City of Cape Town Link

All our online services

<div class="ExternalClass8CFC46DB067942C59331538033C65D7C">The City of Cape Town provides a number of online services through our portals and applications. </div>

<h2 class="sectHeading">Online services</h2> Please view our available online services below. <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> </div><div class="desc"><h4>PLEASE NOTE</h4> The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead. Our applications are best viewed using the latest versions of the following web browsers: Microsoft Edge 138+, Google Chrome 138+, Mozilla Firefox 139+, Apple Safari 18+, Internet Explorer 11 – Final version: 11.0.9600.22617 (Note: End of Life – use Microsoft Edge in IE Mode if required). </div></div> <div class="mobile-scroll"> <table style="width:645px;height:2165px;"> <caption>City of Cape Town online portals</caption> <thead><tr><th style="width:179px;">Portal</th><th>Service</th></tr></thead><tbody><tr><td colspan="2"> Civic Services</td></tr><tr><td style="width:179px;"> <a href="https://eservices.capetown.gov.za/irj/portal" target="_blank">e-Services</a></td><td>Our e-Services portal gives you quick access to a range of online services, including:<ul><li> <a href="https://www.capetown.gov.za/City-Connect/Find-a-job-or-develop-skills/Apply-for-a-job-with-the-City/Apply-for-a-job">Careers</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-a-conveyancer">Conveyancing</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-e-billing">E-billing</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Business-and-trade/Apply-for-an-informal-trading-permit">Informal trader bay applications</a> </li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/Business-and-trade/Register-as-a-supplier">Supplier self-service</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Land-use-applications/Apply-for-land-use">Land use and building plan applications (DAMS)</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence">Motor vehicle license renewals</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account">Municipal accounts</a> </li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/energy#Heading2">Energy services</a> </li></ul> Before you can use e-Services, you will have to <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account/Register%20for%20a%20municipal%20account">register for an account</a>. </td></tr><tr><td style="width:179px;"> <a href="https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html" target="_blank">Service requests</a> (C3) </td><td> <a href="https://www.capetown.gov.za/City-Connect/Report/Municipal-services-and-maintenance/Submit-a-service-request/Submit%20a%20service%20request%20online">Report and track a fault</a>, a concern or a service request online.</td></tr><tr><td rowspan="1" colspan="2"> Business and trade </td></tr><tr><td rowspan="1" style="width:179px;"><a href="https://web1.capetown.gov.za/web1/procurementportal" target="_blank">Procurement</a></td><td rowspan="1">The procurement portal is for browsing and <a href="https://www.capetown.gov.za/City-Connect/Tenders-RFQs-and-supply/RFQs/Submit-an-RFQ/Submit%20an%20RFQ">submitting RFQs</a>.</td></tr><tr><td rowspan="1" style="width:179px;"> <a href="https://web1.capetown.gov.za/web1/TenderPortal" target="_blank">Tenders</a></td><td rowspan="1">The tender portal is for browsing and <a href="https://www.capetown.gov.za/City-Connect/Tenders-RFQs-and-supply/Tenders/Submit-a-tender/Submit%20a%20tender">submitting tenders</a>.</td></tr><tr><td rowspan="1" style="width:179px;"><a href="https://eservices.capetown.gov.za/irj/servlet/prt/portal/prtroot/pcd%213aportal_content%212fcapetown.gov.za.coct_customisation_folder%212fcapetown.gov.za.coct_erec_folder%212fcapetown.gov.za.coct_erec_iviews_folder%212fcapetown.gov.za.iview.erec_job_search" target="_blank">Job search</a></td><td rowspan="1">Browse City of Cape Town's vacancies online. Please note that <a href="https://www.capetown.gov.za/City-Connect/Find-a-job-or-develop-skills/Apply-for-a-job-with-the-City/Apply-for-a-job/Apply%20for%20a%20job">applications can only be made through e-Services</a> if applying online.</td></tr><tr><td rowspan="1" style="width:179px;"><a href="https://www.investcapetown.com/" target="_blank">Invest Cape Town</a></td><td rowspan="1">Providing services and information to potential Cape Town investors.</td></tr><tr><td rowspan="1" colspan="2">Council </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://web1.capetown.gov.za/web1/councilhubonline/councilandCommitteemeetings" target="_blank">Council meeting calendar</a></td><td rowspan="1" colspan="1">View all Council meetings using our calendar app.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://web1.capetown.gov.za/web1/councilhubonline/" target="_blank">Find your councillor</a></td><td rowspan="1" colspan="2">You can find your councillor, ward or subcouncil using our easy look-up tool.</td></tr><tr><td rowspan="1" colspan="3" style="width:179px;"> Energy </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/saving-electricity" target="_blank">Saving electricity</a> </td><td rowspan="1" colspan="2">Find energy saving tips and tricks. </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;">SSEG applications </td><td rowspan="1" colspan="2"><a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">Apply for authorisation to install an embedded generation system</a> </td></tr><tr><td rowspan="1" colspan="2"> Film permits and locations </td></tr><tr><td rowspan="1" style="width:179px;"><a href="https://web1.capetown.gov.za/web1/filmpermitsonline/" target="_blank">Film permits</a></td><td rowspan="1"><a href="https://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Filming-and-events/Apply-for-a-film-permit/Apply%20for%20a%20film%20permit">Apply for a film permit</a> and <a href="https://www.capetown.gov.za/City-Connect/Book/Book-a-film-shoot/Book-a-film-location/Book%20a%20film%20location">book your public location online</a>.</td></tr><tr><td rowspan="1" colspan="2" style="width:179px;"> Health </td></tr><tr><td rowspan="1" style="width:179px;"><a href="https://healthcareappointments.capetown.gov.za/login" target="_blank">Healthcare Appointments System</a> </td><td rowspan="1">Book a healthcare appointment at one of our <a href="https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Clinics%20and%20healthcare%20facilities">City clinics</a>. </td></tr><tr><td rowspan="1" colspan="2"> Housing and property </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;">General Valuations: <a href="https://web1.capetown.gov.za/web1/gv2018" target="_blank">GV2018</a> <a href="https://web1.capetown.gov.za/web1/gv2022/SearchProperty" target="_blank">GV2022</a> </td><td rowspan="1" colspan="1">Check the municipal value of your property online with our online GV Roll, and <a href="https://www.capetown.gov.za/City-Connect/Claim-or-dispute/Contest-a-property-valuation/Dispute-your-property-valuation">object your property valuation</a>. </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://web1.capetown.gov.za/web1/HWL2012Online/" target="_blank">Housing Needs Register</a></td><td rowspan="1" colspan="1"><a href="https://www.capetown.gov.za/City-Connect/Register/Housing-and-property/Register-on-the-housing-database/Register%20on%20the%20housing%20database">Register on the City's Housing Needs Register</a> (previously known as the Housing Database) </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://www.capetown.gov.za/Family%20and%20home/Residential-property-and-houses/Private-properties/rates-and-tariffs-calculator" target="_blank">Rates and tariffs calculator</a></td><td rowspan="1" colspan="1">The rates and tariffs calculator (for residential properties only) estimates monthly rates and tariffs based on numerous factors, including property size, water consumption, electricity consumption and refuse collection. </td></tr><tr><td rowspan="1" colspan="2">Information, research </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;">City mobile app </td><td rowspan="1" colspan="1"> The City's mobile app is available for download in the <a href="https://apple.co/3iPP07o" target="_blank">Apple App Store</a> and <a href="https://bit.ly/CCTApp-Android" target="_blank">Google Play Store</a>. Customers can view their area's load-shedding status and timetables, use the app to log service requests, comment on public issues that affect them and log in to e-Services to access and pay their municipal bills. </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://web1.capetown.gov.za/web1/MARS" target="_blank">MARS</a></td><td rowspan="1" colspan="1"><a href="https://www.capetown.gov.za/City-Connect/Access-information/Submit-a-research-request/Submit%20a%20research%20request">Make a health research request online</a> through our MARS research request application.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://opac.capetown.gov.za/" target="_blank">OPAC</a></td><td rowspan="1" colspan="1">Renew your library books online. </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://odp-cctegis.opendata.arcgis.com/" target="_blank">Open Data Portal</a></td><td rowspan="1" colspan="1">Access the Open Data Portal to find the latest and popular data sets as well as featured sites.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://web1.capetown.gov.za/web1/PAIA/Account/Register" target="_blank">Access to information</a> </td><td rowspan="1" colspan="1"><a href="https://www.capetown.gov.za/City-Connect/Access-information/Request-access-to-information">Submit a formal request</a> for City records.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://www.capetown.gov.za/local%20and%20communities/get-online/public-wifi-zones/welcome-to-smartcape">SmartCape</a></td><td rowspan="1" colspan="1">The SmartCape portal provides links to resources, as powered by the programme.</td></tr><tr><td rowspan="1" colspan="2">Mapping </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://web1.capetown.gov.za/web1/ecamp" target="_blank">ECAMP</a></td><td rowspan="1" colspan="1">Assess the market performance and long-term growth potential for business precincts throughout the metro.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;height:173px;"> <a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/online-planning-and-building-resources/online-zoning-viewer"></a><a href="https://citymaps.capetown.gov.za/EGISViewer/" target="_blank">City Map and Zoning Viewer</a></td><td rowspan="1" colspan="1" style="height:173px;"><ul><li>Access <a href="https://www.capetown.gov.za/work%20and%20business/planning-portal/online-planning-and-building-resources/online-zoning-viewer">zoning information</a> for all land use application needs. </li><li>View planning districts, erfs, streets and suburbs in Cape Town using the City Map Viewer. </li><li>Find properties, streets, suburbs, subcouncils and wards in Cape Town using our City Map Viewer.</li></ul></td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://cctegis.maps.arcgis.com/apps/dashboards/9f857f26b59d4aa3abf13ba4a7787d8b" target="_blank">Public Inland Water Quality Dashboard</a></td><td rowspan="1" colspan="1">The Inland Water Quality Dashboard offers a user-friendly platform to view and monitor the quality of the City of Cape Town's inland water bodies.</td></tr><tr><td rowspan="1" colspan="2"> Public participation, feedback, and submissions </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment?L1=Issues%20open%20for%20public%20comment">Issues Open for Public Comment</a></td><td rowspan="1" colspan="1">Make your voice heard around issues open for public comment.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://www.capetown.gov.za/City-Connect/have-your-say/land-use-applications?L1=Land%20use%20applications">Land Use Applications</a></td><td rowspan="1" colspan="1">Comment on a land use application in your area.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://www.capetown.gov.za/City-Connect/have-your-say/surveys-and-submissions?L1=Surveys%20and%20submissions">Surveys and Submissions</a></td><td rowspan="1" colspan="1">Submit ideas on the Open Innovation Platform, and complete one of our surveys.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://www.capetown.gov.za/feedback">Website Feedback</a></td><td rowspan="1" colspan="1">If you experience technical issues on the website, let us know. </td></tr><tr><td rowspan="1" colspan="2"> Pets </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://web1.capetown.gov.za/web1/LostPetsOnline/Pages/Home.aspx" target="_blank">Lost Pets Online</a></td><td rowspan="1" colspan="1">Search for your lost pet using the CityPetFinder tool.</td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"><a href="https://www.capetown.gov.za/City-Connect/Register/Pets-and-animals/Register-your-pet/Register%20your%20pet">Pet Registration</a></td><td rowspan="1" colspan="1">Register your pet using our online pet registration tool.</td></tr><tr><td rowspan="1" colspan="2"> Transport </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://myciti.org.za/en/home/" target="_blank">MyCiti </a></td><td rowspan="1" colspan="1">Plan your journey or download the MyCiti bus route map and timetable. </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://www.cityofctviewfines.co.za/" target="_blank">CityofCTviewfines</a></td><td rowspan="1" colspan="1">View your outstanding traffic fines online.</td></tr><tr><td rowspan="1" colspan="2"> Waste and recycling </td></tr><tr><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://web1.capetown.gov.za/web1/wasterec/map" target="_blank">Waste Recyclers Portal</a></td><td rowspan="1" colspan="1">Find recycling and waste-wise services in your area.</td></tr><tr style="display:none;"><td rowspan="1" colspan="2"> Water </td></tr><tr style="display:none;"><td rowspan="1" colspan="1" style="width:179px;"> <a href="https://coct.co/thinkwater/" target="_blank">Water calculator </a></td><td rowspan="1" colspan="1">A tool to calculate your daily water use.</td></tr></tbody></table> </div>

GP0|#0c7466dc-c50a-405a-acfa-7493083923f9;L0|#00c7466dc-c50a-405a-acfa-7493083923f9|All City online services;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396

The City offers a number of online services for use by all residents of Cape Town.

0

Basket of Services Pamphlet

906532

2023-06-29T22:00:00Z