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Help and treatment for your addiction <h2 class="sectHeading">​​​​​​​​It's never too late</h2><p>​​​As our <a href="http://www.capetown.gov.za/Family%20and%20home/Personal-health/Drug-and-alcohol-abuse/Recovery-success-stories">success stories </a>show, it is never too late to receive treatment.​​ With the help of trained professionals, you can get back on track and feel stronger and more positive about your future.​​ </p><p>The City of Cape Town offers Matrix-certified, free drug and alcohol treatment at some of our clinics. To find a Matrix-certified clinic, please select the 'Drug and alcohol outpatient treatment' filter on our <a href="http://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Clinics%20and%20healthcare%20facilities#k=">clinics page</a>. Treatment is available to everyone over the age of 18. ​Our vision is to continue opening more clinics across Cape Town so that we can reach all Capetonians affected by drug and alcohol abuse.​​</p>​<span>​ <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i> </div><div class="desc"><h4>Please note</h4><p> If you need more information on drug and alcohol abuse, support and treatment centres, call the City of Cape Town’s 24/7 toll-free alcohol and drug helpline on <em> <a>0800 4357 4 8</a></em> or 0800 HELP 4 U. </p></div></div>​​</span>​​ <h2 class="sectHeading">​​​​​​​​Myths about addiction</h2><p>Successful treatment for addiction begins with knowledge and support. Take some time to understand some of the most common misconceptions about recovery as you begin yours.</p> <b>Myth 1: Addicts simply lack willpower. They could stop using if they really wanted to.</b> <p> Long-term drug use can affect the part of your brain that is responsible for making decisions and exercising self-control. This, along with withdrawal symptoms such as shaking, sickness, anxiety and depression, makes it hard for addicts to quit by themselves.</p> <b>Myth 2: Addicts don’t have any morals.</b> <p> Alcohol and drugs ‘train’ the brain to crave them. Some addicts will go to any length to get their ‘fix’, whether this means lying to their families, getting into a fight or even turning to crime. When people are under the influence, their judgement is also affected and they may take part in high-risk activities such as speeding or unprotected sex. However, punishing them for their immoral or illegal behaviour doesn’t solve their problem. Finding them help to treat their addiction is often the best solution.</p> <b>Myth 3: There is no harm in trying drugs once, or once more.</b> <p> Although you’re unlikely to become instantly addicted, the path from experimenting to addiction can be a short one. The best way to make sure you don’t become addicted is to say no to drugs right at the beginning.</p> <b>Myth 4: Relapse means treatment has failed.</b> <p>Recovery from alcohol and drug dependency is often a long process and may involve setbacks. As a rule, an ex-addict can never use drugs or alcohol again. Relapse (using alcohol or drugs again) is quite common though. This does not mean that treatment has failed or that all hope is lost. </p><p>A relapse sometimes tells us that treatment needs to be repeated or that a different approach should be tried. Remember, like many chronic illnesses, addiction can’t be ‘cured’. Once addicted, a person is always an addict, but with the right treatment and support, substance dependency can be managed so that a person enjoys a positive future.</p>​​<span> <div class="notification with-heading dark-copy light-blue bg-light-grey"><div class="graphic with-border"> <i class="info fastfact"></i> </div><div class="desc"><h4>Fast fact</h4><p> One session of repeated sniffing of an inhalant (such as solvents, glues, aerosol sprays, lighter fluid or paint sprays) can cause heart failure and death. ​</p></div></div>​​</span> <h2 class="sectHeading">​​​​​​​​I need help: step-by-step guide</h2><p>Quitting is never easy. Sometimes you need different types of help on your journey to recovery. This guide will help you find the right assistance and support as you begin your path to being addiction-free. </p><p> <b>Step 1: Contact a professional for advice</b></p><p>The right time to quit drugs is now. We have highlighted three easy ways you can get in touch with a professional who can help you.</p><ul><li> <b>Option 1:</b> Call <em> <a>0800 4357 4 8</a></em> (0800 HELP 4 U) – the City of Cape Town’s 24/7 toll-free alcohol and drug helpline.</li><li> <b>Option 2:</b> Visit your nearest<a href="http://www.capetown.gov.za/Family%20and%20home/see-all-city-facilities/our-service-facilities/Social%20development%20offices/"> social development office</a>; a social worker or psychologist in your area (expect to pay private rates); or the school psychologist if you are a teen.</li><li> <b>Option 3:</b> If you are 18 years or older, you can go directly to one of the City of Cape Town’s Matrix-certified drug and alcohol programmes, held at some of our <a href="http://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Clinics%20and%20healthcare%20facilities#k=">clinics</a>, or your nearest community-based treatment service, such as SANCA. Call <em> <a>0800 220 250</a></em> or go through the list of <a href="http://www.sancanational.info/" target="_blank">SANCA offices​<i class="icon link-external"></i></a>.</li></ul><p> <b>Step 2: Find the right treatment</b></p><ul><li> <b>Option 1:</b> If you called the City of Cape Town’s 24/7 toll-free alcohol and drug helpline, our trained staff will direct you to the most appropriate treatment centre, refer you to counselling services, or answer any other questions you might have.</li><li> <b>Option 2:</b> A <a href="http://www.capetown.gov.za/Family%20and%20home/see-all-city-facilities/our-service-facilities/Social%20development%20offices/"> <span class="ms-rteThemeForeColor-6-4">social development office </span></a>or social worker may conduct a screening (for alcohol and drugs) and assessment, and offer support and counselling before recommending the right treatment for you.</li><li> <b>Option 3:</b> If you go directly to one of the City of Cape Town’s Matrix-certified programmes, held at some of our <a href="http://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Clinics%20and%20healthcare%20facilities#k=">clinics</a>, you may be able to enter the outpatient programme immediately after a professional assessment and drug and alcohol screening. </li></ul> ​​​​<span>​ <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info remember"></i> </div><div class="desc"><h4>Remember</h4><p> For certain substances (such as heroin) you may be referred to a detox facility as an inpatient before beginning outpatient treatment. </p></div></div>​​</span>​ <h2 class="sectHeading">Starting treatment</h2><p>Your social worker or social services professional can help you get the treatment you need and can afford. The table below gives you an idea of the differences between the various types of treatment centres. You will need an assessment before you can be admitted to a treatment centre or programme.</p> ​ <span> <div class="mobile-scroll"><table><thead><tr><th>Treatment centre</th><th>Type of service offered</th><th>Cost</th></tr></thead><tbody><tr><td>City of Cape Town Matrix-certified programmes held at some of our <a href="http://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Clinics%20and%20healthcare%20facilities#k=">clinics</a> (based on the Matrix® model)</td><td>Outpatient</td><td>Free</td></tr><tr><td>​Government treatment centres</td><td>Inpatient or outpatient​​</td><td>Free</td></tr><tr><td>Government-subsidised treatment centres</td><td>Inpatient or outpatient</td><td>Some cost involved</td></tr><tr><td rowspan="1">Private treatment centres​</td><td rowspan="1">Inpatient or outpatient​</td><td rowspan="1">Private rates; private medical aid scheme may pay part or all of the bill​</td></tr></tbody></table></div>​​​​</span> ​ <h2 class="sectHeading">City of Cape Town clinics</h2><p>The City of Cape Town offers Matrix-certified drug and alcohol outpatient treatment programmes at a number of clinics. The programme is based on the Matrix® model and consists of three to four sessions a week, which involve:</p><ul><li> <b>counselling sessions</b> with or without family members;</li><li> <b>an early recovery group</b> which focuses on skills that will help you stay clean and sober;</li><li> <b>a relapse prevention group</b> which focuses on living without alcohol and drugs;</li><li> <b>a family education group</b> which teaches you and your family about the process of recovery; and</li><li> <b>a social support group</b> involving regular meetings with others struggling with substance abuse.</li></ul><p>Clinics are open Mondays to Fridays, 08:00–16:30. To find a Matrix-certified clinic, please select the 'Drug and alcohol outpatient treatment' filter when you are on our <a href="http://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Clinics%20and%20healthcare%20facilities#k=">clinics page</a>.</p> <span> <div class="notification with-heading white-copy blue bg-navy"><div class="graphic no-border">​ <i class="info caring">​​</i>​</div><div class="desc"><h4>Did you know?</h4><p> <b>A caring city:</b> Between July 2011 and June 2014, 4 311 people (76% men; 24% women) went to find help at the City of Cape Town’s Matrix® sites. The most common substances being used were tik (crystal methamphetamine), dagga, alcohol and heroin.</p></div></div></span> <h2 class="sectHeading">Provincial treatment centres</h2><p>For treatment centres registered with the <a href="https://www.westerncape.gov.za/dept/social-development" target="_blank">Western Cape Government’s Department of Social Development <i class="icon link-external"></i></a>, please see their <a href="https://www.westerncape.gov.za/directories/facilities/736" target="_blank">facilities list<i class="icon link-external"></i></a>. They provide anything from counselling, to inpatient and outpatient services, as well as educational programmes and support groups.</p>​<span>  </span>​​ <span> <div class="notification with-heading white-copy blue bg-navy"><div class="graphic no-border">​ <i class="info caring">​​</i>​</div><div class="desc"><h4>Did you know?</h4><p> <strong>A caring city: </strong>The City of Cape Town offers short EPWP job opportunities for those who have recovered from addiction. <a href="http://www.capetown.gov.za/Work%20and%20business/Jobs-and-skills-development/work-For-the-city-of-cape-town/Find-an-opportunity-with-epwp">Find out more about opportunities with EPWP</a>. ​</p></div></div></span> <h2 class="sectHeading">Treatment FAQs</h2>​​<b>Q: What is the difference between inpatient and outpatient treatment?</b> <p> A: Inpatient treatment means that the drug/alcohol user stays at the clinic during treatment, which can be short-term (two to eight weeks) or long-term (more than 12 weeks). With outpatient treatment, which can also be short-term or long-term, the user visits the centre for regular and intensive treatment sessions. A social worker, psychologist or psychiatrist will recommend the right treatment for you.</p>​ <div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info remember"></i> </div><div class="desc"><h4>Remember</h4><p>If you do not have professional help available, call the City of Cape Town’s 24/7 toll-free alcohol and drug helpline on <em><a>0800 4357 4 8</a></em> (0800 HELP 4 U) and we will advise you. </p></div></div> <b>Q: How do I know what treatment is right for me?</b> <p> A: After an initial assessment, your social services professional (social worker, psychologist or psychiatrist) will help you get the treatment you need and can afford. </p> <b>Q: What is the Matrix® model?</b> <p> A: The City of Cape Town runs a number of Matrix®-certified sites. These sites follow an effective treatment approach designed by the Matrix® Institute in California, USA. The programme involves intensive outpatient treatment for drugs and alcohol, using a combination of 12-step meetings, counselling, learning and support groups to help you stay clean and sober. A positive, collaborative and mutually respectful relationship between the patient and therapist is essential.</p> <b>Q: How much does treatment for substance abuse cost?</b> <p> A: This depends on the type of treatment centre you visit. Some government treatment centres are for free, while others are subsidised (meaning you will have to pay part of the bill). If you have access to medical aid and can afford private treatment, you can contact one of the registered private treatment centres in your area.</p> <b>Q: What does treatment for substance abuse involve?</b> <p> A: Recovery from substance abuse takes time and requires ongoing commitment. The general stages of treatment are 1) screening and assessment of the problem, 2) inpatient or outpatient treatment as well as counselling, and 3) ongoing support and care after you’ve finished your treatment (such as support groups).</p> <b>Q: Can I go directly to a treatment centre, hospital or clinic in my area?</b> <p>A: Government treatment centres require a referral from a social worker, psychologist or psychiatrist. You can, however, go directly to a City of Cape Town Matrix® sites or any community-based/outpatient treatment service (such as <a href="http://www.sancanational.info/contact" target="_blank">SANCA<i class="icon link-external"></i></a>).</p><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note"></i><br></div><div class="desc"><h4>Please note</h4><p> You don’t have to make an appointment to get help. Groups are open, which means anyone can join at any time.</p></div></div><p>You can also go directly to most private treatment centres. If you do this, make sure the centre is registered with the <a href="https://www.westerncape.gov.za/dept/social-development" target="_blank">Western Cape Department of Social Development<i class="icon link-external"></i></a>. This way, you know that it meets the <a href="http://www.dsd.gov.za/" target="_blank">treatment standards required by government<i class="icon link-external"></i></a>.<br></p><h2 class="sectHeading">Support groups</h2><p>​​ ​​​It is important to continue receiving support, even when treatment is over, so that you stay alcohol or drug-free and rebuild your life. Support groups are a wonderful way to share your journey with people who understand what you have been through and the challenges you face.</p><p>Your social worker, psychologist or psychiatrist can recommend a support group near you. You can also look through the <a href="https://www.westerncape.gov.za/assets/departments/social-development/sub_abuse_general_eng.pdf" target="_blank">Western Cape Government's Substance Abuse Booklet<i class="icon link-external"></i></a> or get in touch with any of the following well-known organisations for information on support groups in your area: </p><p> <b>Al-Anon/Alateen</b><br><a href="http://www.alanon.org.za/" target="_blank">Al-Anon<i class="icon link-external"></i></a> provides a 12-step, self-help programme for families and friends of alcoholics.</p><p> <b>Alcoholics Anonymous</b><br><a href="http://www.aasouthafrica.org.za/" target="_blank">Alcoholics Anonymous<i class="icon link-external"></i></a> provides a 12-step, self-help programme that helps alcoholics achieve sobriety and stay sober.    </p><p> <b>Nar-Anon</b><br><a href="http://www.naranon.org.za/" target="_blank">Nar-Anon<i class="icon link-external"></i></a> offers a 12-step, self-help programme for family and friends of drug addicts who are, or have been, affected by drug abuse.</p><p> <b>Narcotics Anonymous</b><br><a href="http://www.na.org.za/" target="_blank">Narcotics Anonymous<i class="icon link-external"></i></a> offers a 12-step, self-help programme for recovering drug addicts, which includes members helping each other stay clean.</p>GP0|#80f8ac6d-c5fe-4c8d-be9a-0431472f2417;L0|#080f8ac6d-c5fe-4c8d-be9a-0431472f2417|Help and treatment for your addiction;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#4aca2abc-1f61-493a-9343-0924e5d18a84;GPP|#090e430c-3809-42d5-a80b-caea93b2beaf;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711You can get the help you need at one of the City’s free alcohol and drug treatment.

 

 

Free Drug and Alcohol Treatment Pamphlet120663GP0|#367c7831-4239-4ad6-824a-c4325897c033;L0|#0367c7831-4239-4ad6-824a-c4325897c033|Pamphlet;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#5340fe0b-73a7-472c-bef7-04e450fb5c4f;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-11-07T10:00:00Z
Government Registered Treatment Centres Contact List733613GP0|#8c7d6035-e7ea-4e28-a6e6-082bc1988a7e;L0|#08c7d6035-e7ea-4e28-a6e6-082bc1988a7e|Contact list;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2018-05-01T10:00:00Z
Substance Abuse Treatment Matrix Sites Contact List267834GP0|#8c7d6035-e7ea-4e28-a6e6-082bc1988a7e;L0|#08c7d6035-e7ea-4e28-a6e6-082bc1988a7e|Contact list;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#3a03f9b9-d2e9-49b1-92e1-37b654747f82;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2019-11-07T10:00:00Z

 

 

Arrange a payment planWe offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER: 0px solid; ">Normal
Comment on the affordable housing strategyYou are invited to comment on our draft Human Settlements Strategy.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/draft-human-settlements-strategy"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">draft-human-settlements-strategy</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER: 0px solid; ">Normal
Submit your water meter readings onlineYou can submit your water meter reading online through e-Services.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Water%20meter%20readings%20Header.jpg" style="BORDER: 0px solid; ">Normal
District plansThe District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/District Plans Header.jpg" style="BORDER: 0px solid; ">Normal
Informal trading Informal trade is a very important part of Cape Town's economy and benefits both traders and locals. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Informal Trading Header.jpg" style="BORDER: 0px solid; ">Normal
The Business HubThe Business Hub provides information on starting and growing your business.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Business Hub header 7.jpg" style="BORDER: 0px solid; ">Normal
Cape Town Future Energy FestivalThe Cape Town Future Energy Festival is a showcase of innovation and sustainable living.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy1<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Energy%20Festival%20cover%20picture-1440.jpg" style="BORDER: 0px solid; ">Normal
Pay your rates and services accounts You can pay your rates and services account in a number of different ways.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/External finance Header.jpg" style="BORDER: 0px solid; ">Normal
Prevent illegal dumping We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money ​​​​​​​ It costs the City R350 million every year to clean up illegal dumping …GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Hazardous%20waste%20in%20the%20home%20and%20community%20Header.JPG" style="BORDER: 0px solid; ">Normal
Upgrade to a new prepaid electricity meterFind out if your suburb has been selected for a compulsory electricity meter upgrade GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Submit a building plan If you are planning any building work on a property, you may need to submit a building plan for approval. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Building plan applications Header.jpg" style="BORDER: 0px solid; ">Normal
City jobs and opportunities The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Why-work-for-the-city-of-cape%20town.jpg" width="1440" style="BORDER: 0px solid; ">Normal
CoronavirusThe coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/coronavirus_header.jpg" style="BORDER: 0px solid; ">Normal
Coronavirus updatesWe are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/coronavirus_header.jpg" style="BORDER: 0px solid; ">Normal
The cost of electricityWe bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/The%20Cost%20Of%20Residencial%20Electricity%20Header.jpg" style="BORDER: 0px solid; ">Normal
Submit your electricity meter readings onlineYou can submit your own electricity meter reading or let the City read your meter for you.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Electricity%20Metre%20Reading%20Header.jpg" style="BORDER: 0px solid; ">Normal
Water restrictions explainedWater restrictions are necessary during and after droughts in order to conserve our precious water resources and allow dam levels to recover.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-restrictions-explained"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-restrictions-explained</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/2016%20Residential%20water%20restrictions%20explained.jpg" style="BORDER: 0px solid; ">Normal
Apply for replacement wheelie bin The City will replace or repair a damaged or stolen wheelie bin free of charge. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Pay and renew your vehicle licence There are a number of different options you can use when paying for and renewing your vehicle licence renewal. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Dam levelsThe dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboardGP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/drought_header13.jpg" style="BORDER: 0px solid; ">Normal
Apply for new or replacement driver's licenceFind out how to get a new or replacement driver’s licence.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
District Six local neighbourhood planWe are developing a local neighbourhood plan, also known as a Local Spatial Development Framework (LSDF), for District Six to help re-establish the area.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities1<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-six-neighbourhood-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-six-neighbourhood-plan</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/district6_header.jpg" style="BORDER: 0px solid; ">Normal

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