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Apply for sanitation charge adjustmentApply for sanitation charge adjustment<img alt="" src="https://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER:0px solid;" /><div class="ExternalClass2168ACDA7B1B49CA9D325E4FEE460C69"><p>​​Your sanitation charges are based on how much water you use and are calculated according to a percentage based on the type of property concerned. However, in special cases, the City may approve a different percentage rate at which sanitation is charged. If you would like to apply for an adjustment in percentage sanitation volumetric charge, you can follow the process outlined below.</p></div><span> <h2 class="sectHeading">How to apply </h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>This adjustment is not applicable to the Domestic Full Tariff category (single residential properties) and a percentage rate lower than that for the tariff category will not be approved.</p></div></div></span></span> <p> <strong>Step 1: </strong>Download and complete the Adjustment Of Sanitation Volumetric Charge Application Form from the document downloads section below. Please ensure that your application fully completed and includes a motivation.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>​​​​​​Attach the following to your application:</b></p><ul><li>a certified copy of your ID; and</li><li>your municipal account​.</li></ul></div></div></span> <p> <strong>Step 2: </strong>Submit your completed form and the attached documents to your nearest <a href="https://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre</a> or email your application to <em> </em> <a href="mailto:accounts@capetown.gov.za"> <em>accounts@capetown.gov.za</em></a>. You will be contacted once your application has been reviewed.</p> <span> <h2 class="sectHeading">​​​​​​​​​​Contact us</h2></span><span> <div class="contact"><h4>​City Call Centre</h4><address><ul><li>Telephone: <br> <a>0860 103 089</a></li><li>Email: <br> <a href="mailto:accounts@capetown.gov.za">accounts@capetown.gov.za</a></li><li>For more information, please visit the <a href="https://www.capetown.gov.za/Departments/Water%20and%20Sanitation">Water and Sanitation Department page</a>.</li></ul></address></div></span>GP0|#aae9bde9-1c89-4895-a898-fcd0453f81ec;L0|#0aae9bde9-1c89-4895-a898-fcd0453f81ec|Water and sanitation;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#6c293e71-0db4-42d2-a348-6d21e8d13030;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4You can apply to adjust the percentage volumetric charge for sewage discharged from your premises.0

 

 

Adjustment Of Sanitation Volumetric Charge Application FormAdjustment Of Sanitation Volumetric Charge Application Form273816GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2013-12-31T22:00:00Z

 

 

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