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Solid Waste Management Department<span><figure class="subtopic-fullsize-img"><img class="responsive" src="" alt="" /><figcaption> <p style="padding-left:8px;font-size:16px;">All new residents in City housing receive training on how to manage their waste and take care of their bins in the City's <a href="">Green Litter Bin and Education Awareness Project</a>.</p> </figcaption> </figure></span><p>​Solid Waste Management is made up of the following branches:</p><p> <strong>Cleansing </strong> <br>We ensure general cleanliness in the streets and public spaces of Cape Town, including beaches, rivers and canal banks. We also oversee the removal of animal carcasses on public land and roads, as well as the cleaning and collection of refuse in informal settlements. We provide waste management planning advice to all partnerships and cleansing services to special events within the City. Our other tasks are as follows: </p><ul><li>Provision and servicing of street pole litter bins </li><li>Litter picking and clearing of illegal dumping</li><li>Servicing water tankers </li><li>Cleaning hawker areas</li><li>Special Equipment Unit services</li><li>Partnership linkages and management</li><li>By-law enforcement and gathering intelligence on compliance with regard to issuing fines for dumping on public and private space</li><li>Overseeing and/or facilitating various programmes </li></ul><p> <strong>Planning</strong> <br>We coordinate key performance areas and result indicators associated with departmental services. We also provide strategic and technical support to the department, namely integrated waste management strategy and policy; public awareness, education and communication; information technology management; waste minimisation; management information and geographic information systems; and business improvement. </p><p> <strong>Waste disposal activities</strong><br>The City provides professional engineering and environmental capability to ensure that waste is managed and disposed of in a legally compliant, responsible and environmentally acceptable manner. The services provided include general and hazardous waste disposal and waste transfer, and drop-off facilities for garage and green waste, builders’ rubble and household hazardous waste. These services include waste reduction by chipping green waste for off-site composting; composting domestic waste; handling and processing of recyclable waste in material recovery facilities; the transfer of waste via large transfer stations by rail; and rail and sanitary landfilling of residual general non-recyclable waste and hazardous waste. </p><h4> Collections</h4><h4>Refuse collections</h4><p> We ensure that refuse in 240ℓ wheelie bins is removed from the curbside at formal properties. The service is provided on the scheduled refuse removal day each week. 240ℓ wheelie bins are issued to residents and businesses upon receipt of an application by the property owner.</p><p>The department also provides the following services:</p><ul><li>Ad hoc removal of garden refuse</li><li>Collection of recycling in specified areas</li><li>Provision of refuse removal services at events</li></ul><h4> Drop-offs</h4><p>We provide facilities for use by residents where they can drop off any non-hazardous refuse that cannot be managed via the scheduled refuse removal service each week. Drop-off sites accept garden refuse, recycling, builders’ rubble, garage waste, white waste (appliances), e-waste, and oil (not all facilities). Vehicles with a maximum carrying capacity of 1.5 tonne are allowed to enter the site a maximum of three times per day.</p><p>​We are responsible for the collection and disposal of waste, area cleaning, preventing waste and pollution, and minimising waste in Cape Town.</p><br><span> <ul class="lrg-icon-content"><li class="lrg-icon lrg-link"><div class="list-links">​ <a title="title" href="">Apply for a new bin</a><a title="title" href="">Apply for replacement wheelie bin</a><a title="title" href="" target="_blank">Download the Solid Waste Management Tariffs sheet 2018/2019​</a><a href="" target="_blank">​Download our Integrated Waste Management (IWMP) Sector Plan</a><a title="title" href="">Find a drop-off facility in your area</a><a title="title" href="">Find out about IWEX</a><a title="title" href="" target="_blank">Pay your refuse a​ccount</a><a href="">Report illegal dumping</a><a title="title" href="" target="_blank">See our waste collection days schedule</a><a title="title" href="" target="_blank">See our Reduce your Waste infographic</a><a title="title" href="" target="_blank">Try the Waste Recyclers app<i class="icon link-external"></i></a></div></li></ul></span><blockquote cite=""><p> <em>​​​​"We will continue to strive to provide all Cape Town residents with a world-class Solid Waste Management service." </em> <b>Rustim Keraan </b> <cite>Director: Solid Waste Management</cite>​</p></blockquote><img alt="" src="" style="BORDER:0px solid;" /><span> <div class="contact"><h4>General enquiries</h4><address><ul><li>Telephone: ​ <br> <a>0860 103 089</a></li><li>Email: <br> <a href=""></a></li><li>Postal address: <br>Director: Solid Waste Department<br>PO Box 298<br>Cape Town<br>8000</li></ul></address></div></span>


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