| Emergency contact numbers | Emergency contact numbers | | <img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER:0px solid;" /> | <div class="ExternalClass5ADF8D0442104129818D17E67DD31FCF"><p>You can report a crime to the City using any of the below contact numbers.</p>
</div> | <h2 class="sectHeading">Reporting an emergency</h2>
<p>If you find yourself in a crisis situation, contact our toll-free number
<a>
<em>107</em></a> from a landline or payphone, or
<a>
<em>021 480 7700</em></a> from a cellphone. You may also phone
<em>
<a>112 </a></em>(toll-free). </p>
<span><figure><a href="#0214807700"><img class="responsive" src="https://resource.capetown.gov.za/cityassets/Inline%20Images/Emergency%20Services%20Identifier.JPG" alt="" /></a> </figure></span><br>
<p>Take note of the steps below to ensure that when making a call, you provide the most detailed and effective information:</p><ul><li>Once you have dialled the number and are through to the operator, give them your contact number first so they can call you back if you lose connection. </li><li>Always give your full name.</li><li>Describe your location as accurately as you can. Remember, the operator might not necessarily know your neighbourhood like you do.</li><li>Give details of your emergency. Let the operator guide the conversation — they have been trained to ask the most pertinent questions.</li><li>For as long as you are able, stay on the line. When the call connects, operators will be able to identify helpful information from the call staying connected.</li></ul><p>The operator will then direct your call, along with the information they collected, to the relevant police, fire or ambulance service.</p>
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<i class="info toptip"></i> </div><div class="desc"><h4>Top tip</h4><p> Putting your emergency numbers on your fridge, or somewhere they can be easily accessed, is an effective way to ensure that you are prepared should a crisis happen.<br></p></div></div></span>
<h2 class="sectHeading">Contact Metropolitan Police Services</h2><p>The Metropolitan Police Services is a local government peace-keeping body whose primary function is to provide critical support to the South African Police Services (SAPS). To contact Metropolitan Police Services directly and report a crime, you can call the
<a>
<em>107</em></a> number if you are on a landline or
<a>
<em>021 480 7700</em></a> from a cell phone.</p><h2 class="sectHeading">Contact Law Enforcement</h2><p>Law Enforcement is a secondary arm of peacekeeping forces that operate within the municipality. Their primary function is to enforce by-laws throughout the city. They also have a dedicated copper theft unit.</p><p>To report cable theft, call their 24-hour hotline on
<a>
<em>0800 222 771</em></a>. Alternatively, you can contact
<a>
<em>107</em></a>. This number is toll-free from a landline and payphones. If you are using a cellphone, please call <a><em>021 480 7700</em></a>.</p><h2 class="sectHeading">Contact Traffic Services</h2><p>Traffic Services focus on monitoring the roads, managing traffic violations and ensuring the safety of drivers and pedestrians on the City’s roads.</p><p>To report incidents to Traffic Services, you can contact
<a>
<em>0860 765 423</em></a> or
<a>
<em>021 596 1999</em></a>. You may also report an incident or call for help by phoning
<a>
<em>107</em></a> from a landline or payphone, or
<a>
<em>021 480 7700</em></a> from a cellphone.</p> | | GP0|#0235babe-1887-4904-9220-a9a94b4f6ef7;L0|#00235babe-1887-4904-9220-a9a94b4f6ef7|Report an emergency;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#d33d4bac-828f-4051-af8d-b976c98827ef;GP0|#26b63546-3d00-46b6-9a69-22211d58ad38;L0|#026b63546-3d00-46b6-9a69-22211d58ad38|Report a crime | | | | | | | | | | | | | | | | You can report a crime or emergency by contacting any of the City’s police services, or phone our emergency hotline. | 0 |
