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Apply for exemption from water restrictions<span> <h2 class="sectHeading">​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Apply for special exemption from water restrictions</h2> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>Level 1 water restrictions are in effect.<br></p></div></div></span> <p>​Find out more about <a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-restrictions-explained">water restrictions</a>.</p> <p>To apply for a special exemption from the conditions laid out in the water restrictions guidelines, please follow the process below:</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p> <b></b>Exceptions are only made in special circumstances. Individual applications are evaluated on the merits of the case and require supporting documentation. </p></div></div></span></span> <p> <strong>Step 1: </strong>Download and complete the <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/WaterRestrictionsSpecialExemptionApplicationForm.pdf" target="_blank">Special Exemption from Water Restrictions Application Form</a> in the document downloads section at the bottom of the page. You will need to provide a detailed motivation and supporting evidence along with your exemption application.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><p> <b>​​​​​​Attach the following along with your application:</b></p><ul><li>a certified copy of the applicant’s ID; and</li><li>evidence and/or documentation in support of ​the exemption application.</li></ul></div></div></span><br>​ <p> <strong>Step 2: </strong>Hand in your completed exemption application at any of the City’s <a href="http://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">walk-in centres</a> or email it to <a href="mailto:water@capetown.gov.za"> <em>water@capetown.gov.za</em></a>. </p><p> <strong>Step 3:</strong> The City will review your application and supporting documents. Thereafter a City water inspector will conduct an inspection of your site. <br></p> <span> <h2 class="sectHeading">Contact us​​​​​​​</h2></span><span> <div class="contact"><h4>​For water restriction queries:</h4><p> <em>Telephone: <br> <a>0860 103 089</a><br> <br>Email: <br> <a title="title" href="mailto:water@capetown.gov.za">water@capetown.gov.za</a></em></p> <p> For more information, visit the <a href="http://www.capetown.gov.za/Departments/Water%20and%20Sanitation%20Department">Water and Sanitation Department page</a>.</p> </div></span>GP0|#aae9bde9-1c89-4895-a898-fcd0453f81ec;L0|#0aae9bde9-1c89-4895-a898-fcd0453f81ec|Water and sanitation;GTSet|#a7cfb90d-44ad-4426-98ce-565f79932396;GPP|#6c293e71-0db4-42d2-a348-6d21e8d13030;GPP|#54dbab3a-0b2f-4602-8af5-3d651c59a5f4If you require exemption from water restrictions, you will have to apply for it with the City.

 

 

Applying For a Water Quota Increase Online Guidelines442767GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2017-12-20T22:00:00Z
Consumption Above Restriction Level: Non-domestic Properties Affidavit Form59787GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e;GP0|#01aeca9a-398f-4879-84c0-6e2371631052;L0|#001aeca9a-398f-4879-84c0-6e2371631052|Affidavit form2017-09-30T22:00:00Z
Increase Quota of Water Supplied for Domestic Properties Application Form92535GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2017-09-30T22:00:00Z
Special Exemption From Water Restrictions Application Form92478GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-01-16T22:00:00Z
Water Meters and Water Management Devices Guidelines Pamphlet (English)900930GP0|#367c7831-4239-4ad6-824a-c4325897c033;L0|#0367c7831-4239-4ad6-824a-c4325897c033|Pamphlet;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#5340fe0b-73a7-472c-bef7-04e450fb5c4f;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2017-12-31T22:00:00Z

 

 

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