The Customer Relations Department’s Mobile Office will assist with general municipal account enquiries including rates, sewage, electricity, water, refuse collections, potholes and all other account enquiries. They will also assist with general enquiries relating to City Parks, Urban Waste, Property Management, and Valuations. 

‘One of our priorities is delivering services with our customers in mind. We do everything in our power to ensure that access to services is convenient and inclusive. The City offers a range of services and it is our goal to ensure that we reach every resident and we appeal to all residents to please take advantage of this opportunity. We have staff who will listen and advise residents about a service, or municipal account enquiries. Residents are reminded to please bring their IDs and municipal accounts with them to help facilitate the process,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.