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Coronavirus updates<h2 class="sectHeading">​​​​​​​​​​Latest updates</h2><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Service notifications (updated 22 September)<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>General</strong><br><strong>Report a fault</strong>: Use our online <a href="https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html" target="_blank">Service Request tool<span class="icon link-external"></span></a>.</p><p> <strong>Facilities, offices and permits</strong><br> Please note our <strong>'no mask, no entry'</strong> rule at all our facilities. <br>Follow us on Twitter <a href="https://twitter.com/CityofCTAlerts" target="_blank">@CityofCTAlerts<span class="icon link-external"></span></a> or <a href="https://www.facebook.com/CityofCT/" target="_blank">Facebook<span class="icon link-external"></span></a> for latest updates.</p><ul><li> <strong>Building applications</strong>: <a href="http://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan">Online applications only</a>. </li><li> <strong>Call Centre</strong>: Fully operational. <a href="http://www.capetown.gov.za/General/Contact-us">Contact us</a> for all service-related queries.</li><li> <strong>Cash Offices / Walk-in Centres</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Cemeteries: </strong>Open. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Cemetries_Operations.pdf" target="_blank">Funerals and burials to operate under certain limitations</a>.</li><li> <strong>Clinics</strong>: Open. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Driving Licence Testing Centres: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See schedule for currently open facilities</a>. </li><li> <strong>Drop-offs</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>. </li><li> <strong>ECD Centres:</strong><a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>. </li><li> <strong>Film Permit Office</strong>: <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Filming-and-events/Apply-for-a-film-permit">Online applications only</a>. </li><li> <strong>Housing Offices: </strong><a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Informal trading permit offices</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Libraries: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>. </li><li> <strong>Motor Vehicle Registration (MVR) Offices</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Municipal courts: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a> </li><li> <strong>Non-essential facilities</strong>: Closed until further notice. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for affected facilities</a>.</li><li> <strong>Recreational facilities</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li></ul><p> <strong>Council</strong></p><ul><li> <strong>Council</strong>: Remote meetings of Council and its committees resumed on Monday, 25 May 2020.</li><li> <strong>Subcouncil offices</strong>: Closed until further notice. Refer urgent matters to the <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/SubcouncilMeeting_Postponement_ENG.pdf" target="_blank">relevant area director</a>. See the <a href="http://www.capetown.gov.za/Family%20and%20home/Meet-the-City/City-Council/Find-your-councillor-ward-or-subcouncil">councillor directory</a> to get in touch with a councillor.</li></ul><p> <strong>Financial support</strong></p><ul><li> <strong>Account billing</strong>: View our <a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account">updated billing process</a> during national lockdown.</li><li> <strong>Property owners</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Relief options available</a>.</li><li> <strong>Rebate applications</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Updated process for indigent, disabled and pensioner rebate applications</a>.</li></ul><p> <strong>Business</strong></p><ul><li> <strong>Business support</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Business support options for guest houses and B&Bs. </a></li><li> <strong>Funding: </strong>Use the <a href="https://supportbusiness.co.za/covid-19-support-finder" target="_blank">fund location tool<span class="icon link-external"></span></a> to find funding near you.</li><li> <strong>Informal trading:</strong> Trading permits obtained during level 5, 4, 3 and 2 are still valid under level 1. <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Business-and-trade/Apply-for-an-informal-trading-permit">Register to continue trading post-lockdown.</a> </li><li> <strong>Invest Cape Town: </strong> <a href="https://www.investcapetown.com/coronavirus-response/" target="_blank">Support and advice for business and industry</a>.</li><li> <strong>Rental relief: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Rental relief options for City’s business lessees</a>. <span class="icon link-external"></span></li><li> <strong>Tenders</strong>: Tender Office is open to the public for collection and <a href="http://www.capetown.gov.za/City-Connect/Tenders-RFQs-and-supply/Tenders/Submit-a-tender">submission of tender </a>/ <a href="http://www.capetown.gov.za/City-Connect/Tenders-RFQs-and-supply/RFQs/Submit-an-RFQ">RFQ documents</a>. </li></ul><p> <strong>Library services</strong></p><ul><li>You will be allowed to borrow 20 items at a time for 30 days. The material borrowed for 30 days can be renewed online for an additional 30 days via <a href="https://Opac.capetown.gov.za/" target="_blank">opac.capetown.gov.za<span class="icon link-external"></span></a> or by calling one of the libraries.</li></ul><p> <strong>Transport</strong></p><ul><li> <strong>Learner and driving licence tests: </strong>Those who booked appointments prior to lockdown will be contacted telephonically to reschedule. No new appointments will be scheduled until further notice.</li><li> <strong>Licence card renewals:</strong> All <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-a-learners-licence">learner's licences</a>, <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">driving licence cards</a>, temporary driving licences and <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-a-professional-driving-permit">professional driving permits</a> that expired between 26 March and 31 August remain valid, and the deadline for renewals has been extended to 31 January 2021.</li><li> <strong>Licence disc renewals: T</strong>he deadline for <a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence">renewing vehicle licence discs</a> is <strong>22 September</strong> for those that expired on 31 March, 30 April, 31 May and 31 August 2020. If you applied online before 26 March, your disc will still arrive. The postal service has resumed but there are backlogs. If you applied online after 26 March 2020, <a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence">you need to reapply online</a>.</li><li> <strong>MyCiTi</strong>: <a href="https://www.myciti.org.za/en/home/" target="_blank">Check the website</a> for active bus routes.</li><li> <strong>Traffic fines: </strong>Pay your fine online at <a href="http://www.paycity.co.za/">www.paycity.co.za<span class="icon link-external"></span></a>.</li></ul><p> <strong>Waste</strong></p><ul><li> <strong>Refuse collection</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule of areas affected by collection delays</a>.  </li><li> <strong>Waste disposal</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/SWM_Disposal_Branch_COVID-19_Arrangements_Notice.pdf" target="_blank">See our COVID-19 Disposal Arrangements Notice</a> and <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Waste_Disposal_dropoffs_%20Arrangements_Notice.pdf" target="_blank">Drop-offs Conditions of Use Notice</a>. </li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Useful links</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong> Last updated: 21 September</strong></p><ul><li> <a href="https://www.gov.za/documents/disaster-management-act-regulations-alert-level-1-during-coronavirus-covid-19-lockdown-18" target="_blank">Alert Level 1 Regulations<span class="icon link-external"></span></a></li><li> <a href="https://www.investcapetown.com/wp-content/uploads/2020/04/Economic-Action-Plan-full-version-April-2020-11.56.04.pdf" target="_blank">City's Economic Action Plan<span class="icon link-external"></span></a> and <a href="https://www.investcapetown.com/wp-content/uploads/2020/04/Summarised-version-of-the-Draft-Economic-Action-Plan-14-April-2020-2.pdf" target="_blank">Summary<span class="icon link-external"></span></a></li><li> <a href="https://coronavirus.westerncape.gov.za/covid-19-business-safety-complaint-form" target="_blank">COVID-19 business safety complaint form<span class="icon link-external"></span></a></li><li> <a href="https://coronavirus.westerncape.gov.za/reporting-covid-19-workplace" target="_blank">COVID-19 in the Workplace: Report Positive Cases<span class="icon link-external"></span></a></li><li> <a href="https://sacoronavirus.co.za/" target="_blank">COVID-19 South African Resource Portal<span class="icon link-external"></span></a></li><li> <a href="https://uifecc.labour.gov.za/covid19/" target="_blank">COVID-19 Temporary Employer Relief Scheme (TERS)<span class="icon link-external"></span></a></li><li> <a href="https://www.bizportal.gov.za/essential_service.aspx" target="_blank">Essential service business permits<span class="icon link-external"></span></a></li><li> <a href="https://www.gov.za/Coronavirus/essential-services" target="_blank">How to register your business as an essential service provider<span class="icon link-external"></span></a></li><li> <a href="https://www.investcapetown.com/coronavirus-response/" target="_blank">Invest Cape Town: Support and advice for business and industry<span class="icon link-external"></span></a></li><li> <a href="http://www.nioh.ac.za/" target="_blank">National Institute for Occupational Health: COVID-19 Occupational Health and Safety (OHS) Resources<span class="icon link-external"></span></a></li><li> <a href="https://sacoronavirus.co.za/covid-19-risk-adjusted-strategy/" target="_blank">National Government Risk Adjusted Strategy (Levels 1 - 5)<span class="icon link-external"></span></a></li><li> <a href="https://www.gov.za/Coronavirus" target="_blank">National Government COVID-19 information<span class="icon link-external"></span> </a></li><li> <a href="https://www.smmesa.gov.za/" target="_blank">National Government Small Business COVID-19 Relief Portal<span class="icon link-external"></span></a></li><li> <a href="https://www.westerncape.gov.za/department-of-health/frequently-asked-questions/frequently-asked-questions-about-lockdown" target="_blank">Western Cape Department of Health Lockdown FAQs<span class="icon link-external"></span></a></li><li> <a href="https://www.westerncape.gov.za/department-of-health/coronavirus" target="_blank">Western Cape Department of Health coronavirus (COVID-19) information<span class="icon link-external"></span></a></li><li> <a href="http://www.who.int/emergencies/diseases/novel-coronavirus-2019" target="_blank">World Health Organisation (WHO)<span class="icon link-external"></span></a></li></ul></div></div></div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="placeholder" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/COVID-19_ICON.png" /></figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>MEDIA AND NEWS<br></strong><br>COVID-19: Latest advisories and updates.</span></p> <a title="View updates" class="btn dark-blue" href="http://www.capetown.gov.za/Media-and-news#k=coronavirus">View updates</a> </figcaption> </div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="COVID-19 Dashboard" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/mask_girl.jpg" /></figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>COVID-19 statistics<br></strong><br>Weekly COVID-19 dashboard.</span></p> <a title="Open PDF" class="btn dark-blue" href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CCT-Weekly-COVID19-Dashboard.pdf" target="_blank">View dashboard</a> </figcaption> </div><p>Follow the City via <a href="https://www.facebook.com/CityofCT/" target="_blank">Facebook</a> and <a href="https://twitter.com/CityofCT" target="_blank">Twitter </a>or sign up to our fortnightly <a href="http://www.capetown.gov.za/subscribe" target="_blank">City News</a> newsletter to receive the latest news and information.</p><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="placeholder" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/hands%20clapping.png" style="width:69px;" /></figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>SHOW OUR STAFF THAT YOU CARE!<br></strong><br>Leave a message of support for our essential workers.</span></p> <a title="title" class="btn dark-blue" href="https://www.capetown.gov.za/_layouts/15/WebFeedback.SharePoint/webfeedback.aspx?id=839a919b-d6c9-42b4-9945-47b3b5b7847e" target="_blank">leave a message</a> </figcaption> </div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="placeholder" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/NGO-ThankYou-Icon.jpg" style="width:69px;" /></figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>THANK YOU TO ALL OUR NGO HEROES<br></strong><br>The City is grateful to all the NGOs who are helping support their communities.</span></p> <a title="title" class="btn dark-blue" href="http://www.capetown.gov.za/general/ngo-heroes-during-coronavirus-%28covid-19%29">View NGO heroes</a> </figcaption> </div><div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slide="1" data-slides="9"><div class="image-gallery-content"> <figure class="itemSlide slide-left slide-1"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/CCT-COVID-WeeklyUpdate.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Coronavirus (COVID-19) Dashboard" href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CCT-Weekly-COVID19-Dashboard.pdf" target="_blank"><b>Coronavirus (COVID-19) Dashboard - The week at a glance: 14 - 20 September 2020</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-2"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/COVID-19_MythBusters.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="COVID-19 Myth Busters with Dr Natacha Berkowitz" href="https://youtu.be/FMbN3bI7VR8" target="_blank"> <b>City of Cape Town epidemiologist, Dr Natacha Berkowitz, dispels some of the myths surrounding COVID-19.</b></a></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-3"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/ForTheLoveOf-Delivery.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="#ForTheLoveOf our People" href="https://youtu.be/koiLI7wuyvY" target="_blank"> <b>Share your #ForTheLoveOfCT story and let's stand together against this pandemic. #OneCityTogether</b></a></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-4"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/ReportAbuse-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Report Domestic Violence" href="https://youtu.be/vPH8nj7DTlg" target="_blank"><b>For many South Africans, staying at home is not staying safe. Report domestic violence to 021 480 7700</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-5"><img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/City-workers-800.jpg" alt="" style="display:none;" /><figcaption class="image-slide-text" style="display:none;"> <p> <a title="Show our staff that you care!" href="https://www.capetown.gov.za/_layouts/15/WebFeedback.SharePoint/webfeedback.aspx?id=%208079f5da-8ba1-48cc-8c0e-ab9820a32f3d" target="_blank"><b>Show our staff that you care!</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-6"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/ThankYouScreenshot-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Thank you to our COVID-19 heroes" href="https://youtu.be/cxqJRYsyIWo" target="_blank"><b>To all our COVID-19 heroes: Thank you</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-7"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/SqueezyBottle-Eng-800.JPG" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Hand washing: How to Make a Squeezy Bottle (English)" href="https://youtu.be/twoVda8HdmQ" target="_blank"><b>Hand washing: How to Make a Squeezy Bottle (English)</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-8"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/SqueezyBottle-Afr-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Hand washing: How to Make a Squeezy Bottle (Afrikaans)" href="https://youtu.be/tWVr_qBTH-0" target="_blank"><b>Hand washing: How to Make a Squeezy Bottle (Afrikaans)</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-9"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/SqueezyBottle-Xho-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Hand washing: How to Make a Squeezy Bottle (isiXhosa)" href="https://youtu.be/r1G7Z-vEVvQ" target="_blank"><b>Hand washing: How to Make a Squeezy Bottle (isiXhosa)</b></a> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-10"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/WashHands-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Keep your hands safe and clean" href="https://youtu.be/_PgXKCFUtpw" target="_blank"><b>Personal hygiene tips: Wash your hands to prevent the spread of COVID-19</b></a> </p> </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"><p> <a title="COVID-19 related videos" href="https://www.youtube.com/playlist?list=PLQZ9ZqJptobcMHZO4PSqFeD8d-Q7UOqPv"> <b>COVID-19 related videos</b> </a> </p></div><div class="image-gallery-nav"><div class="nav-info">1 of 10 <br> </div><div class="slide-next"> <i class="icon arrow-white-next"></i> </div><div class="slide-prev">​​</div></div></div></div><h2 class="sectHeading">​​​​​​​​​​Resources​​​​​​​</h2><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Frequently Asked Questions</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>Last updated: 31 July 2020</strong></p><ul><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/CCT-COVID-19_Fatality_Management.pdf" target="_blank">CCT COVID-19 Fatality Management FAQs</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/COVID-FAQs-Cemeteries-and-Crematoria.pdf" target="_blank">Cemeteries and Crematoria FAQs</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/COVID-19_Billing_and_Relief_FAQs.pdf" target="_blank">Revenue Department: COVID-19 Lockdown Billing and Relief FAQs</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Lockdown_Fines_and_Licence_Renewals_FAQs.pdf" target="_blank">Transport Department: COVID-19 Lockdown FAQs</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/WCG_Quarantine_and_Isolation_Facilities_FAQs.pdf" target="_blank">Western Cape Government: Quarantine and Isolation Facilities FAQs</a></li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Posters and pamphlets</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong> </strong> <strong>Last updated: 27 July 2020</strong></p><ul><li> Coronavirus Disease 2019 (COVID-19) Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Coronavirus_English_Poster.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Coronavirus_Afrikaans_Poster.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Coronavirus_Xhosa_Poster.pdf" target="_blank">isiXhosa</a>)</li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/1920GD0841_Leaflet_Covid-19_Fatality%20management.pdf" target="_blank">Cemetery Guidelines for Residents as COVID-19 Deaths Rise</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_CustomerServiceChannels.pdf" target="_blank">Customer Service Channels Pamphlet</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/1920GD0833%20SM_Covid-19_Cemetries%20remain%20open%20with%20limitations.pdf">Funerals and Burials Restriction of Service Pamphlet</a></li><li>How to Make your own Bleach Solution Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/How%20to%20make%20your%20own%20bleach%20solution%20ENGLISH.pdf" target="_blank">English </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/How%20to%20make%20your%20own%20bleach%20solution%20AFRIKAANS.pdf" target="_blank">Afrikaans </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/How%20to%20make%20your%20own%20bleach%20solution%20XHOSA.pdf" target="_blank">isiXhosa</a>) </li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Covid-19_Informal_Trading_During_Lockdown_Pamphlet.pdf" target="_blank">Informal Trading During Lockdown Pamphlet</a></li><li>Keeping Hands Clean Poster ( <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_KEEPING%20HANDS%20CLEAN_A3_%20Sticky%20Poster_English.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_KEEPING%20HANDS%20CLEAN_A3_%20Sticky%20Poster_Afrikaans.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_KEEPING%20HANDS%20CLEAN_A3_%20Sticky%20Poster_isiXhosa.pdf" target="_blank">isiXhosa</a>)</li><li>Prevention at Shared Taps and Toilets Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT%20COVID-19%20prevention%20at%20shared%20taps%20and%20toilets%20-%20English.pdf" target="_blank">English </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT%20COVID-19%20prevention%20at%20shared%20taps%20and%20toilets%20-%20Afrikaans.pdf" target="_blank">Afrikaans </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT%20COVID-19%20prevention%20at%20shared%20taps%20and%20toilets%20-%20Xhosa.pdf" target="_blank">isiXhosa</a>)</li><li>Quarantine and Isolation Poster ( <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sticky%20Posters_Covid-19_Quarantine_Isolation_English.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sticky%20Posters_Covid-19_Quarantine_Isolation_Afrikaans.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sticky%20Posters_Covid-19_Quarantine_Isolation_Xhosa.pdf" target="_blank">isiXhosa</a>)</li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Relief_For_Property_Owners_Poster.pdf" target="_blank">Relief for Property Owners Poster</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Covid-19%20Safety%20at%20work_BW.pdf" target="_blank">Safety at Work Posters</a> (Black and white)</li><li>How to Social Distance Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_HOW_TO_SOCIAL_DISTANCE_A3_POSTER_ENGLISH.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_HOW_TO_SOCIAL_DISTANCE_A3_POSTER_AFRIKAANS.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_HOW_TO_SOCIAL_DISTANCE_A3_POSTER_XHOSA.pdf" target="_blank">isiXhosa</a>)</li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Social_Distancing_Sticker.pdf" target="_blank">Social Distancing Sticker</a></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Stop_The%20Spread_Poster.pdf" target="_blank">Stop The Spread Poster</a></li><li> Mask Up in the Fight Against COVID-19 Poster ( <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/MASK_UP_IN_THE_FIGHT_AGAINST_COVID-19_A3_ENGLISH_STICKY_POSTER.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/MASK_UP_IN_THE_FIGHT_AGAINST_COVID-19_A3_AFRIKAANS_STICKY_POSTER.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/MASK_UP_IN_THE_FIGHT_AGAINST_COVID-19_A3_XHOSA_STICKY_POSTER.pdf" target="_blank">isiXhosa</a>)</li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Videos</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong> </strong> <strong>Last updated: 28 July 2020</strong></p><ul><li> <a href="https://www.youtube.com/playlist?list=PLQZ9ZqJptobcMHZO4PSqFeD8d-Q7UOqPv" target="_blank">COVID-19 related videos</a><span class="icon link-external"></span></li><li> <a href="https://youtu.be/twoVda8HdmQ" target="_blank">Hand washing video: How to Make a Squeezy Bottle (English)</a><span class="icon link-external"></span> </li><li> <a href="https://youtu.be/r1G7Z-vEVvQ" target="_blank">Hand washing video: How to Make a Squeezy Bottle (isiXhosa)</a><span class="icon link-external"></span> </li><li> <a href="https://youtu.be/tWVr_qBTH-0" target="_blank">Hand washing video: How to Make a Squeezy Bottle (Afrikaans)</a><span class="icon link-external"></span></li><li> <a href="https://www.youtube.com/watch?v=bwQEWLu16Wg&list=PLQZ9ZqJptobedPWYgMkqzeGpvqkagEnVD" target="_blank">My COVID-19 diary videos</a><span class="icon link-external"></span><br></li></ul></div></div></div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="placeholder" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/COVID-19_ICON.png" /></figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>COVID-19 TOOLKIT<br></strong><br>Health tips resource pack including print resources for use in the workplace and other high visibility areas.</span></p> <a title="Download" class="btn dark-blue" href="http://resource.capetown.gov.za/cityassets/Media%20Centre%20Assets/Combined%20COVID-19%20toolkit%20resources.zip" target="_blank">Download</a> </figcaption> </div> <span> <h2 class="sectHeading">Donate</h2> </span> <h4>Disaster Risk Management Centre</h4><p>You can help those in need by donating essential items during the COVID-19 crisis. </p><p>The following essential items are needed:</p><ul><li>adult diapers, </li><li>blankets, </li><li>food parcels,</li><li>mattresses, </li><li>personal protective equipment,  </li><li>toilet paper, and</li><li>vanity packs (soap, toothpaste, toothbrushes, facecloths, sanitary towels)</li></ul><h4>Contact us for more information:</h4><p> <em>Telephone:<br><a>021 597 6004</a><br><br> Email: <br> <a href="mailto:disaster.donations@capetown.gov.za">disaster.donations@capetown.gov.za</a> </em></p><h4>Animal welfare sector</h4><p>The  COVID-19 crisis has affected entire communities, including animals whose owners can no longer afford to feed them. </p><p>The Cape Animal Welfare Forum (CAWF) appreciates any donations or support towards any of the 33 charities that are registered under CAWF. </p><h4>Some examples of needed donations include: </h4><ul><li>blankets, </li><li>kennels, and </li><li>pet food. </li></ul><p>We also need saleable items to support the animal charity shop, such books, clothing, household goods,or linen. </p><p>For more information on how you can help, contact the chairperson of CAWF:</p><h4>Karen de Klerk</h4><p><em>Email: </em><br><em> </em><a href="mailto:info@cawf.co.za"><em>info@cawf.co.za</em></a></p><h2 class="sectHeading"> ​​​​​​​​​​Contact us​​​​​​​</h2><h4>Customer Call Centre</h4><p> Telephone: <em> <a>0860 103 089</a></em></p> <img title="COVID-19" class="responsive" alt="COVID-19" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/covid-info-800.jpg" /> <br> <br>GP0|#4000dcec-165f-4027-9f40-efbf410c4195;L0|#04000dcec-165f-4027-9f40-efbf410c4195|Coronavirus updates;GTSet|#dc1a8a1b-0357-45bc-b768-7d9a89c8ef94;GPP|#780150fb-25ca-42e5-8afb-af3efe7e13a3Find out what City services and contact channels have been affected as a result of the coronavirus (COVID-19) and national lockdown.

 

 

Approval for Exemption from Provisions of the MPBL: COVID-19 Care Facilities Notice5058563GP0|#c3444de2-1204-414d-a436-593b4be81c13;L0|#0c3444de2-1204-414d-a436-593b4be81c13|Notice;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-06-25T22:00:00Z
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COVID-19 Personal Protective Equipment Procurement Disclosure Report469837GP0|#26e2df05-7764-4c74-b967-8ad28a2f21d4;L0|#026e2df05-7764-4c74-b967-8ad28a2f21d4|Report;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#74dbb0ce-0b0a-42e0-958b-10ee25e7fefd;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-07-31T22:00:00Z

 

 

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