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Coronavirus updates<h2 class="sectHeading">​​​​​​​​​​Latest updates</h2><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>Service notifications (updated 3 December)<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>General</strong><br><strong>Report a fault</strong>: Use our online <a href="https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html" target="_blank">Service Request tool<span class="icon link-external"></span></a>.</p><p> <strong>Facilities, offices and permits</strong><br>Please note our <strong>'no mask, no entry'</strong> rule at all our facilities. <br>Follow us on Twitter <a href="https://twitter.com/CityofCTAlerts" target="_blank">@CityofCTAlerts<span class="icon link-external"></span></a> or <a href="https://www.facebook.com/CityofCT/" target="_blank">Facebook<span class="icon link-external"></span></a> for latest updates.</p><ul><li> <strong>Building applications</strong>: <a href="http://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan">Online applications only</a>.</li><li> <strong>Call Centre</strong>: Fully operational. <a href="http://www.capetown.gov.za/General/Contact-us">Contact us</a> for all service-related queries.</li><li> <strong>Cash Offices / Walk-in Centres</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Cemeteries: </strong>Open. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Cemetries_Operations.pdf" target="_blank">Funerals and burials to operate under certain limitations</a>.</li><li> <strong>Clinics</strong>: Open. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Driving Licence Testing Centres: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See schedule for currently open facilities</a>.</li><li> <strong>Drop-offs</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>ECD Centres:</strong><a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Film Permit Office</strong>: <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Filming-and-events/Apply-for-a-film-permit">Online applications only</a>. </li><li> <strong>Housing Offices: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Informal trading permit offices</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Libraries: </strong><a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Motor Vehicle Registration (MVR) Offices</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li><li> <strong>Municipal courts: </strong><a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a></li><li> <strong>Non-essential facilities</strong>: Closed until further notice. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for affected facilities</a>.</li><li> <strong>Recreational facilities</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule for currently open facilities</a>.</li></ul><p> <strong>Council</strong> </p><ul><li> <strong>Council</strong>: Remote meetings of Council and its committees resumed on Monday, 25 May 2020.</li><li> <strong>Subcouncil offices</strong>: Open. <a href="http://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/subcouncils">See all subcouncils</a>, or access the <a href="http://www.capetown.gov.za/Family%20and%20home/Meet-the-City/City-Council/Find-your-councillor-ward-or-subcouncil">councillor directory</a> to get in touch with a councillor.</li></ul><p> <strong>Financial support</strong> </p><ul><li> <strong>Property owners</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Relief options available</a>.</li><li> <strong>Rebate applications</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Updated process for indigent, disabled and pensioner rebate applications</a>.</li></ul><p> <strong>Business</strong> </p><ul><li> <strong>Business support</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Business support options for guest houses and B&Bs. </a> </li><li> <strong>Funding: </strong>Use the <a href="https://supportbusiness.co.za/covid-19-support-finder" target="_blank">fund location tool<span class="icon link-external"></span></a> to find funding near you.</li><li> <strong>Informal trading:</strong> Trading permits obtained during level 5, 4, 3 and 2 are still valid under level 1. <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Business-and-trade/Apply-for-an-informal-trading-permit">Register to continue trading post-lockdown.</a></li><li> <strong>Invest Cape Town: </strong> <a href="https://www.investcapetown.com/coronavirus-response/" target="_blank">Support and advice for business and industry</a>.</li><li> <strong>Rental relief: </strong> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">Rental relief options for City’s business lessees</a>. <span class="icon link-external"></span> </li><li> <strong>Tenders</strong>: Tender Office is open to the public for collection and <a href="http://www.capetown.gov.za/City-Connect/Tenders-RFQs-and-supply/Tenders/Submit-a-tender">submission of tender </a>/ <a href="http://www.capetown.gov.za/City-Connect/Tenders-RFQs-and-supply/RFQs/Submit-an-RFQ">RFQ documents</a>.</li></ul><p> <strong>Library services</strong> </p><ul><li>You can borrow 20 items at a time for 30 days. Visit <a href="https://Opac.capetown.gov.za/" target="_blank">opac.capetown.gov.za<span class="icon link-external"></span></a> for more information.</li><li>Some libraries are now allowing walk-ins and browsing and/or study and SmartCape access. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">View the schedule for more information</a>.</li></ul><p> <strong>Recreation</strong> </p><ul><li>Bookings for <a href="http://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/Our-recreational-facilities/Resorts">resorts</a> will open on 2 November 2020, with availability from 1 December. Early booking is essential due to a 50% capacity limit. Day picnic areas will be available between 10:00 - 18:00.</li><li>Camping sites will remain closed due health risks.</li></ul><p> <strong>Tourism and events</strong></p><ul><li> <strong>Events permits: </strong>We will require a risk assessment and a COVID-19 mitigation plan for every event before an event permit is issued. Read our <a href="http://www.capetown.gov.za/work%20and%20business/commercial-health-and-safety/events-safety/events-safety">Events safety page</a> for more information.</li><li> <strong>Tourism: </strong>Our borders are open - for more tourism-related news and information, visit <a href="http://www.capetown.travel/" target="_blank">www.capetown.travel<span class="icon link-external"></span></a> </li></ul><p> <strong>Transport</strong> </p><ul><li> <strong>Learner and driving licence tests: </strong>New bookings for learner and driving licence tests are available. However, there may be a delay due to the availability of test dates. We are currently conducting testing for all previously booked tests so you may need to wait longer for an available date.</li><li> <strong>Licence card renewals:</strong> All <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-a-learners-licence">learner's licences</a>, <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">driving licence cards</a>, temporary driving licences and <a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-a-professional-driving-permit">professional driving permits</a> that expired between 26 March and 31 August remain valid, and the deadline for renewals has been extended to 31 January 2021.</li><li> <strong>Licence disc renewals: T</strong>he grace period for <a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence">renewing vehicle licence discs</a> that expired on 31 March, 30 April, 31 May and 31 August 2020 <strong>ended on 22 September</strong>. If you applied online before 26 March, your disc will still arrive. The postal service has resumed but there are backlogs. If you applied online after 26 March 2020, <a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence">you need to reapply online</a>.</li><li> <strong>MyCiTi</strong>: <a href="https://www.myciti.org.za/en/home/" target="_blank">Check the website</a> for active bus routes.</li><li> <strong>Traffic fines: </strong>Pay your fine online at <a href="http://www.paycity.co.za/">www.paycity.co.za<span class="icon link-external"></span></a>.</li></ul><p> <strong>Waste</strong> </p><ul><li> <strong>Refuse collection</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Lockdown_Operations_Service_Notifications.pdf" target="_blank">See the schedule of areas affected by collection delays</a>. </li><li> <strong>Waste disposal</strong>: <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/SWM_Disposal_Branch_COVID-19_Arrangements_Notice.pdf" target="_blank">See our COVID-19 Disposal Arrangements Notice</a> and <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/COVID-19_Waste_Disposal_dropoffs_%20Arrangements_Notice.pdf" target="_blank">Drop-offs Conditions of Use Notice</a>.</li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Useful links</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong> Last updated: 1 October 2020</strong> </p><ul><li> <a href="https://www.gov.za/documents/disaster-management-act-regulations-alert-level-1-during-coronavirus-covid-19-lockdown-18" target="_blank">Alert Level 1 Regulations<span class="icon link-external"></span></a> </li><li> <a href="https://www.investcapetown.com/wp-content/uploads/2020/04/Economic-Action-Plan-full-version-April-2020-11.56.04.pdf" target="_blank">City's Economic Action Plan<span class="icon link-external"></span></a> and <a href="https://www.investcapetown.com/wp-content/uploads/2020/04/Summarised-version-of-the-Draft-Economic-Action-Plan-14-April-2020-2.pdf" target="_blank">Summary<span class="icon link-external"></span></a> </li><li> <a href="https://coronavirus.westerncape.gov.za/covid-19-business-safety-complaint-form" target="_blank">COVID-19 business safety complaint form<span class="icon link-external"></span></a> </li><li> <a href="https://coronavirus.westerncape.gov.za/reporting-covid-19-workplace" target="_blank">COVID-19 in the Workplace: Report Positive Cases<span class="icon link-external"></span></a> </li><li> <a href="https://sacoronavirus.co.za/" target="_blank">COVID-19 South African Resource Portal<span class="icon link-external"></span></a> </li><li> <a href="https://uifecc.labour.gov.za/covid19/" target="_blank">COVID-19 Temporary Employer Relief Scheme (TERS)<span class="icon link-external"></span></a> </li><li> <a href="https://www.bizportal.gov.za/essential_service.aspx" target="_blank">Essential service business permits<span class="icon link-external"></span></a> </li><li> <a href="https://www.gov.za/Coronavirus/essential-services" target="_blank">How to register your business as an essential service provider<span class="icon link-external"></span></a> </li><li> <a href="https://www.investcapetown.com/coronavirus-response/" target="_blank">Invest Cape Town: Support and advice for business and industry<span class="icon link-external"></span></a> </li><li> <a href="http://www.nioh.ac.za/" target="_blank">National Institute for Occupational Health: COVID-19 Occupational Health and Safety (OHS) Resources<span class="icon link-external"></span></a> </li><li> <a href="https://sacoronavirus.co.za/covid-19-risk-adjusted-strategy/" target="_blank">National Government Risk Adjusted Strategy (Levels 1 - 5)<span class="icon link-external"></span></a> </li><li> <a href="https://www.gov.za/Coronavirus" target="_blank">National Government COVID-19 information<span class="icon link-external"></span> </a> </li><li> <a href="https://www.smmesa.gov.za/" target="_blank">National Government Small Business COVID-19 Relief Portal<span class="icon link-external"></span></a> </li><li> <a href="https://www.westerncape.gov.za/department-of-health/frequently-asked-questions/frequently-asked-questions-about-lockdown" target="_blank">Western Cape Department of Health Lockdown FAQs<span class="icon link-external"></span></a> </li><li> <a href="https://www.westerncape.gov.za/department-of-health/coronavirus" target="_blank">Western Cape Department of Health coronavirus (COVID-19) information<span class="icon link-external"></span></a> </li><li> <a href="http://www.who.int/emergencies/diseases/novel-coronavirus-2019" target="_blank">World Health Organisation (WHO)<span class="icon link-external"></span></a> </li></ul></div></div></div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="placeholder" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/COVID-19_ICON.png" /> </figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>MEDIA AND NEWS<br></strong><br>COVID-19: Latest advisories and updates.</span> </p> <a title="View updates" class="btn dark-blue" href="http://www.capetown.gov.za/Media-and-news#k=coronavirus">View updates</a></figcaption> </div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="COVID-19 Dashboard" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/mask_girl.jpg" /> </figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>COVID-19 statistics<br></strong><br>Weekly COVID-19 dashboard.</span> </p> <a title="Open PDF" class="btn dark-blue" href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CCT-Weekly-COVID19-Dashboard.pdf" target="_blank">View dashboard</a></figcaption> </div><p>Follow the City via <a href="https://www.facebook.com/CityofCT/" target="_blank">Facebook</a> and <a href="https://twitter.com/CityofCT" target="_blank">Twitter </a>or sign up to our fortnightly <a href="http://www.capetown.gov.za/subscribe" target="_blank">City News</a> newsletter to receive the latest news and information.</p><div class="image-gallery-slider img-gal-1" id="img-gal-1" data-slides="11" data-slide="1"><div class="image-gallery-content"> <figure class="itemSlide slide-left slide-1"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/CCT-COVID-WeeklyUpdate.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Coronavirus (COVID-19) Dashboard" href="https://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CCT-Weekly-COVID19-Dashboard.pdf" target="_blank"><b>Coronavirus (COVID-19) Dashboard - The week at a glance: 23 - 29 November 2020</b> </a></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-2"> <img class="responsive" alt="COVID Water Tanker" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/COVIDWaterTanker.jpg" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="More than 100 million litres of water delivered during COVID-19" href="https://youtu.be/k91pK0s98ck" target="_blank"><b>More than 100 million litres of water delivered to communities during lockdown</b></a><i class="icon link-external"></i></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-3"> <img class="responsive" alt="COVID Reminder" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/COVID-Reminder.jpg" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="COVID-19 Reminder - Mask up, keep your distance and sanitise" href="https://youtu.be/9_jnoJMkiQc" target="_blank"><b>Remember to mask up, keep your distance and sanitise. For the love of a COVID-free Cape Town.</b></a><i class="icon link-external"></i></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-4"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/COVID-19_MythBusters.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="COVID-19 Myth Busters with Dr Natacha Berkowitz" href="https://youtu.be/FMbN3bI7VR8" target="_blank"><b>City of Cape Town epidemiologist, Dr Natacha Berkowitz, dispels some of the myths surrounding COVID-19.</b></a><i class="icon link-external"></i></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-5"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/ForTheLoveOf-Delivery.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="#ForTheLoveOf our People" href="https://youtu.be/koiLI7wuyvY" target="_blank"><b>Share your #ForTheLoveOfCT story and let's stand together against this pandemic. #OneCityTogether</b> </a> <i class="icon link-external"></i> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-6"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/ReportAbuse-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Report Domestic Violence" href="https://youtu.be/vPH8nj7DTlg" target="_blank"><b>For many South Africans, staying at home is not staying safe. Report domestic violence to 021 480 7700</b> </a> <i class="icon link-external"></i> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-7"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/City-workers-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Show our staff that you care!" href="https://www.capetown.gov.za/_layouts/15/WebFeedback.SharePoint/webfeedback.aspx?id=%208079f5da-8ba1-48cc-8c0e-ab9820a32f3d" target="_blank"><b>Show our staff that you care!</b> </a></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-8"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/ThankYouScreenshot-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Thank you to our COVID-19 heroes" href="https://youtu.be/cxqJRYsyIWo" target="_blank"><b>To all our COVID-19 heroes: Thank you</b> </a> <i class="icon link-external"></i></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-9"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/SqueezyBottle-Eng-800.JPG" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Hand washing: How to Make a Squeezy Bottle (English)" href="https://youtu.be/twoVda8HdmQ" target="_blank"><b>Hand washing: How to Make a Squeezy Bottle (English)</b> </a> <i class="icon link-external"></i></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-10"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/SqueezyBottle-Afr-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Hand washing: How to Make a Squeezy Bottle (Afrikaans)" href="https://youtu.be/tWVr_qBTH-0" target="_blank"><b>Hand washing: How to Make a Squeezy Bottle (Afrikaans)</b> </a> <i class="icon link-external"></i></p> </figcaption> </figure> <figure class="itemSlide slide-left slide-11"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/SqueezyBottle-Xho-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Hand washing: How to Make a Squeezy Bottle (isiXhosa)" href="https://youtu.be/r1G7Z-vEVvQ" target="_blank"><b>Hand washing: How to Make a Squeezy Bottle (isiXhosa)</b> </a> <i class="icon link-external"></i> </p> </figcaption> </figure> <figure class="itemSlide slide-left slide-12"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/WashHands-800.jpg" alt="" style="display:none;" /> <figcaption class="image-slide-text" style="display:none;"> <p> <a title="Keep your hands safe and clean" href="https://youtu.be/_PgXKCFUtpw" target="_blank"><b>Personal hygiene tips: Wash your hands to prevent the spread of COVID-19</b> </a> <i class="icon link-external"></i></p> </figcaption> </figure> </div><div class="image-gallery-control"><div class="image-gallery-caption"><p> <a title="COVID-19 related videos" href="https://www.youtube.com/playlist?list=PLQZ9ZqJptobcMHZO4PSqFeD8d-Q7UOqPv"> <b>COVID-19 related videos</b></a> </p></div><div class="image-gallery-nav"><div class="nav-info">1 of 12 <br> </div><div class="slide-next"> <i class="icon arrow-white-next"></i> </div><div class="slide-prev">​​</div></div></div></div><h2 class="sectHeading">​​​​​​​​​​Resources​​​​​​​</h2><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Frequently Asked Questions</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>Last updated: 7 October 2020</strong> </p><ul><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/CCT-COVID-19_Fatality_Management.pdf" target="_blank">CCT COVID-19 Fatality Management FAQs</a> </li><li></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/COVID-19_Billing_and_Relief_FAQs.pdf" target="_blank">Revenue Department: COVID-19 Lockdown Billing and Relief FAQs</a> </li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Lockdown_Fines_and_Licence_Renewals_FAQs.pdf" target="_blank">Transport Department: COVID-19 Lockdown FAQs</a> </li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/WCG_Quarantine_and_Isolation_Facilities_FAQs.pdf" target="_blank">Western Cape Government: Quarantine and Isolation Facilities FAQs</a> </li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Posters and pamphlets</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong> </strong><strong>Last updated: 7 October 2020</strong> </p><ul><li>Coronavirus Disease 2019 (COVID-19) Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Coronavirus_English_Poster.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Coronavirus_Afrikaans_Poster.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Coronavirus_Xhosa_Poster.pdf" target="_blank">isiXhosa</a>)</li><li></li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_CustomerServiceChannels.pdf" target="_blank">Customer Service Channels Pamphlet</a> </li><li></li><li>How to Make your own Bleach Solution Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/How%20to%20make%20your%20own%20bleach%20solution%20ENGLISH.pdf" target="_blank">English </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/How%20to%20make%20your%20own%20bleach%20solution%20AFRIKAANS.pdf" target="_blank">Afrikaans </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/How%20to%20make%20your%20own%20bleach%20solution%20XHOSA.pdf" target="_blank">isiXhosa</a>)</li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Covid-19_Informal_Trading_During_Lockdown_Pamphlet.pdf" target="_blank">Informal Trading During Lockdown Pamphlet</a> </li><li>Keeping Hands Clean Poster ( <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_KEEPING%20HANDS%20CLEAN_A3_%20Sticky%20Poster_English.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_KEEPING%20HANDS%20CLEAN_A3_%20Sticky%20Poster_Afrikaans.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_KEEPING%20HANDS%20CLEAN_A3_%20Sticky%20Poster_isiXhosa.pdf" target="_blank">isiXhosa</a>)</li><li>Prevention at Shared Taps and Toilets Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT%20COVID-19%20prevention%20at%20shared%20taps%20and%20toilets%20-%20English.pdf" target="_blank">English </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT%20COVID-19%20prevention%20at%20shared%20taps%20and%20toilets%20-%20Afrikaans.pdf" target="_blank">Afrikaans </a>| <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/CCT%20COVID-19%20prevention%20at%20shared%20taps%20and%20toilets%20-%20Xhosa.pdf" target="_blank">isiXhosa</a>)</li><li>Quarantine and Isolation Poster ( <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sticky%20Posters_Covid-19_Quarantine_Isolation_English.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sticky%20Posters_Covid-19_Quarantine_Isolation_Afrikaans.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sticky%20Posters_Covid-19_Quarantine_Isolation_Xhosa.pdf" target="_blank">isiXhosa</a>)</li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Relief_For_Property_Owners_Poster.pdf" target="_blank">Relief for Property Owners Poster</a> </li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Covid-19%20Safety%20at%20work_BW.pdf" target="_blank">Safety at Work Posters</a> (Black and white)</li><li>How to Social Distance Poster (<a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_HOW_TO_SOCIAL_DISTANCE_A3_POSTER_ENGLISH.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_HOW_TO_SOCIAL_DISTANCE_A3_POSTER_AFRIKAANS.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_HOW_TO_SOCIAL_DISTANCE_A3_POSTER_XHOSA.pdf" target="_blank">isiXhosa</a>)</li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Social_Distancing_Sticker.pdf" target="_blank">Social Distancing Sticker</a> </li><li> <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/COVID-19_Stop_The%20Spread_Poster.pdf" target="_blank">Stop The Spread Poster</a> </li><li>Mask Up in the Fight Against COVID-19 Poster ( <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/MASK_UP_IN_THE_FIGHT_AGAINST_COVID-19_A3_ENGLISH_STICKY_POSTER.pdf" target="_blank">English</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/MASK_UP_IN_THE_FIGHT_AGAINST_COVID-19_A3_AFRIKAANS_STICKY_POSTER.pdf" target="_blank">Afrikaans</a> | <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/MASK_UP_IN_THE_FIGHT_AGAINST_COVID-19_A3_XHOSA_STICKY_POSTER.pdf" target="_blank">isiXhosa</a>)</li></ul></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3> <strong>Videos</strong><i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong> </strong><strong>Last updated: 28 July 2020</strong> </p><ul><li> <a href="https://www.youtube.com/playlist?list=PLQZ9ZqJptobcMHZO4PSqFeD8d-Q7UOqPv" target="_blank">COVID-19 related videos</a><span class="icon link-external"></span> </li><li> <a href="https://youtu.be/twoVda8HdmQ" target="_blank">Hand washing video: How to Make a Squeezy Bottle (English)</a><span class="icon link-external"></span></li><li> <a href="https://youtu.be/r1G7Z-vEVvQ" target="_blank">Hand washing video: How to Make a Squeezy Bottle (isiXhosa)</a><span class="icon link-external"></span></li><li> <a href="https://youtu.be/tWVr_qBTH-0" target="_blank">Hand washing video: How to Make a Squeezy Bottle (Afrikaans)</a><span class="icon link-external"></span> </li><li> <a href="https://www.youtube.com/watch?v=bwQEWLu16Wg&list=PLQZ9ZqJptobedPWYgMkqzeGpvqkagEnVD" target="_blank">My COVID-19 diary videos</a><span class="icon link-external"></span><br> </li></ul></div></div></div><div class="infographic bg-font-adjust-bg">​​​​​​​​​​ <figure> <img class="responsive" alt="placeholder" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/COVID-19_ICON.png" /> </figure> <figcaption> <p> <span class="infoGraphicSpan"> <strong>COVID-19 TOOLKIT<br></strong><br>Health tips resource pack including print resources for use in the workplace and other high visibility areas.</span> </p> <a title="Download" class="btn dark-blue" href="http://resource.capetown.gov.za/cityassets/Media%20Centre%20Assets/Combined%20COVID-19%20toolkit%20resources.zip" target="_blank">Download</a></figcaption> </div> <span> <h2 class="sectHeading">Donate</h2> </span> <h4>Disaster Risk Management Centre</h4><p>You can help those in need by donating essential items during the COVID-19 crisis.</p><p>The following essential items are needed:</p><ul><li>adult diapers,</li><li>blankets,</li><li>food parcels,</li><li>mattresses,</li><li>personal protective equipment, </li><li>toilet paper, and</li><li>vanity packs (soap, toothpaste, toothbrushes, facecloths, sanitary towels)</li></ul><h4>Contact us for more information:</h4><p> <em>Telephone:<br><a>021 597 6004</a><br><br> Email: <br><a href="mailto:disaster.donations@capetown.gov.za">disaster.donations@capetown.gov.za</a> </em> </p><h4>Animal welfare sector</h4><p>The  COVID-19 crisis has affected entire communities, including animals whose owners can no longer afford to feed them.</p><p>The Cape Animal Welfare Forum (CAWF) appreciates any donations or support towards any of the 33 charities that are registered under CAWF.</p><h4>Some examples of needed donations include: </h4><ul><li>blankets,</li><li>kennels, and</li><li>pet food.</li></ul><p>We also need saleable items to support the animal charity shop, such books, clothing, household goods,or linen.</p><p>For more information on how you can help, contact the chairperson of CAWF:</p><h4>Karen de Klerk</h4><p> <em>Email: </em> <br> <em> </em> <a href="mailto:info@cawf.co.za"> <em>info@cawf.co.za</em> </a> </p><h2 class="sectHeading"> ​​​​​​​​​​Contact us​​​​​​​</h2><h4>Customer Call Centre</h4><p>Telephone: <em><a>0860 103 089</a></em> </p> <img title="COVID-19" class="responsive" alt="COVID-19" src="http://resource.capetown.gov.za/cityassets/Inline%20Images/covid-info-800.jpg" /> <br> <br>GP0|#4000dcec-165f-4027-9f40-efbf410c4195;L0|#04000dcec-165f-4027-9f40-efbf410c4195|Coronavirus updates;GTSet|#dc1a8a1b-0357-45bc-b768-7d9a89c8ef94;GPP|#780150fb-25ca-42e5-8afb-af3efe7e13a3Find out what City services and contact channels have been affected as a result of the coronavirus (COVID-19) and national lockdown. 0

 

 

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