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Fire and Rescue Service Department <p>Our service is divided into three divisions, with more than 1 300 staff members. </p><p> <strong>Firefighters, and fire and life safety staff</strong><br>It is our aim to provide an efficient, cost effective, unprejudiced and equitable fire and rescue service to you, the residents and visitors of Cape Town. We endeavour to respond to emergencies within the shortest possible time. Subsequently all incidents are recorded, documented and researched. </p><p> <strong>Command and control staff </strong> <br>In this division, we handle all emergency calls and mobilise resources. We also maintain continuous communication links with emergency vehicles and crews at incidents, providing dynamic support and information as required to assist in delivering a successful conclusion to all emergency incidents.</p><p> <strong>Trainers and support staff</strong><br>Our role is to ensure that Cape Town's residents, visitors ​and City staff know how to reduce fire threats and increase their knowledge and skills in combating fires. Support staff work tirelessly to procure, manage and maintain all the resources within the brigade.</p><p>The City of Cape Town’s Fire and Rescue Service (CTFRS) is a professional fire brigade that dates back to 1845. Today we consist of 30 fire stations serving a population of 3.5 million people and covering an area of over 2 561 square kilometres. </p><p>We strive to provide a safer environment for you – the residents, visitors and City staff – by creating awareness of the dangers associated with fire in our communities. </p><p>We deal with all types of fires, ranging from structural fires, informal settlement fires and mountain and veld fires to small vessel and motor vehicle fires. Our service extends its work to medical emergencies and rescues including urban search and rescue, diving, motor vehicle extrications and high angle incidents, as well as hazardous material emergencies.</p><ul class="lrg-icon-content"><li class="lrg-icon lrg-link"><div class="list-links"> <a title="title" href="http://www.capetown.gov.za/Family%20and%20home/See-all-city-facilities/Our-service-facilities/Fire-stations">Find a fire station in your area</a><a title="title" href="http://www.capetown.gov.za/City-Connect/Request-a-service/Request-an-inspection/Request-a-fire-inspection">Request a​ fire safety inspection​</a><a title="title" href="http://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Community%20Fire%20Safety%20By-law.pdf" target="_blank">Download the Community Fire Safety By-law</a><a title="title" href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/0029_Fire%20prevention%20infographic_FA.pdf" target="_blank">Download our fire prevention infographic</a><a title="title" href="http://www.capetown.gov.za/Family%20and%20home/safety-in-the-home/basic-household-safety/fire-precautions-in-the-home">Learn about fire safety precautions in the home</a></div></li></ul><blockquote cite="http://wwww.cite.co.za"><p> <em>​​​"The motto of the early fire brigade then was 'Semper Paratus' – always prepared. The Fire and Rescue Service of today still lives by those principles of always being prepared to serve those in dire need in an emergency. 'Train as if your life depends on it, because it does' is how we go about our daily business, so that we are able to save the lives of others. Rest assured citizens of Cape Town, we will live by our principles of training every day to make sure we respond to those in need in the quickest possible time, and with the necessary skills, to save life, property and the environment from harm." </em> <b>Ian Schnetler </b> <cite>Chief Fire Officer</cite></p> </blockquote>​​<img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Fire-Rescue-Services-Header.jpg" style="BORDER:0px solid;" /><div class="contact"><h4>General enquiries</h4><p>Laetitia Paulsen</p><address><ul><li>Telephone: <br> <a>021 590 1702</a></li><li>Email:                <br> <a href="mailto:laetitia.paulsen@capetown.gov.za">laetitia.paulsen@capetown.gov.za</a></li></ul></address><h4>Fire emergencies</h4><address><ul><li>Landline: <br> 107</li> <li>Cellphone: <br> <a>021 480 7700</a></li></ul></address></div>​