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Register a borehole<span> <h2 class="sectHeading">​​​​​​​How to register</h2></span> <p> <strong>Step 1: </strong>Send an email to <a href="mailto:water@capetown.gov.za"><em>water@capetown.gov.za</em></a>. Include the following in your email:</p><ul><li>your full name and contact number;</li><li>the address of the property where the borehole or wellpoint is situated;</li><li>the erf number of the property where the borehole or wellpoint is situated;</li><li>your City of Cape Town account number; and</li><li>whether you are registering a wellpoint or borehole.</li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>You must <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Water-and-sanitation/Apply-to-sink-a-borehole-or-wellpoint-or-use-an-alternative-source-of-water">apply for a new borehole or wellpoint</a> at least 14 days before they are sunk. Registration is required after your borehole or wellpoint has been sunk.</p></div></div></span> <p> <strong>Step 2: </strong>​​​​​​​​​​Once you have registered, you will receive a free sign to display on your property. This is a legal requirement during water restrictions and is necessary to avoid fines issued by water inspectors.​​​</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Water restrictions</h4><p> No water restrictions are in effect from 1 November 2020. In terms of the <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Water%20By-law%202010.pdf" target="_blank">Water By-law (2010)</a>, <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Water%20use%20regulations%20permanently%20in%20place_2020.pdf" target="_blank">permanent water-saving regulations </a>remain in place. </p></div></div></span> <p>Find out more about <a href="https://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-restrictions-explained">water restrictions</a>.</p><h2 class="sectHeading">​Government regulation<br></h2><p>National Government Department of Water and Sanitation gazetted new guidelines for all borehole and wellpoint use, effective <a href="https://www.dwa.gov.za/Documents/Gazettes/41381_12-1_WaterSanitation.pdf">12 January 2018 Government Gazette No. 41381 (Vol. 631)​</a><a class="icon link-external"></a>.</p><ul><li>​​Borehole/wellpoint water use must be metered and all users are required to keep records and have these available for inspection.</li><li>Permission from the national Department of Water and Sanitation is needed to sell or buy borehole/wellpoint water.</li></ul><h2 class="sectHeading">​Contact us</h2> <span> <div class="contact"><h4>​City Call Centre</h4>​               <address><ul><li>Telephone: <br><a>0860 103 089</a></li><li>E-mail: ​ <br><a href="mailto:water@capetown.gov.za">water@capetown.gov.za</a></li></ul></address></div></span> <p>​Y​ou can also visit the <a href="https://www.capetown.gov.za/Departments/Water%20and%20Sanitation%20Department">Water and Sanitation Department</a> page.</p>GP0|#7c439624-d111-4395-a2ab-7573cfdf1045;L0|#07c439624-d111-4395-a2ab-7573cfdf1045|Water and sanitation;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#0e53d0b3-0c5c-4a15-8cac-35c5e305afa3;GP0|#8bc4c35b-f53f-45e7-a2ce-181929a1c962;L0|#08bc4c35b-f53f-45e7-a2ce-181929a1c962|Business and tradeIf you have a borehole or wellpoint on your property, then you are required to register it with the City of Cape Town.0

 

 

 

 

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