Forests and plantations

Think water

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Cape Town is experiencing a serious water shortage due to insufficient rainfall and fast declining dam levels. We all need to THINK WATER.

<a href="https://www.capetown.gov.za/thinkwater ">thinkwater </a>

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Residential water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/Residential-water-restrictions-explained">Residential-water-restrictions-explained</a>

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Commercial water restrictions explained

Insufficient rainfall and fast declining dam levels have led to the current drought in Cape Town. We need to work together to change the way we use our water

<a href="http://www.capetown.gov.za/work%20and%20business/commercial-utility-services/commercial-water-and-sanitation-services/Commercial-water-restrictions-explained">Commercial-water-restrictions-explained</a>

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Water saving toolkits

To help you spread the word, we have created water-saving information packs for your home, business and hospitality industry.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/water-saving-resources">water-saving-resources</a>

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Safety and security resources

The City offers a variety of free interesting and educational material relating to safety and security.

<a href="http://www.capetown.gov.za/Family%20and%20home/education-and-research-materials/graphics-and-educational-material/safety-and-security-education-resources" target="_blank">safety-and-security-education-resources</a>

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Play and get active

Keeping our kids active through sports and outdoor play is a great way to channel their energy.

<a href="http://www.capetown.gov.za/Family%20and%20home/family-care-and-support/caring-for-your-child/play-and-get-active" target="_blank">play-and-get-active</a>

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Resorts

Cape Town has a variety of coastal resorts offering affordable accommodation.

<a href="http://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-recreational-facilities/Resorts" target="_blank">Resorts</a>

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Nature reserves

Our nature reserves protect and conserve our city’s natural areas and biodiversity heritage as well as offering both recreational and educational activities.

<a href="http://www.capetown.gov.za/Local%20and%20communities/See-all-City-facilities/Our-recreational-facilities/Nature%20reserves" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Nature%20reserves</a>

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Loadshedding

Loadshedding power outages generally last for about 2 hours and 30 minutes, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages">load-shedding-and-outages</a>

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YouthStartCT Entrepreneurial Challenge
Comment on the draft Budget for 2019-2020
False Bay Nature Reserve	Rondevlei Section: Corner of Perth Road and Fisherman’s Walk, Grassy Park / Zeekoevlei
Register as a supplier on the Wellness Database

Drier winter for beneficiaries of Sir Lowry’s Pass Village

After months of ongoing community engagements, the first 16 beneficiaries and their families have moved into their new units at the Sir Lowry’s Pass Village Incremental Development Area (IDA).

Pensioner Mr John Mokali (74) who was living in Uitkyk informal settlement for approximately 10 years and Ms Yvone Herman and her husband Mr Salmon Brair from Railway informal settlement as well as Mr Deon Hendriks from Canhaal informal settlement were among the first 16 beneficiaries who recently moved into their new serviced units at the IDA. <figure class="subtopic-fullsize-img"><img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Housing_Sir%20Lowry%27s%202.jpg" alt="" style="width:949px;" />The Sir Lowry’s Pass Village IDA.</figure> Residents who live in the IDA will each have access to basic services including a flushable toilet, water and a washbasin with a mounted tap as well a prepaid electricity meter to be installed by Eskom in due course and as soon as possible.In future, those who are registered on the Housing Database and who qualify in accordance with the State-subsidised housing criteria will be eligible for a subsidised house. In accordance with the national criteria which are used to determine who qualifies for this subsidy, beneficiaries must earn less than R3 500 per household and they may not have owned a house previously.Today, 25 April 2019, the City’s Mayoral Committee Member for Human Settlements Councillor Malusi Booi visited some of the beneficiaries and their families. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Housing_%20Sir%20Lowry%27s%201.jpg" alt="" style="width:949px;" />The City’s Mayoral Committee Member for Human Settlements, Councillor Malusi Booi, visits Mr Salmon Brair and his wife Mrs Yvone Herman who recently moved from Railway informal settlement to the Sir Lowry’s Pass Village IDA.</figure> ‘The first beneficiaries and their families are settling in comfortably. I was very moved as they shared their appreciation with me because this winter they will not be living in an area which is prone to flooding. <figure class="subtopic-fullsize-img"> <img class="responsive" src="http://resource.capetown.gov.za/cityassets/Media%20Centre/Mr%20Dean.jpg" alt="" style="width:951px;" />The City’s Mayoral Committee Member for Human Settlements, Councillor Malusi Booi, with Mr Deon Hendriks from Canhaal informal settlement who recently moved into his new unit at the Sir Lowry’s Pass Village IDA. </figure> ‘Over the coming months, more beneficiaries will be moving from the flood-prone informal settlements such as Uitkyk, Rasta Camp and Canhaal, among others. These residents are at high-risk during the winter months when it rains.‘The purpose of this development is to provide residents living in the IDA with increased service delivery though the provision of these units and also by providing them with serviced sites where each household will have access to one-to-one services. ‘The provision of IDAs is in line with the City’s commitment to improving the lives of our residents over time and to help many more residents instead of a few by developing and formalising large-scale developments with full amenities and opportunities over time.‘We are very pleased, that despite the various challenges that this project has faced, we, along with the community and other parties, have worked together to see this project become a reality. It is providing housing opportunities to some of our most vulnerable residents who have been waiting patiently for this day to come while living in challenging conditions.‘We want to thank our beneficiaries for their patience and we look forward to seeing more families move into their units over the coming months,’ said Councillor Booi. End

2019-04-24T22:00:00Z

City’s Dial-a-Ride service continues despite challenges

The City of Cape Town is the only municipality in the country that provides a public transport service for people who have special needs and who are unable to use conventional or mainstream public transport.

This dedicated kerb-to-kerb service for people with disabilities who are unable to access mainstream public transport is subsidised by the Western Cape Government and the City.‘The City has a limited budget and is currently engaging with the Western Cape Government to increase its subsidy. It is also requesting that National Government provides a financial contribution which will allow for an increase in capacity,’ said the City’s Mayoral Committee Member for Transport, Alderman Felicity Purchase.Once the additional capacity becomes available the City will arrange for applicants on the waiting list to be assessed by an occupational therapist to ensure fairness and that due diligence is performed. The service continues. HG Travelling Services was appointed through a tendering process and it has been providing the accessible public transport (APT) services since 1 December 2015. <ul><li>The tender with HG Travelling Services was for the period from 1 December 2015 and it is due to expire in June 2018.</li><li>In anticipation of the expiration of the current contract, a new tender for the Dial-a-Ride service was advertised on 6 October 2017 and the closing date was 7 November 2017.</li><li>The tender for the provision of this service on behalf of the City was awarded to WCL Trading CC (“WCL”) by the City’s Bid Adjudication Committee (tender number: 104S 2017/2018) on 22 January 2018.</li><li>HG Travelling Services approached the Western Cape High Court to set aside the awarding of the tender to a new service provider.</li><li>The Court granted HG Travelling Services an interdict that prevents the City from going ahead with the awarding of the Dial-a-Ride operating contract to a new service provider until the case has been finalised in court.</li><li>On 18 May 2018, the Court served a review application for setting aside the awarding of the contract to the new service provider.</li></ul>‘It is important to emphasise that the service continues. The interdict prevents the City from issuing the contract to the new service provider until the review application has been finalised in court. HG Travelling Services will keep on providing the Dial-a-Ride service on a month-to-month basis pending the outcome of the court.‘With 20 vehicles currently in operation, the system is oversubscribed and is under strain. We understand that there is some frustration from the users and we can assure them that we are doing everything in our power to have the service function optimally.‘Furthermore, we have a penalty system in place that constantly monitors the vehicles and we follow up and ensure that breaches are rectified and that complaints are attended to. As a safe city, we prioritise the safety of the users. Ensuring that the vehicles are in good working condition is of utmost importance. We encourage users to lodge any complaints via the Transport Information Centre,’ said the City’s Mayoral Committee Member for Transport, Alderman Purchase.A team of five monitors assesses punctuality, driver behaviour as well as the safety of the vehicles. Should the operator be in contravention of the contract penalties are levied.The service currently transports 350 regular users and 2 270 passengers use it on an ad hoc basis. The services are integrated with that of the MyCiTi bus service which also accommodates passengers in wheelchairs.Make the service better<ul><li>Users can lodge complaints to the Transport Information Centre on 0800 656 463. This is a 24/7 information centre and is toll-free from a landline or from a cell phone </li><li>Alternatively users can send an email to Transport.Info@capetown.gov.za </li></ul> How it works Applicants wanting to make use of the Dial-A-Ride service are required to phone the Transport Information Centre to obtain and to complete an application form. The service is currently oversubscribed. To ensure fairness, new applicants have to be registered on a waiting list. They are required to undergo an assessment which is conducted by an occupational therapist to determine whether the applicant is able to use conventional public transport services or not. There are 2 300 users who are eligible to use the service. These users have been assessed by an occupational therapist who has confirmed that they are unable to make use of conventional public transport. The categories for this service are: <ul><li>Regular users: those who use the service daily for traveling to work and school</li><li>Regular ad hoc users: those who use the service at least three times a week for hospital visits, among others</li><li>Ad hoc users: those who use the service for travelling to church, among others.</li></ul>Users need to book in advance to make use of the service as it has a limited capacity.<ul><li>Since 1 July 2016, the City has been allowing caregivers/travel assistants that are required on the journey to access this service if an occupational therapist has found that their assistance is necessary. Unfortunately, the City cannot make exceptions.</li></ul>Fares The City determines the fares during the annual budget process after a comprehensive public participation process which offers residents the opportunity to comment on the proposed fares for each financial year.All of these comments are taken into account before the fares are submitted to Council for approval. The current fares are as follows:<ul><li>Trip length under 5 km: R6,50 </li><li>Trip length 5 to 10 km: R8,50 </li><li>Trip length 30 to 40 km: R14,50 </li><li>Trip length 40 to 50 km: R15 </li><li>Trip length 50 to 60 km: R15,50 </li><li>Trip length longer than 60 km: R16 </li></ul>The Dial-a-Ride passengers currently only pay about 10% of the cost of providing the service.Only a select few, most of whom would have an adapted vehicle, would be able to afford the cost of a commercial service. Currently it is only charity organisations that provide a limited alternative service. End

2019-04-24T22:00:00Z

City hosts another successful Bayhill Premier Cup

The City of Cape Town’s support for the development of soccer was again richly rewarded by the excellent soccer skills which were showcased during the 30th Bayhill Premier Cup Championship.

The City and tournament organisers hosted another successful annual Bayhill Cup. The premier soccer tournament took place from 17 to 22 April 2019 at Erica Park in Belhar.This event has been growing since the days that it first took place at the JP Rocklands Sports Ground in Mitchells Plain. It is now regarded as the perfect stage for talent scouts, managers and administrators to discover the next generation of soccer stars. Of the 32 teams who participated, 23 are based in Cape Town, while eight were from other parts of the country and one foreign team also took part. Highlands Park came out tops and received the winner’s trophy. The City’s Recreation and Parks Department continues to be a key partner and contributed services to the value of R350 000 which included the playing fields, transport for teams, electricity and audio-visual equipment.Investing in events of this caliber reaffirms the City’s commitment to inclusive youth development through partnerships with organisations and communities. ‘I would like to extend my gratitude to the event organisers who once again created a perfect scene where young talent could play the beautiful game and diverse communities could be brought together through sport. The event strengthens the partnership between the City, the organisers and our communities and is a great example of what can be achieved when we all work together.‘To all of the teams who took part and to those who excelled, congratulations and may you reach your goals and continue to inspire our communities and especially our youth,’ said Councillor Zahid Badroodien, the City’s Mayoral Committee Member for Community Services and Health. End

2019-04-23T22:00:00Z

A safer Cape Town with imminent deployment of 100 neighbourhood safety officers

The officers will be a dedicated resource in Bonteheuwel from June 2019.

The City of Cape Town’s Safety and Security Directorate today, 24 April 2019, assessed the training progress of law enforcement officers who form part of its second Neighbourhood Safety Team (NST). This team will be deployed to Bonteheuwel. The team, comprising 100 officers, will be deployed in June 2019. The deployment was made possible through additional funding which was secured by the Safety and Security Directorate in the City’s January Adjustments Budget. ‘We are committed to building safer communities and this planned deployment underlines this commitment. This Neighbourhood Safety Team will help to address a long-standing need in Bonteheuwel where calls for a dedicated police station have been growing in recent months. ‘It is not within the City’s power and mandate to deliver a police station, but we are able to provide more municipal policing resources to the area and that is what we are in the process of doing. We are awaiting the finalisation of our draft Budget for the new financial year and if approved by Council, we plan to recruit and deploy at least 200 more enforcement staff in other areas of need in the city,’ said the City’s Executive Mayor, Alderman Dan Plato. The NST concept was first piloted in Delft in December 2017. It aims to expand the existing enforcement interventions in identified areas, while also enhancing the City’s social investments through social development projects. ‘The concept looks beyond policing or enforcement and also tackles other societal issues that, if left unchecked, can fuel crime or anti-social behaviour. Staff are expected to address service-related matters, whether broken streetlights or missing drain covers, work with schools and other stakeholders in the areas to address truancy and other challenges, tackle by-law infringements and suppress any other threats to the safety and well-being of the community,’ said the City’s Mayoral Committee Member for Safety and Security, Alderman JP Smith. The NST has a core team of law enforcement officials doing duty in an identified area, supported by specialised units within the Traffic Service and Metro Police Department, where required. Since the launch of the initiative in Delft, the following statistical gains were made (mid December 2017 to end of February 2019): <ul><li>366 arrests </li><li> 14 firearms and two imitation firearms confiscated </li><li> 20 144 fines issued for traffic and by-law transgressions</li><li> 12 331 vehicles stopped</li><li> 1 470 drivers tested </li><li> 860 premises searched</li><li> 25 564 people searched</li></ul>In addition, officers logged and have followed up on hundreds of service requests related to City services in Delft, investigated and intervened in cases of chronic truancy and other social issues. The school resource officers in the area have been instrumental in the establishment of drill teams at six schools. ‘We have had some success in Delft, but this is a marathon and not a sprint and much work still lies ahead. We hope to have similar success when the new batch of NST officers hit the streets. It is worth noting that no initiative can reach its full potential, no matter how good the intent, without everyone being on board. ‘There have been calls for a more sustained policing presence in Bonteheuwel and surrounds and the City is responding to those calls because we care about our communities and are committed to building a safer city for all. ‘We also need residents to be in our corner and to work with us to weed out the bad elements that have run riot for far too long,’ said Alderman Smith. End

2019-04-23T22:00:00Z

All City online services and applications

View all actions

Top City Connect services

Service Requests/Report a Fault (C3)

Submit your innovative sustainable energy solution

The deadline for submissions is 14 June 2019.

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/requests-for-information/innovative-sustainable-energy-solution">innovative-sustainable-energy-solution</a>

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Enter the YouthStartCT Challenge

We want you share your best entrepreneurial ideas for boosting employment in your local community. In exchange, we will provide training and development opportunities.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Jobs-and-opportunities/youthstartct"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">youthstartct</a>

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Take the Cybersecurity Quiz

How safe are you online? Take the quiz to find out.

<a href="http://www.capetown.gov.za/Family%20and%20home/safety-in-the-home/cybersecurity-in-the-home/cybersecurity-at-home">cybersecurity-at-home</a>

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Fire safety in the home

Join our junior fire marshals, Aphiwe and Ayanda, as they investigate and solve fire issues in their communities.

<a href="http://www.capetown.gov.za/Family%20and%20home/safety-in-the-home/basic-household-safety/fire-safety-in-the-home"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">fire-safety-in-the-home</a>

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Swimming Pools

Our swimming pools boast world-class facilities and most are open until 22 April 2019

<a href="http://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/Our-recreational-facilities/Swimming%20pools"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Swimming%20pools</a>

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Libraries

Loan out books, get access to electronic resources or take part in community programmes and events at any of our libraries

<a href="http://www.capetown.gov.za/Explore%20and%20enjoy/See-all-city-facilities/our-service-facilities/Libraries"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Libraries</a>

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Apply for authorisation for grid-tied small-scale embedded generation (SSEG)

You are required to apply for authorisation from the City if you intend installing a grid-tied system.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/Electricity/apply-for-authorisation-for-grid-tied-sseg"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">apply-for-authorisation-for-grid-tied-sseg</a>

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Load-shedding

Access load-shedding schedule and tips to save electricity

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-electricity-services/load-shedding-and-outages"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">load-shedding-and-outages</a>

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Complete the Water and Sanitation Customer Satisfaction Survey

Our Water and Sanitation Department is conducting a survey to gain insight into your needs and how satisfied you are with the services that we provide

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/surveys-and-submissions/water-and-sanitation-customer-satisfaction-survey"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">water-and-sanitation-customer-satisfaction-survey</a>

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Comment on the draft Budget for 2019-2020

You are invited to comment on the entire Budget, which includes the 2019-20 review and proposed amendments to the 2017-2022 Integrated Development Plan (IDP).

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/draft-budget-for-2019-2020"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">draft-budget-for-2019-2020</a>

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Comment on the Draft Tourism Development Framework

Our Draft Tourism Development Framework (TDF) for the period 2019-2023 will help prepare our tourism budget for the next five years.

<a href="http://www.capetown.gov.za/City-Connect/Have-your-say/Issues-open-for-public-comment/draft-tourism-development-framework"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">draft-tourism-development-framework</a>

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Apply for replacement wheelie bin

The City will replace or repair a damaged or stolen wheelie bin free of charge.

<a href="http://www.capetown.gov.za/City-Connect/Apply/Municipal-services/solid-waste/Apply-for-replacement-wheelie-bin" target="_blank">Apply-for-replacement-wheelie-bin</a>

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Pay and renew your vehicle licence

There are a number of different options you can use when paying for and renewing your vehicle licence renewal.

<a href="http://www.capetown.gov.za/City-Connect/Pay/Driving-and-vehicles/Vehicle-licences/Pay-your-vehicle-licence" target="_blank">Pay-your-vehicle-licence</a>

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Dam levels

The dam levels are critical for Cape Town’s water supply and are a key contributor to the Day Zero water dashboard

<a href="http://www.capetown.gov.za/Family%20and%20home/residential-utility-services/residential-water-and-sanitation-services/this-weeks-dam-levels">this-weeks-dam-levels</a>

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