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Revenue Department<p>​Our department consists of the following four branches:</p><ul><li>Technical Services</li><li>Debtors and Cash Management</li><li>Debt Management </li><li>Specialised Services</li> </ul><p>​Our department forms part of the Finance Directorate, with the aim to supply quality services to all our citizens, serve the citizens of Cape Town as a well-governed and well-run administration, and be known as the efficient, effective and caring city. </p><p>Of the five Integrated Development Plan (IDP) strategic focus areas, we aim to contribute to ‘well-run city’. We strive to ensure Cape Town continues to be a wel​l-run city by efficiently and effectively managing public resources, and making sure consumed services are correctly billed and that there are relevant processes to assist those who are in need of them. </p><p>We achieve this by ensuring that:</p><ul><li>funds due to the City are correctly and timeously billed and collected;</li><li>accurate and transparent accounting processes and policies are in place and compliant with relevant legislations;</li><li>there is management and control over the funds received by the City;</li><li>elected officials can confidently take accountability for the public funds due and payable to the City;</li><li>financial reporting is provided to the City, other stakeholders and the community in general;</li><li>all outstanding monies are efficiently collected in a dignified and humane manner in terms of the Council’s Credit Control and Debt Collection By-law and Policy with indigent relief; and</li><li>the approved policies and business processes to meet the Council’s objectives are all aligned.</li></ul>​ <span> <ul class="lrg-icon-content"><li class="lrg-icon lrg-link"><div class="list-links">​ <a title="title" href="http://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Individuals/apply-for-indigent-rates-relief">Apply for indigent rates relief​</a> <a href="http://www.capetown.gov.za/local%20and%20communities/meet-the-city/the-city-budget/city-wide-tariffs" target="_blank"> City-wide tariffs</a> <a title="title" href="http://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Credit%20Control%20and%20Debt%20Collection%20Policy%20-%20%28Policy%20number%2021144D%29%20approved%20on%2029%20May%202015.pdf" target="_blank">Download our Credit Control and Debt Collection Policy​</a> <a title="title" href="http://resource.capetown.gov.za/documentcentre/Documents/Bylaws%20and%20policies/Rates%20Policy%20-%20%28Policy%20number%2021144B%29%20approved%20on%2029%20May%202015.pdf" target="_blank">Download our Rates Policy</a> </div></li></ul></span><span><blockquote cite="http://wwww.cite.co.za"><p> <em>​​​​​​"My vision for Revenue is to supply a sustainable service; accessible contact centres; services with approachable, sensitive, dignified and competent staff; and credible service through efficient work procedures, best practice, dedication and modern technology."</em>​ <b>Trevor Blake</b><cite>Director: Revenue</cite></p></blockquote></span><img alt="" src="http://resource.capetown.gov.za/cityassets/PublishingImages/Revenue-Header.jpg" style="BORDER:0px solid;" /><span> <div class="contact"><h4>General enquiries</h4><address><ul><li>Telephone: <br><a>0860 103 089</a> / <a>021 401 4701</a></li><li>Fax: <br><a>086 010 3090</a></li><li>Email: <br><a href="mailto:accounts@capetown.gov.za">accounts@capetown.gov.za</a></li><li>Postal address: <br>Director: Revenue <br>PO Box 655 <br>Cape Town ​ <br>8000</li></ul></address></div></span>

 

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