Family and home

Road maintenance on Jakes Gerwel Drive: 7 May - 30 Sep

Work is scheduled from 07:30 - 17:00, Monday - Saturday. At least one lane will be open to traffic in both directions and all lanes will be reopened to traffic by 15:00 on the southbound carriageway and 17:00 on the northbound carriageway.

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Residential water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/Residential-water-restrictions-explained">Residential-water-restrictions-explained</a>

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Commercial water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/Commercial-water-restrictions-explained">Commercial-water-restrictions-explained</a>

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Water saving toolkits

To help you spread the word, we have created water-saving information packs for your home, business and hospitality industry.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/water-saving-resources">water-saving-resources</a>

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Get involved

Discover how you can get involved in your community

<a href="http://www.capetown.gov.za/local%20and%20communities/community-building-and-upliftment/be-an-active-resident/get-involved">get-involved</a>

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Indigent grants

You can apply for an indigent grant to help pay rates, service charges or City housing rental payments.

<a href="http://www.capetown.gov.za/local%20and%20communities/financial-relief-and-rebates/our-approach-to-financial-support/indigent-grants">indigent-grants</a>

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Safety and security resources

The City offers a variety of free interesting and educational material relating to safety and security.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/safety-and-security-education-resources" target="_blank">safety-and-security-education-resources</a>

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Going solar in the home

Installing renewable energy in your home could result in lower electricity costs and contribute to a more sustainable Cape Town.

<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/saving-electricity-at-home/go-solar-in-the-home">go-solar-in-the-home</a>

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Play and get active

Keeping our kids active through sports and outdoor play is a great way to channel their energy.

<a href="http://www.capetown.gov.za/Family%20and%20home/family-care-and-support/caring-for-your-child/play-and-get-active" target="_blank">play-and-get-active</a>

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Loadshedding

Loadshedding power outages generally last for about 2 hours and 30 minutes, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages">load-shedding-and-outages</a>

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Comment on tender 61C-2017-18 relating to the Hostel Transformation Programme
Lentegeur Clinic	Cnr Merrydale and Melkbos Road, Lentegeur, Mitchells Plain
Informal trading
Report domestic abuse

City helps to facilitate development and investment

The development sector is a valued job creator and a major source of investment for the construction industry as well as the city.

Recent media reports have created the impression that the City’s processes have hindered growth and job creation. It is vital that I clear up any misconceptions and share some key facts on what the City does to attract investment and encourage development. A few weeks ago, at an industry engagement session, I shared the City’s commitment to working with the property development sector. The development sector is a valued job creator and a major source of investment for the construction industry as well as the city. The Enterprise and Investment Department, which is part of my portfolio, creates an enabling environment to attract investment that generates economic growth and job creation in Cape Town. Based on the concept of a one-stop-shop, this model allows various City departments to work collectively with investors and businesses to make sure they have a smooth landing in Cape Town. Testament of this fact was the World Bank and National Treasury’s ‘Doing Business in South Africa Benchmark Study’ ranking Cape Town as the best city in South Africa in 2015 and 2018, when dealing with construction permits. This authentication placed the City in the top 25% of city economies worldwide. This is because the City’s Development Management Department improved the building permit issue turnaround time from 45 days to an average of 17 days. Cape Town was also the top city in the country in terms of providing electricity, placing us in the top 20% of city economies worldwide in the World Bank’s ranking. Our commitment is to be the go-to city for all investment and to do that we need to make it easy for people to invest in Cape Town and constantly improve our offerings to the business community. We walk the talk and put our money where it will help grow the economy. The announcement last year by Amazon to build three data centres in Cape Town came off the back of our officials in Enterprise and Investment working with this global tech giant for more than two years. The company was helped to identify land for their centres and assisted through all the regulatory processes. Construction on this multi-billion rand investment started less than three months after the submission of land use and building plan applications – a period which included the festive season and was made possible due to the professionalism and commitment of City line departments and their understanding of their role in enabling economic development in the City.The same has been done for many other investors and businesses including the R1,3 billion investment by PF non-wovens who are constructing a non-woven textile factory in Atlantis. This is one of the biggest manufacturing investments into South Africa in recent years.Additionally, Gestamp, a wind tower manufacturer in Atlantis was able to start operating 11 months after first meeting with the City’s investment team. The Enterprise and Investment’s development facilitation branch also assisted in unblocking a R450 million mixed use development in Woodstock. The project was held up by complex land-ownership and zoning issues that prevented the development from going ahead. Through the collaboration between the developer, the transport department and the development facilitation unit, we were able to unblock the issues. Research done by Red Tape Reduction Unit of the Provincial Government of the Western Cape and Stratecon indicates that the efforts by the Development Department and the implementation of their Development Management Application System saved developers and other customers over R223 million in costs, between the years 2015 and 2019. I am proud to say that Cape Town is running with the best. As the second largest municipal economy in South Africa and the second most important contributor to national employment, we will do everything in our power help stimulate job creation and grow the economy. The Enterprise and Investment Department is on hand to work with potential businesses to help set-up business operations and expand, assist with enterprise and supplier development by providing market access and match-making, providing expert knowledge, support and development opportunities to small and medium-sized businesses, and facilitating licenses and permit approvals, among a number of other areas of expertise. We want Cape Town to be the top business destination in Africa. We want to attract investors who inject money, vision and innovation into our economy. We want to build with them. We want them to thrive, because if they thrive, our economy thrives. The Enterprise and Investment Department also has a development facilitation branch which supports private sector and inter-governmental development projects through infrastructure co-ordination and development planning. To assist potential investors, the unit co-ordinates City development services whilst drawing on the services of the City’s external business support partners.But we are not only externally focussed. The City recently piloted an exciting initiative within the organisation in the Development Management Department, the “I Mean Business” project which seeks to embed an ease of doing business culture, mind-set and deed. The aim is to ensure employees, systems and processes are all aligned towards improving the internal and external business environment for potential businesses to invest and grow. We have an open door for engagement and remain committed to working with organisations that we see as strategic partners in our quest to attract further investment to the city. The Western Cape Property Development Forum and the Cape Chamber of Commerce have regular engagements with the relevant City departments about development and bottlenecks in the system. We remain committed to addressing challenges and working with partners to achieve progress and ensure that we continue to hold into our status as a world-class city. If we are missing the mark, we ask our partners to be upfront with us. We will continue on this mission to work with key stakeholders such as the Cape Chamber of Commerce and Western Cape Property Development Forum to tackle challenges, together, so that all industries can perform optimally and continue to attract investment for sustained economic growth.Invest Cape Town is on hand to provide advice and work with potential businesses wanting to land in Cape Town and may be contacted on the telephone number <a>021 417 4043</a>, or via email: <a href="mailto:info@investcapetown.com" target="_blank">info@investcapetown.com</a>. End

2019-05-23T22:00:00Z

Road maintenance project under way on Jakes Gerwel Drive

Road maintenance project on Jakes Gerwel Drive in Philippi will take place over a period of four months until the end of September 2019.

The road maintenance project commenced on 7 May 2019 and work is expected to be completed by the end of September 2019. The City is resurfacing portions of Jakes Gerwel Drive in the south region close to Philippi.The maintenance project consists of construction on two sections of this road. The first section entails work along Jakes Gerwel Drive, in a southbound direction only between the N2 freeway and Heideveld Road to Klipfontein Road. The second section entails work along Jakes Gerwel Drive between Govan Mbeki Drive and Weltevreden Road.‘The City is investing over R29 million in the maintenance of Jakes Gerwel Drive, which is one of the most important routes for commuters and freight vehicles in Cape Town. All roadworks come with some inconvenience, but maintenance projects are critical as these prolong the lifespan of our road network, which is one of the City’s biggest assets. The movement of people and goods is pivotal in sustaining and supporting our local economy and this investment will ensure that we keep the road in a good condition for some years to come,’ said the City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase.The roadworks stretch over 3,4 km in length and will result in a 75 000 m² area of newly resurfaced and resilient roadway for commuters to enjoy. Neighbouring suburbs such as Vanguard Estate and Philippi, as well as commuters travelling along this route to areas such as Weltevreden Valley, Mitchells Plain and Strandfontein will benefit from this project.All materials used in the construction of roads are prone to wear and tear. The longevity of roads are furthermore impacted by traffic volumes, adverse weather and overloading.‘Regular maintenance helps us to prevent major rehabilitation and reconstruction works which cost a lot more and has a much bigger impact on road users. Once completed, motorists will be able to enjoy smooth and safe journeys along these sections of Jakes Gerwel Drive for many years to come,’ said Alderman Purchase.Work is taking place from 07:30 to 17:00 on Monday to Saturday. The teams will ensure that at least one lane is always open to traffic in both directions and that all lanes are reopened to traffic by 15:00 on the southbound carriageway and by 17:00 on the northbound carriageway. The City recommends that commuters consider making use of alternative routes as far as possible as the roadworks will have an impact on traffic flow. The City apologises for any inconvenience caused and wants to thank motorists, businesses and residents for their cooperation and patience thus far.End

2019-05-22T22:00:00Z

Young readers get their own Fine Free Week

The City's Library and Information Services will drive their first Fine Free Week for Children from Sunday 1 June 2019, which is also International Children's Day, to 7 June 2019.

The City's Library and Information Services will drive their first Fine Free Week for Children from Sunday 1 June 2019, which is also International Children's Day, to 7 June 2019.Previous events indicated that the most overdue items were children's books. At the moment 2 025 items are outstanding from the 69 147 card holders in the under 12 age group. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/fine%20free%20weekbadrodien.jpg" alt="" style="width:940px;" /> </figure>‘We want our youngest library patrons to become lifelong readers but this becomes more of a challenge when they don't come to the library because of overdue books. By staying away, they don't benefit from any other programmes and opportunities which are offered by the library,' said the City’s Mayoral Committee Member for Community Services and Health, Councillor Zahid Badroodien.The three most popular overdue books are Diere, David and Goliath and The Three Little Pigs.'These are the stories we all grew up with and are loved across generations. Parents can encourage their children to return the books and find new stories to develop their minds, imagination and language skills. Reading is not only a vital skill but it's a fun way to learn,' said Councillor Badroodien. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/fine%20free%20week%20badrodien.jpg" alt="" style="width:948px;" /> </figure> The City's 104 libraries will participate in the event and books can be returned to any facility. End

2019-05-22T22:00:00Z

Cape Town’s film industry is a rising star

The visit to the film studios comes as the Cape Town film industry makes a steady recovery after a short-lived slump and is looking to further cement its place as Africa’s premier film and media destination.

The visit to the film studios comes as the Cape Town film industry makes a steady recovery after a short-lived slump and is looking to further cement its place as Africa’s premier film and media destination.The City’s Film Permit Office received 11 726 film bookings in the first nine months (July to March) of the current financial year, compared to 11 350 during the 2017/18 financial year. Of the 11 726 bookings made on the City’s online Film Permit System the Film Office issued 6 906 permits for a variety of locations across the city preferred by local and international producers. Most recently, the office issued 3 059 permits between January and March 2019. This is a significant increase compared to the same quarter in the 2017/18 financial year, when 2 663 permits were issued. ‘The film industry is more than just about entertainment. It also contributes to our efforts to reduce unemployment. A study commissioned by the City shows that the film industry contributes approximately R5 billion to the local economy annually and has created more than 35 000 jobs over a three-year period. ‘The goal is to bolster a flourishing and resilient industry, which in turn provides job opportunities for residents and boosts the local economy. At the City-owned Good Hope Centre, there are at least 400 people employed at the studio. Making the location available is one of the ways we ensure that filmmakers have a variety of locations to choose from for their production,’ said Mayor Plato. In addition, Cape Town has already attracted some big international productions including Ridley Scott’s Raised by Wolves, Bloodshot starring Vin Diesel and HBO series Warrior this current financial year. ‘This is because location scouts are spoilt for choice with a variety of spectacular backdrops in a city so diverse that it offers the world in one location. The City has undertaken various interventions to assist the film industry, including freezing film tariffs for the 2018/19 season; establishing the Film Cape Town initiative with the local film industry and updating policy to meet the sector’s modern needs,’ said Mayoral Committee Member for Safety and Security, Alderman JP Smith. Film Cape Town is aimed at promoting the Mother City as the premier film and media destination, while also providing prospective clients with tools to make their production a success. ‘These initiatives speak to the City’s commitment to providing an environment conducive to attracting both local and international film productions by cutting red tape and enhancing the ease of doing business in Cape Town. We are also reviewing our film strategy, policy and Film By-law to be aligned with latest developments, trends and international best practice, while also addressing the needs of the industry and those of residents. ‘We want to ensure that the film ecosystem is one that takes into account the sustainability of the industry, within the context of regulatory and environmental compliance and the protection of residents’ rights,’ said Alderman Smith. End

2019-05-22T22:00:00Z

All City online services and applications

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Top City Connect services

Service Requests/Report a Fault (C3)

Alternative water sources for the home

The City is promoting the responsible use of alternative water, including grey water, rainwater, and groundwater from boreholes/well points.

<a href="http://www.capetown.gov.za/Family%20and%20home/greener-living/water-wise-in-the-home/alternative-water-sources-for-the-home">alternative-water-sources-for-the-home</a>

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Comment on the proposed Cape Town Resilience Strategy

We invite you to comment on our proposed Resilience Strategy

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/draft-resilience-strategy"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">draft-resilience-strategy</a>

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Informal trading

Informal trade is a very important part of Cape Town's economy and benefits both traders and locals.

<a href="http://www.capetown.gov.za/work%20and%20business/doing-business-in-the-city/business-support-and-guidance/informal-trading"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">informal-trading</a>

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Bursaries and funding from the City of Cape Town

The City offers a number of external bursaries on offer.

<a href="http://www.capetown.gov.za/Work%20and%20business/Jobs-and-skills-development/Work-for-the-City-of-Cape-Town/Bursaries-and-funding-from-the-City-of-Cape-Town"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Bursaries-and-funding-from-the-City-of-Cape-Town</a>

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Volunteers in uniform

Volunteering your time and skills with our fire-fighting, law enforcement and safety and security teams helps to make our city safer and better.

<a href="http://www.capetown.gov.za/Local%20and%20communities/Community-building-and-upliftment/be-an-active-resident/volunteers-in-uniform"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">volunteers-in-uniform</a>

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Submit your innovative sustainable energy solution

The deadline for submissions is 14 June 2019.

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/requests-for-information/innovative-sustainable-energy-solution">innovative-sustainable-energy-solution</a>

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Enter the YouthStartCT Challenge

We want you share your best entrepreneurial ideas for boosting employment in your local community. In exchange, we will provide training and development opportunities.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Jobs-and-opportunities/youthstartct"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">youthstartct</a>

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Take the Cybersecurity Quiz

How safe are you online? Take the quiz to find out.

<a href="http://www.capetown.gov.za/Family%20and%20home/safety-in-the-home/cybersecurity-in-the-home/cybersecurity-at-home">cybersecurity-at-home</a>

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Participate in the district planning process

Receive updates and opportunities to provide input

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/district-planning-process">district-planning-process</a>

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Illegal dumping from the home

We are calling on all our residents to stop and report illegal dumping … Illegal dumping costs us money It costs the City R350 million every year to clean up illegal dumping …

<a href="http://www.capetown.gov.za/Family%20and%20home/safety-in-the-home/environmental-health-in-the-home/illegal-dumping-from-the-home">illegal-dumping-from-the-home</a>

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Fire safety in the home

Join our junior fire marshals, Aphiwe and Ayanda, as they investigate and solve fire issues in their communities.

<a href="http://www.capetown.gov.za/Family%20and%20home/safety-in-the-home/basic-household-safety/fire-safety-in-the-home"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">fire-safety-in-the-home</a>

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Libraries

Loan out books, get access to electronic resources or take part in community programmes and events at any of our libraries

<a href="http://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Libraries</a>

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Apply for authorisation for grid-tied small-scale embedded generation (SSEG)

You are required to apply for authorisation from the City if you intend installing a grid-tied system.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-for-grid-tied-sseg"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-authorisation-for-grid-tied-sseg</a>

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Upgrade to a new prepaid electricity meter

Find out if your suburb has been selected for a compulsory electricity meter upgrade

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-an-upgrade-to-a-new-prepaid-electricity-meter"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-an-upgrade-to-a-new-prepaid-electricity-meter</a>

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Complete the Water and Sanitation Customer Satisfaction Survey

Our Water and Sanitation Department is conducting a survey to gain insight into your needs and how satisfied you are with the services that we provide

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/water-and-sanitation-customer-satisfaction-survey"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-and-sanitation-customer-satisfaction-survey</a>

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Apply for replacement wheelie bin

The City will replace or repair a damaged or stolen wheelie bin free of charge.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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Apply for new or replacement driver's licence

Find out how to get a new or replacement driver’s licence.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Licences-and-permits/Driving-and-vehicles/Apply-for-new-or-replacement-drivers-licence">Apply-for-new-or-replacement-drivers-licence</a>

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Prepaid electricity meters offline on Thursday 8 March 2018	<div class="ExternalClass18DE4309986447AB8122062497609AF0"><p>Prepaid electricity customers will not be able to purchase electricity between midnight and 02:00 on Thursday, 8 of March due to planned maintenance. Please ensure that you have sufficient units to carry you through this period.</p></div>
Pressure management: 16 Apr 2019	<div class="ExternalClassBFD15D16DAE0436B8EA5C34964C5C35D"><p> <a href="http://www.capetown.gov.za/Media-and-news/City%20advises%20of%20water%20disruptions%20for%20various%20areas">Water pressure management is scheduled to take place in Welgedacht Estate from 19:00 - 00:00 tonight</a>. Keep all taps closed and store water in clean, sealed containers until water supply is restored. </p></div>
e-Services attachment issue	<div class="ExternalClassF2D6874413A64014A6B70C52F90C75B0"><p>The document uploading function on the e-Services system will be unavailable between 15:00 and 16:00 on Sunday, 16 September 2018. This is due to necessary maintenance. You will not be able to upload documents such as building plans and identity documents during this time. We apologise for the inconvenience.</p> </div>