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Tourism reports and publications<h2 class="sectHeading">​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Reports and publications​​​​​​​​​​​</h2><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>2017​<i class="icon button-down-arrow">​</i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Adventure%20Tourism%20Report%20for%20Cape%20Town.pdf" target="_blank">Adventure Tour Operators in Cape Town Study ​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Sustainable%20Transport%20in%20Tourism%20Fact%20Sheet.pdf" target="_blank">Responsible Tourism: Sustainable Transport in Tourism Fact Sheet​</a></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>2016<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CoCT%20Economic%20Value%20of%20Tourism%20May%202016.pdf" target="_blank">Economic Value of Tourism: May 2016 Research Publication​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Project%20and%20programme%20documents/UA%20Tourism%20Awareness%20Campaign%202016.pdf" target="_blank">Universal Access in Tourism: Awareness Campaign​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/UA%20in%20Tourism%20Factsheet.pdf" target="_blank">Universal Access in Tourism: Fact Sheets</a></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>2015<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Tourism_Economic_Value_Tourism_June_2015.pdf" target="_blank">Research on the Monitoring of Trends in Economic Value of Tourism in Cape Town​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Responsible-Tourism-in-Cape-Town_How-to-Guide.pdf" target="_blank">Responsible Tourism in Cape Town: How-to Guide​</a></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>2014<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/a-room-with-a-view-december-2014.pdf" target="_blank">​Cape Town Hotels and Tourism Research Publication​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/CoCT%20Economic%20Value%20of%20Tourism%20Jun%202014%20Rev.pdf" target="_blank">Research on the Monitoring of Trends in Economic Value of Tourism in Cape Town​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/2014%20World%20Design%20Capital%20outcome%20evaluation.pdf" target="_blank">Implementation and Outcome Evaluation of the City of Cape Town’s World Design Capital Initiatives​​</a></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>2013<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/Langa%20Tourism%20Gateway%20Landscape%20Framework%20%20June%202013.pdf" target="_blank">Langa Tourism Gateway Landscape Framework</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/Langa%20Tourism%20Gateway%20Framework%20Sections%202013.pdf" target="_blank">Langa Tourism Gateway Landscape Framework: Sections</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/Langa%20Tourism%20Gateway%20Framework%20Map%202013.pdf" target="_blank">Langa Tourism Gateway Landscape Framework: Map</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/EconomicValueAugust13.pdf" target="_blank">Monitoring of Trends in Economic Value of Tourism in Cape Town Research Publication​​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/UA_City_Framework.pdf" target="_blank">Universal Access in Tourism Framework</a></p></div></div></div><div class="content-accordion"><div class="content-trigger contentTrigger"><h3>​Older​<i class="icon button-down-arrow"></i></h3><div class="content-toggle contentToggle" style="display:none;"><p> <strong>2012</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/MUIZENBERG%20Tourism%20Pedestrian%20Routes%202013.pdf" target="_blank">Muizenberg Tourism Pedestrian Routes Study</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Graphics%20and%20educational%20material/Muizenberg%20Tourism%20Pedestrian%20Route%20Presentation%202013.pdf" target="_blank">Muizenberg Tourism Pedestrian Routes Study: Presentation​</a><br><br><strong>2011</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/UAT_Market_Study_2011ND_version.pdf" target="_blank">Accessible Tourism: Market Study</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Communicating%20Heritage%20Handbook%20for%20the%20tourism%20sector.pdf" target="_blank">Communicating Heritage Tourism Sector Handbook​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Community%20Based%20Tourism%20Operational%20Guidelines.pdf" target="_blank">Community-based Tourism Operational Guidelines​</a><br><br><strong>2010</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Final-June-2010%20EVT-Report.pdf" target="_blank">CCT Update on the Economic Value of Tourism​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20strategies%2c%20plans%20and%20frameworks/Tourism_CHTS_Frwrk_Final_Phase_2_Nov_2012.pdf" target="_blank">Culture and Heritage Tourism Strategy and Action Plan For Cape Town​​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SA%20Tourism%20Planning%20Toolkit.pdf" target="_blank">South African Tourism Planning Toolkit</a><br><br><strong>2009</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Final%20CoCT%20Backpacking%20Study.pdf" target="_blank">Backpacking and Youth T​ourism Investigative Study​​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Project%20and%20programme%20documents/Cape%20Flats%20Arts%20and%20Crafts%20Tour%20Route%20Report.pdf" target="_blank">Cape Flats Arts and Crafts Tour Route Report​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/City%20of%20Cape%20Town%20Resort%20Evaluation%20Report%2027%20July%2009.pdf" target="_blank">CCT Evaluation of City Owned Resorts​​</a> ​​<br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Khayelitsha%20Express%20Tourist%20Train.pdf" target="_blank">Khayelitsha Express Tourist Train Feasibility Study​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Route%20Forum%20Report.pdf" target="_blank">Tourism Route Network Workshop Report​</a><br><br><strong>2008</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/SA%20Tourism%20Planning%20Toolkit.pdf" target="_blank">Tourism Product Development Guidelines</a><br><br><strong>2006</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Event%20Greening%20Principles%20for%20CCT.pdf" target="_blank">CCT Draft Event Greening Principles</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Community%20Routes%20Tourism%20Sector%20Study%20-%20Exec%20Summary.pdf" target="_blank">Community Routes Tourism Sector Study: Executive Summary</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Community%20Routes%20Tourism%20Sector%20Study%20-%20Growth%20Strategy.pdf" target="_blank">Community Routes Tourism Sector Study: Growth Strategy​</a><br><br><strong>2005</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Tourism_how_to_boost_procurement.pdf" target="_blank">Tourism Brief 1: Boosting Procurement From Local Businesses</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Tourism_how_to_stimulate_local_products.pdf" target="_blank">Tourism Brief 2: Stimulating Local Culture and Heritage Products​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Tourism_how_to_build_local_partnerships.pdf" target="_blank">Tourism Brief 3: Building Local Partnerships​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Tourism_how_to_set_corporate_priorities.pdf" target="_blank">Tourism Brief 4: ​Setting Corporate Priorities and Managing Internal C​hange​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Tourism_RT_Ethical_Consumer_Report_2005.pdf" target="_blank">The Ethical Consumerism Report ​</a><br><br><strong>2004</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Agreements%20and%20contracts/Tourism_RT_FTO_RT_Statement_of_Commitment.pdf" target="_blank">FTO Responsible Tourism Committee St​atement of Commitment​</a><br><br><strong>2003</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Tourism_RT_and_Consumer_Trends.pdf" target="_blank">Ethical and responsible tourism:Consumer trends in the UK​​​</a><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Niche%20Market%20StudyM_Final.pdf" target="_blank">Tourism Niche Market Study</a><br><br><strong>2002</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/Procedures%2c%20guidelines%20and%20regulations/Tourism_RT_Responsible_Tourism_Manual.pdf" target="_blank">Responsible Tourism Manu​al For South Africa​</a><br><br><strong>2001</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Tourism_RT_Tearfund_Tour_Operator_Survey.pdf" target="_blank">Tourism: Putting Ethics Into Practice Tour Operators Research Report​</a><br><br><strong>​2000</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Tourism_RT_Tearfund_Consumer_Survey.pdf" target="_blank">Tourism - an Ethical Issue Market Research Report​</a><br><br><strong>1996</strong><br><a href="http://resource.capetown.gov.za/documentcentre/Documents/City%20research%20reports%20and%20review/Tourism_RT_1996_white_paper_on_tourism.pdf" target="_blank">Whit​e Paper on The Development and Promotion Of Tourism in South Africa​</a><br></p></div></div></div> ​ <span> <ul class="lrg-icon-content"><li class="lrg-icon lrg-link"><p> <b>You may want to:</b></p><div class="list-links"> <a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/signage-and-advertising/tourism-signage">Apply for tourism sig​nage​</a><a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/responsible-tourism">Find out more about Responsibl​e Tourism​</a><a href="http://www.capetown.gov.za/Explore%20and%20enjoy/transport-and-vehicles/universal-access/universal-access-in-tourism">Find out more about Universal access in tourism​</a><a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/data-statistics-and-research/tourism-research">See all Economic Value of Tourism Research Documents</a><br></div></li></ul></span><br>GP0|#c0afcc30-d2cc-4a98-a3af-1fbd0d1db631;L0|#0c0afcc30-d2cc-4a98-a3af-1fbd0d1db631|Tourism;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GPP|#8ff24115-2747-4ed6-9b36-f1423b85d836;GPP|#117084d9-e07b-4e3c-a6aa-d2badf907d64;GPP|#245ec7aa-a528-4cd3-bcac-597c292db711;GP0|#44957467-02f3-47f3-b220-31ab8d916d98;L0|#044957467-02f3-47f3-b220-31ab8d916d98|Tourism;GPP|#fed763f7-a5b7-4562-89bd-f6361e372698;GPP|#8e28a3fa-1ff1-4fbd-ada3-4befc9119617;GPP|#af370586-9ba3-404a-9d6e-02066ca42752;GP0|#ccd9f2ec-6eab-4922-b4ee-e092e649fbcc;L0|#0ccd9f2ec-6eab-4922-b4ee-e092e649fbcc|Tourism;GPP|#ff1602e7-2312-4a5c-8fe4-1059d0eefaeb;GPP|#d01efebf-2396-4714-ace2-b0ada5ba6962;GPP|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24Tourism and event related research publications and reports

 

 

Community-based Tourism Operational Guidelines890601GP0|#63522a5c-a6fd-40ae-a313-2b363ab1ec33;L0|#063522a5c-a6fd-40ae-a313-2b363ab1ec33|Guideline;GTSet|#f1e8889f-f7d7-4d5b-a3f5-af0ca2e076ea;GPP|#d8892104-ce90-493e-b813-93c488f4b1d3;GPP|#0972c695-fd19-46c4-ab5d-9601f17b780e2011-11-30T10:00:00Z

 

 

Arrange a payment planWe offer payment plans for property owners and tenants who have outstanding payments on their municipal accounts. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">arrange-a-payment-plan-for-debt-collection</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City%20Connect%20Header%20Image.jpg" style="BORDER: 0px solid; ">Normal
Submit your water meter readings onlineYou can submit your water meter reading online through e-Services.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/water-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-meter-readings</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Water%20meter%20readings%20Header.jpg" style="BORDER: 0px solid; ">Normal
Find your councillor, ward or subcouncilYou can find your councillor, ward or subcouncil using our easy look-up tool. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/search?k=find%20your%20councillor"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">search</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Council%20Header.jpg" style="BORDER: 0px solid; ">Normal
District plansThe District Plans are medium term (10 year) plans that aim to guide spatial development processes and land use management within the district and are approved by the Council of City of Cape Town as policy.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-plans"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-plans</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/District Plans Header.jpg" style="BORDER: 0px solid; ">Normal
Informal trading Informal trade is a very important part of Cape Town's economy and benefits both traders and locals. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Informal Trading Header.jpg" style="BORDER: 0px solid; ">Normal
The Business HubThe Business Hub provides information on starting and growing your business.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/the-business-hub"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-business-hub</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Business Hub header 7.jpg" style="BORDER: 0px solid; ">Normal
Cape Town Future Energy FestivalThe Cape Town Future Energy Festival is a showcase of innovation and sustainable living.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy1<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/cape-town-future-energy-festival"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">cape-town-future-energy-festival</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Energy%20Festival%20cover%20picture-1440.jpg" style="BORDER: 0px solid; ">Normal
Pay your rates and services accounts You can pay your rates and services account in a number of different ways.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/pay-your-rates-and-services-account"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">pay-your-rates-and-services-account</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/External finance Header.jpg" style="BORDER: 0px solid; ">Normal
Prevent illegal dumping We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money ​​​​​​​ It costs the City R350 million every year to clean up illegal dumping …GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/Safety-in-the-home/Environmental-health-in-the-home/prevent-illegal-dumping"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">prevent-illegal-dumping</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Hazardous%20waste%20in%20the%20home%20and%20community%20Header.JPG" style="BORDER: 0px solid; ">Normal
Upgrade to a new prepaid electricity meterFind out if your suburb has been selected for a compulsory electricity meter upgrade GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Submit a building plan If you are planning any building work on a property, you may need to submit a building plan for approval. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Planning-building-and-development/Building-plan-applications/Apply-for-a-building-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Apply-for-a-building-plan</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Building plan applications Header.jpg" style="BORDER: 0px solid; ">Normal
City jobs and opportunities The City offers a range of employment and career development opportunities to suitably qualified applicants from a range of social and educational backgrounds. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/work%20and%20business/jobs-and-skills-development/work-for-the-city-of-cape-town/city-jobs-and-opportunities"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">city-jobs-and-opportunities</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Why-work-for-the-city-of-cape%20town.jpg" width="1440" style="BORDER: 0px solid; ">Normal
CoronavirusThe coronavirus (COVID-19) is a new disease that was recently declared a pandemic by the World Health Organisation (WHO)GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/personal-health/contagious-and-chronic-diseases/coronavirus">coronavirus</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/coronavirus_header.jpg" style="BORDER: 0px solid; ">Normal
Coronavirus updatesWe are operating with reduced services and communication channels as a result of the coronavirus (COVID-19) and national lockdown.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/general/coronavirus-updates">coronavirus-updates</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/coronavirus_header.jpg" style="BORDER: 0px solid; ">Normal
The cost of electricityWe bill you based on a three-tier tariff system comprising of the Lifeline tariff, the Domestic tariff and the Home User tariff.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/the-cost-of-electricity"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">the-cost-of-electricity</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/The%20Cost%20Of%20Residencial%20Electricity%20Header.jpg" style="BORDER: 0px solid; ">Normal
Submit your electricity meter readings onlineYou can submit your own electricity meter reading or let the City read your meter for you.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/electricity-meter-readings"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">electricity-meter-readings</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Electricity%20Metre%20Reading%20Header.jpg" style="BORDER: 0px solid; ">Normal
Water restrictions explainedWater restrictions are necessary during and after droughts in order to conserve our precious water resources and allow dam levels to recover.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/water-restrictions-explained"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-restrictions-explained</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/2016%20Residential%20water%20restrictions%20explained.jpg" style="BORDER: 0px solid; ">Normal
Apply for replacement wheelie bin The City will replace or repair a damaged or stolen wheelie bin free of charge. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Pay and renew your vehicle licence There are a number of different options you can use when paying for and renewing your vehicle licence renewal. GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
Dam levelsThe dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboardGP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/drought_header13.jpg" style="BORDER: 0px solid; ">Normal
Apply for new or replacement driver's licenceFind out how to get a new or replacement driver’s licence.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#c529c1ac-1f8d-48ae-8079-d34f4dae9c57;L0|#0c529c1ac-1f8d-48ae-8079-d34f4dae9c57|Explore and enjoy;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities;GP0|#e88ff549-973f-4e3c-a46c-cfbe61bd6a24;L0|#0e88ff549-973f-4e3c-a46c-cfbe61bd6a24|Work and business1<a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/City Connect Header Image.jpg" style="BORDER: 0px solid; ">Normal
District Six local neighbourhood planWe are developing a local neighbourhood plan, also known as a Local Spatial Development Framework (LSDF), for District Six to help re-establish the area.GP0|#0549bc50-a20a-4870-897a-a249a9f2ce90;L0|#00549bc50-a20a-4870-897a-a249a9f2ce90|City-Connect;GTSet|#ef3a64a2-d764-44bc-9d69-3a63d3fadea1;GP0|#245ec7aa-a528-4cd3-bcac-597c292db711;L0|#0245ec7aa-a528-4cd3-bcac-597c292db711|Family and home;GP0|#af370586-9ba3-404a-9d6e-02066ca42752;L0|#0af370586-9ba3-404a-9d6e-02066ca42752|Local and communities1<a href="http://www.capetown.gov.za/work%20and%20business/planning-portal/Spatial-Plans-and-Frameworks/district-six-neighbourhood-plan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">district-six-neighbourhood-plan</a><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/district6_header.jpg" style="BORDER: 0px solid; ">Normal

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