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Customers enjoy benefits of switching to prepaid electricity meters<p>The City visited two Ravensmead households today, 5 February 2020. The families had recently made the switch from old credit meters to prepaid meters. </p><p>The City is offering the meter replacement programme free of charge to residents. The order in which areas benefit is determined based on the number of electricity meters in need of replacement. Currently, the programme is being rolled out in several different areas across the city. For the programme schedule, please visit <a href="http://www.capetown.gov.za/electricitymeters">www.capetown.gov.za/electricitymeters</a></p><span> <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/DSC_2698.jpg" alt="" style="width:864px;" /> </figure><p>​​‘The meter replacement programme holds many benefits to residents. It is also important that the City invest in the maintenance and replacement of old infrastructure to thrive and become more resilient. Many credit meters are more than 30 years old and are required to be replaced to avoid inaccurate readings. A prepaid meter puts the power in the hands of the customer as it enables them to have more direct control over their usage and household budgeting is made easier as the meters show consumption clearly. It helps to eliminate the chances of month-end electricity account shocks. The chance of electricity supply being cut off due to non-payment is also eliminated when a prepaid meter is installed and the risk of meter failure is reduced.</p></span><p>‘One of the biggest advantages of switching to a prepaid meter is that it enables qualifying customers the opportunity to move to the subsidised Lifeline Tariff. This would make it possible for them to access financial aid and free units. This will help to keep monthly household utility costs down.</p><p>‘It is important to emphasise that, contrary to some of the urban myths that exist, electricity is not more expensive via a prepaid meter. It actually enables customers to limit or reduce their usage directly and manage their household expenditure. We encourage customers to join others in making the switch and reaping the potential rewards. Having a meter really benefits residents and we encourage our customers to make the switch like these families have done,’ said Councillor Maxiti.</p><span> <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/bene.jpg" alt="" style="width:834px;" /> </figure><p>​​Once in an area, a contractor appointed by the City will do a mail-drop at each targeted customer’s address requesting that they make an appointment at a time convenient to them. Once the appointment has been made, a reference number will be generated. If residents have not received a mail-drop or are in any doubt as to whether this is a legitimate City project, they can contact the City’s call centre on 0860 103 089.</p></span><p>The new prepaid meter is located outside on the street, with an in-house display provided inside the customer’s home. Locating the meter outside the premises allows the City easy access to the meter.<br></p><p><strong>End</strong></p>2020-02-04T22:00:00ZGP0|#1d539e44-7c8c-4646-887d-386dc1d95d70;L0|#01d539e44-7c8c-4646-887d-386dc1d95d70|City news;GTSet|#62efe227-07aa-45e7-944c-ceebacca891dGP0|#b195be29-9300-4dc7-ac99-92629ce847ac;L0|#0b195be29-9300-4dc7-ac99-92629ce847ac|electricity;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#6726a848-c941-4335-a635-298402a30db3;L0|#06726a848-c941-4335-a635-298402a30db3|energy and climate change;GP0|#0e994e93-10d7-4d22-9cd5-ea3dd0048ffe;L0|#00e994e93-10d7-4d22-9cd5-ea3dd0048ffe|prepaid electricity1

 

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