Residential water and sanitation services

Residential water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/Residential-water-restrictions-explained">Residential-water-restrictions-explained</a>

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Commercial water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/Commercial-water-restrictions-explained">Commercial-water-restrictions-explained</a>

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Water saving toolkits

To help you spread the word, we have created water-saving information packs for your home, business and hospitality industry.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/water-saving-resources">water-saving-resources</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

<a href="http://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a>

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District Six local neighbourhood plan

We are developing a local neighbourhood plan, also known as a Local Spatial Development Framework (LSDF), for District Six to help re-establish the area.

<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-six-neighbourhood-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-six-neighbourhood-plan</a>

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Comment on the City’s draft Human Settlements Strategy

You are invited to comment on our draft Human Settlements Strategy.

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/draft-human-settlements-strategy"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">draft-human-settlements-strategy</a>

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a>

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Comment on the City’s draft Climate Change Strategy

Comment on the City’s draft Climate Change Strategy.

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/draft-climate-change-strategy"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">draft-climate-change-strategy</a>

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Get involved

Discover how you can get involved in your community

<a href="http://www.capetown.gov.za/local%20and%20communities/community-building-and-upliftment/be-an-active-resident/get-involved">get-involved</a>

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO).

<a href="http://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Indigent benefits

Residents can apply for indigent benefits with the City to help them pay their rates, service charges or City housing rental payments.

<a href="http://www.capetown.gov.za/local%20and%20communities/financial-relief-and-rebates/financial-support-services/indigent-benefits">indigent-grants</a>

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Safety and security resources

The City offers a variety of free interesting and educational material relating to safety and security.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/safety-and-security-education-resources" target="_blank">safety-and-security-education-resources</a>

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Going solar in the home

Installing renewable energy in your home could result in lower electricity costs and contribute to a more sustainable Cape Town.

<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/saving-electricity-at-home/go-solar-in-the-home">go-solar-in-the-home</a>

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Loadshedding

Loadshedding power outages generally last for about 2 hours and 30 minutes, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages">load-shedding-and-outages</a>

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Alternative water sources

We live in a water-scarce region. The use of alternative water sources for irrigation and industrial purposes allows us to conserve the water supply from our dams.

<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/alternative-water-sources" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">alternative-water-sources</a>

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Find public art
Waiting times for driver's licence tests
Comment on the draft informal trading plan for Claremont
Ref 70451558 - City approval, departures and removal of title deed restrictions and land use conditions

Comment period for Climate Change Strategy extended by a month

This strategy is a key step in taking the City towards its vision of ramping up its climate change response

This strategy is a key step in taking the City towards its vision of ramping up its climate change response, but will require a long-term and phased approach to achieve this vision. The draft Climate Change Strategy confirms the City’s commitment to taking the necessary action to reduce damaging greenhouse gas emissions and of becoming carbon neutral, while also adapting and becoming resilient to the expected negative economic, environmental, and social impacts of climate change. ‘We need all stakeholders and residents to have a look at the draft strategy and comment because for this strategy to be effective, the City must work closely in partnership with residents, business, NPOs, academia, other spheres of government, and other partners across Cape Town. In many cases, the goals of the strategy are only partly within the control of local government or face regulatory barriers or the need for comprehensive sector reform. It is thus important for the City to show climate leadership through vision, planning, engagement, regulatory innovation, infrastructure development, and through the running of its utilities and internal operations,’ said the City’s Executive Mayor, Alderman Dan Plato. Climate change will impact all who live and work in Cape Town. The impacts include food, water and job insecurity, flooding, heat stress, ecosystem degradation, loss of and damage to infrastructure and property due to severe storms and strong winds, increased risk of fire, and the risk of loss of international market access due to the carbon intensity of our products and services. Given the current high levels of unemployment, poverty, and informality, the city is even more vulnerable to these risks. ‘A pro-active approach to climate change will also assist Cape Town’s recovery from the COVID-19 pandemic as the green economy offers new opportunities for enterprises and jobseekers. A proactive response to climate change also means seeking new ways to deliver essential services in a more inclusive, cost-effective and sustainable manner,’ said the City’s Mayoral Committee Member for Spatial Planning and Environment, Alderman Marian Nieuwoudt.Alongside the strategy, the City is developing a Climate Change Action Plan, that includes being carbon neutral by 2050, which is scheduled to be finalised by the end of 2020. This forms part of a global commitment that the City has made to achieve the mitigation and adaptation goals of the Paris Climate Agreement: among others, limiting global warming to below 1,5 degrees Celsius to prevent a climate catastrophe and to find ways of becoming more resilient and sustainable as we adapt to our new reality‘We know that climate change is happening and that it is currently having and will continue to have a drastic impact on our world, and especially the most vulnerable residents and habitats. We know we can all take small steps in our homes and neighbourhoods, schools and workplaces to be climate smart and take more climate-friendly actions. Even small actions can lead to big results and can change our current path,’ said the City’s Mayoral Committee Member for Energy and Climate Change, Councillor Phindile Maxiti.In 2017, Council adopted the first City Climate Change Policy. This policy was reviewed in 2019 and is now being upgraded to a strategy. The latest draft builds on the commitments of the 2017 Climate Change Policy, and includes new commitments and a more ambitious programme of action. The draft strategy is available on the City’s website. Please visit <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a> Submit comments: • By email: <a href="mailto:ClimateChange.Enquiries@capetown.gov.za" target="_blank">ClimateChange.Enquiries@capetown.gov.za</a> • Online: <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a> End

2020-09-29T22:00:00Z

City to refurbish Firdale Avenue in Sea Point

The work is planned to take two weeks to complete, pending unforeseen and inclement weather.

The work is planned to take two weeks to complete, pending unforeseen and inclement weather. The work will take place between 08:00 and 17:00, Monday to Saturday.The work entails repairs to subbase failed sections of road, including:<ul><li><div style="text-align:left;">The removal of failed base sections </div></li><li><div style="text-align:left;">The removal of old damaged brick paving </div></li><li><div style="text-align:left;">Replacement with new base material </div></li><li><div style="text-align:left;">Replacement with new red brick paving </div></li></ul>Traffic moving in both directions will be affected and flag personnel will regulate traffic in one direction at a time, by means of a stop-and-go system.‘Road users are advised to keep away from the demarcated work areas as this will help regulate the flow of traffic and pedestrian movement. Residents may park vehicles in driveways as usual, if and when access is available,’ said the City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase.Vehicles parked in the road and obstructing the maintenance work, will be moved or towed away. ‘Although no congestion is expected, road users are advised to consider alternative routes. We thank you for your cooperation and patience during the construction period,’ said Alderman Purchase.End

2020-09-29T22:00:00Z

City lauded for commitment to a better, zero carbon future

The City of Cape Town has been praised for its commitment to a cleaner and better carbon neutral future for all Capetonians

Along with other world cities, the City has made commitments to achieving the international goals set to limit global warming as well as adapting to the new reality that climate change brings. This is in line with the Paris Climate Agreement.‘As such, the City has done considerable work on making its operations more energy and waste efficient; on developing guidance on how to enable a cleaner built environment and development sector as well as laying the groundwork to diversify its energy mix away from the sole reliance on Eskom’s coal-fired power stations. It also aims to lead the way in the potential procurement from cleaner and cheaper Independent Power Producers. Interventions and actions must be inclusive and all our people need to have access to cleaner and more climate-smart options. It starts with small actions that could drive big results and change the current climate path we are on. Our focus is also on enhancing our overall resilience as a city, building on from our Resilience Strategy,’ said the City’s Executive Mayor, Alderman Dan Plato. ‘Cape Town’s ambitious goal of carbon neutrality by 2050 is a demonstration of leadership and a commitment to a better future. Through the Deadline 2020 commitment, Cape Town has joined other C40 cities around the world to deliver bold actions that transition the city towards carbon neutrality and climate resilience, while also ensuring the benefits of this transition are distributed equitably,’ said the Regional Director for Africa at the C40 Cities Climate Leadership Group, Hastings Chikoko. The City has committed to the ambitious goal of carbon neutrality by 2050, which includes a call to limit global warming to below 1,5 degrees Celsius and to find ways of becoming more resilient and sustainable as we adapt to our new reality. One of the main contributors to global warming is greenhouse gas emissions from manmade sources, so reducing emissions by changing the way we live, work and exist together is vital for all of us. A Climate Change Strategy, which provides strategic guidance on adaptation and mitigation, is currently out for public comment. A final Strategy as well as a Climate Action Plan, which outlines the pathway to achieving this, will be published next year. Achieving this carbon neutral goal requires that all residents, businesses, organisations and government play their part. Our Carbon Neutral 2050 brief is a first step in explaining how we can all collaborate to achieve this.‘We became a world leader in water resilience and adaptation when we all collectively took up the challenge to avert Day Zero. We have stood together, the City, residents and businesses, and have implemented permanent behavioural changes. There is no doubt in my mind that we can do the same as we tackle the unfolding climate crisis. You and I can make a difference in our communities, neighbourhoods, schools, churches, sports and social clubs and workplaces. Small actions are going to be key. We all have a role to play, big or small but we do not have the luxury of doing nothing. Change comes when we make smarter choices. Be it choosing more climate-friendly appliances, travelling more responsibly, getting into the habit of recycling, using solar panels where possible, planting water-wise trees and speaking out as a consumer if you are unhappy about the resource efficiency of products and companies. ‘Pre-COVID-19, climate change was seen as one of the greatest risks for social advancement and economic growth. The last two years has seen the climate change and sustainability agenda gain new traction and take centre stage in many government policies across the world. The pandemic has highlighted the devastating economic impacts that global crises can have and has shown that planning for climate resilience and reducing emissions is increasingly important for all arms of government, institutions and businesses. As such, many countries have declared ‘green new deals’ as part of their post COVID-19 economic reconstruction plans for a more fair, sustainable and resilient future,’ said the City’s Mayoral Committee Member for Energy and Climate Change, Councillor Phindile Maxiti. C40’s background In support of the growing global momentum, Cape Town, along with three other metropolitan municipalities in South Africa (Tshwane, Johannesburg and Ethekwini) and over 100 cities worldwide, have signed up to C40’s Deadline 2020 programme, which aims to put cities on track to meet the goals of the Paris Agreement and achieve carbon neutrality and climate resilience by 2050. Cape Town also has an important role to play in helping South Africa meet its Nationally Determined Contributions in terms of the Paris Agreement.Resources<ul><li><div style="text-align:left;">Our Carbon Neutral 2050 brief shows how we all have a role to play. </div></li><li><div style="text-align:left;">The City’s draft Climate Change Strategy is also out for comment. It is available on the City’s website. Please visit <a href="http://www.capetown.gov.za/haveyoursay" target="_blank">www.capetown.gov.za/haveyoursay</a> </div></li></ul> End

2020-09-28T22:00:00Z

City of Cape Town welcomes R100m COVID-19 relief funding from KfW Development Bank

We have seen how devastating the impact of the national lockdown has been on many of our residents

The City of Cape Town has already supported over 200 soup kitchens during the height of the national lockdown, but as the lockdown has partially lifted, we have seen that many of our residents have been left without jobs or any income, which has meant that the need for food aid is still ongoing. ‘We have seen how devastating the impact of the national lockdown has been on many of our residents, who have lost jobs and are unable to provide for their families. We have already worked throughout the lockdown to support soup kitchens with equipment and ingredients, so that they can provide a warm meal to residents in need, but we have seen that many of our residents still need assistance with food aid. I am extremely grateful for the R100 million funding from the German Government and KfW Bank because I know just how many residents this is going to benefit,’ said Executive Mayor, Dan Plato. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/altKwFCeremonialSigning15Sept2020.jpg" alt="" style="width:949px;" /> </figure> The R100 million will be used to support more soup kitchens across Cape Town as well as Early Childhood Development (ECD) centres, the development of local food gardens, and to stimulate the informal economy through the provision of food vouchers that can be redeemed at local spaza shops. Based on an initial assessment, the funds will allow for the provision of 25 000 food vouchers per month for a three-month period. Food vouchers will be provided to ECD staff and learners and their families, residents involved in community food gardens in their communities, and to support soup kitchens in Hanover Park, Manenberg, Nyanga, Gugulethu, Khayelitsha (Kuyasa, Monwabisi Park and Harare). Some 250 ECD centres will benefit through the allocation of vouchers and COVID-19 care packs, which will assist with preserving 1500 job opportunities. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/KWfCeremonialSigning15Sept2020.jpg" alt="" style="width:949px;" /> </figure>‘We are in this together. The pandemic has terrible consequences for so many, all over the world, and here in South Africa. This is about solidarity with the most affected, to inspire hope and give comfort. And it is about strengthening local communities and those who care for their families, friends and neighbours. In the spirit of Ubuntu, we want to contribute to the wave of solidarity,’ said German Ambassador Martin Schäfer. In line with the general approach of creating safe and sustainable neighbourhoods and to improve the quality of life for all residents, this investment is meant to strengthen social cohesion and better livelihoods among society’s most vulnerable. In times of crises like this one, strong partnerships and solidarity are key to overcoming the challenges faced by those in need. ‘The objective of these emergency relief measures is to reduce the impact of the COVID-19 pandemic on poor households through increasing their access to food security interventions. By doing so, we aim to uphold the achievements of the successfully implemented “Violence Prevention through Urban Upgrading III” Project. I look forward to achieving this goal hand in hand with our long-standing partner, the City of Cape Town,’ said Silke Stadtmann, Country Director KfW South Africa. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/lastMayorKwFManenberg15Sept2020.jpg" alt="" style="width:949px;" /> </figure>The City of Cape Town will work with well-established NGO partner, VPUU NPC (Violence Prevention through Urban Upgrading) to ensure that the funding is allocated to those most in need, and that regular reports are provided to the KfW Bank. VPUU have a long track record of community development through various urban upgrade and social upliftment programmes. ‘The special relief funds provide the unique opportunity to restart the local neighbourhood economy in the neighbourhoods we partner with. It is the intention to use the funds to move from the initial approach of much-needed food aid to strengthen a circular neighbourhood economy to ensure local communities benefit most from this relief programme. Women, children and elderly are the main beneficiaries. Imagine a soup kitchen being supplied by a local food garden and providing food for the ECDs and elderly in a neighbourhood all connected towards improving the quality of life of its citizens,’ said Michael Krause, CEO VPUU NPC. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/MayorKwFvisit15Sept2020.jpg" alt="" style="width:949px;" /> </figure>Caption 1: German Ambassador Martin Schäfer and Executive Mayor, Dan Plato Caption 2: From left: Silke Stadtmann Country Director KfW South Africa, German Ambassador Martin Schäfer and Dan Plato, Executive Mayor of Cape Town at the signing in the Mayor’s office, of the Financing Agreement regarding the Five million euro COVID-19 relief funding donation from the Government of the Federal Republic of Germany via the KfW German Development Bank. Caption 3 and 4: Christine Jansen the Administrator at Manenberg People’s Centre, German Abassador Martin Schäfer and Executive Mayor Dan Plato at one of the soup kitchens. End

2020-09-28T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

District Six local neighbourhood plan

We are developing a local neighbourhood plan, also known as a Local Spatial Development Framework (LSDF), for District Six to help re-establish the area.

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Comment on the City’s draft Human Settlements Strategy

You are invited to comment on our draft Human Settlements Strategy.

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Submit your water meter readings online

You can submit your water meter reading online through e-Services.

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Comment on the City’s draft Climate Change Strategy

Comment on the City’s draft Climate Change Strategy.

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District plans

The District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.

<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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The Business Hub

The Business Hub provides information on starting and growing your business.

<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a>

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Pay your rates and services accounts

You can pay your rates and services account in a number of different ways.

<a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a>

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Prevent illegal dumping

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="http://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a>

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Upgrade to a new prepaid electricity meter

Find out if your suburb has been selected for a compulsory electricity meter upgrade

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a>

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Submit a building plan

If you are planning any building work on a property, you may need to submit a building plan for approval.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a>

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City jobs and opportunities

The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds.

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Coronavirus

The coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)

<a href="http://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a>

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Coronavirus updates

We are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.

<a href="http://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a>

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Load-shedding

Load-shedding stages are announced by Eskom and depend on the extent of the shortage of generation capacity

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">load-shedding-and-outages</a>

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Reduce rates for NPOs and PBOs

Some PBOs and NPOs which were previously excluded from the list due to legislative changes will now be able to benefit from reduced rates.

<a href="http://www.capetown.gov.za/City-Connect/Claim-or-dispute/Contest-a-property-valuation/change-your-property-rating-category">change-your-property-rating-category</a>

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Apply for replacement wheelie bin

The City will replace or repair a damaged or stolen wheelie bin free of charge.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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