f;GPP|#063a6668-d6cb-4c45-adaf-f559697b85fd;GP0|#7b6c2e34-bbcc-4c35-99a9-2aaff80fde83;L0|#07b6c2e34-bbcc-4c35-99a9-2aaff80fde83|Support for vulnerable groups;GPP|#cd99ac49-ecca-405e-bdcd-46b95dde8120;GP0|#922e4c8d-b1e4-4cd3-b77c-e3fd55cd8660;L0|#0922e4c8d-b1e4-4cd3-b77c-e3fd55cd8660|Support for vulnerable groups;GPP|#0a7a652a-a000-4e92-b440-c56f14fe2be1;GPP|#df0a3405-0ca1-4617-8047-15a034219fee;GP0|#ae8604ed-8764-45db-9237-ccddec0442d2;L0|#0ae8604ed-8764-45db-9237-ccddec0442d2|Support for vulnerable groups;GPP|#7be56b1b-559e-4f74-b0b9-4e83eb5c9453;GPP|#4a553a67-2cba-4911-9745-a724e38b645a;GPP|#af370586-9ba3-404a-9d6e-02066ca42752
Typhoid feverTyphoid feverFind out about typhoid fever, the prevention and treatment methods.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Typhoid-Fever.jpg" style="BORDER:0px solid;" />GP0|#0809f2b4-907a-4d37-9dfa-44c603965a38;L0|#00809f2b4-907a-4d37-9dfa-44c603965a38|Typhoid fever;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#d65ab879-2884-426b-a380-7b8f9433c812;GPP|#090e430c-3809-42d5-a80b-caea93b2beaf;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711
CholeraCholeraFind out about cholera, as well as the prevention and treatment methods.<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/Cholera.jpg" style="BORDER:0px solid;" />GP0|#deedffd6-8fc5-4673-9d7f-7f567315f820;L0|#0deedffd6-8fc5-4673-9d7f-7f567315f820|Cholera;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#d65ab879-2884-426b-a380-7b8f9433c812;GPP|#090e430c-3809-42d5-a80b-caea93b2beaf;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711

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