Community policing

Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

<a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-an-accredited-waste-services-provider"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-as-an-accredited-waste-services-provider</a>

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the proposed MyCiTi Phase 2A stop locations along direct routes

10 October – 30 November 2022

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/proposed-myciti-phase-2a-stop-locations-along-direct-routes">proposed-myciti-phase-2a-stop-locations-along-direct-routes</a>

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Cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="https://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a>

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Dam levels

The City of Cape Town and the National Department of Water and Sanitation measures dam levels to check how much water is available.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">this-weeks-dam-levels</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for the household, while relevant sectional title complexes can apply for the required number of bins.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

Pay for your vehicle licence renewal online through e-Services or in person.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

The City calls on all communities to stop illegal dumping and to report anyone who engages in this act.

<a href="https://www.capetown.gov.za/local%20and%20communities/community-health-and-safety/healthy-environment/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Green Infrastructure Programme

We are developing a Green Infrastructure Programme (GIP) for Cape Town. This will improve current natural assets and help towards the planning of new green and sustainable features.

<a href="https://www.capetown.gov.za/departments-city-initiatives/environmental-resource-management/green-infrastructure-programme"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">green-infrastructure-programme</a>

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a>

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/find-your-councillor-ward-or-subcouncil"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">find-your-councillor-ward-or-subcouncil</a>

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Learn more about your right to access to information

On Wednesday, 25 February 2026, the City’s Legal Services Department will host a Public PAIA Awareness Campaign at the Cape Town Civic Centre

<p>The Access to Information Unit will be assisting attendees with any queries they may have. </p><p><strong>The details are as follows:</strong></p><ul><li><strong>Date:</strong> Wednesday, 25 February 2026</li><li><strong>Time:</strong> From 08:30 to 14:30, visitors are welcome to visit at any time during this slot</li><li><strong>Venue: </strong>Cape Town Civic Centre, concourse level, 12 Hertzog Boulevard</li></ul><p>The City’s Access to Information Unit has a dedicated walk-in public office, namely the Access to City Records Office in the Cape Town Civic Centre where the unit assists the public with the PAIA process. This includes guidance on completing and submitting PAIA forms, liaising with the relevant City line departments for the provision of records, as well as decisions on outcomes of PAIA applications. </p><p>An online service to submit requests, and more information is also available on the <a href="https://www.capetown.gov.za/City-Connect/Access-information/Request-access-to-information">City’s website</a>. </p><p>The campaign intends to raise awareness of the Promotion of Access to Information Act 2 of 2000 and to inform members of the public of their rights in terms of the Act.</p><p>This initiative forms part of the City’s efforts to engage residents about the PAIA process and to create awareness that any person can apply to the City for access to information.</p><p>PAIA gives effect to Section 32 of the Constitution, which confirms the public’s right of access to information held by the State, with the exception of records held by the Cabinet, Courts and by members of Parliament and Provincial Legislatures. Therefore, the information in the City’s possession is subject to PAIA. </p><p>The act provides voluntary and mandatory mechanisms or procedures to enable people to obtain information swiftly, for free, and effortlessly.</p>

2026-02-15T22:00:00Z

Additional R39 million for stormwater maintenance to mitigate winter flooding

The City’s Urban Mobility Directorate has been allocated an additional R39 million to ramp up maintenance and repair of stormwater infrastructure in flood-prone areas

<p>The City Council committed an additional R39 million to the City’s Roads Infrastructure Management Department (RIM) when it approved the adjustment budget at its meeting last month. </p><p>‘Thanks to the additional budget, we are increasing our maintenance efforts, focusing on those areas that are worst affected during the wet winter months. We can deploy more teams and increase the cleaning cycles. Unfortunately, we have seen a significant increase over the past few years in vandalism and the illegal dumping of refuse and litter into our stormwater infrastructure. This remains our single biggest challenge because the dumping of material causes blockages and prevents runoff from rainfall events to enter the system and as a result, roads and houses get flooded, or the runoff takes an unusually long time to clear. </p><p>‘We have eight districts across Cape Town and the RIM teams in these areas are already hard at work, clearing stormwater pipes, manholes, catchpits, channels, ponds, and canals, as well as infrastructure along major traffic routes and in low lying areas. This is in addition to maintenance and minor repairs that are needed to ensure the system is fully functional by winter,’ said the City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas.</p><p>The areas for focused interventions were identified using data from last year, public reports of flooding, historic records, and site visits and investigations by local RIM teams. Stormwater systems in and around informal areas are included.</p><p>High risk areas include the following:</p><ul><li><div style="text-align:left;">Flat areas where run-off from rainfall events is likely to build up</div></li><li><div style="text-align:left;">Low lying areas with no overland stormwater infrastructure</div></li><li><div style="text-align:left;">Where properties are lower than the roads</div></li><li><div style="text-align:left;">Areas prone to illegal dumping and vandalism</div></li><li><div style="text-align:left;">Where pond inlet and outlet structures are blocked off</div></li><li><div style="text-align:left;">Areas below steep mountain slopes</div></li><li><div style="text-align:left;">Low lying coastal areas </div></li><li><div style="text-align:left;">Major traffic routes</div></li></ul><p>The additional R39 million forms part of the directorate’s operational budget for the period up to 30 June 2026 for:</p><ul><li><div style="text-align:left;">Mechanical jetting and vacuuming to remove waste from underground pipes and catchpit connections</div></li><li><div style="text-align:left;">Desilting of canals and ponds </div></li><li><div style="text-align:left;">Repair of low-flow channels</div></li><li><div style="text-align:left;">Repair of damaged and vandalised manholes and catchpits to improve the functionality of the system</div></li><li><div style="text-align:left;">Minor modifications to existing stormwater infrastructure</div></li></ul><p>‘The efforts will assist us to mitigate flooding incidents, and the teams will also increase inspections to proactively identify blocked infrastructure. On this note, I want to ask residents to keep on reporting blocked drains and illegal dumping, to not sweep waste into stormwater drains, and to help keep the stormwater inlets in their streets free from debris and waste. Regular trimming of trees overhanging drains will also help a lot,’ said Councillor Quintas.</p><p>Help us prepare for winter, report blocked stormwater drains:</p><ul><li><div style="text-align:left;">On the City of Cape Town APP</div></li><li><div style="text-align:left;">Phone the City’s customer call centre on <a>0860 103 089</a></div></li><li><div style="text-align:left;">Send an email to <a href="mailto:contact.us@capetown.gov.za" target="_blank">contact.us@capetown.gov.za</a> </div></li><li><div style="text-align:left;">Log a <a href="https://www.capetown.gov.za/servicerequests" target="_blank">service request</a></div></li></ul><p> <br> <br><strong>End</strong><br></p>

2026-02-14T22:00:00Z

Computerised Learner's Licence Test rollout nears completion

The Computerised Learner's Licence Testing (CLLT) system will be implemented at all the City's 18 Driving Licence Testing Centres (DLTCs)

<p></p><p>As an implementing agent for the Road Traffic Management Corporation (RTMC) and the Western Cape Government, the City's DLTCs started the roll out last year.</p><p>The system replaces the current manual booklet-based test and will allow learner licence applicants to tap their way through their test, using digital screens.<br> <br>'Applicants take a random, computer-generated touch-screen test which provides immediate, accurate results. This is a faster and more reliable system, which will not only improve efficiency, but will reduce the waiting periods associated with paper-based, manual tests. The digital system reduces opportunities for cheating and it draws from a randomised database of questions. It also eliminates the possibility of fixed answer sheets being leaked,' said Mayoral Committee Member for Safety and Security, Alderman JP Smith.<br> <br><strong>Key Benefits of the CLLT System:</strong></p><ul><li><div style="text-align:left;">Faster and more accurate results thanks to instant digital processing</div></li><li><div style="text-align:left;">Reduces the risk of corruption through secure and standardised testing</div></li><li><div style="text-align:left;">Equipped with fingerprint verification and touchscreen functionality for a modern, user-friendly experience</div></li><li><div style="text-align:left;">Tests are available in all 11 official languages and the system supports hearing-impaired applicants, making the process more inclusive</div></li><li><div style="text-align:left;">Uninterrupted service as systems are designed to remain operational during electricity outages</div></li></ul><p> <br>Prospective applicants are reminded that the booking system remains the same.</p><p>The digital system will have a demonstration function to help candidates familiarise themselves with what’s expected, before the test gets under way. </p><p>‘The digital system offers on-screen, multi-language support in 11 official languages and provides specialised support for hearing-impaired applicants, which eliminates the need for an interpreter. We are not only keeping up with digital progress, but it’s part of a broader effort to improve service delivery and provide greater accessibility for all our residents,’ said Cape Town Traffic Services spokesperson, Chief Inspector Kevin Jacobs. <br> <br>Appointments and Preparation:<br>Learner’s licence test appointments can be made at any of the City of Cape Town’s 18 Driving Licence Testing Centres.<br> <br>To help applicants prepare, a free downloadable study guide is available, covering road signs, vehicle controls, and the rules of the road. It can be downloaded on <a href="https://www.natis.gov.za/index.php/downloads/learner-driver-manual" target="_blank">https://www.natis.gov.za/index.php/downloads/learner-driver-manual</a> <br> <br>For more information about learner licences and the requirements, please visit the City's website: <a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-a-learners-licence" target="_blank">https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-a-learners-licence</a> <br></p>

2026-02-13T22:00:00Z

Your City in 60 seconds

Catch up on the latest important City news updates with your City in 60 seconds.

<p>Each week, we share a new video giving you a snapshot of what we are up to in your community.</p><div class="responsive-media"> <iframe width="560" height="315" title="YouTube video player" src="https://www.youtube.com/embed/gQTXc7K5-cs?si=FEyoiaM19OZcZJrY" frameborder="0"></iframe> </div> <br> <div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20backs%20new%20business%20process%20outsourcing%20investment%20into%20Mitchells%20Plain"> <img class="responsive" alt="City backs new business process outsourcing investment into Mitchells Plain" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/callCenter-GHL-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20backs%20new%20business%20process%20outsourcing%20investment%20into%20Mitchells%20Plain"> <strong>City backs new business process outsourcing investment into Mitchells Plain</strong></a> <br>New call centre jobs for Mitchells Plain through CapeBPO. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/City%20doubles%20partnerships%20with%20community-based%20organisations%20to%20reduce%20river%20pollution"> <img class="responsive" alt="City doubles partnerships with community-based organisations to reduce river pollution" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/reducePollution-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/City%20doubles%20partnerships%20with%20community-based%20organisations%20to%20reduce%20river%20pollution"> <strong>City doubles partnerships with community-based organisations to reduce river pollution</strong> </a> <br>22 community-based organisations received funding for improving environmental conditions. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/The%20magic%20of%20storytelling%20celebrated%20on%20World%20Read%20Aloud%20Day"> <img class="responsive" alt="The magic of storytelling celebrated on World Read Aloud Day" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/readAloud-380.jpg" /> </a> </figure> <a href="https://www.capetown.gov.za/Media-and-news/The%20magic%20of%20storytelling%20celebrated%20on%20World%20Read%20Aloud%20Day"> <strong>The magic of storytelling celebrated on World Read Aloud Day</strong> </a> <br>Free access to books, newspapers and magazines via the City’s OPAC page. </div><div style="clear:both;margin-bottom:5px;"> <figure class="figure-credits left" style="margin:0px 15px 10px 0px;"> <a href="https://www.capetown.gov.za/Media-and-news/Late%20event%20applications%20will%20not%20be%20processed"> <img class="responsive" alt="Late event applications will not be processed" src="https://resource.capetown.gov.za/cityassets/Media%20Images%202/eventCity-380.jpg" /> </a></figure> <a href="https://www.capetown.gov.za/Media-and-news/Late%20event%20applications%20will%20not%20be%20processed"> <strong>Late event applications will not be processed</strong></a> <br>Hosting an event? The City can guide you! </div> <br><br><br><br>

2026-02-12T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Prevent blocked sewers

The City has an excessively high number of sewer blockages each year. On average, we attend to nearly 300 sewer blockages every day. Clearing these blockages makes our operational costs higher.

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/prevent-blocked-sewers"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-blocked-sewers</a>

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Get Grants-in-Aid funding

The City of Cape Town makes grants-in-aid available to organisations to fund projects that benefit the community and assist the City in realising its goals and objectives as set out by the Integrated Development Plan (IDP).

<a href="https://www.capetown.gov.za/City-Connect/Find-grants-and-funding/Business-funding/Get-grants-in-aid-funding"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Get-grants-in-aid-funding</a>

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Apply for debt relief

If you would like to have your debt written off, please contact us directly to find out if you qualify.

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Registering as an accredited waste service provider ensures that your business is compliant with the City's Integrated Waste Management By-law.

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How to read your water meter

You can submit your water meter reading by calling 0860 103 089 or entering it online via your municipal account on our e-Services portal.

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Arrange a payment plan

We offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts.

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The cost of electricity

We bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.

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Submit your electricity meter readings online

You can submit your own electricity meter reading or let the City read your meter for you.

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Find your councillor, ward or subcouncil

You can find your councillor, ward or subcouncil using our easy look-up tool.

<a href="https://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a>

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Qualifying residents can register on the City's Housing Needs Register (previously known as the Housing Database) to be considered for a variety of housing opportunities.

<a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Register-on-the-housing-database</a>

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Apply for a wheelie bin

Property owners can apply for a 240 litre wheelie bin for their household

<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-a-new-wheelie-bin-for-domestic-properties">Apply-for-a-new-wheelie-bin-for-domestic-properties</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="https://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Cape Town Future Energy Festival

The Cape Town Future Energy Festival is a showcase of innovation and sustainable living.

<a href="https://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a>

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