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All our online services

All our online services

The City of Cape Town provides a number of online services through our portals and applications.

Online services

Please view our available online services below.

 

PLEASE NOTE

The e-Services application does not fully support mobile phone or tablet access – please use your laptop or desktop instead.

Our applications are best viewed using the latest versions of the following web browsers:
Microsoft Edge 138+, Google Chrome 138+, Mozilla Firefox 139+, Apple Safari 18+, Internet Explorer 11 – Final version: 11.0.9600.22617 (Note: End of Life – use Microsoft Edge in IE Mode if required).

City of Cape Town online portals
PortalService
Civic Services
e-Services

Our e-Services portal gives you quick access to a range of online services, including:

Before you can use e-Services, you will have to register for an account.
Service requests (C3)
Report and track a fault, a concern or a service request online.
Business and trade
ProcurementThe procurement portal is for browsing and submitting RFQs.
TendersThe tender portal is for browsing and submitting tenders.
Job searchBrowse City of Cape Town's vacancies online. Please note that applications can only be made through e-Services if applying online.
Invest Cape TownProviding services and information to potential Cape Town investors.
Council
Council meeting calendarView all Council meetings using our calendar app.
Find your councillorYou can find your councillor, ward or subcouncil using our easy look-up tool.
Energy
Saving electricity
Find energy saving tips and tricks.
SSEG applications
Apply for authorisation to install an embedded generation system
Film permits and locations
Film permitsApply for a film permit and book your public location online.
Health
Healthcare Appointments System
Book a healthcare appointment at one of our City clinics.
Housing and property
General Valuations: GV2018
GV2022
Check the municipal value of your property online with our online GV Roll, and object your property valuation.
Housing Needs RegisterRegister on the City's Housing Needs Register (previously known as the Housing Database)
Rates and tariffs calculatorThe rates and tariffs calculator (for residential properties only) estimates monthly rates and tariffs based on numerous factors, including property size, water consumption, electricity consumption and refuse collection.
Information, research
City mobile app

The City's mobile app is available for download in the Apple App Store and Google Play Store. Customers can view their area's load-shedding status and timetables, use the app to log service requests, comment on public issues that affect them and log in to e-Services to access and pay their municipal bills. 

MARSMake a health research request online through our MARS research request application.
OPACRenew your library books online.
Open Data PortalAccess the Open Data Portal to find the latest and popular data sets as well as featured sites.
Access to information
Submit a formal request for City records.
SmartCapeThe SmartCape portal provides links to resources, as powered by the programme.
Mapping
ECAMPAssess the market performance and long-term growth potential for business precincts throughout the metro.
City Map and Zoning Viewer
  • Access zoning information for all land use application needs.
  • View planning districts, erfs, streets and suburbs in Cape Town using the City Map Viewer.
  • Find properties, streets, suburbs, subcouncils and wards in Cape Town using our City Map Viewer.
Public Inland Water Quality DashboardThe Inland Water Quality Dashboard offers a user-friendly platform to view and monitor the quality of the City of Cape Town's inland water bodies.
Public participation, feedback, and submissions
Issues Open for Public CommentMake your voice heard around issues open for public comment.
Land Use ApplicationsComment on a land use application in your area.
Surveys and SubmissionsSubmit ideas on the Open Innovation Platform, and complete one of our surveys.
Website FeedbackIf you experience technical issues on the website, let us know. 
Pets
Lost Pets OnlineSearch for your lost pet using the CityPetFinder tool.
Pet RegistrationRegister your pet using our online pet registration tool.
Transport
MyCiti Plan your journey or download the MyCiti bus route map and timetable.                     
CityofCTviewfinesView your outstanding traffic fines online.
Waste and recycling
Waste Recyclers PortalFind recycling and waste-wise services in your area.
Water
Water calculator A tool to calculate your daily water use.


Document downloads

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