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Water and sanitation rebates and concessions<h2 class="sectHeading">​​​​​​​​​​​​​​​Free basic water and sanitation</h2><p>Every indigent household in Cape Town receives their first 6 000 litres (6 kl) of water and 4 200 litres (4,2 kl) of sewage per month free of charge. Vulnerable groups and social or community organisations who meet the criteria may also be eligible for a free water and sanitation allocation.</p><p>Once you have used up your free basic allocation, you will be charged according to the <a href="http://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-water-and-sanitation-services/Water-and-sanitation-services-and-costs-for-formal-housing">tariff system​</a>.</p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info toptip">​​​</i> </div><div class="desc"><h4>Top tip</h4><p>During <a href="http://www.capetown.gov.za/Family%20and%20home/Residential-utility-services/Residential-water-and-sanitation-services/water-restrictions-explained"> water restrictions​</a>, water usage may become more expensive unless you take steps to save water in your home. However, your free water and sanitation allocations will not be affected.</p></div></div></span><span> <h2 class="sectHeading">​​​​​​​​​​Apply for free water and sanitation</h2></span><span> <div class="mobile-scroll"><table style="width:565px;height:1127px;"> <caption><strong>​How to get your free basic water and sanitation allocation – domestic</strong></caption> <thead><tr><th style="width:194px;">Type of user</th><th style="width:92px;">Basic allocation per residence per month</th><th style="width:148px;">Application process</th></tr></thead><tbody><tr><td style="width:194px;">Registered indigent households in stand-alone residences <br>(Domestic full indigent tariff category)</td><td style="width:92px;">6 kl water and 4,2 kl sanitation</td><td style="width:148px;">Automatic. No need to apply.</td></tr><tr><td style="width:194px;">Registered indigent households in cluster residences (flats, cluster developments, multi-residential dwellings and sectional title units) <br>(Domestic cluster indigent tariff category)</td><td style="width:92px;">6 kl water and 4,2 kl sanitation</td><td style="width:148px;">Application is subject to the approval of indigency of the full development. <br> <br>Find out about <a href="http://www.capetown.gov.za/Local%20and%20communities/Financial-relief-and-rebates/Financial-support-services/indigent-benefits">Indigent benefits</a>.<br><br><a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Individuals/Apply-for-free-water-and-sanitation-for-flats-and-complexes">Apply for free water and sanitation for flats and complexes</a>.</td></tr><tr><td style="width:194px;">Old age homes</td><td style="width:92px;">0,75 kl water and 0,525 kl sanitation per person.</td><td style="width:148px;"> For more information, see the <a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/commercial-water-and-sanitation-concessions-and-rebates">commercial water and sanitation concessions and rebates</a> section. <br><br> <a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Organisations/Apply-for-free-basic-water-and-sanitation-for-old-age-homes-and-shelters">Apply for free basic water and sanitation for old age homes and shelters</a>. </td></tr><tr><td rowspan="1" style="width:194px;height:212px;">​Shelters for street people / Homes for the mentally or physically challenged</td><td rowspan="1" style="width:92px;height:212px;">​0,75 kl water and 0,525 kl sanitation per person</td><td rowspan="1" style="width:148px;height:212px;"> ​For more information, see the <a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/commercial-water-and-sanitation-concessions-and-rebates">commercial water and sanitation concessions and rebates</a> section<br><br><a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Organisations/Apply-for-free-basic-water-and-sanitation-for-old-age-homes-and-shelters">Apply for free basic water and sanitation for old age homes and shelters</a>. </td></tr><tr><td rowspan="1" style="width:194px;">​Indigent households (indigent support)</td><td rowspan="1" style="width:92px;">​An additional 4,5 kl free water and 3,15 kl free sanitation</td><td rowspan="1" style="width:148px;"> ​For more information, see the section on <a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Individuals/Apply-for-indigent-rates-relief">applying for indigent support or rates relief</a>.</td></tr></tbody></table> <br> <table style="width:570px;"> <caption><strong>​How to get your free water and sanitation allocation – vulnerable groups and community organisations</strong></caption> <thead><tr><th style="width:250px;">Type of user</th><th>Allocation per month</th><th>Application process</th></tr></thead><tbody><tr><td style="width:250px;height:114px;">Shelters for street people / Homes for the mentally or physically challenged</td><td style="height:114px;">0,75 kl water and 0,525 kl sanitation per person</td><td style="height:114px;"> <span class="ms-rteThemeForeColor-2-0"><a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Organisations/Apply-for-free-basic-water-and-sanitation-for-old-age-homes-and-shelters">Apply for free basic water and sanitation for homeless shelters or homes for the physically or mentally disabled</a></span></td></tr><tr><td style="width:250px;"> Homes for the elderly (“old-age homes”)</td><td> 0,75 kl water and 0,525 kl sanitation per person</td><td> <a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Organisations/Apply-for-free-basic-water-and-sanitation-for-old-age-homes-and-shelters">Apply for free basic water and sanitation for old age homes</a></td></tr><tr><td style="width:250px;height:142px;"> Subsistence farmers and organisations growing food for vulnerable groups. This extends to organisations, with food gardens, including orphanages, soup kitchens at schools, indigent old age homes, HIV/AIDS facilities, and facilities caring for women.</td><td style="height:142px;"> 10 kl of water; there is corresponding free allocation for sanitation</td><td style="height:142px;"> <a href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Individuals/apply-for-free-water-for-subsistence-farming-and-food-gardens">Apply for a free water allocation for subsistence farmers and vulnerable groups</a>​</td></tr></tbody></table></div>​​​</span><br> <p>You can also contact the City’s call centre on <em> <a>0860 103 089</a></em> or visit your nearest <a href="http://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-service-facilities/Walk-in%20centres">Walk-in Centre​</a> for further information. </p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p> <b></b>Your monthly free water and sanitation allocation is based on an “average month” (365 days divided by 12, except leap years), which do not always match the period being billed for. Some City of Cape Town billing periods are longer, while others are shorter.</p></div></div></span> <p>During the longer billing periods, you might receive slightly more than your 6 kl allocation, while during shorter billing periods you might receive slightly less than your 6 kl allocation. However, you will never lose out on your water allocation – if you receive a smaller allocation during the shorter periods, we make up for it by giving you a larger allocation during the longer periods.​​​​</p> <span> <h2 class="sectHeading">​​​​​​​​​​Underground leaks </h2></span> <p>If you have received a large water bill and suspect that it may be due to an underground or hidden leak on your property, you can apply for a rebate on your account.</p><p>Before you contact us, you will need to verify that you have an underground leak. <a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Find%20and%20Fix%20Water%20Leaks%20at%20home.pdf" target="_blank">Conduct a self-test on your water meter </a>to check if your property has a leak. </p><p>If you confirm a leak, take action! </p><p>The rebate will only cover three billing months of the leak occurring. Therefore, you must contact a plumber to repair your leak immediately. If a plumber confirms and fixes the underground leak, you can then apply for a rebate on your account.    </p><p>The rebate may be extended to a period longer than three billing months if you were unware of the leak due to the City estimating your water usage. </p> <span> <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​​</i> </div><div class="desc"><h4>Please note</h4><p>Underground leaks do not include leaks due to stolen taps, defective toilets, overflowing geysers, as well as leaks on fixtures such as irrigation systems, automatic filling systems to ponds, pools, fountains and similar fixtures. For more information, see <a href="http://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Tariff%20Policies.pdf" target="_blank">section 2.29 of the Tariff Policy</a>.</p></div></div></span><span> <h2 class="sectHeading">Apply for a rebate​​​​​​​</h2></span> <p>Submit the following documents to <a href="mailto:accounts@capetown.gov.za"> <em>accounts@capetown.gov.za</em></a>.</p> <span> <div class="lrg-icon-content bordered"><div class="lrg-icon lrg-check"><h4>Document checklist:</h4><ul><li>A completed <a href="http://resource.capetown.gov.za/documentcentre/Documents/Forms%2c%20notices%2c%20tariffs%20and%20lists/Rebate_request_form_underground_leak.pdf" target="_blank">application form</a></li><li>Copy of the registered home owner’s identity document (ID). If a trust owns the property, supply the ID of the person responsible for the trust.</li><li>Plumbers report/invoice from a plumber detailing: date of repair, location of leak, nature of leak, description of repairs </li></ul></div></div></span><br> <p>Once you have submitted the necessary documents, we will investigate and send a water inspector to verify the leak and the repair. Thereafter you may receive a rebate on your municipal account.</p><h4>Remember:</h4><ul><li>Only one rebate, per owner, per property is allowed. If you discover another underground leak on your property at any other time, you will not be able to apply for a rebate.</li><li>The rebate is subject to a water inspector verifying the leak and repair.</li><li>Rebates are not awarded for 100% of the cost of the leaked water. They are only awarded for half (50%) of the cost of the leaked water, over three months of actual billing. For more information on how this is calculated, refer to the <a href="http://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Tariff%20Policies.pdf">Tariff Policy</a>.</li></ul> <span> <h2 class="sectHeading">​​​​​​​​​​Who qualifies for a rebate?</h2></span> <h4>Rebates apply to:</h4><ul><li>domestic customers;</li><li>schools;</li><li>churches;</li><li>charities;</li><li>homeless shelters;</li><li>homes catering for the health of physically/mentally challenged individuals;</li><li>old age homes;</li><li>vulnerable groups.</li></ul><h4>Rebates do not apply to:</h4><ul><li>commercial properties;</li><li>industries;</li><li>those billed under the miscellaneous tariff.</li></ul> <span> <h2 class="sectHeading">​​​​​​​​​​Contact us​​​​​​​</h2></span> <p>For more information, contact:</p><h4>City Call Centre</h4><p> <em>Telephone:</em><br><em><a>0860 103 089</a></em></p>GP0|#2cfb8419-2d22-493d-ad16-063cd77745d5;L0|#02cfb8419-2d22-493d-ad16-063cd77745d5|Water and sanitation rebates and concessions;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#b7d85630-8bda-4b28-adc9-6def4cb10e31;GPP|#a3964d56-b74d-4d64-95c1-ff381a88a277;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#71dcbedc-e5e9-4ee3-abe5-817362c4536d;L0|#071dcbedc-e5e9-4ee3-abe5-817362c4536d|Water and sanitation rebates and concessions;GPP|#dc7d603c-ae6b-49eb-8ff7-8f48e6169510;GPP|#99fac000-f3ac-4774-9ffd-e5e59a130e21;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24Find out if you are eligible for a concession or rebate on your water and sanitation account.

 

 

Rebate Request Underground Water Leak Application Form272735GP0|#f0b069a9-84bd-4629-943b-3e3dfa0685a7;L0|#0f0b069a9-84bd-4629-943b-3e3dfa0685a7|Application form;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2020-04-23T22:00:00Z

 

 

The cost of electricityWe bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff. Find out how this works for residential and commercial properties.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/The%20Cost%20Of%20Residencial%20Electricity%20Header.jpg" style="BORDER: 0px solid; ">Normal
The City's Draft Budget 2020-2021The City of Cape Town's budget reflects its key policy decisions and priorities, determines rates increases and indicates where money will be spent on programmes and services.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/Meet-the-City/the-city-budget/the-citys-budget-2020-2021"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-citys-budget-2020-2021</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Budget-Header.jpg" style="BORDER: 0px solid; ">Normal
District plansThe District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/District Plans Header.jpg" style="BORDER: 0px solid; ">Normal
Informal trading Informal trade is a very important part of Cape Town's economy and benefits both traders and locals. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Informal Trading Header.jpg" style="BORDER: 0px solid; ">Normal
The Business HubThe Business Hub provides information on starting and growing your business.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Business Hub header 7.jpg" style="BORDER: 0px solid; ">Normal
Pay your traffic fine The City has a number of different options for paying traffic fines. If you would like to pay your fine.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Fines/Pay-your-traffic-fine"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Pay-your-traffic-fine</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Pay your rates and services accounts You can pay your rates and services account in a number of different ways.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/External finance Header.jpg" style="BORDER: 0px solid; ">Normal
Prevent illegal dumping We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money ​​​​​​​ It costs the City R350 million every year to clean up illegal dumping …GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Hazardous%20waste%20in%20the%20home%20and%20community%20Header.JPG" style="BORDER: 0px solid; ">Normal
Upgrade to a new prepaid electricity meterFind out if your suburb has been selected for a compulsory electricity meter upgrade GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Submit a building plan If you are planning any building work on a property, you may need to submit a building plan for approval. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Building plan applications Header.jpg" style="BORDER: 0px solid; ">Normal
City jobs and opportunities The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Why-work-for-the-city-of-cape%20town.jpg" width="1440" style="BORDER: 0px solid; ">Normal
2020/21 TariffsFind out about the latest tariffs that affect you GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-wide-tariffs</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Former Mayors Header.jpg" style="BORDER: 0px solid; ">Normal
CoronavirusThe coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/coronavirus_header.jpg" style="BORDER: 0px solid; ">Normal
View the Council Meeting Calendar Access the Council meeting calendar and agendas for upcoming meetings.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/Meet-the-City/city-council/meeting-calendar"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">meeting-calendar</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Find Your Councilor Ward Or Subcouncil Header Image.jpeg" style="BORDER: 0px solid; ">Normal
Coronavirus updatesWe are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/coronavirus_header.jpg" style="BORDER: 0px solid; ">Normal
Load-shedding Load-shedding stages are announced by Eskom and depend on the extent of the shortage of generation capacityGP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">load-shedding-and-outages</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Loadshedding And Outages Header.jpg" style="BORDER: 0px solid; ">Normal
Libraries Loan out books, get access to electronic resources or take part in community programmes and events at any of our libraries GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Libraries</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Libraries Header.jpg" style="BORDER: 0px solid; ">Normal
Cape Town Future Energy FestivalThe Cape Town Future Energy Festival is a showcase of innovation and sustainable living.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Energy%20Festival%20cover%20picture-1440.jpg" style="BORDER: 0px solid; ">Normal
Reduce rates for NPOs and PBOsSome PBOs and NPOs which were previously excluded from the list due to legislative changes will now be able to benefit from reduced rates.GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities1<a href="http://www.capetown.gov.za/City-Connect/Claim-or-dispute/Contest-a-property-valuation/change-your-property-rating-category">change-your-property-rating-category</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Check your Property Valuation Header.jpg" style="BORDER: 0px solid; ">Normal
Apply for replacement wheelie bin The City will replace or repair a damaged or stolen wheelie bin free of charge. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Pay and renew your vehicle licence There are a number of different options you can use when paying for and renewing your vehicle licence renewal. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Dam levelsThe dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboardGP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/drought_header13.jpg" style="BORDER: 0px solid; ">Normal
Apply for new or replacement driver's licenceFind out how to get a new or replacement driver’s licence.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal

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