Skip to content






Activities and programmes
Water and Sanitation DepartmentGP0|#ad37857b-6e6c-448f-848b-055b416f6172;L0|#0ad37857b-6e6c-448f-848b-055b416f6172|water demand management;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#5ad38c28-a659-4947-8e55-53d5936de02e;L0|#05ad38c28-a659-4947-8e55-53d5936de02e|water management services;GP0|#1e73a03c-2779-493f-a91b-50fe8970c9b4;L0|#01e73a03c-2779-493f-a91b-50fe8970c9b4|sanitation services;GP0|#5d92a457-4fc0-4eea-b710-4ba7537c3dd3;L0|#05d92a457-4fc0-4eea-b710-4ba7537c3dd3|Water management device;GP0|#e90b5501-d899-4848-a2e7-3dc910abb5bb;L0|#0e90b5501-d899-4848-a2e7-3dc910abb5bb|water quality management;GP0|#8f0aed5b-4ba7-472c-92c5-c1c5bc737567;L0|#08f0aed5b-4ba7-472c-92c5-c1c5bc737567|water restrictions;GP0|#6c7b2dca-5ce3-4906-bc42-b0961c4333b6;L0|#06c7b2dca-5ce3-4906-bc42-b0961c4333b6|water services;GP0|#3d48f3aa-ea54-43d0-97c0-96a9d11d3024;L0|#03d48f3aa-ea54-43d0-97c0-96a9d11d3024|sewer network;GP0|#d03054f7-2f06-4482-a607-fa4c0dfee586;L0|#0d03054f7-2f06-4482-a607-fa4c0dfee586|Utility services;GP0|#d99d1ebb-c947-465c-8505-554500fdddbd;L0|#0d99d1ebb-c947-465c-8505-554500fdddbd|potable water;GP0|#40fae32e-592f-4fca-8de1-5c3ebc94136a;L0|#040fae32e-592f-4fca-8de1-5c3ebc94136a|meter reading;GP0|#b1001203-6617-4993-8107-4871a2e6aa24;L0|#0b1001203-6617-4993-8107-4871a2e6aa24|scientific services;GP0|#a9dee0b3-e47a-4008-ac5e-3674b605c1b5;L0|#0a9dee0b3-e47a-4008-ac5e-3674b605c1b5|wastewater system;GP0|#cb4ec3d5-69e0-48d5-834d-69b0850e4b03;L0|#0cb4ec3d5-69e0-48d5-834d-69b0850e4b03|water installation;GP0|#bfbcd1ff-7345-4ed6-92ef-4aefa57bf212;L0|#0bfbcd1ff-7345-4ed6-92ef-4aefa57bf212|wayleaves;GP0|#8fc58e15-8bcd-468f-b872-1e42c1feecbc;L0|#08fc58e15-8bcd-468f-b872-1e42c1feecbc|application
Library and Information Services DepartmentGP0|#1f61ec30-8889-4114-8411-a3ee8477bc1b;L0|#01f61ec30-8889-4114-8411-a3ee8477bc1b|Libraries;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#15a238d5-9c3f-4b92-8afe-0a94c12abc2f;L0|#015a238d5-9c3f-4b92-8afe-0a94c12abc2f|youth programmes;GP0|#94f093be-895d-4918-90c0-ce6de0dafbd3;L0|#094f093be-895d-4918-90c0-ce6de0dafbd3|Skills development;GP0|#371aca0c-30df-4276-b952-99fc5b47b3ef;L0|#0371aca0c-30df-4276-b952-99fc5b47b3ef|Library services;GP0|#3ccd3ca8-9e03-465d-b3f1-273b74000155;L0|#03ccd3ca8-9e03-465d-b3f1-273b74000155|Smart Cape;GP0|#5560faac-dee8-4ad9-bcba-042a2e91be64;L0|#05560faac-dee8-4ad9-bcba-042a2e91be64|mobile libraries
Submit a service request online (C3)
Fire and Rescue Service Department GP0|#f2b99fd6-37b1-4590-aace-f5152355d1c1;L0|#0f2b99fd6-37b1-4590-aace-f5152355d1c1|Fire services;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#60f2ecfc-5cbd-484a-bd2c-66c3aac9ccd0;L0|#060f2ecfc-5cbd-484a-bd2c-66c3aac9ccd0|fire brigade;GP0|#7d67a580-0f74-4c79-8abc-218350f90617;L0|#07d67a580-0f74-4c79-8abc-218350f90617|fire station;GP0|#46028cc0-d905-4d0d-b93d-2474492d4e36;L0|#046028cc0-d905-4d0d-b93d-2474492d4e36|Emergency call;GP0|#ff4292df-e4cb-4133-95d5-e9035896836c;L0|#0ff4292df-e4cb-4133-95d5-e9035896836c|emergency services;GP0|#30ed7e10-4c9b-499f-a30c-3cdc3fc9e6c8;L0|#030ed7e10-4c9b-499f-a30c-3cdc3fc9e6c8|Safety and Security Directorate;GP0|#0d8e6bd3-01a1-42b8-8f93-d87f4e7dadae;L0|#00d8e6bd3-01a1-42b8-8f93-d87f4e7dadae|search and rescue;GP0|#50532c45-566c-4d78-ad56-b170edc4d419;L0|#050532c45-566c-4d78-ad56-b170edc4d419|fire and life officers;GP0|#4dcb0ae7-f7de-4e45-ba19-c0ee87eaa35d;L0|#04dcb0ae7-f7de-4e45-ba19-c0ee87eaa35d|command and control staff;GP0|#0645d8ae-4b73-4d4a-a7a9-341605e31e29;L0|#00645d8ae-4b73-4d4a-a7a9-341605e31e29|fire prevention;GP0|#e05a2606-05ba-4ef0-a872-bdef1bb73997;L0|#0e05a2606-05ba-4ef0-a872-bdef1bb73997|fire inspections;GP0|#05d652f7-6778-4511-a8fd-de1af7f52c56;L0|#005d652f7-6778-4511-a8fd-de1af7f52c56|hazardous materials;GP0|#f58faf55-8582-420e-ac46-eeb2f05bc6e6;L0|#0f58faf55-8582-420e-ac46-eeb2f05bc6e6|firefighter
Electricity Generation and Distribution DepartmentGP0|#f99e33ee-e68d-432c-9212-7baa2b129e1f;L0|#0f99e33ee-e68d-432c-9212-7baa2b129e1f|municipal service;GTSet|#2e3de6c1-9951-4747-8f53-470629a399bb;GP0|#5ca4d0f8-d954-4f76-b971-02dd94168205;L0|#05ca4d0f8-d954-4f76-b971-02dd94168205|utility service;GP0|#78ef77bd-ec89-4ecd-859e-699c88406437;L0|#078ef77bd-ec89-4ecd-859e-699c88406437|power supply;GP0|#15fe4006-3e63-4153-a48f-937a805d04f5;L0|#015fe4006-3e63-4153-a48f-937a805d04f5|planned outages;GP0|#be0d8956-cdb7-4809-be87-0ec2558803fa;L0|#0be0d8956-cdb7-4809-be87-0ec2558803fa|billing system;GP0|#40fae32e-592f-4fca-8de1-5c3ebc94136a;L0|#040fae32e-592f-4fca-8de1-5c3ebc94136a|meter reading;GP0|#f1032b58-94ee-4ddd-91bb-947149d777a1;L0|#0f1032b58-94ee-4ddd-91bb-947149d777a1|prepayment meter;GP0|#9b890b8d-9aea-40ec-9409-1d5794d35515;L0|#09b890b8d-9aea-40ec-9409-1d5794d35515|vendors;GP0|#8d25a44c-752c-4a86-bc47-c45a7cc51a26;L0|#08d25a44c-752c-4a86-bc47-c45a7cc51a26|Load shedding;GP0|#51472587-ca96-439b-b635-6bbe41cca04a;L0|#051472587-ca96-439b-b635-6bbe41cca04a|public lighting;GP0|#2be3882b-f597-49c7-8aa7-cdec50a5e39f;L0|#02be3882b-f597-49c7-8aa7-cdec50a5e39f|power station;GP0|#47a77d4c-1397-445d-8bec-584d00997158;L0|#047a77d4c-1397-445d-8bec-584d00997158|athlone gas turbine;GP0|#0e994e93-10d7-4d22-9cd5-ea3dd0048ffe;L0|#00e994e93-10d7-4d22-9cd5-ea3dd0048ffe|prepaid electricity;GP0|#f1632294-9271-4238-8f55-ec26d4425c63;L0|#0f1632294-9271-4238-8f55-ec26d4425c63|distribution network;GP0|#c939220c-f64a-463e-82d5-22b9981ccb0e;L0|#0c939220c-f64a-463e-82d5-22b9981ccb0e|Eskom;GP0|#ed0af64f-46ea-4682-8bef-ddaf2887c6b2;L0|#0ed0af64f-46ea-4682-8bef-ddaf2887c6b2|Electricity Generation and Distribution Department



City beefs up its air quality monitoring arsenalThe City of Cape Town has committed R1,2 million to procuring additional air quality monitoring equipment in the current financial year<p>The City of Cape Town has committed R1,2 million to procuring additional air quality monitoring equipment in the current financial year. This planned expenditure comes on the back of nearly R1,5 million spent in the last financial year to advance the work of our Air Quality Management Unit within the Specialised Environmental Health Department. This Department is a crucial role-player in ensuring that residents and visitors to Cape Town enjoy the right to clean air.</p><p>Our continued investment is particularly timely, considering that air quality is the theme of World Environmental Health Day which is being observed tomorrow, 26 September 2017. According to the World Health Organisation, infants and pre-schoolers who are exposed to indoor and outdoor air pollution and second-hand smoke have an increased risk of pneumonia during childhood and a lifelong increased risk of chronic diseases, such as asthma, heart disease, stroke and cancer. I can personally attest to this, as someone who has been asthmatic for most of my life, having grown up in close proximity to a steel refinery.</p><p>The City’s Air Quality Management Unit focuses on the management of ambient air quality through the regulation of polluters in terms of the National Environmental Management: Air Quality Act and the City’s Air Quality Management By-law. In addition, the City’s Scientific Services Department plays a crucial role in the scientific measurement of ambient air quality through a network of 13 community-based monitoring stations which measure the criteria pollutants prescribed in the National Ambient Air Quality Standards.</p><p>Data obtained from the ambient air quality monitoring network has shown that Cape Town’s ambient air quality is generally in compliance with the annual ambient air quality standards. A total of 32 episode days were recorded in the last financial year in Wallacedene, Khayelitsha, Goodwood, the Foreshore, Bellville South and Table View. During the same period, two exceedances of the eight-hour running average for ozone were also recorded at the Atlantis and Plattekloof Reservoir monitoring sites. These episodes need to be seen in context and in comparison with those recorded on the Highveld where, for example, the Secunda monitoring station experienced 98 episode days and 1 130 ozone eight-hour running average exceedances.</p><p>The statistics show that our air quality is better than most, if not all other metros. It is, however, difficult to state this categorically as many metros are not able to consistently report reliable data.</p><p>In this regard, the City’s ambient air quality monitoring network is the most comprehensive of all local authorities, with just the City of Cape Town and eThekwini being in the position to contribute to the 2016 National State of Air Report.</p><p>The maintenance and replacement of our monitoring equipment is challenging as the air quality analysers are not only costly, but given that they have to be imported from the USA, Japan and Europe, there is an inevitable loss of data when a unit does fail.</p><p>As part of the financial investment in monitoring equipment, Scientific Services has also installed a camera monitoring system located on the Tygerberg Hills antennae to provide additional remote monitoring of air pollution episodes and industry. As far as we are aware, this is a first for Cape Town.</p><p>Our Diesel Vehicle Emission Testing Programme is the most comprehensive in the country, with three dedicated teams conducting daily roadside testing of vehicles in partnership with the City’s Traffic Service. Of the 7 798 vehicles that were tested in the last financial year, 223 failures were recorded (2,8%).  </p><p>Members of the public can help us fight air pollution by reporting polluting industries, notifying the City’s Metals Theft Unit of copper wire and tyre burning via the all-hours number of <a>021 596 1999</a>, and reporting smoking diesel vehicles to the Air Quality Management Unit on <a>021 590 5200</a> during office hours.</p><p>As transport-related emissions are our biggest air pollution challenge, we encourage the public to make use of public transport, ride a bicycle, or car-pool to help relieve congestion on the roads and limit air pollution. </p><p> <br> <strong>End</strong><br></p>2017-09-24T22:00:00Z1
Drought crisis: reduce water usage immediatelyWARNING TO ALL WATER USERS IN CAPE TOWN<p>​The City of Cape Town is embarking on a process to install approximately 2 000 water management devices per week on the properties of identified excessive users. The devices will be set at 350 litres per day. This is in an effort to force consumption down among those who have shown a flagrant disregard for the water restrictions which stipulate that every single person is only allowed to use 87 litres of water per day. This is collective consumption whether at home, work, school or at the gym. </p><p>‘As always, we thank all of our water ambassadors. The days are numbered for the delinquent water users. We call on all residents, businesses, and industry bodies to mobilise and join forces to help Team Cape Town get through this drought. Consumption must immediately be reduced to 500 million litres of collective usage per day. </p><p>‘This is our New Normal. All residents, businesses and other partners must start adapting to the New Normal which is a characteristic of a water-scarce city and province such as Cape Town and the Western Cape. We will continue to approach this drought crisis with every resource and avenue at our disposal. We need the whole of society to stand with us and to help us to get through this drought, but also to start laying the building blocks for a more resilient city over our longer-term future,’ said the City’s Mayoral Committee Member for Informal Settlements, Water and Waste Services; and Energy, Councillor Xanthea Limberg.</p><p>The City reminds residents to reduce water flow on their property through adjusting their private stopcocks or water control taps. Residents should please also install low-flow shower heads and not flush excessively at home or at work. </p><p>A video illustrating how to adjust a stopcock can be viewed here: <a href="" target="_blank"></a> </p><p>For information on how to meet the 87-litre per day usage requirement, residents should please visit the water restrictions page on the City’s website: <a href="" target="_blank"></a> and utilise our water calculator: <a href="" target="_blank"></a></p><p>Residents can contact the City via email to <a href="" target="_blank"></a> for queries about the water pressure reduction which could increasingly lead to intermittent supply, or to report contraventions of the water restrictions (evidence should be provided to assist the City’s enforcement efforts), or they can send an SMS to 31373. Water-related faults can also now be reported by sending a message via WhatsApp to 063 407 3699. </p><p>Water supplied by the City remains safe to drink and is tested in accordance with safety standards. Normal supply could be disrupted in order to lower demand. This is part of the aggressive pressure reduction programmes in place which are set to be intensified. </p><p>Residents should please check their water usage by registering on e-services <a href="" target="_blank"></a>. For more information on water management devices, residents can visit <a href="" target="_blank"></a></p><p><br><strong>End</strong></p>2017-09-24T22:00:00Z1
Cape Town joining leading global cities with the opening of the Zeitz MOCAAIt is my great pleasure to be present at the opening of the Zeitz Museum of Contemporary Art Africa – a first for our beautiful continent.<span><div class="notification with-heading dark-copy pink bg-light-grey"><div class="graphic with-border"> <i class="info note">​​</i> </div><div class="desc"><h4>Note to editors: </h4><p>The following speech was delivered by the City’s Executive Mayor, Patricia de Lille, at the opening of the Zeitz MOCAA in Cape Town today. </p></div></div></span><p>The day is finally here. It is my great pleasure to be present at the opening of the Zeitz Museum of Contemporary Art Africa – a first for our beautiful continent.</p><p>I remember attending the initial announcement in 2013 when I said I hoped to be serving a second term as Mayor so that I could be present at the opening. And here we are today.</p><p>Today we are celebrating this museum as a symbol of the confidence we have in being African.</p><p>What better city to be the home of the Zeitz MOCAA than Cape Town. Our city is renowned as an iconic tourist destination and the creative capital of Africa – the Zeitz MOCAA confirms our good reputation.</p><p>With the Zeitz MOCAA being based in Cape Town, we will attract even more visitors from across the world who can come to our beautiful city to enjoy a diverse set of offerings and see the very best in African contemporary art.</p><p>This is in line with the City of Cape Town’s Advanced African Agenda whereby we are committed to contributing to the Africa Rising narrative and building an inclusive city where we all have the freedom to celebrate our diverse heritage and feel a sense of belonging in Cape Town.</p><p>The museum will be a key attraction to travellers from all over the world and will help us combat seasonality by turning Cape Town into a 365 days-a-year must-see destination.</p><p>I am honoured to be here today and to see Cape Town taking its rightful place among great art cities such as Paris, New York, Mexico City, Vienna, and Sao Paulo.</p><p>Art spurs conversations and creates platforms where we can confront our challenges, celebrate our diversity and build bridges.</p><p>The museum’s ethos of ‘Access to All’ resonates in the decision to provide free access to all visitors who are 18 years and younger. This is a celebration of an inclusive city where our youth is provided with the opportunity to see and experience the best in African Art.</p><p>I also invite you to take a walk down the road to the Artscape Theatre with whom we have partnered to create a space and programme for emerging artists from disadvantaged areas.</p><p>At the next First Thursdays event on 5 October 2017, I will also showcase young artists and musicians from Cape Town at the Mayor’s First Thursday’s venue at Barons on Green Market Square. I invite you all to join.</p><p>With all of these successes, we can truly say that Cape Town is making progress possible for all of its residents. </p><p>Thank you, baie dankie, enkosi, shukran.</p><p><br><strong>End </strong></p>2017-09-21T22:00:00Z1
Main Road for feet, rollerblades, skateboards and bicycles on Open Streets DayWe will turn Main Road and parts of Victoria and Sir Lowry Roads on its head on 1 October<p>​‘We will turn Main Road and parts of Victoria and Sir Lowry Roads on its head on 1 October. With the M4 being one of the main routes between the Cape Town central business district and Woodstock, Salt River, Observatory and beyond, this artery is dominated by vehicular traffic at all hours on weekdays. On Open Streets Day, however, we will reimagine Main Road without motorists by turning it into a playground for pedestrians and all other types of mobility – be it on bicycle, skateboard, rollerblades or whatever else our residents can think of,’ said the City’s Mayoral Committee Member for Transport and Urban Development, Councillor Brett Herron.</p><p><strong><em>Road closures will take effect along what is generally referred to as Main Road (M4) from 08:00 to 16:00</em></strong>:</p><ul><li><div style="text-align:left;"> the inbound lane of Main Road (M4) will be closed to vehicular traffic between the intersections with Groote Schuur Drive and Salt River Road in Observatory </div></li><li><div style="text-align:left;">the inbound and outbound lanes of Victoria Road (M4) will be closed to vehicular traffic between the intersections with Salt River Road and Russell Street in Salt River and Woodstock</div></li><li><div style="text-align:left;">the outbound lane of Darling Street and Sir Lowry Road (M4) will be closed between the intersections with Russell Street and Buitenkant Street in the CBD </div></li></ul><p>‘Part of what we want to achieve on this day is to demonstrate to residents that there are many ways of getting from A to B which can contribute to a greener Cape Town and a healthier lifestyle. More of us should walk and cycle to work, or make use of public transport, as this will help to reduce congestion and make it easier to live and work in Cape Town. As cities around the world evolve to become more human centred, we must also begin to reimagine our city and turn it into a space not only built and meant for vehicular traffic, but more so for pedestrians and cyclists,’ said Councillor Herron.</p><p>Open Streets Day is a collaborative effort between the City’s Transport and Urban Development Authority (TDA) and Open Streets Cape Town (OSCT).</p><p>‘Open Streets is a platform to demonstrate the potential of streets where Capetonians also have the opportunity to experience roads as public spaces where we can meet, socialise and participate in activities. I invite the people from Observatory, Woodstock and Salt River to come and enjoy the day in the street and to connect with their neighbours and other visitors,’ said the City’s Mayoral Committee Member for Area Central, Councillor Suzette Little.</p><p>‘This is also the ideal opportunity for residents and interested parties to walk over to the Cape Town Science Centre where the TDA will host the third and final day of an exhibit on the 11 City-owned sites to be developed for affordable and inclusionary housing,’ said Councillor Herron.</p><p>The Science Centre is based at 370 Main Road in Observatory and the exhibition will be open from 10:00 to 15:00.</p><p>‘At previous Open Streets days we focused on activities on the route. And, while there will be activities at Open Streets Main Road, this time we’re making almost all of the road space available for mobility. It is a good reminder that streets can become more people-friendly spaces,’ said OSCT Managing Director, Marcela Guerrero Casas.</p><p>‘Creating the space for people to cycle safely and freely can be a transformative opportunity for those who do not feel comfortable getting on a bicycle on the streets of our city,’ said the Chief Executive Officer of the Pedal Power Association, Robert Vogel.</p><p>At Open Streets Main Road, there will be many short journeys people can embark on. Whether on a bicycle, a skateboard or by foot, the opportunity to discover this historic stretch of Cape Town is limitless. For example, you could cycle the less than 3 km distance from Trafalgar Park in Woodstock to the Cape Town Science Centre in Observatory, or walk from Cape Town City Hall to Woodstock Town Hall.</p><p>Residents and visitors are also encouraged to join Councillor Herron on the day as he takes the lead on his bicycle to formally open Main Road to two-wheelers. The ride will depart from the Cape Town Science Centre at 11:00 and will end in the CBD.</p><p>‘By showing that walking and cycling short distances is possible, these journeys could inspire more day-to-day shifts in our transport behaviour. We invite everyone to come out and help make the street come alive on the day!’ said Guerrero Casas.</p><p><br><strong>End</strong></p>2017-09-21T22:00:00Z1




You have disabled JavaScript on your browser.
Please enable it in order to use City online applications.