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Electricity application forms<span> <h2 class="sectHeading">​​​​​​​​​​​​​​​​​About​​​​​​​</h2></span> <p>We generate and distribute electricity in the Cape Town municipal area. If you are a resident of Cape Town you can access our guides and application forms to cover your electricity needs.</p><p>Whether you want to buy electricity online, apply for an electricity connection, small scale embedded generation, a prepaid meter, a standby generator, a prepaid electricity meter and more, you can access City Connect. Depending on your need you will also find the specific application procedures and necessary documents needed for each application process.</p> <span> <h2 class="sectHeading">​​​​​​​​​​Application forms and documents​​​​​​</h2></span> <p>Below you’ll find some of our electricity application forms and reference documents for easy access.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>connection of embedded generation<br></h4><p> You can now submit SSEG applications online via e-Services. Applications using the Connection of Embedded Generation PDF form will only be allowed in extenuating circumstances. Follow the link below to find out more.<br></p></div></div></span> <h4>Application forms</h4><ul><li>​​<a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application%20Form%20-%20New%20or%20modified%20electricity%20supply%20service.pdf" target="_blank">New or modified electricity supply service</a></li><li>​<a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">Connection of embedded generation</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application_for_decommissioning_of_embedded_generation.pdf" target="_blank">Decommissioning of SSEG</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Application%20Form%20Standby%20Generation.pdf" target="_blank">Connection of a standby generator supply</a><br></li></ul><h4>Reference documents</h4><ul><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Approved%20Photovoltaic%20%28PV%29%20Inverter%20List.pdf" target="_blank">Approved Inverter List</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Financial%20documents/Electricity%20Consumptive%20Tariffs.pdf" target="_blank">Consumptive electricity tariffs</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/CustomerConnectionInformationGuide.pdf" target="_blank">Customer connection information guidelines​</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Maps%20and%20statistics/Electricity%20Distribution%20Licence%20and%20Area%20Boundaries.pdf" target="_blank">Electricity distribution licensee area boundaries</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Electricity%20Supply%20By-law.pdf" target="_blank">Electricity supply by-law</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Embedded_generation_schematic_drawings.pdf" target="_blank">Embedded generation schematic drawings</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/EnergyEfficiencyRequirements_v20141217%20%281%29.pdf" target="_blank">Energy efficiency requirements</a><br></li><li> <a href="https://resource.capetown.gov.za/cityassets/Media%20Centre%20Assets/Energy_Services_Application_How-To-guide.pdf" target="_blank">Energy Services Applications ‘How To’ Guide for SSEG applications</a><br> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Grid_Interconnection_of_Embedded_Generation%20-%20Part%202-Sec1.pdf" target="_blank">Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 1: Utility Interface</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Grid_Interconnection_of_Embedded_Generation-Part%202_Sec3.pdf" target="_blank">Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 3: Simplified Utility Connection Criteria for Low-voltage Connected Generators</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Municipalities_Processing_Embedded_Generator_Applications_1MW_and_Larger_Guide.pdf" target="_blank">Guide for Municipalities on Processing Embedded Generator Applications 1 MW and Larger</a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Guideline_for_Electrical_Contractors__1st_edition_June_2014_.pdf" target="_blank">Guideline for Electrical Contractors</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/LoadEstimationStandard_CTEF100_v20141215%20%281%29.pdf" target="_blank">Load estimation standard</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Financial%20documents/Electricity%20Miscellaneous%20Tariffs.pdf" target="_blank">Miscellaneous electricity tariffs</a><br> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Requirements%20for%20Small-Scale%20Embedded%20Generation.pdf" target="_blank">Requirements for Small Scale Embedded Generation</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Standby_Supply_SoftLoad_Transfer_Scheme_SOP.pdf" target="_blank">Standby supply soft load transfer scheme standards</a></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Agreements%20and%20contracts/SSEG%20Supplemental%20Contract.pdf" target="_blank">Supplemental Co​ntract for SSEG​</a> and <a href="https://resource.capetown.gov.za/documentcentre/Documents/Agreements%20and%20contracts/Generic_SSEG%20Supplemental_Contract.pdf" target="_blank">Generic Supplemental Contract</a><br></li><li><a href="https://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Tariff%20Policies.pdf" target="_blank">Tariff Policies</a><br></li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Technical_Standard_for_the_Interconnection_of_Embedded_Generation.pdf" target="_blank">Technical Standard for the Interconnection of Embedded Generation </a> </li><li> <a href="https://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/top_ways_to_save.pdf" target="_blank">Top ways to save electricity at home</a>  </li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>SAFER, FASTer SOLAR PV APPROVAL <br></h4><p>Since 1 October 2023, all new solar PV and/or battery systems are being treated as grid-tied and must use <a href="https://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Approved%20Photovoltaic%20%28PV%29%20Inverter%20List.pdf" target="_blank">City-approved inverters</a>, have professional sign-off and be authorised before switching on. </p><p> <br> </p><p> <strong>We will no longer be accepting applications for standby and off-grid systems</strong>. Systems that have already been authorised will remain valid, and pre-October 2023 applications for standby/off-grid systems will still be processed, but priority will be given to grid-tied systems using City-approved inverters. <br></p></div></div></span> <h2 class="sectHeading">Additional information​​​​​​​</h2><p>If you would like additional information related to electricity, you can: </p><ul><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-electricity-services/saving-electricity">Discover ways to save electricity</a></li><li>Find out more on the <a href="https://www.capetown.gov.za/Departments/Electricity%20Generation%20and%20Distribution%20Department">Electricity Generation and Distribution Department</a></li><li> <a href="https://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-compliance-permits-and-licences/electrical-and-fire-safety-compliance">Find out about electrical and fire safety compliance</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/apply/municipal-services/electricity/apply-for-a-prepaid-electricity-meter">Find out how to apply for a prepaid electricity meter</a></li><li></li><li> <a href="https://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-electricity-services/generator-options-for-businesses">Learn more about generator options for businesses</a></li><li></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/Greener-living/Saving-electricity-at-home/going-solar">Reduce your electricity costs by going solar</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Report/Municipal-services-and-maintenance/Submit-a-service-request">Report a fault online </a></li><li> <a href="https://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity">See how you are charged for your electricity usage in the home and business</a> </li></ul> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>Top tip</h4><p> Are you thinking of installing small-scale embedded generation? Find out<a href="https://www.capetown.gov.za/Family%20and%20home/Greener-living/Saving-electricity-at-home/going-solar"> how to sell your excess energy back to the City</a>. <br></p></div></div></span> <h2 class="sectHeading">City Connect guides​​​​​​​</h2><p>To register or apply for electricity services, visit City Connect.</p> <span> <div class="notification with-heading white-copy yellow bg-darker-grey"><div class="graphic">​ <i class="info citycard">​​</i>​</div><div class="desc"><h4>City Connect</h4> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a> <ul> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a> <li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter">Apply for a prepaid electricity meter</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-an-electricity-connection">Apply for an electricity connection</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-to-install-a-small-scale-embedded-generation-system">Apply for small-scale embedded generation</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-standby-generator/Apply%20for%20a%20standby%20generator">Apply for a standby generator</a>  </li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/Buy-electricity/Buy%20electricity">Buy electricity online</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account">Pay your bill</a></li><li> <a href="https://www.capetown.gov.za/City-Connect/Register/eservices-and-municipal-accounts/Register-for-a-municipal-account">Register your municipal account</a></li></ul> <a href="https://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/Apply-for-a-prepaid-electricity-meter"></a></div></div></span> <span> <h2 class="sectHeading">​​​​​​​​​​Contact us​​​​​​​</h2></span> <p>For assistance or more information:<br></p><p> <em>Telephone: </em> <br> <em> <a>0860 103 089</a></em></p><p> <em>E-mail: </em> <br> <a href="mailto:accounts@capetown.gov.za"> <em>accounts@capetown.gov.za</em></a><em> </em>or <a href="mailto:electricitycustomer.support@capetown.gov.za"> <em>electricitycustomer.support@capetown.gov.za</em></a><em> ​​</em></p>GP0|#c02f5343-98eb-451b-9887-094c73d9a929;L0|#0c02f5343-98eb-451b-9887-094c73d9a929|Electricity application forms;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#9a52d66f-57c1-4cb8-b297-6994dd682ede;GPP|#99fac000-f3ac-4774-9ffd-e5e59a130e21;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;GP0|#f8d35eba-00ce-4bfc-b274-3d2ddb735121;L0|#0f8d35eba-00ce-4bfc-b274-3d2ddb735121|Electricity application forms;GPP|#034940d1-0e3a-4366-8246-c524fcee34b2;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711Access application forms and useful resources related to electricity consumption and efficiency.0

 

 

Customer Connection Information Guidelines263728GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-07-09T10:00:00Z
Electricity Consumptive Tariffs1356708GP0|#fe9c9791-d3b1-479c-9447-8be3f4d5e139;L0|#0fe9c9791-d3b1-479c-9447-8be3f4d5e139|Budget annexure;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#6f477a30-54ff-4877-a387-889f32ddb0f9;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#cd8d1412-d058-4a6b-aecb-9c6bd8dbc168;L0|#0cd8d1412-d058-4a6b-aecb-9c6bd8dbc168|Tariff;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f822024-07-01T10:00:00Z
Embedded Generation Schematic Drawings Guideline428172GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2024-01-24T22:00:00Z
Energy Efficiency Requirements217183GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2014-12-16T22:00:00Z
Generic SSEG Supplemental Contract468222GP0|#5b0893b1-fd39-4017-aa5d-06050dbc08c2;L0|#05b0893b1-fd39-4017-aa5d-06050dbc08c2|Contract;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#45cfb7bc-c332-4e18-a638-3fa94d09d8ed;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2024-05-14T22:00:00Z
Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 1: Utility Interface5701544GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2021-04-29T22:00:00Z
Guide for Municipalities on Processing Embedded Generator Applications 1 MW and Larger1691675GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2022-12-31T22:00:00Z
Load Estimation Standard Regulations106470GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2014-12-14T22:00:00Z
SSEG Supplemental Contract: March 2024 633904GP0|#5b0893b1-fd39-4017-aa5d-06050dbc08c2;L0|#05b0893b1-fd39-4017-aa5d-06050dbc08c2|Contract;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#45cfb7bc-c332-4e18-a638-3fa94d09d8ed;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2024-03-03T22:00:00Z
Standard for the Interconnection of Embedded Generation6768417GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2024-03-05T22:00:00Z
Standby Supply Soft Load Transfer Scheme Standards1513987GP0|#e814022c-2e45-4465-887b-b6cd814e158b;L0|#0e814022c-2e45-4465-887b-b6cd814e158b|Regulation;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2023-10-08T22:00:00Z
Tariff Policies2329166GP0|#ecf0e702-25db-4c12-bbc2-be85db2304fd;L0|#0ecf0e702-25db-4c12-bbc2-be85db2304fd|Policy;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#2d2209ac-5bcc-4d2a-9da9-05fb21c94ea1;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2024-05-31T10:00:00Z

 

 

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