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Electricity application forms

<div class="ExternalClass4595DD958A81433CB13C70481E9D6AED"><p>Access application forms and useful resources related to electricity consumption and efficiency.</p></div>

<span> <h2 class="sectHeading">About</h2></span> <p>We generate and distribute electricity in the Cape Town municipal area. If you are a resident of Cape Town you can access our guides and application forms to cover your electricity needs.</p><p>Whether you want to buy electricity online, apply for an electricity connection, small scale embedded generation, a prepaid meter, a standby generator, a prepaid electricity meter and more, you can access City Connect. Depending on your need you will also find the specific application procedures and necessary documents needed for each application process.</p> <span> <h2 class="sectHeading">Application forms and documents</h2></span> <p>Below you’ll find some of our electricity application forms and reference documents for easy access.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>connection of embedded generation<br></h4><p> You can now submit SSEG applications online via e-Services. Applications using the Connection of Embedded Generation PDF form will only be allowed in extenuating circumstances. Follow the link below to find out more.<br></p></div></div></span> <h4>Application forms</h4><ul><li><a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application%20Form%20-%20New%20or%20modified%20electricity%20supply%20service.pdf" target="_blank">New or modified electricity supply service</a></li><li><a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">Connection of embedded generation</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application_for_decommissioning_of_embedded_generation.pdf" target="_blank">Decommissioning of SSEG</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application%20Form%20Standby%20Generation.pdf" target="_blank">Connection of a standby generator supply</a><br></li></ul><h4>Reference documents</h4><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Approved%20Photovoltaic%20%28PV%29%20Inverter%20List.pdf" target="_blank">Approved Inverter List</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Financial%20documents/Electricity%20Consumptive%20Tariffs.pdf" target="_blank">Consumptive electricity tariffs</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/CustomerConnectionInformationGuide.pdf" target="_blank">Customer connection information guidelines</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Electricity%20Distribution%20Licence%20and%20Area%20Boundaries.pdf" target="_blank">Electricity distribution licensee area boundaries</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Electricity%20Supply%20By-law.pdf" target="_blank">Electricity supply by-law</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Embedded_generation_schematic_drawings.pdf" target="_blank">Embedded generation schematic drawings</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/EnergyEfficiencyRequirements_v20141217%20%281%29.pdf" target="_blank">Energy efficiency requirements</a><br></li><li> <a href="https://resource.capetown.gov.za/cityassets/Media%20Centre%20Assets/Energy_Services_Application_How-To-guide.pdf" target="_blank">Energy Services Applications ‘How To’ Guide for SSEG applications</a><br> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Grid_Interconnection_of_Embedded_Generation%20-%20Part%202-Sec1.pdf" target="_blank">Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 1: Utility Interface</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Grid_Interconnection_of_Embedded_Generation-Part%202_Sec3.pdf" target="_blank">Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 3: Simplified Utility Connection Criteria for Low-voltage Connected Generators</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Municipalities_Processing_Embedded_Generator_Applications_1MW_and_Larger_Guide.pdf" target="_blank">Guide for Municipalities on Processing Embedded Generator Applications 1 MW and Larger</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Guideline_for_Electrical_Contractors__1st_edition_June_2014_.pdf" target="_blank">Guideline for Electrical Contractors</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/LoadEstimationStandard_CTEF100_v20141215%20%281%29.pdf" target="_blank">Load estimation standard</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Financial%20documents/Electricity%20Miscellaneous%20Tariffs.pdf" target="_blank">Miscellaneous electricity tariffs</a><br> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Requirements%20for%20Small-Scale%20Embedded%20Generation.pdf" target="_blank">Requirements for Small Scale Embedded Generation</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Standby_Supply_SoftLoad_Transfer_Scheme_SOP.pdf" target="_blank">Standby supply soft load transfer scheme standards</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Agreements%20and%20contracts/SSEG%20Supplemental%20Contract.pdf" target="_blank">Supplemental Contract for SSEG</a> and <a href="https://resource.capetown.gov.za/documentcentre/Documents/Agreements%20and%20contracts/Generic_SSEG%20Supplemental_Contract.pdf" target="_blank">Generic Supplemental Contract</a><br></li><li><a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Tariff%20Policies.pdf" target="_blank">Tariff Policies</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Technical_Standard_for_the_Interconnection_of_Embedded_Generation.pdf" target="_blank">Technical Standard for the Interconnection of Embedded Generation </a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/top_ways_to_save.pdf" target="_blank">Top ways to save electricity at home</a> </li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip"></i> </div><div class="desc"><h4>SAFER, FASTer SOLAR PV APPROVAL <br></h4><p>Since 1 October 2023, all new solar PV and/or battery systems are being treated as grid-tied and must use <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Approved%20Photovoltaic%20%28PV%29%20Inverter%20List.pdf" target="_blank">City-approved inverters</a>, have professional sign-off and be authorised before switching on. </p><p> <br> </p><p> <strong>We will no longer be accepting applications for standby and off-grid systems</strong>. Systems that have already been authorised will remain valid, and pre-October 2023 applications for standby/off-grid systems will still be processed, but priority will be given to grid-tied systems using City-approved inverters. <br></p></div></div></span> <h2 class="sectHeading">Additional information</h2><p>If you would like additional information related to electricity, you can: </p><ul><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-electricity-services/saving-electricity">Discover ways to save electricity</a></li><li>Find out more on the <a href="https://www.capetown.gov.za/Departments/Electricity%20Generation%20and%20Distribution%20Department">Electricity Generation and Distribution Department</a></li><li> <a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-compliance-permits-and-licences/electrical-and-fire-safety-compliance">Find out about electrical and fire safety compliance</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/apply/municipal-services/electricity/apply-for-a-prepaid-electricity-meter">Find out how to apply for a prepaid electricity meter</a></li><li></li><li> <a href="https://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-electricity-services/generator-options-for-businesses">Learn more about generator options for businesses</a></li><li></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Greener-living/Saving-electricity-at-home/going-solar">Reduce your electricity costs by going solar</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Report/Municipal-services-and-maintenance/Submit-a-service-request">Report a fault online </a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity">See how you are charged for your electricity usage in the home and business</a> </li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip"></i> </div><div class="desc"><h4>Top tip</h4><p> Are you thinking of installing small-scale embedded generation? Find out<a href="https://www.capetown.gov.za/Family%20and%20home/Greener-living/Saving-electricity-at-home/going-solar"> how to sell your excess energy back to the City</a>. <br></p></div></div></span> <h2 class="sectHeading">City Connect guides</h2><p>To register or apply for electricity services, visit City Connect.</p> <span> <div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic"> <i class="info citycard"></i></div><div class="desc"><h4>City Connect</h4> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a> <ul> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a> <li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter">Apply for a prepaid electricity meter</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-an-electricity-connection">Apply for an electricity connection</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">Apply for small-scale embedded generation</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-standby-generator/Apply%20for%20a%20standby%20generator">Apply for a standby generator</a> </li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/Buy-electricity/Buy%20electricity">Buy electricity online</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account">Pay your bill</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">Register your municipal account</a></li></ul> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a></div></div></span> <span> <h2 class="sectHeading">Contact us</h2></span> <p>For assistance or more information:<br></p><p> <em>Telephone: </em> <br> <em> <a>0860 103 089</a></em></p><p> <em>E-mail: </em> <br> <a href="mailto:accounts@capetown.gov.za"> <em>accounts@capetown.gov.za</em></a><em> </em>or <a href="mailto:electricitycustomer.support@capetown.gov.za"> <em>electricitycustomer.support@capetown.gov.za</em></a><em> </em></p>

Access application forms and useful resources related to electricity consumption and efficiency.

Customer Connection Information Guidelines	Customer Connection Information Guidelines	263728	GP0\|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0\|#063522a5c-a6fd-40ae-a313-2b363ab1ec33\|Guideline;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2018-07-09T10:00:00Z
Electricity Consumptive Tariffs	Electricity Consumptive Tariffs	1356708	GP0\|#fe9c9791-d3b1-479c-9447-8be3f4d5e139;L0\|#0fe9c9791-d3b1-479c-9447-8be3f4d5e139\|Budget annexure;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#6f477a30-54ff-4877-a387-889f32ddb0f9;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0\|#cd8d1412-d058-4a6b-aecb-9c6bd8dbc168;L0\|#0cd8d1412-d058-4a6b-aecb-9c6bd8dbc168\|Tariff;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2024-07-01T10:00:00Z
Embedded Generation Schematic Drawings Guideline	Embedded Generation Schematic Drawings Guideline	428172	GP0\|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0\|#063522a5c-a6fd-40ae-a313-2b363ab1ec33\|Guideline;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2024-01-24T22:00:00Z
Energy Efficiency Requirements	Energy Efficiency Requirements	217183	GP0\|#e814022c-2e45-4465-887b-b6cd814e158b;L0\|#0e814022c-2e45-4465-887b-b6cd814e158b\|Regulation;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2014-12-16T22:00:00Z
Generic SSEG Supplemental Contract	Generic SSEG Supplemental Contract	468222	GP0\|#5b0893b1-fd39-4017-aa5d-06050dbc08c2;L0\|#05b0893b1-fd39-4017-aa5d-06050dbc08c2\|Contract;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#45cfb7bc-c332-4e18-a638-3fa94d09d8ed;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2024-05-14T22:00:00Z
Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 1: Utility Interface	Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 1: Utility Interface	5701544	GP0\|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0\|#063522a5c-a6fd-40ae-a313-2b363ab1ec33\|Guideline;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2021-04-29T22:00:00Z
Guide for Municipalities on Processing Embedded Generator Applications 1 MW and Larger	Guide for Municipalities on Processing Embedded Generator Applications 1 MW and Larger	1691675	GP0\|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0\|#063522a5c-a6fd-40ae-a313-2b363ab1ec33\|Guideline;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2022-12-31T22:00:00Z
Load Estimation Standard Regulations	Load Estimation Standard Regulations	106470	GP0\|#e814022c-2e45-4465-887b-b6cd814e158b;L0\|#0e814022c-2e45-4465-887b-b6cd814e158b\|Regulation;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2014-12-14T22:00:00Z
SSEG Supplemental Contract: March 2024	SSEG Supplemental Contract: March 2024	633904	GP0\|#5b0893b1-fd39-4017-aa5d-06050dbc08c2;L0\|#05b0893b1-fd39-4017-aa5d-06050dbc08c2\|Contract;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#45cfb7bc-c332-4e18-a638-3fa94d09d8ed;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2024-03-03T22:00:00Z
Standard for the Interconnection of Embedded Generation	Standard for the Interconnection of Embedded Generation	6768417	GP0\|#e814022c-2e45-4465-887b-b6cd814e158b;L0\|#0e814022c-2e45-4465-887b-b6cd814e158b\|Regulation;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2024-03-05T22:00:00Z
Standby Supply Soft Load Transfer Scheme Standards	Standby Supply Soft Load Transfer Scheme Standards	1513987	GP0\|#e814022c-2e45-4465-887b-b6cd814e158b;L0\|#0e814022c-2e45-4465-887b-b6cd814e158b\|Regulation;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2023-10-08T22:00:00Z
Tariff Policies	Tariff Policies	2421361	GP0\|#ecf0e702-25db-4c12-bbc2-be85db2304fd;L0\|#0ecf0e702-25db-4c12-bbc2-be85db2304fd\|Policy;GTSet\|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP\|#2d2209ac-5bcc-4d2a-9da9-05fb21c94ea1;GPP\|#0972c695-fd19-46c4-ab5d-9601f17b780e	2024-05-31T10:00:00Z