Family and home

Think water

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Cape Town is experiencing a serious water shortage due to insufficient rainfall and fast declining dam levels. We all need to THINK WATER.

<a href="https://www.capetown.gov.za/thinkwater ">thinkwater </a>

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Residential water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/Residential-water-restrictions-explained">Residential-water-restrictions-explained</a>

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Day Zero Dashboard

Day Zero- the day we may all have to queue for water.

<a href="https://www.capetown.gov.za/dayzerodashboard" target="_blank">dayzerodashboard</a>

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Commercial water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/Commercial-water-restrictions-explained">Commercial-water-restrictions-explained</a>

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Water saving toolkits

To help you spread the word, we have created water-saving information packs for your home, business and hospitality industry.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/water-saving-resources">water-saving-resources</a>

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Loadshedding

Loadshedding power outages generally last for about 2 hours and 30 minutes, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages">load-shedding-and-outages</a>

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Planning By-law
Supplementary valuations
Dam levels
Get Grants-in-Aid funding

Fire and Rescue Service welcomes new recruits

The City’s newest firefighter recruits earned their crests and axes after an intensive selection process and training course.

The City’s newest firefighter recruits earned their crests and axes after an intensive selection process and training course. Would-be firefighters undergo a physical assessment that require them to go up against the clock and complete set exercises including pushups, sit-ups and a 2,4 kilometre run. Once they’ve cleared that hurdle, they have to pass a written assessment before attending a final interview. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/fire%20fighters%2022.jpg" alt="" style="width:781px;" /> </figure>Only once they have passed all of the selection criteria do they become learner firefighters. Once formally recruited, they undergo eight months of training that includes firefighting, hazardous materials awareness and first aid training. ‘Firefighting continues to be one of those careers that capture the imagination. It’s one of the things many young children tell you they want to be when they grow up. For these 25 new recruits, the dream is now a reality and I have every confidence that they will wear the uniform with pride and execute their duties in similar fashion <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/fire%20fighters%20-demonstration%2033.jpg" alt="" /> </figure>‘The residents of this city rely heavily on the service that our firefighters provide. A cursory glance at our fire statistics, particularly in summer, is the clearest indicator yet of how crucial this service is. But it’s not just fires – many of our fire stations are also the first port of call for trauma cases and our firefighters are also first responders in many motor vehicle accidents. So the uniform comes with great responsibility,’ said the City’s Mayoral Committee Member for Safety and Security; and Social Services, Alderman JP Smith. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/fire%20fighters11.jpg" alt="" style="width:727px;" /> </figure>The 25 new firefighters are aged between 22 and 37, comprising 18 males and seven females who hail from a range of areas including Khayelitsha, Delft, Philippi and Worcester. They will be deployed to 12 of the City’s 32 fire stations. In the next week, they’ll undergo orientation at their respective stations, which includes getting their gear assigned, before starting active duty at the beginning of August.The best overall students were: Baigum Abrahams (24) from Strandfontein (Q&A below) Mthandazo Hafi (25) from MfuleniThe most improved students were: Archibald Msindo (37) from Parklands (Q&A below) Siyabulela Tase (29) from Philippi ‘Investing in staff is important to the Fire and Rescue Service, because there is always a need to fill vacancies left by retirement or resignations and, of course, as our population grows, so too does the need for more firefighters. We will likely have another intake at the training academy during the course of this financial year. Next week, we will also be hosting trials for our seasonal firefighter posts. Apart from the human resources, the fire service is also investing in new fire stations, vehicles and other equipment to further bolster their offering to the public,’ added Alderman Smith.End

2018-07-19T22:00:00Z

City advises of water supply disruption in Simon’s Town, Glencairn, Welcome Glen areas

Water supply disruption in Simon’s Town, Glencairn, Welcome Glen areas.

This is a necessary step required to provide a new water connection in Simon’s Town.Residents must please ensure that their taps are closed during this period to avoid water waste and/or damage when the water supply is restored. Residents are also advised to then open their taps slowly to reduce stress on their pipework.Residents are advised to store 5-10 litres of drinking water in clean sealed containers beforehand to minimise inconvenience.The City apologises for the inconvenience and thanks our residents for their patience during this period.End

2018-07-18T22:00:00Z

Mayor rejoices with Fisantekraal residents as they take ownership of their new homes

The City’s Executive Mayor, Patricia De Lille, visists Fisantekraal families in their new homes.

Today, I visited some of the families in Fisantekraal who moved into their new homes this past weekend. Mayoral Committee Member for the Transport and Urban Development, Cllr Brett Herron, and I were glad to share in the joy of the new homeowners who have been living in backyards and informal settlements for many years. The group of 24 families, who moved into their new homes a few days ago, are part of the over 700 beneficiaries who have already moved into their homes. These homes were built during the first phase of the Greenville Garden Cities development in Fisantekraal, near Durbanville. <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Fisantekraal-3.jpg" alt="" /> The City and its implementing partner are working hard to finish the final 101 homes. The City expects to hand over all of the remaining homes by October 2018.Meanwhile, I am also excited to see that Phase 2 of the project has already started and the first group of families will move in as soon as October this year. The second phase will see about 500 homes being built for beneficiaries on the City’s housing waiting list. This project forms part of a greater catalytic housing development which will eventually boast approximately 4 000 housing opportunities, social housing, and financed-linked houses. It also includes plans for schools, community facilities, public spaces and transport infrastructure. The houses are planned to be constructed over six phases.Meeting the new homeowners is always a humbling experience and I was glad to share in their joy of owning their first home. New homeowners Makanetso and Polao Rabohome said that they had been living as backyarders since 2000 and they were grateful that this winter they didn’t have to worry about a roof leaking or water running through their home. <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Fisantekraal-1.jpg" alt="" /> Polao works as a security guard and they were able to buy a new couch and cupboard for their home. Meeting new homeowners like the Rabohome family shows that when the City of Cape Town assists our residents who are most in need, these residents will take pride in their belongings and work to better their lives. Working together, we can make progress possible and ensure a more just and equal Cape Town.Similarly, I visited Xolani Nake at his home where he lives with his three children. He has been staying in a nearby informal settlement for the last 7 years and lived as a backyarder before then. He told me it was wonderful for him to move into his new home because he had been moving around a lot and it was good to finally settle down.I also met young Thobela Mekana who is disabled. Both his parents passed away four years ago and his younger brother Athenkosi, 17, helps to look after him. <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Fisantekraal-2.jpg" alt="" /> The City of Cape Town is committed to providing our residents with dignity through home ownership and sustainable communities. The City is no longer building homes for specific racial groups in exclusive areas but is rather building integrated communities. I look forward to visiting these new homeowners again in the future to see how new friendships and an integrated community thrives as a result of the development.The success of this project and delivering homes is proof of the City’s commitment to redressing the imbalances of the past and ensuring that we realise the goals of the Organisational Development and Transformation Plan by achieving excellence in service delivery.‘The Greenville Garden Cities housing project is an excellent example of how we can build integrated human settlements with a sense of place. The architecture is appealing and reminiscent of the Bo-Kaap, the street design and landscaping give a sense of that this is a community and the incorporation of trading places, and even a dedicated building for an animal-welfare organisation, provide the components of a place that immediately feels like home. <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Fisantekraal-4.jpg" alt="" /> ‘This is a massive project in terms of numbers and will go a long way towards addressing our housing deficit. Despite the scale of the project, Garden Cities have managed, through careful urban design and architecture, to give the project a sense of neighbourhood. We need to acknowledge how important this is and learn from this approach for future projects,’ Cllr Herron said.We wish the new homeowners all the best as they start a new and exciting chapter in their lives and appeal to them to take care of their homes.End

2018-07-18T22:00:00Z

Uitsig Primary gets new library on Mandela Day

Staff from the Mayor's office, the school and Sakh'ikhaya construction assisted in decorating the library which will serve as a new learning hub for pupils.

The great father of our nation, Nelson Mandela, once said: ‘Education is the most powerful weapon which you can use to change the world.’Today we are doing our part to continue his legacy and carry on the work started by Tata Madiba in serving the people and especially the children of our beautiful country. Learners at Uitsig Primary will soon be reading their books in a new mini-library that opened today.<div> I joined Ward Councillor Beverley van Reenen at the school where we painted the library. <figure class="subtopic-fullsize-img"><img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Uitsig%20primary%20school%20gets%20new%20library%202.jpg" alt="" /></figure> Staff from my office, the school and Sakh'ikhaya construction assisted in decorating the library which will serve as a new hub of learning for pupils at the school.The handover today follows a visit to Uitsig a few months ago when I was made aware of a need for a library as the existing one was small and cramped.The City of Cape Town donated a container that has been converted into a library. A section of container will be adapted into a reading room to help improve the learners’ literacy levels.Van Schaik Bookstore has also made a donation of books to populate the library.I want to extend my deepest gratitude to Van Schaik for their generosity and to Councillor Van Reenen for initiating this project and getting so many sponsors involved.A big thank you also goes to the various businesses and residents who have given their time and resources to make this possible for the learners of Uitsig Primary. <figure class="subtopic-fullsize-img"><img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Uitsig%20primary%20school%20gets%20new%20library%201.jpg" alt="" /></figure> I also extend my great appreciation some private sector partners including Mackie Hardware in Maitland, Amcor, SAF, Simba and Pepsico for their contribution to the school. Their assistance will go a long way in improving the lives of the children of Uitsig.I’m also very proud of the staff in my office who have made personal donations to ensure that the little ones at the school enjoy a treat as we celebrate 100 years since the birth of Madiba.This is in the spirit of Mandela Day where South Africans give what they can to help those less fortunate.Each year, in celebrating the 67 years of service and sacrifice for our country by former president Nelson Mandela, our country comes together to give their time for charitable causes.This work goes hand-in-hand with the City of Cape Town’s efforts to build a caring city which encourages partnerships with community organisations, and underpins the ethos of making progress possible together. <figure class="subtopic-fullsize-img"><img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Uitsig%20primary%20school%20gets%20new%20library%203.jpg" alt="" style="width:948px;" /></figure> Each year in July we see a marked increase in volunteerism to improve the lives of the most vulnerable in our communities. However, I want to make a call to all of us to make this an everyday occurrence.In this way we can honour Tata Madiba and emulate the values he lived by in dedicating his life to serving others. We must all go beyond the 67 minutes and Mandela Month to do even more for those in need.In doing so, we will make greater strides in building the country he fought for and dreamt of and ensure that more people taste the fruits of our democracy. End </div>

2018-07-17T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Apply for exemption from water restrictions

All water users are encouraged to save water and adhere to water restrictions, but exemption is approved in special circumstances.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Water-and-sanitation/Apply-for-exemption-from-water-restrictions">Apply-for-exemption-from-water-restrictions</a>

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Saving water in the home

Water is a precious resource and since we are in the midst of a serious drought we all have to learn how to use it carefully. Every action each of us takes to save water in our home makes a difference!

<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/save-water-in-the-home">save-water-in-the-home</a>

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Alternative water sources for the home

The City is promoting the responsible use of alternative water, including grey water, rainwater, and groundwater from boreholes/well points.

<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/alternative-water-sources-for-the-home">alternative-water-sources-for-the-home</a>

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Saving water in your business or organisation

Water is a precious resource and since we are in the midst of a serious drought we all have to learn how to use it carefully. Every action each of us takes to save water makes a difference!

<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/saving-water-in-your-business-or-organisation">saving-water-in-your-business-or-organisation</a>

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Alternative and recycled water sources for your organisation

The City is promoting the responsible use of alternative water sources that help to minimise the amount of drinking water used from our dams, which is important during a drought.

<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/alternative-and-recycled-water-sources-for-your-business-or-organisation">alternative-and-recycled-water-sources-for-your-business-or-organisation</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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The City's Budget 2018-2019

The City of Cape Town's budget reflects its key policy decisions and priorities, determines rates increases and indicates where money will be spent on programmes and services.

<a href="http://www.capetown.gov.za/Family%20and%20home/Meet-the-City/the-city-budget/the-citys-budget-2018-2019">the-citys-budget-2018-2019</a>

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Loadshedding

Loadshedding power outages generally last for about 2 hours and 30 minutes, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages">load-shedding-and-outages</a>

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Water map

The City of Cape Town’s water map provides information on household water use, treated effluent collection points and water pressure management zones.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/cape-town-water-map">cape-town-water-map</a>

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MyCiti N2 Express service may be disrupted from Friday, 1 June 2018	<div class="ExternalClass750A179CC0784D85897FB42A33D40084"><p>We regret to inform MyCiTi commuters from Mitchells Plain and Khayelitsha that the N2 Express service may be disrupted from today, 1 June 2018. <a href="http://www.capetown.gov.za/Media-and-news/N2%20Express%20service%20may%20be%20disrupted%20from%201%20june%202018">Read more</a>.</p></div>
Water disruption Saturday, 26 May 2018	<div class="ExternalClass7C6E4422C50849EF8048DDD29DF648E2"> <p>Langeberg Zone in the Kraaifontein Area bounded by Mostert and Suikerbekkie Street to the north, Wagtail and Mossie Streets to the east, Okavango Road to the west and the N1 to the south. The work is scheduled to take place on Saturday, 26 May 2018 from 10:00 to 16:00. Make sure you have stored enough municipal drinking water for essential purposes. We apologise for any inconvenience caused.</p></div>
Prepaid electricity meters offline on Thursday 8 March 2018	<div class="ExternalClass18DE4309986447AB8122062497609AF0"><p>Prepaid electricity customers will not be able to purchase electricity between midnight and 02:00 on Thursday, 8 of March due to planned maintenance. Please ensure that you have sufficient units to carry you through this period.</p></div>